66 comments found.
My hosting used to have PHP 7.4 and the theme worked perfectly, they updated it to 8.2 and now it doesn’t work. General error and not even able to login to wp/admin. I had to disable Lily Toolkit to be at least able to login.
Hi @oscarsuarezcastellanos, I’ve just responded to your PM.
Let me know and we can go from there, thanks.
Leo
Hi @ThemeChills, We tried to import the demo content but it is not coming the same anyway. We need the same demo content imported as the preview https://themeforest.net/item/lily-wordpress-wedding-theme/full_screen_preview/12163479?_ga=2.26330997.914848495.1741103659-966272761.1740349631
If it’s possible then ok, if not possible then it’s worthless for us and we can’t use it. In that case we’ll ask for cancellation and refund.
Thanks.
Hi @Solarsteve1980, thanks for the your comment. The theme does come with the demo import so I’m guessing that you are pretty close at completing the setup.
I’ve also received your private message and have replied through there to help you set it up further.
I’ll wait to hear from you.
Thanks,
Leo
Hi Leo, somehow I didn’t get the private response. The website address is steveandgemmain.vegas
After a successfull demo content “lily.wordpress.2021-09-07.xml” import it is not showing anything alike the preview https://themeforest.net/item/lily-wordpress-wedding-theme/full_screen_preview/12163479
As your private response I’ve missed unfortunatelly, could you send CC email to my developer via engshimul[at]gmail.com? If you do, then it’ll be a great favor to short-out this issue and make the theme usable for me.
Here is a screenshot https://snipboard.io/NDxouZ.jpg of the current preview after importing the demo content “lily.wordpress.2021-09-07.xml”.
Thanks in advance!
Hi @Solarsteve1980, just send my original response to the new email you provided.
Yep, looks like your close to completely the setup based on that screenshot. I believe you simply need to add the corresponding widgets and you should be good to go.
That said, feel free to reply to my private email and I can help you out further.
Thanks,
Leo
I’ve tried to utilize multiple fresh installations of WP (6.6.1, 6.5.5, and 6.4.5) to install the theme, but when I try to active the Lily plugin on each of those installations it crashes the installation with an unexpected error. I’m able to install and active all of the other plugins that come along with the theme but that one. Any suggestions would be greatly appreciated!
Hi @sp8bpsz4nq,
Thanks for your comment.
I’ve received both your DM’s and have responded. Have you received these? Have you checked that my responses are not going to your junk mail?
Let me know, happy to help you out further.
Leo
P.S: I am aware that there was an issue with the installation, but the latest update to the theme (v1.5.0) has resolved this. Feel free to message me directly though if you need a hand with things.
Weirdly, I’m not seeing an email in my SPAM at all (nor was I notified that you responded here). Not sure what’s going on, but everything is working now with the update! Thank you so much!!!
That sure is weird, but that’s great to hear @sp8bpsz4nq!
It’s my pleasure and all the best 
Hi there, regarding the timeline, I wanted to use this as an itinerary but I didn’t realise it utilises the publication date to label and determine the order. That means I can only post a timeline from the past. Is it possible to work around this to achieve a timeline that covers the span of a few days in the future?
Hi @NicoleA,
Thanks for your comment and for purchasing the theme, I really appreciate it.
Regarding your question, this would be possible but would require customisation to the theme.
Hope that helps, DM me via the item support tab if you need more help.
Thanks again,
Leo
I’ve installed everything and followed the step by step guide. But when I go to install the Themechills widgets on my homepage, there are none installed. When in the customizer and clicking on Widgets, there is this messege and none of the widgets that should’ve been downloaded: ‘Your theme has 2 other widget areas, but this particular page does not display them.
You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.’
Thanks for your comment @glennandtim and for purchasing the theme, I really appreciate it.
Re your question, feel free to DM me your admin details to your site and I’ll be able to look into this further.
Thanks again,
Leo
How can I customize the time line? I don’t find the widget in the demo
Hi Fernando,
Thanks for your comment. If you go through the customizer you’ll be able to modify/update the timeline as required. Also, be sure to watch the documentation videos where I explain exactly these steps.
Hope that helps, DM me via the item support tab if you need more help.
Thanks again,
Leo
When i download the demo I cant see the content of the pages with the elements like in the live preview
Hi @HombreRo,
Thanks for your comment and for purchasing the theme, I really appreciate it.
If you like, feel free to send me your admin details to your website and I can take a closer look for you.
You can do this privately by clicking on the Support tab found above.
I’ll await you reply, thanks.
Leo
Guys. What is the theme’s lastest compatibilitie with wordpress version?
Hi @oscarsuarezcastellanos,
Thanks for your comment and for the purchase.
At the time of this reply, the theme supports up to the latest WP version (v5.8.1).
If you need any help with the setup, etc, feel free to DM me on the Item Support tab found above and I’ll be more than happy to help you out.
Thanks again,
Leo
I am having issues installing the theme could you please respond to the support email thank you.
Thanks for your comment @lmjr1979 and for purchasing the theme, I really appreciate it.
I received your support message and have sent you further details.
I’ll await your reply, thanks.
Leo
Hi – we’ve just tried to install the theme and it would seem it is not compatible with Wordpress 5.4.x and PHP 7.3. Can you please advise?
Sorry I meant Wordpress 5.5
Hi @rowanmidas,
Thanks for your comment and for purchasing the theme, I really appreciate it.
Re your question, the theme is actually compatible with up to WP 5.5.1 (which is what the theme demo is currently on) and also PHP 7.3.11.
I’m not entirely sure what issues you may be having but I’ll be happy to help you out.
If you like, send me a private message through the item support tab found above, along with your admin login details and I can take a closer look for you.
I’ll await your reply, thanks again.
Leo
Hi Leo,
Many thanks for a great theme! As I have started to set it up, I noticed that your ‘homepage’ templates only allowed for one customised map to be used at a time across all pages using it. Consequently, I wonder how to create new templates to get around this or if there is another fix? Would I need to simply upload the template file directly through the ftp renaming it?
Best, Michael
Hi Michael,
Thanks for your comment, I really appreciate.
Regarding your question, can you email me through the item support tab found above as that is where I handle all support requests and will also be able to verify your theme purchase?
I look forward to hearing from you, thanks again.
Leo
Tried to install the Demo version, but this is all I was left with. I understand that the actual images aren’t included, but where are all the other blocks/sections for the home page as per whats on your Demo?
Hi @mydigitera,
Thanks for your comment and for purchasing the theme.
Re your question, you will still need to setup the homepage structure with the corresponding widgets that you would like.
Have you found the documentation which shows you exactly how this is done? If not, feel free to PM me through the Item Support above and I’ll be happy ton help you out further, thanks again.
Leo
Do I really need to buy an API key for the google maps plugin to be enabled? Or do you provide one?
Hi @IntergalacticJewels,
Thanks for your comment and for purchasing the theme, I really appreciate it.
Re your question, no, you do not need to purchase an API key, you simply need to generate one through Google and you’ll be good to go.
Thanks,
Leo
Hello, I really like the look of the template. Can you tell me if it is compatible with the plugin wedding press? Also does this come with some sort of count down addon or would this need to be integrated in? I prefer the look of your theme but we are looking for something with a countdown to the day integrated into the main homepage
Hi @Jimrobo2,
Thanks for your comment and for purchasing the theme, I really appreciate. I see you have private message’d me, so I’ll respond to this and your other questions through there to keep it all in one place
Thanks,
Leo
Hello Leo, You (and Lily) receive glowing reports. I”m wondering if you would permit me to email a couple of sample plates and a description of what I’m trying to accomplish with a new photo/blog site and seek your advise if Lily is, indeed, the best option for me. I value your opinion and look forward to your support should I decide on the template.
Hi @salvycafe,
Thanks for your comment and great feedback, really appreciate it. Sure thing, feel free to send through any questions you may have and I’ll try my best to help you out, thanks.
Leo
Thanks for responding Leo. I have considered “Lily” (and “Lori”) and think they represent a little too much capability for what I’m doing. The lay out is very elegant but the transitions seem… well, trendy to me. I want the same wide image on top and a 3 column slider an the bottom… the interface should flow cleanly and purposefully, but the site should not feel overly slick. My audience is older and possibly apprehensive of clever. I have located a developer who will adapt “Didi” to look more like my sketches and focus on snappy performance with the limited bandwidth here in forgotten Western MA. If his efforts don’t meet expectations, I might purchase Lily and have him adapt that. Coming from where I am… don’t know if my logic may be flawed. I do very much like your work and compliment your dominance in the field.
Kind wishes, Salvy
Thanks so much for an awesome (and comical, liked the part about forgotten Western MA 
) comment. Sure thing, no dramas at all, hopefully it works out for you, all the best Salvy.
Leo
Leo, the old guy from Western MA is experiencing drama. Would you be interested in seeing a flow chart and more detail plates of my project? I need your advice (and possibly your help). The non-Lily developer has hit the wall. If you could send me your Dropbox info I could give you access to everything. In liew of that I could send you the flow chart and a couple of plates via email. (standing up now… can only kneel for so long).
Best, Salvy
Salvy you crack me up, hahaha
Thanks for your entertaining comment as usual, though please note that I only provide support to customers who have purchased the theme. Does this make sense?
Thanks,
Leo
Just connect the dots. I’ll buy Lily. Heck, I’ll buy Doris and Kathleen too. Gotta know if it works for me. Is there a developer in the room? Pa-lease!
Thanks Salvy, support will only be provided on the theme itself though. This means, if you like, purchase the theme which comes included with the necessary documentation and video tutorials.
If you then run into any issues with the setup of the Lily theme I can help you out. Any customization requests to the theme are also outside the scope of support. Also, I can’t provide support for any external websites.
Hope that’s a bit clearer, thanks.
Leo
Hello,
I purchased your full theme, but actually ended up using a different theme for my site.
However, I really like the countdown timer within your theme. Is there anyway to install that onto a different theme? Do you sell it separately as a plugin?
Thanks Christina
Hi Christina,
Thanks for your comment and for purchasing the theme, I really appreciate it.
Regarding the countdown timer, I assume you mean the styling of the countdown timer? Or what specifically do you like about it?
As you’ll see the countdown timer is part of the Lily toolkit, so you could always install that, then apply the corresponding styling and it should work.
Hope that helps, thanks.
Leo
I installed the theme and get it running. However, I was not able to use the Contact form to receive emails of filled forms. I have done a lot of research and verified that I can send emails to any address through my linux server (I host the website in my own virtual server) using “mail” function. I tried to test the wordpress mail sending with some plugins, such as “check email”, and I could not received the email, which tells me that wordpress is the one that is not sending the email. I look at the function.php file within the theme, but did not find the wp_mail() function. I have spent a loooot of time on this, and sent a support request. Please help, I need to get my website online in 3 days… Thanks!
Hi Kang,
Thanks for your comment.
I’ve responded to your private message just now. This appears to be either a plugin or hosting provider related issue.
Feel free to let me know how you go with it all, thanks.
Leo
Hi,
I put 29 photos of the couple on the site (Widget Photos), but only 10 photos appear.
Regard Ricardo
Hi Ricardo,
Thanks for your comment and for purchasing the theme, I really appreciate it.
Regarding your question, I’m thinking it has to do with your default Reading settings.
If you go into these, then change the limit from 10 to any value which you want (if you want to show 29, then perhaps set it up 30), you should then be able to see all your profiles.
Hope that helps, thanks again Ricardo.
Leo
Hi,
I again … Sorry
I can not change ThemeChills Photos, the amount of images that will be displayed on the site. This option does not appear.
No ThemeChills Profiles is correct. In Customizing Header Image is correct
Hi Ricardo,
I was referring to your Reading settings within your admin area, not the widget itself.
If you like, send me your login details to your website and I can take a closer look for you.
You can do this through private message by going through the item support tab found above.
Thanks,
Leo
Hi Leo,
thank you for your great theme, bought it for our wedding and love it. I have two questions: 1.Is it somehow possible to make images in the timeline a little bit bigger? In our case, it will be more appealing. 2. Could I somehow use special theme widgets also on other pages than only a home page?
Thank you & regards.
Michal
Hi Michal,
Thanks for your comment and for purchasing the theme, I really appreciate. Regarding your question, can you email me through the item support tab found above as that is where I handle all support requests?
I’ll be happy to help you out, thanks again.
Leo
Hi, I would like to buy your theme but I have a few questions first.
-Is it compatible with the last version of WP 4.7.2? -Is it possible to change the font and colors? -Is it possible to modify the little flower icon ?
Thank you very much
Hi @pamelasechaud,
Thanks for your comment. To answer your questions:
- Yes, the theme is compatible with the latest version of WP
- Yes, font colors can be changed through the customizer
- If be modify you mean the color, then yes, this is possible too as the asset is an .svg icon.
Hope that clears things up, if you need anything else you know where I am.
Thanks.
Leo
Thank you for your answer!
About question 3, by modify I meant if it was possible to change it by another icon. Since it’s an .svg icon I suppose it means yes?
I have one more question about using the theme in an other language. I need to do that website in french. I saw that you mentioned a document .po that translates the theme. I am not familiar at all with at all with that kind of document. I have no clue on how to change the language. Can you tell me how hard it is? Doest it take longer, do I need specific skills? Will I be able to translate everything on the site?
Thank you very much for your help.
Pamela
Hi Pamela,
Sure thing, it’s my pleasure.
Yes, spot on – the icon can be changed for anything else really.
Regarding translation, the pot file is a file which you can use with a translator such as Poedit (https://poedit.net/) for example.
That being said, I know that some of my customers have used WPML as an option for translation, though I’m not entirely familiar with how that works.
I also found this article which may also help you out https://premium.wpmudev.org/blog/top-6-translation-plugins-for-your-wordpress-site/
Thanks Pamela,
Leo
Thanks for your fast answer. Ok, Just one thing, I’m willing to do this site in French and only in french. So I don’t need to have the site in multiple languages. Was that clear?
Will there be a lot of content that I cannot translate in the wp admin anyway? I mean like “hard coded” text? Or were you talking about if my site would be multilingual? I’m not sure I got that.
Thanks
Pamela
Hi Pamela,
Yes, I understand. From the WP admin standpoint you will be able to translate the theme by going into your Reading settings and selecting your language preferences, the only exception may be the widgets which would require the use of the .po file, within the documentation there is a video which explains how this works.
From the public facing standpoint, all titles and content, etc, are things you put in anyway, so whatever language/words you pick will be published as required. There is no hard-coded text.
Thanks,
Leo
Thank you so much! I just re-read my questions and saw that you didn’t answer about the fonts? Is it possible to change them? Do you have google fonts available? If not how hard would it be to change the fonts?
Thanks ans sorry for all the questions…
Pamela
Hi Pamela,
My pleasure.
Regarding fonts, these can be changed – you would need to go into the functions.php file and change these to what you want. Some of my customers have also installed specific plugins in the theme which allows you to select the fonts that way as well, so the choice is up to you.
Hope that clears things up and no need to apologise
Thanks,
Leo
Okay, I guess I’ll try with a plugin. Do you have any recommended one?
Hi Pamela,
I don’t actually, I would simply do a search in the WordPress plugin repo and take a look at the reviews, etc, and also make sure it is getting supported.
Thanks,
Leo
