220 comments found.
Good Morning. I have a problem locating the paths of the icons.
Access to Font at ‘tooloversdesign.com/bodega/wp-content/themes/vino/assets/css/elegant-icons/fonts/ElegantIcons.woff’ from origin ‘www.tooloversdesign.com) has been blocked by CORS policy: No ‘Access-Control-Allow-
Hello,
The problem your having is related to cross origin issue and solution can be found in this article https://elated.ticksy.com/article/10841 . So please just follow instructions provided in article and the issue will be resolved, no need to locate those icons.
Best regards, Elated
Hi, this theme support RTL completely?
Hello,
Thank you for interest in our theme.
Unfortunately, theme is not RTL supported, so it means that our dynamic custom shortcode won’t be working well.
Best regards, Elated
Good Morning
I have a problem with wordpress I have 94 pages published in wordpress, but when I enter the menu for edit any page does not appear any page.
a greeting .
Hello there,
Can you please submit a private ticket to our support forum https://elated.ticksy.com/ and provide our support agents WordPress admin access so they can check this issue closer.
Best regards, Elated
Please can you tell me how can i change Copyright information on page?
Hello there,
You just need to navigate to Appearance > Widgets and there find Footer Bottom Middle Column and just customize content of the Text widget area in it https://www.screencast.com/t/KgBrArjt .
If you need more hands on this, please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will assist you there.
Best regards, Elated
Good morning. To introduce a backgroud in a row with visual compouser. I’m going in rows configurations – design option in background, I select the image, But I want the image 100% the size, and I do not get it.
thank you very much
Hello,
You need to set Full Width template for that page https://www.screencast.com/t/GzXmQz8kyjQ and make sure you set that row to be Full Width as well https://www.screencast.com/t/RB26Tlvad . Than if you want some content in that row to be “in-grid” just create an inner row in that row which will be in-grid https://www.screencast.com/t/qFfHtb0ycDg . And result should look like this https://www.screencast.com/t/n0jw5z6K .
If you need more help regarding this, please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will help you there.
Best regards, Elated
To activate visual composer? I have on leave Licensee: QODE LTD
Item Title: Visual Composer: Page Builder for WordPress
Item URL: Https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Item ID: 242431
Item Purchase Code: ????
thanks greetings
Hello,
Please, check this article to see that our required plugins such as Visual Composer came bundled and there is no need for extra activation of those https://elated.ticksy.com/article/10848Best, Elated
thanks greetings
Sorry for the inconvenience I can not set the background with an image in a row The compouser does not come with all functionalities.
How can I activate all the functions of the compouser?
Hi again,
You are welcome. Could you, please, submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look and assist you.
Thanks,
Elated
good morning Buy the template with the support of one year. I need to solve the compouser’s functionality To enter a background with an image in a row.
Thank you
Hello,
We tested this and it is working fine as it should be. So, try just to go to edit your row and under Row Settings > choose Design options tab and upload desired Background IMage https://www.screencast.com/t/LCOZ5Q7PVmiR
Best, Elated
Hello, I sent a ticket 5 days ago and I still have not received a reply, what is the estimated response time? thank you very much.
Hello there,
There were some issues with ticksy recently, and since it is third party app that we use for providing support to our customers, we do not have control over it, still we apologize for inconvenience. However, now it is back to normal and our support agent has assigned it so you can expect answer there soon.
Usual response time is up to 24h but it might vary depending on number of tickets.
Best regards, Elated
Hello, I have another question: when I import all the content, everything looks exactly like the demo, but the menu is not displayed, the pages are created but the menu structure is not armed, any solution? Thank you very much.
I have already been able to resolve this issue with my hosting provider, thanks anyway.
Hello,
We are pleased to hear that the issue is resolved. If you have any other doubt please feel free to submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will give their best to assist you.
Best regards, Elated
Hi, I have two questions:
1- How do I modify the line color of the workflow item that is between the year and the artwork? Modifying First Main Color does not work.
2- How can I change the background color that is displayed before loading the slider?
Thank you very much.
https://we.tl/iIX5n0RxHb (Link images)Hello,
Can you please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will gladly assist you there with solving both of the issues.
Best regards, Elated
good morning How can I enter the ACCORDIONS in a section? Vino.elated
Hello there,
You can add Accordion to your page’s content using Elated Accordion element in Visual Composer https://www.screencast.com/t/JSWnhJSJ and than just in that element add Elated Accordion tab for each accordion you want to appear https://www.screencast.com/t/c0OlQoEt .
Best regards, Elated
Good morning How can I enter the ACCORDIONS in a section in a portfolio? Wines sorry for not specifying the section.
Hi,
You can include Accordions in Portfolio items as well, as instructed in our previous answer. But first you need to enable Visual Composer for Portfolio editor. To do so please go to Visual Composer > Role Manager and there for the Post Type choose Custom and check checkbox for which post type you want to enable Visual Composer https://www.screencast.com/t/XOcYURQd5nA .
Best regards, Elated
many thanks
You’re welcome 
Good morning, I need to know how I can enter images on the portfolio details page. Http://vino.elated-themes.com/portfolio/standard/five-columns-wide-no-space/
Thank you
Hi,
Those images are actually Featured Images of the Portfolio Items previewed there. To change those image you need to go to that back-end of each Portfolio Item ( in Portfolio > Portfolio section there will be listed all Portfolios https://www.screencast.com/t/pG9iMkSWux1C and just click edit beneath the one you want to edit ) and on the right side there will be Featured Image section https://www.screencast.com/t/41WEvJ7tJU75 and just there set desired image you want to be displayed.
Best regards, Elated
Hello
Sorry for the inconvenience, the image still does not come out. I have defined as a highlighted image. In the portfolio
Http://tooloversdesign.com/bodega/portfolio-item/white-wine/
And in the products I do not get:
Http://tooloversdesign.com/bodega/portfolio/gallery/five-column-wide/five-columns-wide-no-space/
Thank you
Hi,
Can you please check whether you have set Featured image of the right Portfolio, of the Portfolio item that is previewed there, since if you have imported our demo there will be five White Wine Portfolios in different categories https://www.screencast.com/t/WFdnVf0Kdxf . The best way to do so is to while you are in this page Http://tooloversdesign.com/bodega/portfolio/gallery/five-column-wide/five-columns-wide-no-space/ open that portfolio by clicking on it https://www.screencast.com/t/I5Ry4i5k7yQa and once that Portfolio Item opens in top you will get this black toolbar on top https://www.screencast.com/t/LJ7ZpRJYH and click Edit Portfolio Item and set Featured Image of that portfolio.
Best regards, Elated
Many thanks It worked perfectly.
You’re welcome
Hello, I would like to know how I can enable a mega menu, as seen in “ELEMENTS” in the demo. In the menu options does not appear. Thank you.
Hello there,
You just need to navigate to Appearance > Menus, there select menu you are currently using, and just open first menu item under which you want to have wide menu. For that menu item choose wide as it’s type as shown in next screenshot https://www.screencast.com/t/rcthYk5nI .
Best regards, Elated
Understood, thank you very much!
You’re welcome
Tooloversdesign 20 minutes ago Flag That is the server log
As I can see in the apache log of errors, there is the following error:
Thu Aug 03 13:58:15 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:58:11 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:52 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:48 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:32 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:23 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601
Hi,
This issue is related to PHP version your server is currently using. It seems that it is below 5.4, so please try to contact them in order to update server PHP version to at least 5.4.
Best regards, Elated
good morning I’m installing the template wine-to-refined-winery-wine-bar-and-vineyard installs me perfectly, but when I activate it I get an error: HTTP ERROR 500 does not let me enter the wordpress panel. I have to delete the wine folder. To return to the wordpress control panel. I am urging as directed by the template documentation.
Thank you .
Hello there,
Internal Server Error 500 is usually related to server settings as the name of the error suggests.
There could be several causes of this problem. First you should do is contact your hosting provider and ask them about this, and also ask them to check your error log, to see what does it say there?
Also, read this article http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
And try the solutions from it, increasing your memory_limit parameter first, it could be low and that could be the cause of this.
And also, it is good if you can increase these values or ask your hosting service to do that for you.
max_execution_time = 300memory_limit = 128Mupload_max_filesize = 128Mpost_max_size = 256MBest regards, Elated
That is the server log
As I can see in the apache log of errors, there is the following error:
Thu Aug 03 13:58:15 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:58:11 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:52 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:48 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:32 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601 Thu Aug 03 13:45:23 2017 [client 90.170.66.83] PHP Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in / var / www / vhosts / tooloversd Esign.com/httpdocs/bodega/wp-content/themes/vino/framework/lib/eltd.layout3.php on line 601
Hi,
This issue is related to PHP version your server is currently using. It seems that it is below 5.4, so please try to contact them in order to update server PHP version to at least 5.4.
Best regards, Elated
We would like to buy your theme but we have a question: Is that possible to have on the footer a instagram slip like this example? http://demo.cms-theme.net/wordpress/podes/?page_id=266
Thanks, Renato
Hello Renato,,
Thank you for interest in our theme
You can achieve similar layout using our Instagram widget to preview Instagram Feed. But, it has to be placed in footer and by setting Footer to has one column you will get such layout https://www.screencast.com/t/O66UTuDqC . Also, you can set Instagram feed to be gallery or carousel with setting different number of columns.
Best regards, Elated
Where can I get my license code to activate Visual Composer?
Hello there,
Thank you for writing in
Visual Composer comes with our theme as bundled plugin via extended licence we have bought. More about it can be found in this article https://elated.ticksy.com/article/10866/ and also in article there is another useful link on Envato about bundled plugins.
So, Visual Composer will work fine for you, just ignore messages and warnings about activation of it.
Best regards, Elated
Hi,how to chage logo imag of main? i changed logo imag of page,but i can not chage only logo imag of main page
Hello,
You can set desired logo in Elated Options > Logo https://www.screencast.com/t/eJhhfDyAg2 but if certain pages are not applying this change please go to back-end of that page, scroll down to Elated Logo section and there set desired logo https://www.screencast.com/t/6fjfpKXzt .
If you need more hand on this please submit a ticket to our support forum and our support agents will give their best to assist you.
Best regards, Elated.
Where can i modify the information of footer？
Hi,
Content appearing in the Footer area is defined through Footer widget areas that can be found in Appearance > Widgets. By changing content of the Footer Widget Areas https://www.screencast.com/t/U9j1bUmThUyou will customize Footer Content.
If you need more hands on this please contact our support agents via support forum https://elated.ticksy.com/ and they will assist you with this and any other issue you face.
Best regards, Elated.
Hi there! How do I make the slider appear as it does in the demo for the Main Home page on this theme?
Hello there,
You need to import Revolution Sliders. In order to import revolution slider you need to import sliders manually. Go to Slider Revolution > Import Sliders and import them from xml export/rev slider folder. You need to import them one by one.
If you need more hands on this please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will give their best to help you.
Best regards, Elated.
Hi there. I am in the rev slider folder. I’m completely lost. Which are the files I need to import in the rev slider folder?
Hi again,
You need to import all of the files inside xml export / rev slider folder https://www.screencast.com/t/z0KVN282E one by one. You need to do it from WP Admin page > Slider Revolution > Import https://www.screencast.com/t/FaNU4X869 .
If you need more help you can always submit a ticket to our support forum https://elated.ticksy.com/ with WordPress admin access and our support agents will gladly do it for you.
Elated
I’ve made a ticket in the support forum but it seems like no one is answering. Can u make sure to have a supporter on my ticket ASAP????
Hello there,
Our support agent has answered on your ticket in https://elated.ticksy.com/ so please check your answer there.
Best regards, Elated
I bought the vino theme, installed woocommerce, but no wine products in the theme,and can not replace the picture in “portfolio-three columns”
Hello there,
First you need to install WooCommerce and than to import demo content, so the WooCommerce Product can be imported.
For the images appearing in Portfolio Three Columns, those are actually Featured Images of the Portfolios included in that Portfolio List, so to change those images you need to change Featured Images of those Portfolios.
If you need more hands on this you can always contact our support agents via support forum https://elated.ticksy.com/ and they will gladly assist you with any issue you face.
Best regards, Elated.
i try to change image on “Portfolio Images (MULTIPLE UPLOAD) in “portfolio-three columns”，But images has not changed after the update
Hi,
Can you please submit a ticket to our support forum https://elated.ticksy.com/ and provide our support agents WordPress admin access with credentials so they can check that issue closer.
Elated.
