28306 comments found.
hi ninenina, only for the products.
hi is there a rating system included? i want to asign star rating to my articles or pages
Hi there,
No, we do not have a rating system for posts and pages. You will need a plugin for this.
Hello
It is possible to display the description of a category of woocommerce without it having associated products.
In other templates if that leaves you by default but not this one.
It is interesting to do this to maintain a perfect urls structure and attack other keywords for positioning.
The answer:
add_filter( ‘woocommerce_product_subcategories_hide_empty’, ‘hide_empty_categories’, 10, 1 ); function hide_empty_categories ( $show_empty ) { $hide_empty = FALSE; // You can add other logic here too return $hide_empty; }
Hi there,
Thank you for the input 
Hi i bought this great theme and want to ask, if i could find a german full translation within the theme settings? On your description it shows 12+ pre translated languages ect. Keep up the great work!
Hi there,
Yes The theme comes with a German translation
Good night. Can you help me please? I’m making this site www.onemenunderwear.co, in the part of products, I have two products with images charged. But, when I enter the site from an iPad mini, the site doesn’t display that images, but from a Mac or Personal Computer, it does. Do you know why it happens? Thanks in advance
Hi there,
I have viewed your site on an iPad mini and the images are displayed https://snag.gy/yJMpl8.jpg
Please clear your iPad’s cache and check again.
Hi, is there a way to stack the cart contents (item name, price, quantity, total) one below the other on mobile devices? It looks really odd right now when product names are long.
Hi there,
You can change the layout using CSS. You could also place a feature request for this here https://uxthemes.canny.io/flatsome
I have error when running UX builder in Nginx server but no problem with Apache web server.
The error in the console log is ;
Fail to load resource:the server responded with a status of 502 (http/2.0 502)
../wp-admin/admin-ajax.php
Hi there,
Please check if your hosting providers have blocked the admin-ajax.php file.
No, they don’t block this file.
Hi there,
The issue is server centered and hence there is not much we can do from our end. Please have the hosting providers go over the server settings for you.
Hi, im overall very happy with flatsome. Only thing a can’t manage till now is how to add custom payment icons….. can you please explain how to edit i.e. ‘visa’ => __( ‘Visa’, ‘flatsome-admin’ ), to add new icon? i have converted all icons to .svg and added to related folder.
thanks for a quick info
Hi there,
This should do a neat job in adding the icon.
1. Edit options-shop-payments-icons.php flatsome\inc\admin\options\shop\, and add the icon option. This will display the option in Theme Options > Shop > Payment Icons
2. Add the icon’s SVG in flatsome/assets/img/payment-icons
Hi, where can I aktivate this sticky sektion on the right side. In your dempage it is filled with you logo and the price for the theme. How can I activate it?
Hi there,
The sticky section is custom coded for the demo. You will need to modify the theme files to get a similar feature.
Hello !
I exhausted my support, still can you suggest how to download and install the following Demo Theme—> http://flatsome3.uxthemes.com/demos/shop-demos/classic-shop/
Thanks
Kshitij Prakash
Hi Kshitij,
You can install the demo from the setup Wizard in Flatsome http://docs.uxthemes.com/article/185-getting-started
Hi, i think itßs a a big bug for mobile devices in the theme.
If i build a layout(page) with the builder i have the option to hide elements for mobile devices. Normally (in other themes or builder) the hidden element take no place if i view it on mobile.
For example: If i have 3 Elements and the second is hide on mobile i see the third element direct after the first one.
In the flatsome theme i have a white space (placeholder) between the first and third element and i don´t save up place. This is really disappoint, because i can´t optimize the pages for mobile with this bug.
Hi there,
This seems to be as a result of how you have set up the page. Please shoot an email via support and we’ll look into this.
Thank you for reply. But i think if it better – if you post the solution for the problem here, too. I have tried everything and have everytime a blank area if i hide the element on mobile divices. I think other users have the same problem and i doesn´t found anything about it in the documentation. please post the solution here, too. Thank You
Hi there,
We would need to see how you’ve set up the elements in your page for us to be able to resolve this. We have ran tests on our testing servers and the hide for mobile feature works well
Thank you for the code you sent me, I did some test on the master site, and staging-site, but the css codes did not work well, I think you need to do an update of the theme.
Since wordpress 4.8.1 is not perfectly compatible with theme style as typography. I will wait the next update, otherwise if you wanna check in deep i can send you credential access of staging-site.
Thank you Paul
Hello Paolo,
Please shoot an email via support and we shall look into the issue.
Hi,
I’ve got a question regarding the theme – I’ve been using it for a while now and I really like it – considering to get it for some other websites too.
I’d like to know – after refreshing a page – the scroll position is not remembered and it just refreshed to the top of the page – is there a way to refresh to the last scroll position as most websites including the Flatsome sample website does?
Please advise.
Kind Regards,
MA
Hi there,
You will need some JavaScript customization to achieve this.
Hi ,
tag description , shortcodes not working.
Hello Osman,
Please elaborate in an email via support and we shall look into the issue.
How do I stop blurry pictures on slide bar and Icon box?
Hi there,
Regenerate your thumbnails using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/
Is there a way to mimic this theme: http://demo.elusivethemes.com/affliction/ where your visitor starts out seeing the full screen slider, and then as they scroll down the screen the slider disappears until the screen is refreshed?
Any help or info would be appreciated, thanks.
Hi there,
I am afraid this is not possible in the default elements. You might need a plugin to achieve this.
Hi, I just uploaded a .mp4 file to show a video in my banner. The problem is: I do hear the sound of the video but it displays nothing. What am I doing wrong? Also a Youtube video shows nothing..
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hello! Is there a limit to how many menu items we can have? My website will have maybe 70 items.
Thank you for your time.
Hello Abdul,
There really is no limit, but you are advised to keep the menu items as minimum as possible to enhance navigation.
Hello!
Google APIs are being called insecurely (HTTP) by Flatsome. We are using HTPS. (When logged in to Admin)
Hi Author! How i can choose theme PRESET without full steps of theme wizard? Is this possible?
Hi there,
You can select a preset from the UX Builder when creating a new page http://docs.uxthemes.com/article/186-how-to-use-the-ux-builder
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
