443 comments found.
Hi guys, I need an urgent response on my ticket #5941 submitted.
Hello, we responded to your ticket.
Great purchase! Support Team members are cool and tough.
Thank you very much!
Does this theme surport php 7 ?
Yes, Industrial supports PHP 7.
Feel free to ask us additional questions.
Hi, long back I purchase the theme. Now I want to make one changes on my website. In portfolio page style 1 how can I increase the width of content section and decrease the slider section?
Hi, please do open a ticket at http://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
I already bought the theme, but when i got in, the WPBakery Builder need me purchase license. can you help me ?
Hi, if zou alreadz installed it you can ignore the message from it. That i just an offer to buy the standalone version and you already have the bundled one. If you still did not install it go under appearance -> install plugins, you can find all the plugins there.
If you need further help, please do open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
can i install the demo as same as the demo you sent ? including the frame and the content?
Hi, yes. Only the images are replaced with grey placeholders. Other than that the installation is exactly as the demo.
Hope to see you as our client. Thank you and best regards
“Read More” Translate didnt work… i changed that at pt_BR .mo .PO file in theme and ANPS plugin but only this word dont work… all others is working… but “Read More” didnt… maybe a bug?
Make sure you are using the latest versions of both our theme and plugin. Make sure your translation plugin is using the latest POT files by syncing the translations. If you are using Loco Translate click on “Edit template” and then “Sync”. Then go to the language and click on “Sync” to use the new translations.
Also note that on the “Featured content” element the text “Read more” is added in the element itself, so you need to modify the content to change it.
i Do that… but have an error: “Warning: One file has been skipped because it’s 123.3 KB. (Max is 100 KB). Check all strings are present before saving.”
Go to Loco Translate – Settings and set “Skip PHP files larger than” to 200K.
Is it possible to change “Services” to “Products”? I like this theme, but my client has different product categories and we would like to use this theme if we can change the wording.
Hello, yes it is. you can change it as you please.
Thank you and best regards
Hi, we have a problem. Our server company say to me “Max execution time 600” not set your server package. I did not import demo packages.if you send to me demo packages with a link, I will try to manually load it. Thanks
Hi. Please do open a ticket on http://anpsthemes.freshdesk.com and our support staff will do there best to help you out. Thank you and best regards
Please can you check tickets #5615 and #5616? thanks
Hi, we replied to your tickets. Thank you
Hi there,
I have purchased the theme and would and i am trying to implement the mega menu.But it is not working please guide.
Url:http://ubercontent.in/garware-project/ Menu Item that needs to be as mega menu: Investors.
Hi,
thank you for contacting us.
I checked your site and it seems like there are no menu item under mega menu in Investors.
You can open support ticket: https://anpsthemes.freshdesk.com and include wp admin login data and we will check.
Best regards
I HAVE THAT SAME PROBLEM
İ want the main items to be clickable in the title and the image area, can it be done? see print screen https://qsnapnet.com/snaps/7vxvs9jdnxe9izfHi, we will consider this to add in the next update. For the time being, you can open a ticket at https://anpsthemes.freshdesk.com and our support staff can provide you the code so you do not wait for the update.
However, I see your support is not valid currently so we can provide extremely limited support.
Thank you and best regards
Hello, please do open a ticket on https://anpsthemes.freshdesk.com so our support staff can assist you. Thank you for your understanding and best regards
Hello! Great theme. A quick help: how to speed up the counter? Number counting is very slow. Thank you
Hello, unfortunately in the current version there is no option to control the animation length.
We just made a change on our theme development version to add a “time” option. Please contact us on https://anpsthemes.freshdesk.com and we will send you the updated files. This will also be included in the next update.
Hello i did’nt change “Read More” text with “vc icon plugin area” with Loco. What must i do?
I solved.
How can i chane breadcrumb “Home” text
Hello, we recommend using Loco Translate to change all the theme keywords. Please note that you need to translate both “Anps Theme plugin” and “Industrial”.
The “Home” text can be found inside the theme: industrial/templates/template-breadcrumbs.php
Hello, I would like to know if when importing the dummy files the images on the demo site are imported too.
If they are not imported, how can I get a copy of the images? Is this the psd files?
Do I have to open a ticket to request?
Thank you.
Hello. Yes we would preffer if you could open a ticket at https://anpsthemes.freshdesk.com and do state for which demo then we will direct you were to buy those images. Thank you and best regards
Great theme. I have a few pre-sale questions: 1. Is the theme compatible with Events Calendar, Events Tickets 2. Is the theme compatible withe Gravity Forms 3. The 3 pieces of info at the top, phone, mail, opening time – can that info and icons be changed?
Thanks, Kendall
Hi. We never tested the theme with the first two points of question, we do support contact form 7. For the third question, yes they can be changed. Thank you and best regards.
Hello,
I purchased this theme (from another account), I planned on installing it on a multisite for 2 different languages. But bluehost does not support WP mulitiste, so they asked me to create a subdirectory.
In this case, can I install the site on two sites (or Wordpress installations where one is a subdirectory of the other)? It is basically the same site in two different languages.
I’m pretty sure it’s ok because I’d use a multisite network if I could. But just wanted to make sure.
To be clear, the sites would be:
example.com and example.com/fr for example.
Hello, we recommend that you use either WPML (premium plugin) or Polylang (free plugin) to add multi-language support. This is better as you have only 1 WordPress installation and 2 languages. The plugin will automatically add the language in the url (example.com/fr). We think using one of the plugins should not cause issues on Bluehost.
You can also have 2 different WordPress installations (one inside a sub directly), if you so choose.
Hello there, I’m using Industrial theme on my site https://senabil.com.tr/cubera . The site works fine but the sub menus over lap on scrolling, like so. Please tell me how to stop this. Thank you.
Hello, would you be so kind and open a support ticket at https://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
Hi I bought your theme(industrial) half a year ago, but now the customizer button seems doesn’t work, And I can’t find a solution. Do you have any suggestion? Thanks in advance! My website is http://www.jumpertools.com.
Hi,
thank you for contacting us.
It is very strange. We suggest you to check if you are using the newest theme and if you have enabled some plugin/s which can affect on this.
If you will have still this problem, please open support ticket: https://anpsthemes.freshdesk.com
Best regards
