460 comments found.
What’s happened to all shop and category pages since WC 3.3????
Hey there!
WooCommerce was updated a few hours ago so we have to check any required changes from our side. In general, it is not recommended to update the supported external plugins without getting a theme update first. This is why there is extra info about the theme compatibility in the sidebar of the item description and the changelog file – http://greatives.eu/themes/updates/blade/ .
Shortly, both authors and users should wait when there is a major release for plugins like WooCommerce. There are several things that we have to test. Additionally, it is quite possible to get another Woo update soon.
Hope this makes sense 
Best Regards.
P.S. You will discuss it further with our agents in our Support forum.
Hi
I can’t open a support ticket since so I am writing it here – if the theme really support RTL I will love to extend the support for a new year:
I am trying to see if I can use Blade for some RTL website I build
I installed it on a b lank RTL (Hebrew) Wordpress.
and I see some prob lems with the header:
1. the logo need to be on the right and the menu on the left – with the “Menu Elements”
2. the menu items need to be in opposite order from English: the main link – the homepage – need to be the first item on the right and the other links need to follow it from right, now it is like English – the HP link is the first item on the left… the problem is in this CSS role: #grve-main-menu.grve-horizontal-menu .grve-wrapper > ul > li { float: left; line-height: inherit; }
the float need to be – right. I know how to fix it with custom CSS but I wonder if the theme support RTL – is there any setting I need to activate this? 3. there is also a problem with sub-menu. all the items are aligned to left, they need to be aligned to right. and there is no space at all from the down arrow to the menu item… I love to use this theme with RTL sites but I need to understand if it really support RTL…
Hey there!
Thanks for writing in!
Besides issue #1 where we prefer not to change the header in RTL mode (since there are selectors for the logo position), I cannot verify any other RTL issue. On this case you just need a small CSS snippet.
Please double check that you are checking the latest theme release. As far as I can see, you have purchased one single license of Blade, about 1,5 year ago. You can also use our Contact Form to send you a live RTL site designed with our theme. I prefer not to share it here without the permission of our client.
Hope this makes sense
Best Regards.
Item Support is not working (503 service unavailable) so I’ll leave a comment. I have an issue with blog post titles not appearing in the header on mobile devices. Works fine on pc’s but not mobile devices. This is a recent development. I have made no changes to plugins. Appreciate your advice.
Hey there
Thanks for your message. It seems that Ticksy support system is working now. Could you please open a new ticket there to check your issue? Please provide the related URL to our agents as I cannot verify any issue with the blog post titles.
Best Regards.
Hi. I created page called homenew. but when i share it on linked in the title “homenew” appears. how can I hide this
Hello there!
Thanks for using our theme
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our agents will be glad to help you.
Best Regards.
Hi, I am interested in purchasing your theme but have a few questions (1) for portfolio pages, I would like to have a portfolio carousel or slider showing related items (ie other portfolio items from the same category) at the bottom of each post. Is this possible? Would I need to manually update each time a new item is added to a category, or can it be set to auto populate? (2) or can I use a 3rd party portfolio plugin instead of the theme’s portfolio if desired? (3) does the theme work with Elementor Pro? I find that easier than visual composer Thanks!
Hello there!
Thanks for your interest
Please check at the bottom of this single portfolio item https://greatives.eu/themes/blade/portfolio/dark-brands/ the style for the recent portfolio entries. About the Elementor builder, I think that you will have no issues. However, all our elements are based on Page Builder interface. Shortly, you will not be able to use any of these handcrafted elements without this page builder.
Hope this makes sense.
Best Regards.
Hi, guys. I know my support has expired, but I’d really appreciate your feedback on this issue: I’ve uploaded an mp4 video (H.264, 1920×1080) in Featured Section (set to 750px height) and although it appears fine in desktops, it’s not displayed when browsing in mobile (instead, the background image set is displayed). Any suggestions? Many thanks in advance!
Hello there!
I am afraid that there is nothing to be fixed or changed here as this is not a theme-related issue. Web browsers on devices do not support HTML videos. That is why we have included the option to use a background image instead that will be shown on devices. Additionally, background videos don’t have controls and browsers on mobiles have disabled autoplay for html5 videos due to bandwidth.
Hope that helps!
Best Regards.
P.S. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments. Thanks in advance
I really appreciate your instant and thorough replay! Will do! Thanks again!
You are welcome
Hi Guys.. just upgraded to WP4.9 and the blade theme options isn’t loaded anymore.. is this version not supported yet?
thanks!
Hello there,
First of all, thanks for using Blade.
Blade Theme is compatible with WP version 4.9. Could you please make sure you are fully updated in both Theme and related plugins as per changelog: Blade Changelog?
We have not experienced such an issue with WP 4.9. If you update Theme and still have the issue please disable all 3rd-party plugins (not bundled with Theme) and check again in case it is a plugin incompatability issue.
Due to the nature of the issue, if you still face issues after all of the above, you can contact us to have a look at the following e-mail address: Support.
Best regards,
Chris
Hello! I love the Blade theme and have used it on my company website for over a year. Currently the website is running WordPress 4.8.3 and Blade 2.5.12. I want to update Blade to the latest version 2.6.1 before updating the WordPress core to 4.9, but I have a few concerns after reading the comments above. Is the latest Blade 2.6.1 compatible with the previous version of WordPress 4.8.3? Have the issues mentioned with the WPBakery plugin been resolved? Since Blade relies heavily on the proper function of WPBakery- would you recommend only updating the Blade theme for now until any issues with WordPress 4.9 are settled, or can you confirm that Blade 2.6.1 and WPBakery 5.4.4 are compatible with WordPress 4.9? I understand WPBakery is a plugin and not the theme itself, but since it is a required plugin that the Blade theme relies upon I just want to avoid running into any surprises when updating. If you believe more bug fixes are coming soon I am patient and happy to wait. I appreciate your response and thank you in advance. Have a great day! =)
Hello there!
Thanks for using our theme and for your kind words
It is true that WPBakery Page Builder had some issues with WP 4.9 but most of these were sorted in version 5.4.4. This is the included page builder version in latest Blade release – http://greatives.eu/themes/updates/blade/ . I think that there will be a new release of WPBakery Page builder soon but even if you immediately update theme and required plugins (builder, extension etc) your site will work fine. It is always recommended to update your theme before the WordPress.
Hope that helps.
Best Regards.
Hello again! Just thought you’d appreciate an update. I have done exactly as recommended – ensured all plugins and translations were up-to-date, updated Blade to the latest version 2.6.1, then pressed the Update Now button to upgrade the WordPress core to version 4.9. Everything is working like a charm! No issues! Thanks again for the clarity. Have an awesome day! =)
Hello there,
We are really glad that everything went fine. Enjoy our Theme!
Best regards,
Chris
Hi,
since WP 4.9 and Blade 2.6.1 my settings in the “Theme Options” are invisible 
Best regads
Hey there!
Thanks for writing in! Since I am not able to verify any issue on any of Blade’s installations, could you please disable any 3rd party plugins you may use and check again? If the issue persists, open a ticket on our Support Forum. Our agents will be happy to help you.
Best Regards.
Hello.
I need to update page contents for a new customer whose site was created using the Blade theme. I’m having a problem with the WPBakery Visual Composer plugin, which does not load in back-office or front-office.
I have already tried to disable each plugin to check compatibility, and I have uninstalled and reinstalled WPBakery Visual Composer in the WordPress admin.
I think you may be able to bring me some assistance. How should I proceed since the theme was purchased by someone else in 2015 and I do not have access to its Envato account ?
Hello Branmorcerf,
Thanks for writing in!
It seems that you are outdated so you need the latest theme version of Blade. Since Blade is being sold exclusively on TF, the only way to get this is via the download area of the TF. Shortly, you can either get access to this Envato account or purchase it via a different account.
Hope this is helpful!
Best Regards.
Love this theme but am struggling to get my sticky posts to stay up top. Any suggestion for a plugin or steps for making this happen?
Hey there!
Thanks for your message and for your kind words. I am not able to verify any issue with the sticky posts on Posts page. In case you need further assistance, please use our Support Forum as we provide support only there.
Best Regards.
Hi, awesome theme; beautiful digital art direction. I’m very interested to buy it, but I’ve got really quick pre-purchase questions:
01. Is the theme easily compatible with mega-menu plugins? 02. Is there a way to change the items content and title on responsive-menu? Have different menus on each interface … 03. How do I can change menu search/newsletter/sidebar icons to social media icons? Is it possible without coding? 04. Is there a way to use shortcodes (like accordions or tabs) directly into the submenus? (turning your menu into a mega-menu with horizontal tabs) 05. I’ve seen that the theme supports also a multi-language function; do I need to create multisite options or you guys include a multi-language plugin?
Congratulations for the theme. Thank you for your assistance and I’m looking forward to hearing from you.
Hello there!
Thanks for your interest and your kind words
1. I think that some of our customers use external mega-menu plugins. However, we have never tested one of these as we provide our built-in mega menu.
2. You cannot have a different menu on devices (if this is what you need).
3. Maybe with a small CSS snippet.
4. With our built-in mega menu this is not possible.
5. Blade is compatible with WPML – https://wpml.org/theme/blade/ – and Polylang plugin.
Best Regards.
Thank you for the quick and very helpful response. One last question: is there a member login dashboard, which members can interact with each other, available on the theme?
Best regards.
You are welcome No, this is not available as a theme core feature. Maybe you should check for a 3rd party plugin or for a more targeted theme, not a multipurpose one.
Best Regards.
Hello-
I have this theme installed and configured. I can view publicly fine when I am logged in, however when it is not logged in I get:
Please configure "Coming Soon Page" first!I have checked in the admin and the coming soon is toggled to OFF. Any help would be appreciated.
Hey there!
Thanks for using our theme! It would be great if you could share your related URL with the guys on our Support Forum as we provide support only there. Maybe you should also try disabling all 3rd party plugins to see if this is caused by any plugins you’re using. To be honest, it does not sound like a theme related issue to me.
Best Regards.
Thank you. I have tried disabling plugins – nothing there. The address is http://learningfarm.wpengine.com/
You are welcome! I am pretty sure that there is no such a message in our theme code. Are you sure that there is no index html file in your WP installation folder?
I don’t think so…. I can see the page as I have it setup if I am logged in and viewing the front end. Which folder would the index.html file be in?
Hi again!
If you search locally via an editor in the theme folder you will also see that this message does not exist in the theme code. Could you please just switch to a default WP theme since you have access to your dashboard and check again? I am afraid that we also need access to your dashboard to help you further.
Best Regards.
Hİ If I buy this package, that is inculude all themes ?
Hello superyapi,
Thanks for your interest
If you mean the content for the different demos, the answer is yes – http://docs.greatives.eu/tutorials/import-on-demand-in-blade/. The theme is one, it is Blade.
Best Regards.
Hi I need help, theme gives internal server error every time after I installed woocommerce
Hey there!
Thanks for purchasing our theme
It seems like a server side related issue. Please check your server settings based on this article http://docs.greatives.eu/tutorials/recommended-server-settings-memory-issues/ and if the issue persists, open a ticket on our Support Forum. Our agents will be happy to help you further.
Best Regards.
Hello, I have a quick question; is the theme compatible with the Ultimate VC Addons plugin?
Hello addmark,
Thanks for writing in
Based on what we have seen on our customers’ installations, you can use the Ultimate VC Addons elements but not the functionality it offers in the rows/sections. We totally control the rows/columns options in our themes. Hope this is helpful!
Best Regards.
Thank you for your prompt reply!
You are welcome
Small suggestions – When you enter in your primary 1-2-3-4 colors etc in the theme customizer section… Understand this is more of a generic part of WordPress so not sure if possible but It would be really nice when in VC and other areas that get the generic colour selector and swatches to show your primary 1 2 3 4 colors in those sections. Hope that makes sense. Love the theme PS
Hello communiquemedia,
Thanks for writing in
I will discuss this with our lead developer even though I think that it is not (technically) possible. In any case, thank you so much for your feedback, your kind words, your 5-stars review and most of all for being our customer.
Best Regards
Why is there no sitmap generated automatically in blade theme?
Hello Svenli,
Thanks for writing in
I think that there is no reason as we consider it as plugin territory. And there are quite a few plugins for this purpose out there.
Do not hesitate to use our Support Forum if you need any further assistance.
Best Regards.
After WP 4.9 update the customizer doesn’t work anymore.
Hey there!
Thanks for your feedback
I cannot verify any issue in the customizer so could you please disable any 3rd party plugin and check again? I have just used the Live Customizer with WP 4.9 and the latest theme release at my end. Let me know how to replicate the issue you have.
BTW, we are aware of some issues of the WPBakery Page Builder (Visual composer) and WP 4.9 so we are waiting for the next version from WPBakery team in order to prepare our theme update as well. If you check here you will see what I mean.
Best Regards.
Hi, the problem was the Ultimate Social Plugin.
Thanks for updating this It is always recommended to disable the 3rd party plugins when you find a new issue.
Best Regards.
