6351 comments found.
Hi there,
I bought the theme from you for a previous project and looking to use it for another project, however, had some questions before I bought another license for the theme.
I wanted to know if there is scope on the theme to add a custom separator or replace one of the existing ones? And is it possible to create a section like a featured product one for the shop which can sit on the homepage?
Many thanks
Hi,
1. Which exactly separator you’re referring to?
2. Yes, you can use Featured products element of Visual Composer to create such a section.
Waiting to hear from you soon!
Hi Thanks for the quick reply!
1. The separator elements from this: http://impreza.us-themes.com/elements/separator/
Can one of those styles be replaced with a custom one?
Thank you
What exactly do you want to achieve? Please provide more details.
Thanks!
The project requires me to use a unique separator which is the element of the brand I am working on. I would like it to be used throughout the website so for example below the main heading and in between the main heading and the paragraph text and on the menu instead of the underline element that you currently have I would like to use this separator.
Thank you
Impreza doesn’t provide this feature out of the box. You can create a new ticket as Customization and our developers will provide a solution when they have some spare time, or you can hire a developer for this job.
Thank you for your quick responses 
I shall consider this and then go forward. Many thanks again
Hi, I have a problem on my site, between my header and the slider. When I am logged in as administrator the page is normal as shown: http://imgur.com/a/cb6HQ (The Header respects the slider and does not overwrite it). However when I log off to view the site as a common user, the header underwrites the slider as shown: http://imgur.com/a/ciTq9 How can I solve this problem?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
where to change the IMPREZA logo and the cloud at the left top?
Hello,
Go to Impreza > Headers and edit your header in Header Builder (drag & drop editor), take a look at this article to find out more.
Let us know if you have further questions!
hey, I enter that page, but I can’t move anything, even the trash can, not sure what’s wrong with it
Hello,
Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our support guys could investigate the issue.
Thanks!
Hi guys, I have a bit of a situation, on mobile, the menu dropdown parent links or pages do not direct to the relevant location, instead they show sub menus, any solutions? . here is the link for reference http://nemisa.agletonline.com/
Hello,
Take a look at this reply: https://help.us-themes.com/impreza/faq/#q31
Let us know if you have further questions!
Hello,
Please try these solutions.
Let us know if it helped, or create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so we could investigate the issue deeper.
Thanks!
Hi,
I bought an extended support, however on your support system I don’t have access to create tickets. Invoice No: IVIP19579465 and Order No: 64382704.
My current issue: On mobile my image gallery breaks on product pages. Since new 4.7 update.
Please advise.
Hello,
i need help. How do I change the opening of items in the sub-menu to the left.
Like this : https://i.stack.imgur.com/qzwTX.png
Hello,
Go to Appearance > Menus and click on “Dropdown Settings” link, and turn on “Invert Dropdown Direction” there, read this article for details.
Let us know if you have further questions!
I did it, but it does not work. Look at https://zijemechytreji.cz/bydleni/ menu item “rozcestnik”.
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
When I tried to check out to get order, that is no response.
Could you check please for me?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thank you for latest update. I really love how fast this theme is. I would love to see new features at the same time I wouldn’t want compromise on site performance. I am happy to see that you want to keep it that way by adding Optimize CSS size feature
Thanks, we appreciate your feedback!
Rows and columns
A row of text in a single column is starting in a different place place to a row with 2 columns which starts about 25px further to the left so text down the page will not line up to the left
can you say what causes this and how to stop it Thanks
Hello,
This question requires special knowledge, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide a relevant URL so our support guys could help you out.
Thanks!
Hi,
how to remove the sequence ?v=4.7.0
I would like to remove the string or remove the font completely so that Pingdom and GtMetrix do not display the message: Remove query strings from static resources
Thank You,
Pedro.
Hello Pedro,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so they could investigate the issue.
Thanks in advance!
Hi,
I can not create tickets anymore. Please, could I help?
Thanks!
Pedro.
Hi Pedro,
Most likely you should renew your support to create tickets, read this article for details. Once support is extended, you can create a ticket. Unfortunately, our developers do not provide support outside of the Support Portal.
Waiting to hear from you soon!
New Optimize CSS size and other optimization features are great thing! And ability to turn off components to reduce file size… PERFECT!!!!
Hi, I am unable to activate visual composer. Tells me no license found.
Hello,
There is no need to activate Visual Composer, it works fine without activation and will be updated via our theme updater.
Let us know if you have further questions!
Hi,
I know friend, I just wanted a css style sheet specific to be inline, but I have searched it and could not get a proper way to do that.
Help me how to do this correctly, please ..
Thank you!
Pedro
Hello Pedro,
Unfortunately, Impreza doesn’t provide this feature, you can try using some 3d party plugin, usually, there are plugins almost for everything.
Let us know if you have further questions!
1. What is the difference between projects and portfolios?
2. Do portfolio posts support tags? If so can you please direct me to a demo or live site that shows them in use? (Same question for Projects. Thanks.)
3. Do you have a user showcase? If so, where can I see that.
Thank you!
Hello,
1. There are no projects, only Portfolio feature is available, you can see all available styles here.
2. Unfortunately, Portfolio doesn’t support tags, you can assign categories to them.
3. What do you mean by user showcase, there is a Person element available, take a look at these examples.
Thanks!
Hi,
it’s a beast question, but I can not do it properly.
I’m trying to leave a theme style sheet in an INLINE way, how could I do this correctly?
Example: .../wp-content/themes/Impreza/framework/css/us-base.min.css
for
<style id=’us-base-css’ type=”text/css”> *{box-sizing:border-box}html{-ms-text-size-adjust:100%; .........MORE CSS…................. <style>
Thank you,
Pedro.
Hello Pedro,
Impreza doesn’t provide this feature, you can try using some 3d party plugins to achieve that, but we wouldn’t recommend making it all inline due to SEO and performance reasons.
Let us know if you have further questions!
Hi,
I know friend, I just wanted a css style sheet specific to be inline, but I have searched it and could not get a proper way to do that.
Help me how to do this correctly, please ..
Thank you!
Pedro
Hello Pedro,
Unfortunately, Impreza doesn’t provide this feature, you can try using some 3d party plugin, usually, there are plugins almost for everything.
Let us know if you have further questions!
Hello, I think I’ve discovered a bug in how Custom CSS is embedded in the HTML source of a page:
My Custom CSS includes this:.sf-separator-image img { width: 100vw; position: relative; left: calc(-50vw + 50%); max-width: none;
The important part is calc(-50vw + 50%);.
However, the actual HTML source of the page includes this:
calc(-50vw+50%)
Note that there are no spaces around the ”+” sign.
This means that my browser (Chrome 60, macOS) doesn’t display the element correctly and when I inspect the element, it says “invalid property value”.
I guess the problem is that for some reason the spaces around the ”+” sign are removed and browsers have issues with this.
Is there any way to solve this problem?
The page where you can see the issue is https://www.sacredfiregame.com/ and it’s the barely visible full width painted line that separates different sections of the main content of the page.
(WordPress 4.8.1, Impreza 4.6.2)
Hello,
We’ll provide a fix in the upcoming release within a week.
Thanks for the feedback!
Thanks! You’re quick!
hi, is it possible to create a header with Impreza theme look like this website : https://www.sintons.co.uk/
Hello,
Yes, you can build a similar header using the Header Builder, most likely you should adjust it a bit with custom CSS code, as I can see, you’re familiar with CSS coding so it won’t be complicated. Also, you can create a ticket on our Support Portal https://help.us-themes.com/ as Customization and our support guys will help you to implement it when they have some spare time.
Let us know if you have further questions!
I’ve got problems activating the theme. It just send me back to activation page instead of going to themeforest. Is there another way to activate so I can use the “header” features.
Hello,
Go to this page https://build.envato.com/my-apps/ click on a Sign out link there, and try activating again.
Let us know if it helped or if you need our further assistance!
Worked! Thank you. And thanks for great support
Hello,
is it possible to install the theme on a test/staging server, built the website and later migrate it to the live server?
Thanks in advance!
Hello,
Yes, it’s possible, take a look at this article for details.
Let us know if you have further questions!
