1743 comments found.
Hi, is it possible to create a custom header with a different header background image for each category?
As of now, when using the default “Custom header” all categories have the same background image, and we’d prefer a different background image in the header for each category.
Hello SoUnreal!
Could you please submit a ticket in our support center and our team will check it for you and help you to get the desired displaying.
Best regards, DFD Support Team
Hi, I am using this theme at www.ifllc.me and I love it and planning of buying it again for some more websites, I have one question, infact two questions 
1) How I can activate portfolio categories in mobile layout? 2) How I can randomize the portfolio items? currently it show most recent on top I want it to be random even category wise it should be random
Great work though, waiting for kind reply as it bit important for us
Thank You Best Regards
Please check the previous post, we replied you in it.
Best regards, DFD Support Team
Ticket Submitted
Thank you!
We’re working on your request and will get back to you shortly.
Best regards, DFD Support Team
Hi, I am using this theme at www.ifllc.me and I love it and planning of buying it again for some more websites, I have one question, infact two questions
1) How I can activate portfolio categories in mobile layout? 2) How I can randomize the portfolio items? currently it show most recent on top I want it to be random even category wise it should be random
Great work though, waiting for kind reply as it bit important for us
Thank You Best Regards
Hello iambilal!
Thank you for your kind words, really appreciated!
Please submit a ticket in our support center and we’ll check the site for you to provide you with a solution.
Best regards, DFD Support Team
ticket submitted, thanks
Thank you, well check it for you and get back to you shortly.
Best regards, DFD Support Team
Can you recommend a plug in to speed up loading times of native?
Hello designbyhouse!
Please submit a ticket in our support center and we’ll check the site and test its performance for you to provide you with proper recommendations.
Best regards, DFD Support Team
Hi, I have been using NPSDT for a while now, and most features work Ok. But I can not work out why the background image feature doesn’t seem to work.
I want a background image for the footer, but after uploading the image nothing appears.
Any ideas?
Kind Regards
Ian
Hello Ian!
Please submit a ticket in our support center and we’ll check the site for you to provide you with a solution.
Best regards, DFD Support Team
Hi, unfortunately the support ticket system doesn’t recognise my purchase code, so i can’t start a ticket! How do I resolve this issue?
Can I email it to you?
Hello that site and well for SEO?
Hello serialbeatz!
Thank you for your attention to our theme!
As for your question, you may optimize the site for SEO using spexial plugins, e.g.: Yoast Seo plugin, which is compatible with our theme.
Best regards, DFD Support Team
thank you and does it work without problem if I install plugins (codecanyon) for the visual composer ?
to be precise I use: Ultimate Addons for Visual Composer…
Thanks
No problem, glad to help you!
As for thr addons for VC, you may use this plugin with our theme as well.
Best regards, DFD Support Team
Hello, I have used your theme and I liked it very much. But I cannot activate my product. Can this be done by you? Thanks you in advance.
Hello tommy114!
Thank you for choosing our theme and for your kind words, really appreciated.As for the activation, seems you are referring to the plugins.
As for the plugins activation, please check this post:
http://nativewptheme.net/support/knowledge-base/plugins-activation
If it is not what you’ve requested, please submit a ticket in our support center and our team will be able to help you.
Best regards, DFD Support Team
Hi I can’t get the language switcher to turn off in the mobile header when I’ve built a custom header for desktop.
Hello designbyhouse!
Thank you for choosing or theme!
Please submit a ticket in our support center and we’ll check the site for you to provide you with a solution.
Best regards, DFD Support Team
Hello, Thanks for your effort creating great WP theme! I’d like to translate the message “Validation errors occurred. Please confirm the fields and submit it again.” in Japanese, which appears when I forget to input required field of Contact Form. I tried by using Loco Translate plugin but I couldn’t. Then tried to find and rewrite the message in theme folder but I couldn’t find the message anywhere other than PO files. is there any way to translate or rewrite the message? Excuse me if this problem is out of your support.
Hello ryobizclue6866!
Thank you for choosing our theme!
If you need to translate the theme into Japanese, you may submit a ticket in our support center and our team will provide you with the .po and .mo file to translate the theme and short instructions as well.
In this file, you can find necessary words/phrases you need to translate.
Best regards, DFD Support Team
I m today buy this thema . ı love your thema plase for me add Turkhs lang or tr_tr.mo and tr_tr.po send my e mail pls
Hello ctrlhelp1!
Thank you for choosing or theme!
Please submit a ticket in our support center and we’ll mail you the requested files.
Regards, DFD Support Team
ı m send ticket
Hello ctrlhelp1!
We’ve received your email. Thank you!
Your issue is placed in the queue and is waiting for its turn to be fixed.
We’ll get in touch with you as soon as the solution will be ready.
Best regards, DFD Support Team
sample : add
https://i.hizliresim.com/PO4ZWd.jpg
easier for us thanks
Hello ctrlhelp1!
Please submit a new ticket in support center and our team will be able to help you.
Best regards, DFD Support Team
Hi,
How to remove categories, comment and like on Related Post list? see this link: https://drive.google.com/file/d/0B-ifNPz26t3iaVlUQm1DYkp5S1k/view?usp=sharingHello ndisain!
Could you please submit a ticket in our support center and our team will check it for you and help you to get the desired displaying.
Regards, DFD Support Team
Hi. I purchased and installed your theme. My dashboard is giving me a notification to update the visual composer plugin and since I didn’t purchase a direct license of the composer and it is in your theme, can you please update it? It is very important to keep the core code for each plugin updated for better performance and security reason.
Regards
Hello bravofavo!
Thank you for choosing us!
Please submit a ticket in our support center and we’ll mail you the update for VC plugin with short instructions.
Best regards, DFD Support Team
Hello. im using custon header options for video but we have a couple of issues:
It doesn’t display in mobile it doesnt show playback controls
Can you help me?
Hello BondChile!
As for the mobile veraion, the custom header shows the cover image on mobiles, since videos are not supported on such device: they affect loading time of the pages on mobiles.
As for the playback controls, could you please get in touch with us via our support center – http://nativewptheme.net/support/support-ticket – so our team could check the issue to provide you with proper instructions.
Best regards, DFD Support Team
Hi Theme Author,
I have purchased your theme unable to import all inner pages like about us, contact us, services etc…
So, Please guide me how can I import.
Hello rajankumar!
If we understood you correctly, you are referring to the additional inner pages, such as Our team, About us, etc.They are available in Pages layout.
Navigate to Tools > Import > install and activate the WordPress Importer > and select the content.xml file to import the content from \wp-content\themes\dfd_native\inc\demo-data\ 27_pages\folder. More details can be found in this post:
http://nativewptheme.net/support/first-steps/demo-content
In case you need our help, could you please submit a ticket on our support forum and our team will help you.
Best regards, DFD Support Team
Hi, I’m having trouble to translate the contact form messages (Success, Error, etc…). I’ve translated the dfd-native.pot and placed it, both .po and .mo files, on the themes/dfd-native/languages folder, naming them as pt_BR.po and pt_BR.mo . But, despite the strings being translated on the pt_BR files, the displayed messages are not.
Hello CasaBrasilBTB!
Please submit a ticket in our support center and we’ll check it for you and provide you with the assistance
Beat regards, DFD Support Team
Hello
I bought your theme and now my client wants a sort panel on his portfolio…. but i have clicked the box ( in theme options …. in portfolio page.. Sort panel alignment ) nothing is happening when i change it ?
How do i get a sort panel to run across top of portfolio page?
Regards Caroline
Hello Caroline!
Please submit a ticket in our support center and we’ll check it for you and provide you with the assistance.
Best regards, DFD Support Team
Hello. we need to integrate our own Web font into the theme. How can we achieve this? Thanks
Hello BondChile!
You may upload the font via theme options as described here: http://nativewptheme.net/support/theme-options/custom-fonts
If our help is needed, please submit a ticket.
Best regards, DFD Support Team
How can I manage the height of the main menu. Only 4 menu items are visible, the rest are hidden
Hello BondChile!
Please submit a ticket in our support center and we’ll check it for you and provide you with the assistance.
Best regards, DFD Support Team
Love the theme, great work! This will certainly jump-start my new project Q: where did you get the icons from ? In particular from the “Build” demo ? I love the style and would like to have the originals.
Hello akoetsier!
Glad to know that you like working with our thene! As for icons, could you please get in touch with us via our support center – http://nativewptheme.net/support/support-ticket – so our team could provide you with proper instructions.
Best regards, DFD Support Team
Ok done thx!
No problem! We’ll check it and get back to you shortly .
Best regads, DFD Support Team
Hi,
I have a question. When I try to load something from the demo-importer its not loading 100%. I see the pages not correct like the demo online (themeforest)
How can I fix this?
Let me know please.
Regards, Ray
Hello Ray!
Please submit a ticket in our support center and we’ll check it for you and provide you with the assistance.
Regards, DFD Support Team
