Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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21503 comments found.

Hi, I have a question. I need to install self hosted video on the home page as a full screen video and make sure that it plays on smartphone and iPads. Is that possible with your theme?

Hello,
I’m afraid no.

Hi!

I was wondering how to connect a specific menu to a specific page? Basically, I want to show a different menu than my primary menu on one of my pages.

Thanks

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

I can’t find Corporate demo content to import, please help!

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

I sent an email to enable subdomain registration for the7 theme. Once enabled, where can I find the activation code for my the7 development site?

Hi,
You can use your purchase code on your domain an its subdomains. No need for dedicated code(s).

No. I have a subdomain for staging development. You already accept the subdomain registration. But where is the code for activate it (the the7 theme for development purposes)?

Ok. Do not reply. I understand! Thanks!

How to change the “Feedback has been sent to the administrator” after clicking the submit button on the contact form?

Hi,
Please de-activate and activate the plugin again in your Plugins > All Plugins. This will trigger registration sequence again and solve the issue.

It worked. Thank you.

My pleasure :)

comming soon page, the subscriber form is missing. it shows [mc4wp_form id=”14”]

Hello,
You’ll need to install a mail subscription plugin of your choice and place your subscription form there. This is something we cannot export/import :)

before to purchase i have a site online for 2 months after i migrate to another domain, i need two licensed for this or one only.

Hi,
If you’re going to have both sites online simultaneously – you’ll need 2 licenses.

If you want to use a license on one site and then move to another domain – 1 license is fine.

For a few days, logging into the wordpress control panel with the7 theme shows an empty white page. The page is displaying but nothing can be done in the control panel. When the error is displayed, shows the message: Fatal error: calling the undefined method TGM_Plugin_Activation :: get_bulk_action_link () in /home/caritas/public_html/new/pub/content/dots/dt-the7/ inc / Admin.php on line 116

Once on the server, I changed the directory name of this theme, that is: / Wp-content / themes / dt-the7 to any name, to Cockpit loading properly. But it does not work (because it does not see this theme). Please help.

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Hi Team, I purchased the 7Theme but I have a problem when I try to install plugins: Plugin not activated. A higher version of The7 ConvertPlus is needed for this theme. Please update the plugin.

Please help

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi Team,

I am facing a typical problem, whenever im saving the setting in the branding section of the theme options its says

“Page NOT FOUND”

Could you please let me know what is the problem.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Microwidgets: What does the Menu 1 & 2 Microwidgets do?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

Hi, if I use license code on my localhost site, for do some exercises; I can’t use again the same license on the real site? Thx

Hi,
You can. Simply de-register the license on your localhost and use it on your live site.

Hi, can you tell me what button alignments to choose for both buttons if I want 2 buttons to be side by side in the center of the page? Thank you.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

I cant get the add new portfolio item to work… I do not get the widnows “media options” and “project media”. i just get the same options os if i created a new page.

Iv checked the displaysettings and there not option to enable any of them..

Oh by the way, you documentation is broken… full of broken links…

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Hello, my question is not related to the theme, but I want this favor from you ;) I want to make some images just like this one on your theme http://the7io.dreamthemecom.netdna-cdn.com/wp-content/uploads/2016/11/a-1.jpg do you have a link to show me how can I lay the image this way?? I search the YouTube all day can’t find maybe because I don’t know what is the keyword to search. Many many Thanx

Hello @emma647,
I’m very sorry but I have no idea :( I guess this would require a one-on-one session with our designer. And this is not something she’s willing to do.

Hi! I’m trying to add a button to the Shop page and I’m listing categories. Basically, instead of “Add to cart” I want to add “View category” as a button for each category on the Shop page. Which template would I need to override for this? I can’t figure it out.

I’ve already looked at dt-the7 -> woocommerce -> content-product_cat.php. Help?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

hi, we’re trying to use anchor in our website homepage but the anchor menu voices appears to be underlined when we are in the homepage. in the other pages everything’s ok. When i open the home all the voices are underlined. How can i solve this? Thank you

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

How can I translate the microwidget text on wpml? It doesn’t recognise the text in the field for translation. Is there a way to make it translatable? Thank you.

PS: I have write a ticket support…

Hi,
Please do not double post. This makes 2 people answering the same question (which is a waste). Thanks!

NIA

NIA Purchased

Hi, is it possible to exclude certain pages from the image styling setting

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Hi, i just bought my second license ..great theme!: anyway i have some troubles, maybe problem came from me but i don’t found the solution. I wanna put “social icons” on top bar….Tell me if i’m wrong, but sounds easy… Go to ‘top bar and header” + drag and drop “social icons”, edit it and add what u want from list. but once it’s done nothing appears on website, only Dribble, i removed it, and now nothing appears anymore. I noticed also u have same troubles on ur demo …Only dribble appears.

http://the7.io/marketing-agency/ http://the7.io/expedition/ http://the7.io/photo/

Can u help please? Thanks Best regards Erick

Hello Erick,
Sounds like you’re doing everything right. And there’s an issue (presumably with too aggressive caching settings).

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

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