Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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21503 comments found.

Hi,

HTML doesn’t work in header widgets. I need to add button in the menu header bar and I am using VC shortcodes to add the button. Though it shows the button in the menu header but the link is not working, showing #, also custom colors are also not working. I guess it happened with the latest theme release. Please help with the solution.

Thanks,

Hi,
Sorry for that. Please update the theme to v.5.5.0.1. Thanks!

It worked, perfect! thanks!

My pleasure :)

After the latest update (5.5.0) and , most of the custom CSS (under advanced tab in theme options), stopped working. I noticed that if there’s a quoatation mark, “something” is adding 3 backslashes. Example: content: ""; becomes content: \\\"\\\";. Removing the backslash manually doesn’t help because it’s been added back automatically. Please, advise asap.

Hi,
Sorry for that. Please update the theme to v.5.5.0.1. Thanks!

HTML doesn’t work in widgets and in the footer/header! WHAT DO WE DO???

Hi,
Sorry for that. Please update the theme to v.5.5.0.1. Thanks!

You sir—are a god among men! Many thanks!

You’re too kind :D My pleasure.

Hi
Until now ( V5.5) it was possible to use html with links etc in the bottom bar text area. Now everything is cleaned. No more links. What can i do to stop the theme removing the html from this text area.
Thank you!

Hi,
Sorry for that. Please update the theme to v.5.5.0.1. Thanks!

your demo site it’s not working – no active links

Hi,
Thanks for letting know!

We’re updating demo site at this moment.

is there any reason why a HTML form will not work when put in the footer? i am trying to added the Google get directions to my footer of my website. i have the coding working and works fine on pages of my website so i no its not a code issue but the moment i added it to the footer widget using Custom HTML widget the footer copy of it does not work.

Hello,
Most probably because it’s bing sanitised from HTML, styles, scripts, etc. Which is a standard behaviour.

is it possible to stop it being sanitised from the HTML?

Hi,
I’m afraid this is outside the scope of support.

Hallo, how can i disable the link on the portfolio title? so there is only the title without link? thank you! regards andreas

Hi, Please note that we provide support only via our online help-desk: http://support.dream-theme.com. Submit a ticket there and we’ll get back to you ASAP. Thanks!

i did already, 2 hours ago – thank you!

i found a solution myself: .project-list-content .entry-title{ pointer-events: none; }

Hi I am interested in purchasing however I want to make sure I am able to have a news/blog and able to sell audio content i.e podcasts, tracks or even merch is can this be done ? thanks !

Hi,
News/blog is not a problem.

Selling digital and physical goods is not a problem as well with WooCommerce plugin.

However I’m not 100% sure it will be the optimal solution for podcasts. Therefore I recommend you to test the WooCommerce plugin first (it’s free and works with standard themes).

If WooCommerce will not work for you, you can take a look at Easy Digital Downloads plugin.

Good luck!

Just want to mention that support is stellar, the 7 team always goes and extra mile and just a day ago my site was rescued with excellent and timely support. Thank you guys! Rated this theme twice s 5 stars for bot of my purchases.

Hi,
Thank you so much for your feedback and rating! Forwarded it it to our team :)

Hi,

Just purchased your theme and installed on development site. it ask to activate theme is it OK to activate on development server after that I need to move to production server. I’m using different domain name for developments and production site is different domain.

Thanks

Hi,

I need to change opacity of side navigation background color (white) please help me to do it.

https://prnt.sc/ghxcf2

Thanks

Hi,
> is it OK to activate on development server after that I need to move to production server

That is totally fine. You can register the theme on your dev server, then de-register it, move the site on your live server and register theme there.

> I need to change opacity [...]

Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

Hello, How I can do to use the7 to work websites for my clients? i just can install one time the theme but i want to use for my clients, that´s its posible? Thanks

Hello,
You need to purchase 1 license per 1 site: https://themeforest.net/licenses/standard

HI, just installed woocommerce pre made website and I see that default product page title is H2. And woocommerce title is H1 and hidden by “display: none”.

So the question is – where I can edit the product page title options? Or what template file I should look at? I need only one title per page and it should be H1.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Why was the responsive option in visual composer disabled in this theme? How do I enable it?

Hi,
It is not disabled.

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hy Bro!,

everytime i get this notice..

Please activate your copy of the The7 ConvertPlus to get update notifications, access to support features & other resources!

Please activate your copy of the The7 Ultimate Addons for Visual Composer to get update notifications, access to support features & other resources!

and if i want to activate it, sorry you dont have permission bla bla you know its sucks :( ... so where is the problem or what can i do ? .

Thank s !

Hi,
Please turn off the plugin and then activate it again in Plugins > All Plugins.

I have a huge performance issue – the template is very slow both front end & back end.. is there anyway to speed up the template even it means that we have to cut down some feature.. it is simply unacceptable when a website load above 15 seconds..

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

I created a new revolution slider for the home page. How do i use my new slider? Do i go to the home “page” or is there another place to change the default slider

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

I have problem with WPML so that missing widget translate in footer, I have sent support ticket for 4 days but no one reply me, please tell me how to fix my problem. thank you

Hello,
This is strange to hear – we process tickets within 24 hours (max) on business days.

Would you please be so kind to provide your ticket ID or a direct link to it? Thanks!

Hi, how can i edit the slider on the demo small shop? When i open revolution slider i dont see the text “100% organic” ... etc

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Omg is hard to say what to open for edit the slider?.........

Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Can you update my ticket on support please. http://prntscr.com/gh82b6

Hi,
Please note that each time the user updates his ticket, it’s being moved to the end of the queue. That’s why your ticket processing was delayed. Sorry for this inconvenience.
One of our engineers should have answered it by now.

Hi, I am getting problem in installing Pre-made Websites. Here I am getting error into installing The7 Slider Revolution Plugin. Please help me to solve this problem.

I have sent you FTP access and WP admin access through that ticked as you ask me. But still I am not getting any support by you.

Now assist me, what I need to do ?

It’s my humble request to you that please help me install The7 Slider plugin.

Hello, Please note that we process tickets strictly in order they were received. A bit patience, please. Thanks!

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