588 comments found.
Hi, I have Sportspress Pro installed but Splash doesn’t recognise it. Says that I need to install Sportspress. Why?
Hi,
Please create a ticket with your site credentials and our engineers will check this problem on your end.
regards
I’m going to build a site for a baseball club and this template seems perfect as I’ll get sportspress pro. Noticed above you mentioned a baseball theme coming. Are you targeting a date for launch? I’m looking to launch the site in about 1,5 month so I would look to modify one of the demos, but if you got a template coming, it might be perfect!
Hi!
We plan to publish Baseball layout till mid of October.
Can any of these themes be used for multi-player sports without teams?
Hi,
Could you please clarify your question in a bit more details? Thank you in advance!
regards
Are events/fixtures limited to team vs team or can it be an event where every participant goes up against every participant. Can results be shown as a top 3 instead of a choice between 2 teams?
The theme uses SportsPress plugin which allows you enable Player vs Player option and set a limit for displaying players.
regards
Another issue – on single match page it doesn’t display months in other language than English (the results block). How can I fix this?
Hi
It’s standard WordPress string, so you can change it under Loco Translate > WordPress.
Regards
OK, but I don’t know what is it “Loco Translate” and where can I find it. Ah, ok I found it. It is additional plugin for WP. So do I have to use it because your theme doesn’t use standard WP string and doesn’t recognise what language is set?
That is not solution. I have all sentences with months translated, but your theme does’t use them on single match page.
It seems there are some misunderstandings, months use standard WP string and it displays depending on language settings of Wordpress. Please open a ticket with your site credentials and our support engineers will check this problem on your end.
regards
No, there are no problems on my side. Your theme has “latest results” shortcode at homepage template, and it displays date of event – using standard strings for months in default language – and it works fine. Similar element is at your “match” template – but it diesn’t work, it displays only english strings. In other WP elements where date is displayed, it is in default language. Can you solve this issue?
Sure, please create a ticket and we will fix this issue for you.
regards
I have already created a ticket, but you reply much faster here 
please fix your theme.
As we previously mentioned, Date section on single event page uses default language of Wordpress. If it isn’t working on your site somehow, we will fix it for you. Could you please send your ticket ID?
regards
10384, but I won’t give you credentials to my website, it would be against the law in my country.
Hi,
Asking strings are not the theme, SportsPress strings. So you can change them under SportsPress > Settings & Configure options.
Besides this, after changing the site language, post dates should be translated automatically. Please check if your WordPress contains full your language package.
Unfortunately, we cannot check your requests on your site, as we don’t have your credentials.
regards
How the SportPress string should help? There are no strings for months. All WP standard strings are translated to my language, so if your theme uses them – it should look as on Home Page in results block. But it doesn’t.
I’ll install new WP for testing, and give you credentials for it.
Yes, the theme uses standard strings of Wordpress also. We will wait for a reply in your support ticket.
regards
do you have a baseball theme?
Hi,
Unfortunately, there is no Baseball layout in the theme. As the theme uses SportsPress plugin, you can customize the theme for Baseball also.
regards
Baseball demo will be released in October. We are currently working on it.
Hi!
We have released a Baseball layout. Please check the live demo.
Hi, I’m using Poedit to translate your theme, but I can’t find the way to translate “loss” words in other places than homepage. For example I have this problem on single events pages. There is no such a porblem with “win”.
Hi,
Could you please create a ticket with your site credentials? Our engineers will update your language files.
regards
Couldn’t you just give me .pot file for this theme? – I would like to create translation by my own.
You can find .pot file in this folder ”...\wp-content\themes\splash\languages\”.
regards
yeah… so where is the word “loss” in that .pot file?
Please try to rename “lose” to “loss” in the .pot file. It should solve the problem!
regards
Hello all many times we asked about RTL support always was the response in the next update even we can help you in translation or editing for RTL thanx
Hi,
We had planned to include RTL support with a new layout in the theme. As this layout is under developing stage, including RTL support is also waiting for this. Sorry for inconveniences!
regards
Hi,
How I Can change next match hours. Example 6 pm to 18.
Thanks
Hi,
You need to change time format under Settings -> General section. It should solve your problem!
regards
Hi, I have changed time format under Settings -> General section H:i and I have changed Event > Select needed event > Edit > Published time to 17:00, but in front end of website, in next match the hous show 5PM.
Can you help me please?
Hi
In this case please wait, we will check issue on your site and ask for your ticket.
Regards
Hi, in the post reading the sidebar is located to the left, in the theme administration area, customize, I set where the sidebar was on the right, but there is no post area command, so I assume that by default Should be right and not left … how to do it? Thank you
Hi,
Please create a ticket with your site with your site credentials and our engineers will check your site for you.
regards
Thanks, open another ticket with access to the site, good job
Our engineers will answer in your ticket ASAP.
regards
Hello, im wondering when the new update of this theme is coming out? I want to use this theme with sportspress pro but i saw on your forums that there are some problems with showing tournaments or sportspress pro in general. I heard it would be fixed in a newer version but that was like 4/5 months ago. Any news on this? Thanks in advance.
Hi,
There are no problems with SportsPress Pro in the theme. We stylized Pro version features in the last update of the theme. You can review the theme changelog here – Splash Changelog. Let us know if you have additional questions.
regards
Can users manage their own player profiles?
Hi
Unfortunately, our theme doesn’t have this kind of option, but after purchasing the theme you can order this modification in our customization team.
Regards
I’m trying to gauge cost before taking on the project, how much would it cost to integrate this?
Hello Authour, This is amazing theme and I want to buy it but having one question before I buy
In your demos, is it using premium version of SportsPress or free one? Because I think, premium version is not included in your theme,
Regards
Hi!
Our Splash demos are created using SportsPress free version. So you don’t need to purchase a SportsPress Pro license.
Regards,
StylemixThemes
Hi, I have purchased theme but just found one thing that it don’t support multi spots . I have 5 games but it spot only one game in one site.. Any solution please?, if not then can I have my money back please?
Hi
You could do that with a WP Network install, so each sport would be in a sub-blog for example, yoursite.com/soccer or yoursite.com/golf and so on.
Regards
Hi
If I add a specific size (60) to my dropdown in contact form what code do I have to write.
Here is my css code:
<label> Catégories [select Categories include_blank “10-12 ans” “13-15 ans” “16-18 ans” “19+ A” “19+ AA”] </label>
It all went well for the orders normal fields: <label> (Joueur 3) Nom/Prénom [text your-name size:60 maxlength:150] </label>
Hi,
The size attribute specifies the visible width, in characters, of an <input> element and it works with the following input types: text, search, tel, url, email, and password.
If you want to set a specific size to your drop-down you need to use custom CSS like:
label select { width: 100px; }
regards
hi,
I have a problem with managing the galleries. When I enter a embed code this will not work properly. I do not understand if I am entering the wrong code or there is something incompatible. I tried to insert embed code for galleries (flickr) and for video (youtube) , and both did not work. I insert code like this (for example). <iframe width=”560” height=”315” src=”https://www.youtube.com/embed/bFeer8MGsZw” frameborder=”0” allowfullscreen></iframe> I hope you can help me
thank you
Hi
You need to paste embed URL, so only this line: “https://www.youtube.com/embed/bFeer8MGsZw” in order to paste media.
Regards.
thanks, video it’s ok. It’s possible insert a flikr album?
always in media galleries?
In media no, but you can insert it separately via Visual Composer, please follow steps below:
1| Copy embed code
2| Go to needed page or create new
3| Add “Text block” module
4| Pate embed code
Regards
Hi!
Is it possible to integrate a betting system?
Hi How do I change the bakcground image. I want to insert a fullwidth photo but I just have the color change option
Hi
Could you please clarify exactly place with a screenshot?
Regards.
Sorry I’m new in this. How do I place an image I don’t see the option
You can use screenshot tool like Lightshot or upload your images to Dropbox/Google Drive and share the link.
regards
sorry for the delay here’s the links https://drive.google.com/open?id=0BxcZUEk3KnEIQTFvcy1UT3hLNTQ
Unfortunately, there is no option for adding a background image to the whole page in the theme settings. Also, for adding background to certain section on your page, you need to set Stretch row and content (no paddings) option under Row Settings -> Row Stretch.
regards
Hi, I have an issue with the activation of visual composer. when I click on activate my license the error message appears (Sorry, you don’t have the autorisation to access this page)
Hi,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto update them from wp-admin, you will need to buy your own personal license for that.
regards
Thanks for the reply but We still have an issue. When I want to choose template in the section (template library) they are telling me that we need to activate our license
Hi
Please open a new ticket, our engineers will help you.
Okay done!
Our engineers will reply in your ticket ASAP.
regards
Hi,
Is it possible to set a sticky menu on mobile?
Thanks!
Hi,
Sticky menu is disabled on mobile devices because of opened menu problems.
Thank you for your interest!
regards
In the top socials area when i put in a link or username it adds my site url before whatever i put in the box? Please help
Hi,
Have you tried to disable all your extra plugins? If so, please open a ticket with your site credentials and our engineers will check this issue on your site.
regards
Disabled what plugins?
Here is an image of what i mean, when i hover over top social you will see in the bottom left what is happening
http://gamerzinarms.com/wp-content/uploads/2017/08/test.png.
Please try to deactivate all plugins which don’t come with the theme. If it doesn’t solve your problem, you can open a ticket with your site credentials. Our support engineers will check it for you.
regards
Submenu on my mobile version does appear, for example under schedules, I have 3 submenus. http://cumberlandvalleygirlssoccer.com
Hi,
The mobile sub-menu is working on your site. For example, when you click to Roster menu item, it’s opening sub-menu element. Can you check it once again?
regards
