271 comments found.
Hello,
How can I make the large above menu widgets show on mobile devices?
Hello, unfortunately in the current version there is no option to show the above menu widgets on mobile. We do recommend adding the widgets in the top bar, which does allow you to only display it on mobile.
We will add this feature in a future update.
Greetings!
I’m possibly purchasing this theme soon, but I wanted to report that the tabs and accordions don’t function properly in your demos.
Hi, thank you. We will check it out and provide an update if needed. Best regards
Hello I need some help to install the child theme can you give me some help thanx
Hi,
thank you for contacting us.
We already replied on your support ticket. Please keep conversation there.
Thank you and best regards
Does this theme allow clients to upload documents?
Hi,
thank you for interest.
You can upload files through media library. For other users to upload, we suggest to check for plugin (it is not through theme).
If you have any questions, do not hesitate to contact us.
Best regards
Are you the theme in html?
Hi, please do contact us on support@anpsthemes.com.
Thank you and best regards
Possible to update theme with new WPBakery Visual Composer? Since it´s an in-theme licence, according to plugin website only way to update the WP license is if the theme downloads it and then updates it. Thanks!
Hi, sorry for the late reply. Yes, you can just uninstall your current version and once wp asks you to install it again and you will have the latest version.
If you experience any issues do open a ticket at https://anpsthemes.freshdesk.com so our support staff can better assist you.
Thank you and best regards
Sorry… but you mean I should uninstall the theme? or you mean the plugin in itself? thanks!
You need to uninstall plugin. Please check this article for more informations: https://anpsthemes.freshdesk.com/solution/articles/12000025871-how-to-update-visual-composer
Thank you and best regards
Hello great work!
we want to buy this just a short presale question.
“it comes with 10 demos”.... are their also demos from the standard pages, (the services pages, or about us…)`??!
and is there an easy way to use/import this pages/sites?
Thank you its really a great work you did here!
Hi. Happy new year. Yes all denos are instalable as shown with all pages. Yes you can inatall it with 1 click trough our themeoptions.
And if you need any help you can open a ticket at https://anpsthemes.freshdesk.com and our support staff will help you.
Thank you and best regards
Hi thank you i bought it, please a fast question; how to import the demo sites? Thank you
Welcome and thank you for trusting us. Navigate to appearance – theme options and under dummy content, you will find your demos.
Be sure you have installed all needed plugins, WordPress should have prompted it to you.
If you need any further help or you run into any issues, please do open a ticket and our support staff will be glad to help!
Thank you again and best regards
Thank you very much worked perfectly! A Very good work and easy to work with!
Please iam ready just one question: how to make google maps in contact work? how to exacly put in the data?
Hi, please follow this article on our blog. https://anpsthemes.com/using-google-maps-themes/
Thank you and best regards
Thank you i did everything and put in the key but it doesnt work, the whole page worked perfect and easy to customize! just this maps making us trouble!...
Hi, would you be so kind and open a ticket at https://anpsthemes.freshdesk.com and explain it to our support staff, I am sure they can help you out.
Thank you and best regards
I don’t see any updates to this theme since October – is this still supported?
Hi, yes the theme is fully supported. There were no necessary updates. We are preparing new features for early next year.
All our items that are for sale are fully supported.
Thank you and best regards
Hi Anps I know I do not have support anymore, but I have a bug to report and kinda need a fix for it if you have one.
The site is responsive greatly but when tested for 1024 resolution on tablet the menu will go above the logo. Is there a css fix for it?
Hello, the menu going above the logo happens when there are too many items and there is not enough space. Place the below CSS under Theme Options – Custom CSS to adjust the spacing:
@media (min-width: 992px) and (max-width: 1199px) {
.site-navigation .menu-item-depth-0 + .menu-item-depth-0 {
margin-left: 7px;
}
}
Hi. you can navigate to appearance – theme options – page setup. Here you can find menu/header options which you can select to get the menu you need. For your question, you just need to uncheck the menu boxed option. Under your selected Menu types. I hope I was helpful enough. For more help, you can open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you out in more detail.
Thank you and best regards
YEAH! Thanks for your help!! It works!!
Glad I was able to help. Please take a moment if you can and rate our theme. Thank you and best regards
Hi, Will you have any Black Friday discount for your themes? Thanks!
Hi, sadly not this year. Thank you for your question. In any case, we are looking forward to having you as our client if you decide to purchase Accounting. Thank you and best regards
Well in fact I’m thinking to buy your “Accounting” wordpress theme or the one in sale the “Consulting”, I prefer your but the prefer the other one price… 
Yes, that can be a pickle. However, I can assure you that besides an excellent theme we also have a great support staff, which in working ours are extremely responsive and helpful!
I am sure you would not be sorry chipping in $30 more.
Cheers
Hi there, it is posible to remove the menu and the footer of one page? (but just one page, not in all the site) in that way i can create a landing page. Thanks for your help
Hi,
thank you for contacting us.
Unfortunately there is no such option and will be needed custom css. For further support please exteded it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
If you have any questions, do not hesitate to contact us.
Best regards
Hi there, it is posible to remove the menu and the footer of one page? (but just one page, not in all the site) in that way i can create a landing page. Thanks for your help
do i have to install a pluging to change pricing tables?
Hi,
thank you for contacting us.
Could you explain a bit more, what you want to change? I don’t undestand.
Thank you and best regards
I’d like to have a hand over the backgound color of the pricing table or should i have to by a plugin to do it so if it’s the case which plugin can read the pricing table to edit a shortcode regards
Accounting theme has shortcode pricing table and you can add it on any page you want.
If you mean something else, please open support ticket: https://anpsthemes.freshdesk.com and explain a bit more.
Thank you and best regards
Hello, is it an easy way to get/buy all images for demo 8 ?
Hi. You should be able to find majority of them on deposith photos. If you open a ticket our support staff can send you the links on monday
Thank you and best regards
Thanks a lot
Is this theme still being updated? the domain seems to be expired
The domain should be working fine…. yes it’s being updated…. please try a bit later, if it’s not working do get back to us. Thank you
I can not import the demos, when trying to do it I get ERROR 500. The system requirements are correct.
Hi,
thank you for contacting us.
In most cases it means problem with a server. From our experiences it could be too low memory limit. You can check error log and send it to us.
Best regards
Hi There,
i have an issue with my website responsiveness. When I go on mobile it first looks quite OK but when you scroll down major white areas appear. What is that, how can i fix this? Also, the logo is not nice on mobile. How can i solve that? the website is https://optumaal.nl (visit on mobile size)
thanks in advance
Ruud
Hello, for the logo please add a mobile logo under Appearance – Theme Options – Logos & Media – Mobile logo.
The paddings and margins set on desktop are also present on mobile. Unfortunately, in the current version of Visual Composer there is no option to add different paddings and margins for different screen sizes.
Currently adding / removing spacings for mobile can only be done using CSS. Eg.:
@media (max-width: 767px) {
body .vc_custom_1463136151196 {
padding-bottom: 30px !important;
padding-top: 0px !important;
}
}
For the twitter section, add the below CSS (this will be fixed in the update):
.twitter {
padding: 35px 0;
}
Add the CSS under Appearance – Theme Options – Custom CSS.
Hello, I have system requirements issue, please help me to increase Max execution time from 30 to 600. Thank you
Hello. This is a hosting issue. I suggest you to contact your hostimg provider. We can also recommend a hosting provider which is perfectly suited for our themes. If you are interest do open a support ticket at http://anpsthemes.freshdesk.com and our support staff can point you to the right direction. I hope I was helpful. Thank you and best regards
Thank you very much
Hello, Is there some way to get child theme? Thank you.
Open a ticket at https://anpsthemes.freshdesk.com and we will send it to you. Thank you.
hi there i just activated the theme, but the page is currently blank. Is it because i didnt import the demo page template? If so where do i find the demo data? thank
Hello, thank you for purchasing our theme.
If the site is completely blank (white screen), that usually means there is a PHP error.
If your site shows up, but does not have content, than yes this is because you need to import the demo content. Go to Appearance – Theme Options – Dummy Content.
Please send us access to your site on https://anpsthemes.freshdesk.com so we can take a close look. Thank you.