39368 comments found.
Is it possible for a section separator (triangle) to inherit the background image of the container? I would like for the background image to extend into the triangle separator.
Hello @Paulo1300
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Is this theme PHP 7+ compatible? Or what version recommended? Thx
Hello @BGT9752
Yes, we are 100% compatible with PHP 7+ and you should have no issues when running our latest version (5.2.2) there.
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
I have a problem with the translation in the “shopping cart” of: “You have% item in your cart”, how can I change this text? (Avada 5.2.2- woocommerce 3.1.2) thank you m.z.
Hello @Zompaezampa
This is a part of our Avada.po file and can be translated from there, please read our complete documentation on translation here => http://bit.ly/1IFEdpm
However if the issue persist please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
All the translations have already been done with the “Avada.po ”. This expression is not there! So I ask you where to change it. I found it only in “class-avada-woocommerce.php”. if I change here the system crashes.
Hello @ZompaeZampa
Make sure your translation catalog is updated as mentioned in above documentation, however if the issue is still there please do open a support ticket with our team and we will gladly assist you as there is no need for you to make the edit inside the theme or plugin files.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hello, is it possible to create a separate mobile (navigation) menu bedides the standard menu for desktop / laptop? I want to have other items in the mobile menu.
Thanks in advance!
Hello @Innovata
You can indeed have a separate mobile menu in our theme, however this will not come beside the desktop menu because on mobile screens the desktop menu will be replaced by mobile menu so there is no need for it to stay beside the desktop menu.
Please check our menu setup documentation here => http://bit.ly/2kQyoQO
If you need further assistance with this please do open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello, I don’t see the mobile menu navigation option in Appearance -> Menu settings. I only see Main, Top, 404 and Sticky. How do I get to see (and use) the mobile menu navigation?
Thanks.
Hello, unfortunately I don’t see the mobile menu in Appearance -> Menu settings. Only Main, 404, Sticky and Top. Where is the Mobile option gone?
Thanks.
Hello @Innovata
You need to be on the latest version of theme for this, please make sure you are on version 5.2.2
HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
Thanks
-Ammar
hi I have just updated support to get answer for click to call on image. it works on android but not on iOS … I have my tech trying to troubleshoot and we cannot log into my theme fusion account as the email address is different to my enviro account. I used to have a team in the Phillipines managing this when I initially bought it. I am assuming they used a different email address to troubleshoot directly with you. I can access that account to change out or the team from years ago…
I urgently need to rectify this and need support… can you advise what I should do
Hi there
Please send all of your relevant info to support@theme-fusion.com so that we can help you get the access sorted out
Thank you, we look forward to helping you!
Thank you, MB
thank you have sent email
Thanks for the email, we will get back to you as soon as possible
-Ammar
Hello Avada staff, I want to know how can I make a home page like this one: www.melania-medeleanu.ro – with fluid rows. Is possible with a script or can I do it with the Avada Theme?
Thanks you. Have a nice day.
Hello @Staycu
Something exactly like this will require either custom coding or a 3rd party plugin actually, this is not doable right out of the box as its using some parallax plugin or script, we do have parallax in our theme however it does work in a different way and you can check it here => http://bit.ly/2wAn9gK
Thanks
-Ammar
Hi Ammar, many thanks for your fast response. i`ll check them. Have a nice day 
You are very welcome
how can I active my Layer Slide? I need Update.
Hello @DyegoPimentel
We have complete documentation regarding this which you can read further below please.
http://bit.ly/2fsBN5Z and this one as well http://bit.ly/1QLh9o2However if you need further assistance on this please do open a new ticket and our support team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Possible bug? The sticky header does not work on pages that I just have a gallery. It seems you have to add at least 2 paragraphs of text for it to start working.
Hello @deeschmitz
I have checked this out and created an item for our developers to check so we will get back to you as soon as possible.
Thanks
-Ammar
Hello @Deeschmitz
Our developers are not able to replicate this issue on their end for some reason and it will require our developers to look into this so can you please create a new ticket with our support for further troubleshooting on this.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi there,
Very simple question. I can’t seem to edit the button style for the “contact us” button on the menu. I have been able to edit the button below on the home page (which is what I am looking to do to the contact “contact us” button. I know I’m being stupid but I can’t find where to edit this anywhere so thought I’d ask.
Really appreciate your help in advance!
Thanks
Ben
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hi! Is this theme supports woocommerce subscription plugin? We are starting a subscription box business and thinking to get this theme. Thanks
Hi there
If you are referring to this specific Woocommerce extension then yes it will work with Avada -> http://bit.ly/2jLMmQu
We will be delighted for you to join the fastest growing theme community out there
Thank you, MB
Hey instead of having 1 pager website on here https://avada.theme-fusion.com/resume/, can this website be changed to have separate pages instead of one pager?
Hello @simbesayi.
Without a doubt it can be, you can simply add more pages to it and than create a new menu for them, we have a complete guide about this here that you can read please => http://bit.ly/23kGEpS
If you need further assistance please open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, Any content I put into the main content area on the woocommerce single product page goes into the ‘Description’ tab and since there’s no way to add more tabs, how can I rather not have the description tab option all together so that I can actually build my own content?
Hello @liletu
That area is actually the default part of the woocommerce single product page and in order to change that you will have to edit the single product file of woocommerce as per your requirement, if you need further assistance with this please do open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
i just purchased the theme, i installed the theme right now, it seems i have to verify my purchase in order to use the theme, i have the purchase code and i can use it, but i have one doubt, i am doing this for my client, is it possible to design the theme in one place and launch it in other place, for an example now i am designing the site in www.loremipsum.com/demo and after i completing it later shall i transfer it to www.dolarsmit.com is it possible ! i am afraid to use because of licencsing.
Hello @ramrahul
Yes, this is doable when you are doing a migration actually, please read this in details below.
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Thank you for your clarification.
No problem at all
hi, is it possible to somehow change font and colour in nav menu?
Hello @NineNina
Yes it is definitely possible to do so in our theme using our extensive set of Theme Options, please take a look here => http://prntscr.com/gljch5
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
backend text editor is not working
Hello @ashishhingorani
We had fixed a editor bug in our latest version 5.2.2 where the dropdown for color and size was not working, please make sure that you are on latest version of theme please however if the issue persist do open a support ticket and our team will gladly assist you with the issues.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello, it’s possible to have sliding sidear on mobile? Because in mobile devices sidebar is shifted to the bottom of the page, could be nice to open like a sliding panel from lett clicking an icon near the logo like the hamburger menu.
Than you, Marco
Hello @Marco.
This isn’t an option right now however we are always listening to our customer’s ideas and feedback so please do send us a feature request about this to support@theme-fusion.com and our team will add it to their list to discuss
Thanks for choosing Avada
-Ammar
I am trying to add the paid membership pro PHP code to the portfolio single page template and am having issues. i found it in fusion core- single-avada_portfolio.php but am wondering how to implement the pmp code onto that page-
<?php if(pmpro_hasMembershipLevel(array(‘1’,’2’))) { ?> //Place your HTML or PHP code here if the user is in the required membership level ... <?php } ?>
thanks
Hello @exemplarmike
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello, Is there a way to remove the Avada branding before I hand-off to the client?
Hello @MoJo40
White labelling is not an option right now in our theme, you will have to customize theme files for it to remove all the Avada instances.
Thanks
-Ammar
Hi, I have installed “YITH WooCommerce Wishlist” plugin but it is not working. I have set the woocommerce “WooCommerce Product Box Design” and none of the wishlist option is showing on the box. Can you plz tell that what is the issue ?
Regards
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Good morning, I have a problem with the fusion builder. I open a page into the wp-admin, and the fusion builder never charge. I don´t know if it´s a problem about my server, or a problem about the site. I read into the comments, and it says that the fusion builder is a plugin, but I look into my activated plugins and I don´t have it, but it always be like this. Just now I have this problem.
Any idea to help me? This is a print of my screen. http://www.conrad.com.uy/print-fusion-builder.jpg
Thanks for your support. Regards
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
