Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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Just one question, i have the last version of the theme instaled, but i need a page from a demo in my new site, it is possible to import just one page ? Thank You

Hi,

we are sorry but there is no such possibility to import just one page. Only complete pre-built websites can be imported.

Best regards,
Muffin Group team

hi, I found only visa, mastercard, paypal can be used, can I use unionpay? I’m from China.

Hi,

we do not handle any payments so you supposed to send your question to Envato staff but as far as we knows, there is no such payment possibility included.

Best regards,
Muffin Group team

I downloaded the updated version of BeTheme but there is no visual composer plugin included in file so can’t update it on my site? where can I find updated plugin? Do you no longer offer?

Hi,

all bundled plugins, can be easily downloaded from BeTheme > Install Plugins section. But to install plugins, you need to register license under BeTheme > Dashboard section.

Best regards,
Muffin Group team

This is a very good theme however muffin builder is horrible and your support team are not very helpful.

Hi,

could you explain why our support team is not very helpful? As we can see, we helped you few times on forum already (here or here) therefore we have completely no idea what you mean.

Best regards,
Muffin Group team

Hi there,

Just purchased the theme! Best purchase from ThemeForest EVER!

I’m trying to add a hamburger menu to the “FIRM” layout. Is there a way to do that? Or is there an option to add or enable hamburger menus on any theme?

We did never tested above plugin so we don’t know if it would work.

Is it possible to incorporate other plugins/short-codes into your theme?

Yes, it is possible but bear in mind that not all plugins are written in accordance to WP API so not every plugin would work properly.

Hello,

Is it possible to mix specific sections of demos and create my own template from the page composer? or is it necessary to install demos completely and then copy and paste codes?

What would be the simplest way to merge what I like from each template into one?

Thank you.

Hi,

if you want to know how things from different demos was made and you want to copy them and then paste onto another site, you need to create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any demo you like for test. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.

Best regards,
Muffin Group team

Hello, I have a question.

Can you help me to adjust the articles (in the grid) on my website in order that the sizes of all articles on page would be the same size no matter how much text it contains??

Is it possible to set any colour of the background of each article ?

Here I have attached screenshot of what I want to achieve – https://www.screencast.com/t/93Izt0CU0i

Thanks :-)

But we are asking, where we can find posts that you want to modify on your site?

Ok, so to make all posts same height, you need to use the following css:

.grid .post-desc-wrapper .post-desc { min-height: 300px !important; }

.grid .post-footer { background: transparent !important; }

Hello suddenly from the last few days I am not able to make any updates to the Revolution slider plugin which was bundled with the theme. Certain options are not available can you please let me know what shall I do.

Hi,

not sure what you did exactly but we recommend to disable all other 3rd party plugins and check. However, if this won’t help, please re-install plugin by removing all plugin files via FTP and then install the latest version once again.

Best regards,
Muffin Group team

Hi , I upgrade my woocomerce to version 3.X and the product lightbox stop working. I was told by woocommerce that the theme have to add support for the new 3.0 gallery features, is that something you guys are implementing? Thanks in advance for your help

Hi,

if you check sales page, you will see http://prntscr.com/gl3bld that the theme is compatible with the latest versions of WooCommerce. So, if something does not work on your end, we suggest to remove all theme files from FTP and then upload the newest version instead.

Best regards,
Muffin Group team

Hi, pre sale questions here:

Is it possible e.g. with WPALLIMPORT to import content to portofolio items, including layout settings such as templates and to import content to the templates elements (columns / rows)? I have a large amount of existing items to move from another site. Entering everything manual would be no option.

Thanks :)

Hi,

as we knows, default WP importer just add the new content only and keep existing so you should be able to import .xml files without any issue. If you will send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact we will try to help you.

Best regards,
Muffin Group team

Hi,

I have a Question about your Disclaimers. I am interested to buy your Pack. I will use this Pack on 1 Main Domain. Now i have in the same time a lot of more Domains which forward to my main domain. It is enough to purchase 1 License ? Because i only host it on 1 ?

Thank you for your answer and have a nice Day

Hi,

if it’s still one, same site, and all domains redirect to same site, then you can use 1 license of course.

Best regards,
Muffin Group team

In the shop page view I see the images do a slight magnification. Is there an option without adding a plugin that allows the image to flip to another image?

I see it – WOW – best theme options… Thank you muffingroup

Hi,

this option is under BeTheme Options > Blog, Portfolio & Shop > Shop section. Glad to know you found yourself.

Best regards,
Muffin Group team

How can i enable the action button in mobile?

*Edit – Nevermind, I found it in Theme options > Responsive section.

Great, happy to see that you have sorted it already!

Hello.

When using Blog Item (adding the Blog Item in a page, not the Blog page assigned in the setting), is that possible to set how many blogs per page?

Right now it will stop at the number of the item in the setting of the Blog Item, but it will not show more blogs per page (like page 1, 2, 3 at the bottom as using Blog page).

Or Blog Item does not support showing blogs in multiple pages?

Thank you.

Hi,

Blog item supports pagination of course and you can find this setting under item settings. For more details about this time, please navigate to http://themes.muffingroup.com/be/theme/shortcodes/loops/#blog-item

Best regards,
Muffin Group team

Hello guys, are u fine?

Congrats about this nice theme. I loved!

Look, in http://themes.muffingroup.com/be/it/ witch one is this slider because aint came with whole package, could you guys help me with that please? Thank youu

Since version 20, slider comes with the pre-built websites so you can import it from BeTheme > Pre-built websites section. More details about this process, you can find on this video.

so, my website is done and i cant do this pre-build again or ill lose any data that I did. its possible i upload only this beIT slider?

Did you watched the video we have provided above? It explains that you can import the slider only but you can do this from BeTheme > Pre-built websites section only. During the import process, you can choose, what you would like to import.

Hi, will you be updating the theme to reduce the page size and reduce the number of requests to help improve the SEO for the theme even further? Thank you

Hi,

number of requests are already reduced to minimum and also the page size is fine. We suggest to open the following link https://tools.pingdom.com/#!/eMLJ5J/http://themes.muffingroup.com/betheme/ and see that our BeTheme is faster than 92% of tested sites what is very good result when you take all plugins and addons into account.

Best regards,
Muffin Group team

I am interested in using this for my startup website firm. Do i need a new purchase for each client? 2. We will also deploy multi site wordpress setup for schools do i need a license for each site registered using seperate domain? If custom code or theme customization is done once a theme is selected does that affect ability to use a next template?

Hi,

in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.

If you do customisation in theme files or Theme Options, you will lose existing settings when importing another pre-built website as each demo has its own settings and options.

Best regards,
Muffin Group team

Any ideas why when working with woocommerce with multiple product pages the products don’t load well ? If i go to page 2 I only see a few products instead of the number set in admin. Same thing happens on other pages. Only a few comes up. Looks like a total mess. I tried the Load more plugin for woocommerce but that doesn’t even work.

Hey,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Looks like this was caused by Woof product filter. Is this a known issue ?

We did never tested this plugin so we don’t know what might be wrong unfortunately.

Hello, I have a question regarding the license. Can I just use the theme for a website? If it is only for one site it will not be useful for me because in this case I prefer to buy HTML to be able to develop for several and I would like to return the money to my account.

I’m grateful and I’ll be waiting.

Hi,

in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes (including HTML) on this marketplace and there is no other license available.

Also, before you bought the license, you had clear information next to the license, which says:

Use, by you or one client, in a single end product which end users are not charged for.

You can see this information on the following screenshot https://prnt.sc/g9yde3

Best regards,
Muffin Group team

ok .. so it will not be useful to me and would like to cancel the purchase and request the refund. Can you do this for me?

All details about the refund, you can find on https://themeforest.net/page/customer_refund_policy so we suggest to read this first.

Hello! Help me please – how delete zoom effect on image in single product?

Thanks, But zoom not disabled – https://runners-shoes.com

And I see on this site https://runners-shoes.com – why?: Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page.

We checked your site and there is no zoom effect right now.

But, if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact so we can take a closer look on what you did exactly.

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