19015 comments found.
Hello! I put an HTML element (just a special button with css) in a Sidebar Menu. I saved and closed. Now I can edit again! When I try to edit the template, the blackpage with BE logo “Loading page content…” is loading infinite withouth opening.
It’s already happened and I had to rebuild the template from scratch. Now I need to edit something and I can’t open it and I’d like to don’t recreate everything from scratch! How can I open/edit? Thank you!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
did a recent update but now the share/follow icons are not showing my post anymore – how can I just remove them
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi! I’m an older customer with 10+ licenses. Could you please tell me how can I set the mobile menu siderbar opening from the LEFT instead of the right? Thank you so much
Hi,
it depends how you built mobile header. If you used global settings from Theme Options, under Theme Options > Responsive > Header if you have “Logo Left | Menu Left” set, sidebar will slide from left side but if you have “Logo Right | Menu Right” set, sidebar will slide from the right.
What’s more, you can build totally custom sidebar with built-in Sidebar Menu Builder. Within this builder, you have full on your header.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
we did not tested any LMS plugins so can’t recommend any. Nevertheless, if plugin is written according to WPI API, it should work with Betheme.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I am thinking of using Tutor LMS Pro. Is it compatible with Betheme?
Like we wrote, if it’s written according to WP API, it should work. However, because we didn’t tested it, we can’t confirm 100% compatibility.
You finally answered a ticket after almost 10 days, but gave an incorrect answer. However, I’m unable to respond or contact you because, once again, the support system indicates that I have no active licence, despite having one. When I enter it, it says it’s not valid. This has happened already 3 times, on top of the fact that your support doesn’t answer tickets for 6 to 10 days. How do you want us to work with your theme that way???
Hi,
your support has expired long time ago and the last ticket we got from you was sent on 18th of June so we have no idea what ticket are you talking about. If you need help but your support got expired, please send us request through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and our team will assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Beteam. Im having an issue with the car cosmetics template.
1. On categories it does not allow me to click and upload thumbnail pic for the different categories 2. On offers, the featured image also is not clickable so i can not update and change it
I did try different browsers: Chrome and Safari
Can you kindly assist
Thanks
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Today I tried to edit a product and it’s impossible; the editor won’t load and then I receive an email with the error.
I sent you a private message with the error.
Part of the error:
Se produjo un error de tipo E_ERROR en la línea 257 del archivo /home/ijobvpmz/example.com.mx/wp-content/themes/betheme/functions/builder/class-mfn-builder-admin.php. Mensaje de error: Uncaught Error: Failed opening required ’/home/ijobvpmz/example.com.mx/wp-content/themes/betheme/muffin-options/fields/switcher/field_switcher.php’ (include_path=’/home/ijobvpmz/example.com.mx/wp-content/plugins/post-smtp/includes/libs/HTMLPurifier:.:/opt/cpanel/ea-php84/root/usr/share/pear’) in /home/ijobvpmz/example.com.mx/wp-content/themes/betheme/functions/builder/class-mfn-builder-admin.php:25
Hi,
patch with fix have been released on 18th of December, v 28.2.1,
Full changelog you will find on https://support.muffingroup.com/changelog/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Are the new filters / ajax a good method for the e-commerce filtering? At the moment we use a plugin but I’m keen to understand the advantages of using the baked in theme options?
Looks interesting! But are they as powerful as a 3rd party plugin?
Hi,
yes, ajax filtering is really powerful feature and with no doubt can easily replace 3rd party plugins.
Betheme is no longer just wp theme, it’s all in one tool that can replace multiple 3rd party plugins.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How do I disable the beBuilder? I want to use just the WP BAKERY PAGE builder.
Hi,
you can disable it under Theme Options > Global > Advanced > BeBuilder visibility.
Nevertheless, we strongly encourage you to try the BeBuilder. This great tool was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Each time I try to save something on BeBuilder I get this error
Error 403: Please check your code, server configuration or contact your hosting provider.
What is this? How to solve it?
The most likely reason is 3rd party plugin or server configuration. Did you tried our tips we left in the following video https://youtu.be/pOtDOddaZ-k ?
I’ve been experiencing a recurring issue with my Betheme license, which I originally purchased in 2019. Every few days, when I log into my WordPress dashboard, the theme prompts me to re-enter the purchase code for activation. This has become quite frustrating, as I have already activated the theme multiple times.
Could you please advise on how to resolve this issue permanently? I would greatly appreciate any guidance you can provide.
Thank you in advance for your assistance.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
When are you going to add the dark mode option?
Hi,
thanks for your suggestion. At the moment, we’re working on some big features that many been asking for but of course we will consider your suggestion in future updates.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey guys – okay so our YouTube videos added using your widget on the BeBuilder is no longer working. I repalced the URL fileds with the full YouTube URL and they now work – but no thumbnail shows. It would be fab if there could be an option to use either the YT thumbnail or upload our own.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Its fne, I have worked around it for now, just thought I’d mention it so you can check and update if you need to in a next update.
We’ve tested it and all works fine. Therefore, it would be great if you can send us more details through the form mentioned above so we may take a closer look on it.
When can I expect the official WordPress 6.9 support in the theme?. Please let us know.I have more than 10+ websites working on your theme
Hi,
WP 6.9 is already supported.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
thanks
You’re welcome.
I just realized one of my clients website built with your builder says “Home” and then the title.
Since I am using Yoast SEO, thought to modify using it, but when i try to Edit the page I get
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems”.
Is this related to the Builder? Mind to share your thoughts?
Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi one of my developer url’s is still linked to my theme purchase code and I need to get that switched back to the main live version of the website, but not sure how to do that. My auto update failed because of this and also when I tried to submit a ticket I couldn’t because it said I needed a purchase code that hadn’t expired.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, Can we add the search in the mobile menu? Or is that a custom search we have to develop? Is there a default search page option? Thanks.
Hi,
yes, you can add search in mobile. We’ve explained in the following tutorial https://youtu.be/R3CDVLvz9t0 how to build mobile headers.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi great theme I have used in the past. However, I just bought another two licences, however the theme only appears in my downloaded once and the licence file only contains one licence? can this licence be used on two websites as I paid for two items of the BeTheme?
Sorry, my bad, double checked and clearly had not paid for two. Bought a second, now. Just delete this comment if you need to.
Hi,
No problem, happy to hear you’ve sorted it out! 
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello i bought the theme, im trying to import single pages and pre built sections but doesnt work, what im doing wrong?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
After purchasing, on how many websites I can use this theme? all are my own websites but different domain name.
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
Hi
If l have more than one site l have to buy again?
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
