Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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hello i previously purchased this item and only tried to use it once on a test server. i no longer have access to my test server as i cancelled the payments due to no use for it, however my purchase is locked with the domain which is not even in use, how can i reactivate this on my new domain?

Hey,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hello, I have enabled infinite load in the Theme options shop. But on the shop page, this does not work. I have 16 products showing 12 products at a time as per setting. but when i scroll down, remaining products do not load. Could you please help. https://www.attethilo.com/shop/ Thanks

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hi, Is it possible to have a combination of the regular menu and mega menu like the one in the below link (menu-item: Department). https://www.homecentre.in/in/en

Hey,

unfortunately, we can’t open the link you sent. We get “Access denied Error Code 1020” message.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

joekodak

joekodak Purchased

Wondering why the “theme options” page suddenly will no longer load? When I click on any of the options, none of them load.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hi, I have bought 4 licenses of your theme and my support period has expired. Have you tested demo Estate 4? After two days of continuous work and effort, I found that it saves the modifications, but they do not appear (photos, videos on the home page, etc.) The animated anime bar appears only on the editing page, and when updated, it also disappears! Now I have to remove the theme it and search for an alternative!

Thanks.

Hi, regarding your email please note that your answers are not related to my problem. I sent you via e-mail a screenshot with an explanation of the problem. Awaiting response as necessary. Thanks

Just checked but we haven’t sent you any message that wasn’t for you.

Hello !

Can you also use the Divi page builder? Or to put it another way: is your theme also compatible with the Divi Pagebuilder?

Many thanks in advance for the feedback.

Hey,

you absolutely don’t need divi, which is overloaded with nonsensical stuff, horribly slow, and generates a ton of redundant code. Betheme comes with BeBuilder which is page builder we strongly recommend to use instead. It’s lighter, faster and more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from page builders like divi or elementor and they value our builder more than the ones they used before. We are pretty sure you’re gonna love it too :)

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

dio17

dio17 Purchased

Hello, I have bought 2 licenses of your theme and my support period has expired. I was intended to buy again a new site license but I have a problem with cache. I use litespeed cache and I have a problem with the wishlist when I activate any cache plugin (not only litespeed). I tried several things but problems seems to be from your theme. Check here: https://wordpress.org/support/topic/woocommerce-template-wishlist-function-problem/#post-16784571. If you can help in future updates to solve this problem I will appreciate it a lot.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hello! What could be the problem with Bebuilder, WPBakery Page Builder doesn’t load or loads (but takes forever to load). WPBakery Page Builder – white screen and plugin logo in the middle. Bebuilder – Loading page content and nothing happens

Hey,

the most likely cause of why BeBuilder loads permanently, is browser cache. Please watch the following video https://youtu.be/5fVOjWhYypI where we explained how to fix it. However, if this somehow won’t help, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

I solved the issue by what I originally did on a subdomain that went through cloudflare. I made another domain and everything works

Happy to hear you’ve sorted it out :)

Hello, how can i the two buttons on the right side “650+ websites” and “Buy now” like you have in all your demos? I would need to include 4 of them (styled different and individuelly), they should represent 4 locations of our company.

Hey,

these buttons are unfortunately not a part of the theme. Nevertheless, there is plenty of 3rd party plugins in the web that you can use for that as these are just floating buttons with fixed position.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hello, I want to make a one-page design, but after a certain number of pages, the page is not added downwards. It seems to be added in the admin panel, but it does not appear on the site. It is a very interesting problem.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hi. The theme is compatible with Polylang or TranslatePress translators? Thank you.

Hi,

personally, we prefer WPML plugin but we have some users who uses Polylang.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

xsyn

xsyn Purchased

whats with the new be theme block… why change something that isnt broken. Theres basically not a lot difference between the blocks and live builder… Totally disappointed that the blocks are changed. Huge let down!

xsyn

xsyn Purchased

Thanks for the response. The Live builder does not offer good solutions for row/column management of templates. You cant go from 4 to 3 cols, with the old block builder, its super easy. That’s why its probably preferred by some others.

xsyn

xsyn Purchased

I mean this: https://imgur.com/No60Jtz and https://imgur.com/GO4KQ2o (in 5 seconds).

You can do exactly the same with the BeBuilder :) It works same way.

1. There is a bug in the betheme menus. In localhost, I click on any of the menus and I directed to this address! Why?

http://betheme/?page=be-websites But in the bar with the icons, I click on the Websites option, it directs me right! https://localhost/be/wp-admin/admin.php?page=be-websites

2. Many strings of the Betheme admin/options environment, the template was not translated! Do you have a plan to translate this strings?

https://ibb.co/mTFNpbP

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

NicJamCo

NicJamCo Purchased

Hello,

I hope you are doing well!

For some reason I’m unable to update/save Portfolio pages, they get stuck in an indefinite loop. Everything else seems to be updating without issue. I’ve disabled a mixture of plugins to no avail?

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

NicJamCo

NicJamCo Purchased

Right, I seem to have sorted it out by putting the portfolio page back as draft and then re-publishing. I think it may have been a caching issue?

Yes, it might be cache of course.

skop81 Purchased

The worst update ever!!!

For a simple editing I have lost a lot of time…

I think I’ll change the theme, working with this new Builder it’s very struggling.

Unless you won’t send us details we’ve asked above, we won’t be able to help. And like said above, you can still use old backend builder instead of the BeBuilder as it was restored in yesterday’s update.

skop81 Purchased

I’m using the old builder, you could check I’ll send you login credentials.

We’ve sent you all necessary details including video explaining where the problem was. Hope this helps.

Hi, I am trying to update to 27.0.6 and getting this error message: An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Is there a alternative method to update it?

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hi there, I have this situation – I need to ask support about BeTheme, but the item was purchased by another web developer. Unfortunately he refused to continue and I’m the one who replaced him at this job. So I have item purchase code of BeTheme from him but I’m not able to register to BeTheme support forum (I know original username of that guy but it doesn’t work – username doesn’t match the item purchase code). Can you please help me? Thank you.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hi guys, after the new update (27.0.6), the color chooser is broken in the Builder texteditor!? Now I can’t insert my color code – without having to hit return on the keyboard. Hope you fix this – thanks!

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you as it seems to be a conflict on your end because we checked this already and works fine. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Is it possible to create a blog post template? If so, is considered a page template?

Hey,

it’s on our “to do” list already ;)

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

lifrance

lifrance Purchased

Where are the settings to set up the social media icons in the header and footer? Do you have a video? That would so helpful. Thanks!

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

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