@BeTheme Team — WordPress 7.0 + BeTheme v28.4.3 Theme Editor Bug

I’m using WordPress 7.0 + BeTheme v28.4.3 + BeTheme Child.

I have fully confirmed the issue — test results:

- WordPress 6.9.4 + BeTheme 28.4.3 → No errors in Theme Editor ✅

- WordPress 7.0 + BeTheme 28.4.3 → Errors appear in Theme Editor ❌

Errors shown:

- Special characters must be escaped: [ < ]

- 37 errors found that must be fixed before this file can be updated.

Key findings:

- When BeTheme (parent theme) is deactivated, errors disappear immediately in both Theme Editor and Plugin Editor. Re-activating BeTheme brings them back.

- I tested all 403 PHP files using php -l — zero real syntax errors found. The site works correctly.

- Your changelog mentions a “WordPress 7.0 compatibility” fix, however the Theme Editor issue still persists.

Please see the attached screenshot.

Thank you.

Hi there,

I can’t activate my template.

I have the cURL error 7: Failed to connect to api.muffingroup.com port 443: Connection refused evrytime I try to do it.

Can you help me ?

Best regards

Hello, I’m unable to deactivate my license from a domain I no longer have access to. Could you please help me? I would like to activate my license on my new website instead.

Thank you for your assistance.

Hello,

There are 2 bugs in the BeTheme WordPress theme:

1. On WooCommerce product pages in RTL websites, the product gallery is not displayed.

2. In the latest update, the BeTheme slider does not display images.

Please investigate and fix these issues on your side.

Hi. I bought a license some time back and haven’t used it as I found the theme pretty complicated. I decided to use it for my own website. I imported one of the demos but saw that it has no styling or options for the Blog which looks pretty awful. Is it possible to import settings for the Blog only? Single Page and Blog Layout?

Hi! The website using the license has been non-existent for almost 10 years. Please deactivate the license from that domain name from your end because I don’t have a way to deactivate the license since the website is nonexistent. Thank you so much for your assistance

How to hide product titles and still not be able to add in cart

Hello, when do you plan to launch an update for the plugins? there are a security update (hight vulnerability) for the plugin Slider Revolution 7

How can I disconnect my license from my other website that doesn’t exist anymore… The webiste is deleted and offline, yet you showed that my license is still occupied.

Hello

RTL support?

ello BeTheme Support Team,

I need your help with BeTheme license registration on my WordPress website.

Website/domain: https://goadvance.ru/

I have a valid BeTheme purchase code. In your license manager, the license appears to be assigned to my domain goadvance.ru. However, inside the WordPress admin panel, BeTheme still shows the theme status as UNREGISTERED.

Because of this, I cannot access Muffin Options. When I open BeTheme → Theme Options, I get the message:

“Please register the license to get the access to Muffin Options.”

The main problem is that the website cannot connect to your API endpoint:

I tested outgoing HTTPS requests from WordPress. Here are the results:

Testing: https://api.muffingroup.com/

Result:

cURL error 28: SSL connection timeout

Testing: https://api.envato.com/

Result:

CONNECTED after 0.381s HTTP CODE: 404 MESSAGE: Not Found

So PHP cURL and SSL work on the server in general, because the website can connect to Envato API. The problem seems to be specifically with the connection from my server to api.muffingroup.com.

At the same time, your license manager shows that the license is already registered for goadvance.ru, but the local WordPress installation does not receive or save the registered status.

Could you please help me resolve this?

Specifically, I would like to know:

Can you confirm that my purchase code is currently assigned to goadvance.ru? Can you manually synchronize or reset the registration status for my domain? Is there any way to manually force BeTheme to recognize the license on the site if the domain is already registered in your license manager? Can you provide the exact API endpoint/IPs that the server must be able to access for BeTheme registration? Is there any known issue with api.muffingroup.com being unreachable from certain hosting providers, IP ranges, or regions?

Important note: I temporarily blocked external HTTP requests in WordPress using:

define(‘WP_HTTP_BLOCK_EXTERNAL’, true);

This was only done to stop the WordPress admin panel from freezing, because BeTheme license checks were causing long timeouts. When I allow api.muffingroup.com, the admin panel starts hanging again due to the SSL connection timeout.

I can provide the purchase code privately in the ticket if needed.

Please advise how to proceed, because I have a valid license, the domain appears to be registered in your system, but I cannot access Muffin Options inside WordPress.

Thank you.

I need urgent support, but it’s impossible to get it. I tryed to subscribe to your support forum, but it gives me errors. I have 11 BeTheme licenses but many of them (6) are unused or attached to dead websites, I need to free (at least) one because it was connected to staging website, and production website (with another URL) needs urgent security update. Thank you, write me in private at webmaster at elan42 dot com

Hi, I want to use a service premade theme for my site. Are service themes support the woocommerce plugin?

Hello, I have two questions before I purchase BeTheme.

1. Is it possible to develop BeTheme on a subdomain first and then, once the website is finished, transfer it to our main domain without having to start from scratch?

2. How do I then register the other domain and deactivate the old one?

Thanks and best regards

Hey, I used the header builder to create the header. I also used the sticky header and an extra mobile menu. Unfortunately, the sticky header only appears on desktops and laptops. How can I get the sticky header to appear on tablets and mobiles as well? Website: https://psychodynamik-hessen.de/ Many thanks

hi, I can’t change the healthy food logo on this prebuilt site https://themes.muffingroup.com/be/ecofood3/

Hello Team, I have 2 licenses but they show licensed to the same site. I need to use the 1 license to an existing site, but it’s not letting me do that. Kindly help resolve this. I am unable to create a support ticket as it shows me to delete the site completely. Kindly help and let me know what you need from my end to resolve this.

I have two sites with two licenses with the theme: Betheme | Responsive Multipurpose WordPress & WooCommerce Theme, these sites no longer exist and I can’t access to cancel the license, I should use these licenses on other sites, please can you help me, thank you, can you free the licenses, I no longer own these sites, thank you.

I have multiple pages not allowing in kind of editing on the different elements other than delete. Not even duplicate. What am i missing?

hello, please remove install on domain now, have deleted that website, so don’t know why it still shows installed