Web Themes & Templates

Support for BeTheme - Responsive Multi-Purpose WordPress Theme


muffingroup supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I get support for BeTheme – Responsive Multi-Purpose WordPress Theme?

The best way to send us questions is do it via support forum. Each day we get more and more questions, we have many already made solution for theme and much more. You can also use search option, and with that you can find nearly anything you need. That`s why we suggest to use forum for support (your question and our answear could also help many other users). Some links for support forum you can find below:

Click here to register on forum
Click here to log in into forum
Forum homepage


There is also second way to contact with us – via private message (this is the best way to send us access to your admin panel, ftp, etc…). To do that please go to our profile’s page https://themeforest.net/user/muffingroup and in right bottom section you have contact form. Please use this one to send us pm (of course you must be logged into your TF account to send us message).

P.S. Please be patient and do not send us few the same questions on forum or pm because it won`t speed up anything :) We strive to get you answers as quickly as possible. We answer twice a day, Monday – Friday and response time can be between 1-24 hours, but is usually towards the lower end of that spectrum. Usually we also reply on Saturdays but Sundays we are off.

What to do when you get “Are you sure you want to do this? Please try again” message while trying to install the theme?

This message means that theme zip file is larger than max upload file size allowed in configuration of your server. Please increase that limit or upload the theme via ftp ( both methods described in documentation https://themes.muffingroup.com/betheme/documentation/#installation ).

Show more

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy