Hi,

All the labels under our theme and all woocommerce labels are translatable, so you could easy translate it with some software such as PoEdit.

Best, Select

uohoooo… I thought the menu problem was referring to the Wordpress version. Resolved for me with CSS customization (previous question). Thank you!

Hi,

Great. Thank you for the update. Our theme is compatible with latest WordPress version.

Best, Select

Hi,

It happened after latest Google Chrome update. In order to fix it, use this part of code:

.qodef-vertical-align-containers .qodef-position-center:before, 
.qodef-vertical-align-containers .qodef-position-left:before, 
.qodef-vertical-align-containers .qodef-position-right:before {
    margin-right: 0;
}

and paste it in Select options > General > Custom Code > Custom Css.

Select

Thank you for very fast reply! Now it works fine

You are welcome

Please ask your technical team to revert back asap on the same ticket, the issue I reported shouldn’t take much time…

Also, please share the documentation of this theme, startit?

Hello,

Your ticket is assigned to our support agent who already answered. And here is our Official Manual http://startit.select-themes.com/documentation/

Best, Select

Hello,

It looks like you are using some caching plugin that causes this slow loading actually. Please, try to deactivate all third party plugins and then check this again. Thanks If the issue persist, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access.

Best, Select

Hi,

There is option to use Landing page as template where header part will not be applied https://www.screencast.com/t/nxGTOKTrBld

Best,

Select

Awesome, thanks! Ok have another question now, so I have a plugin that adds a 360 rotating image, however even w/ the settings on the plugin to “allow full screen” to “OFF” it still pops up a separate window. The developer says its something in the theme. Can you please assist? Here are some screenshots to show the page w/ the issue, staging.skillandactiongames.com/skeebounce https://www.screencast.com/t/uzSZ00aEHtVW https://www.screencast.com/t/vaQMRsAgB https://www.screencast.com/t/PSgZwqbiZYij https://www.screencast.com/t/KrPbWBBXaFJ Thank you in advance, maybe i just need to turn it off on this div?

You are welcome.

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access so our support team could take a closer look and assist you with anything that could be done within our theme.

Select

Hello,

Please, check this article in order to fix this https://select.ticksy.com/article/9565

Thanks,

Select

Thank you, but manually setting the excerpt for each post is not ideal. Blog feeds should work without it, stripping shortcodes if need be.

Hello,

The other way is to have just plain text in first part of your post content that will be used as excerpt on Blog List pages.

Select

Hello,

You need first to install/activate all required plugin such as Select Core in order to see all options. Here you could check instructions for demo import http://startit.select-themes.com/documentation/#!/getting_started_importing_demo_content And for any further assistance, our support team is on your service at https://select.ticksy.com/

Best,

Select

hi, we have done the operations you said, but the problem continues. We created a ticket through the address you sent. ticket id: 1305405. I look forward to your support. Thank you.

Hi,

Thank you for sharing your ticket ID. Our support agent just answered you. Please, check response on ticksy.

Thanks,

Select

Hi,

May we ask you to elaborate this request further more? Or, just submit a ticket on our support forum at https://select.ticksy.com where our team is on your service.

Best, Select

Hi,

Please, check this article https://select.ticksy.com/article/9876 in order to set google map api key well.

best,

Select

Thanks!!!!

You are welcome!

Hello,

We located your ticket on our support forum and our agent just answered. Please, check response on ticksy.

Select

Hello,

Security is among our highest priority and since theme passed strong tests on ThemeForest we assure that code quality is excellent. Could you, please, submit a ticket on our support forum at https://select.ticksy.com and provide us explanation of issue you are facing so we could investigate and assist you.

Thanks,

Select

Hi,

Yes, you could make multi language site using WPML plugin that is compatible with our theme.

Select

hello,

Thank you for taking interest in our theme. Yes, our theme is fully compatible with latest WordPress and latest WooCommerce version.

Best, Select

Hello,

Although Qode and Select-themes share same developers, designers are different and main difference is design. Both themes have similar admin panel, but different features, as design is completely different.

Best regards, Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our support team will take a closer look.

Thanks,

Select

Hello,

Thank you for choosing Startit. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support team could assist you!

Best, Select

Hello,

Basically, this happened because of background image in title area.We implemented some php function for our title area to get all information about your title image (width, height, title etc) and these information’s (parameters) we used in our scripts so you can have some animation and effect for parallax for example in this case for page you provided. And this is some times happened if your server have some other configuration then default, url path of title image is different then domain and etc. Solution to fix this is just to go to edit this page and to disable title area, or just to upload your own image, because when you import our demo, image dimensions from our server cannot be calculated well.

Select

Worth adding that this bug only shows up in Chrome. Edge and Firefox show no issues.

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our support team will provide you solution. Thanks

Select