1885 comments found.
do you sell only html and css only for startit template ?
Hi,
Thank you for taking interest in our theme. Our main focus is development of WordPress themes where dynamic content and easy management is offered. It is why we are not making static HTML files.
Best regards,
Select
Hi Support,
why my slider revolution deactivate after update plugin?and my purchase code not working
thanks
Hello,
There is no need to activate this plugin since it came bundled within our theme. More about this you could find here https://select.ticksy.com/article/11039
Best, Select
Hi,
Please find the attachment. If i used Select Side Area Opener widget in Right From Main Menu area then the menu will be collapsed. Kindly let me know how can i fix this issue soon? https://drive.google.com/file/d/0BxgLE50cpL8AQmNCSmcwRmxtamM/view?usp=sharing
Hi,
Please, check this article in order to solve issue with header misalignment on Google Chrome that appeared after latest update https://select.ticksy.com/article/11738Best,
Select
Hello,
We have Currently use theme But Last Couple of day We have not access the Visual Composer. We have Face Issue for Site Updation please Give me Any Suggestion for What Kind of Problem for our Site
Hello,
We are not quite sure what is happening on your installation based on this description. Could you, please, explain this further and submit private ticket on our support forum at https://select.ticksy.com/ where you will add wp-admin credentials in private message.
Thanks, Select
How can you can ask the question Please Provide the Email Address for this themes technical advisor because I have not Generated the Ticket for my Theme related Error.
Hello,
Our support team is on your service on our support forum at https://select.ticksy.com You could login using our Envato account from which you’ve purchased our theme, or just submit a ticket without logging in, just enter purchase code.
Select
We have login for https://select.ticksy.com then I will Show in Some Error Like : Our Support is Expire and please Renew Support then after submit the ticket. Any Other Option for this Query.
Hello,
Please, reach us here support@select-themes.com and include your purchase code with site URL and wp-admin access.
Select
I have this problem https://prnt.sc/gv2zq6! I wasn’t before? How can I fix it? I’m already have tryed create new menu, but it still duplicate last item and put under menu.
Hi,
Here you could find fix for issue that appeared after latest Google Chrome update https://select.ticksy.com/article/11738
Best,
Select
1) Regarding the Product Landing Page 2 example demo, is it possible to easily change the copy text of ‘Add to Basket’ to something else? If yes, how is this best accomplished (w/ a plugin?)? 2) Is it possible to remove/hide the shopping cart and just allow a buyer to go straight to the WooCommerce checkout page?
Hi,
Thank you for taking interest in Startit.
1) Yes, this is translatable label, and you could easily edit it using some software for translation like poEdit or using Loco translate plugin.
2) You could try with some plugin for this purpose such as https://wordpress.org/plugins/woocommerce-direct-checkout/
Best,
Select
Is your latest version of Startit (2.3) compatible with WP 4.8? If not, will you be upgrading the theme soon?
Hi,
Yes, our theme is compatible with latest WP version.
Select
I added the code from article https://select.ticksy.com/article/11738 but when switching from menus and languages, the broken menu keeps returning. https://imgur.com/a/DJnb1
Hi,
Please, send us here your site URL so we could take a closer look. Thanks
Select
Hello,
It looks like this code is not added actually https://www.screencast.com/t/X0e04Emw Please, try to recheck if solution from article is added in your Custom Css field. And also if you have any caching plugin, clear all the cache first and check this again.
Best,
Select
I had added the code as instructed: https://imgur.com/a/k927d
Can you check again, there was actually an update for the plugin “LiteSpeed Cache”. I believe it’s working better now.
Hi,
Yes, like we mentioned in previous response. Clear all the cache and check this again.
Thanks,
Select
Hey there, our contact link shows up twice in weird positioning. I think one of the contact links is for the sticky bar during scroll, and one is for the main menu on load. http://bd2i.io – please advise.
Hey,
This issue appeared after latest Google chrome update and in order to fix it, just follow instructions from here https://select.ticksy.com/article/11738Best regards,
Select
how can i remove the sidebar from my website?
Hi,
Just go to Select Options > Page > Sidebar Layout and choose No sidebar like here https://www.screencast.com/t/t23S7hD5
Best,
Select
How come there is only 2 Options when importing a demo? (StartIt and StartIt One Page Demo) I bought this so that I could customize a specific demo I saw on your preview.
Any insight is appreciated.
Hi,
Thank you for choosing Startit With Startit option you’ll get all pages from our demo included. And with Starit 1 just one demo page.
For further assistance, our support team is on your service at https://select.ticksy.com
Best,
Select
The main navigation for this template lost it’s formatting after the latest WP update. You can see an example of the issue at our site www.technologyville.com. Please let me know if this is something that we can get assistance with or if I need to purchase support. Thank you.
Hi,
This issue is related to Google Chrome and appeared after latest update. Fix for it is pretty easy, just follow instructions from our article https://select.ticksy.com/article/11738
Best,
Select
Thank you very much, it’s fixed.
You are welcome!
Hello,
This is just coming soon page you’ve sent to us on screenshot Here you could check our Official manual http://startit.select-themes.com/documentation/ and for any further assistance, our support team is on your service at https://select.ticksy.com/ Just submit a ticket and include your wp-admin access and our trained support agent will gladly help you to setup your site within our theme.Best,
Select
Hi my friend you update the visual composer to: 5.2.1.
And second i have this problem in my site on Google Chrome y see The item COTIZAR two times on the menu: http://prntscr.com/gqj561 my website is: http://bit.ly/2xAYCKt
Hello,
In next theme update, we will include latest VC version. At the moment, it is 5.3 In the meanwhile, our support team could provide you latest version, just submit a ticket on our support forum at https://select.ticksy.com
As we could see you’ve already fixed this issue in Google Chrome.
Best, Select
Hi, I’v been having an issue with the Main Navigation menu on all the sites I’v have installed the StartIT theme. Please help. Site Links are : http://momschoice.in/ and http://greenlogix.net/ Thanks
Thanks so much…..it works perfect.
You are welcome!
I just bought the yesterday. I only have 2 options for demo import and none of those can be installed. It says I need to be patience but since last night it is only on 20%. There is something wrong or am I doing something wrong? I want to start building my website from the demo website 1 but also being able to use the whiteboard in other page of the website.
Hi,,
Thank you for choosing Startit. Please, check this article where is explained common issue with demo import https://select.ticksy.com/article/9778 For any further assistance, our support team is on your service at https://select.ticksy.com/ Just submit a ticket and include your site URL with wp-admin access. Thanks
Select
Hi, What about RTL support ??
Hi there,
Thank you for taking interest in Startit. Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Select
Hi, think there is an issue with the 61.0.-Version of Google Chrome. The menue seems to be broken. When did you release an update ? Thx
Hi,
Yes, there is an issue apepard after latest Google Chrome update. In order to solve it, just add this part of code:
.qodef-vertical-align-containers .qodef-position-center:before,
.qodef-vertical-align-containers .qodef-position-left:before,
.qodef-vertical-align-containers .qodef-position-right:before {
margin-right: 0;
}
in Select Options > General > Custom Code > Custom Css.
Select
Cool ! Looks good ! Nice service & support ! Cheers, Andreas
You are welcome! Glad to hear you are satisfied!
Hi
How do I add a sidebar to the product categories page and the product list page?
Thanks
Hi,
You should edit your main shop page and set desired sidebar layout https://www.screencast.com/t/1tRi5aXb9ilF Then, this will be applied on your product category pages, too.If you need further assistance, our support team is on your service at https://select.ticksy.com/
Best, Select
Hi, my client inform me that the mobile menù doesn’t work. Why?
Hi,
We need to inspect your website so we could provide you answer to this. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate. Thanks
Select