138 comments found.
Hi, I’m trying to change background in the (actual) maintenance mode but I can’t, please, could you helpe me?
Thanks,
It’s solved!
Thx for the feedback. Glad you found out!
Hello,
How can I change “Band” to “Artists” on the displayed discography widget. It displays artists in the edit page but then it defaults those categories to /band, I’d like it to default to /artists. Any idea on how I can go about that?
Thank you
Hey there,
Please post a ticket on the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind Regards
Hi there,
how can I change the background image of the “HOME” page, as well as the menu in a single “RELEASE” section? Tried it with the “Customizer” but it didn’t wok.
I use one of your demo templates. Maybe it’s easier then to describe 
Thanks and greetz
Hey there,
Please post a ticket on the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind Regards
Hi, what would it cost to adjust the sale buttons at the releases? Instead of a google play button I’d like to have a spotify button (google play is not so famous in germany) and the shop pages should open in a new tab, not in the same as the main website so that the visitors would stay at it and not leave the website. Thanks for your offer and best regards. Dorette
Hey there,
What you can do is don’t fill the release “buy” links in the admin so the default buttons are not displayed, and use the page builder to display a button with a Spotify icon https://www.dropbox.com/s/m0o1u03obqzx7tj/2017-10-19_14h06_47.png?dl=0I hope it will help
Thanks for your help and idea! This is a good workaround!
Hey, your hero image (the full screen in header) is not responsive !! On mobile and ipad we have just a part of the picture…how to fix that ? It’s just inbelievable you didn’t set that to feat the devices…
Hi,
As window proportions, height and width vary a lot between devices, by default, the background sizes are set to “cover” in the row settings in every demo. You can change it to “contain” and/or upload your image with your desired size and cropping.
Regards.
Hello,
When we “use custom embed video” module, does that count a new youtube vue each time it’s playing in the background, without the sound & before the visitor click on play ?
Thanks !
Hey there,
That’s a good question. At first, I would say yes, and after a search, it seems that indeed, as long as the video is loaded, it counts as a view: https://www.quora.com/Do-YouTube-Music-background-plays-without-the-video-count-as-regular-views-on-YouTubeI hope it will help.
Thanks…good news !
Dear support, I have received an update notification from the Envato Market plugin. I inserted the API and the item ID. When I click on the “Update to version 1.2.” button nothing happens. The site is loading but remains the same. I cannot update your theme.
Hey there,
Envato Market plugin is a 3rd party plugin developed by the Envato team and we have no control over its development.
Users have reported issues we this plugin recently. In waiting for this to be resolved, you can update the theme manually.
Please check this post (bottom of the page) for more help https://wolfthemes.ticksy.com/article/11658/Cheers
I’d like to know if the Instagram gallery automatically updates with new pictures
Hey there,
Yes, the Instagram feed is updated automatically.
Cheers.
Ok thanks. And what about Spotify integration? -Is possible to play a spotify playlist in background instead of the built-in player? -The same in the pages, is it possible to embed a spotify playlist instead of the embedded player? -Have you got a gallery with all the icons/buttons of your theme?
Hi,
You can integrate a Spotify playlist anywhere and use it to replace the other player.
There are more than 1000 icons available via our Visual Composer extension, so it would take too much time to create a gigantic page with all icons.
There are 11 icon packs including Font Awesome, Linea Icons, Socicon, and more.
I hope it will help
Since your Customer Support portal is garbage and I can’t even figure out how to setup an account there since it doesn’t seem to be working, I have a question.
I purchased this theme, and I can’t figure out how to change the colors (base color and hover effect and colors) for any of the buttons on the website (buying tickets or submitting forms).
Can you provide me with the CSS I need to customize? Or is there an area where there is a setting for all button effects and colors?
Hello,
All appearance settings can be found in the customizer ( “Appearance” > “Customizer” from your admin panel, or directly by clicking on “Customize” in the frontend admin bar) https://wolfthemes.ticksy.com/article/11652/ Please subscribe to the new support forum. https://wolfthemes.ticksy.com/Regards
Already tried that….and it’s not working for the Release and Event details pages. Submitted two tickets (which were addressed poorly) and I’m STILL waiting on a response 3 days later….
Thanks.
Hey there,
Please post a ticket on the support forum. We will reply as soon as possible.
Please provide your login info in private reply if needed. https://wolfthemes.ticksy.com/Kind Regards
hello, how can i integrate with WPML? i try to use with this theme, but the translate page said: “Ouch. It seems we can’t find what you’re looking for.” thx
Hey there,
With WPML, you can create a version of each page in your second language. You can click on “duplicate” at the right of your text editor.
You will find the WPML doc here https://wpml.org/documentation/beginners-guide-to-site-translation/I hope it will help!
yes, i know how to work with wpml, but when i do that with this theme, in the translate page only show this phrase: “Ouch. It seems we can’t find what you’re looking for.” Is this plugin compatible with wpml?
Please post a ticket on the support forum. We will reply as soon as possible.
Please provide your login info in private reply if needed. https://wolfthemes.ticksy.com/Kind Regards
Can this theme be made from a One-Page setup into a multi-page (standard website) setup?
Hey there,
Yes, it can be used for a “standard” website.
I hope it will help!
Yes, but all the demos are one-page (hav just jumps you further down the page). Can that be changed so each link opens a new page?
The default primary menu is used.
I hope it will help
I want to link my imprint as a html widget in my footer area. The link is not correct. I get a link like: http://nameofmywebsite.com/release/song-name-album/www.nameofmywebsite.com/impressum The same is with a banner I want to link to. However the html code in the widget is correct.
I cannot find the error. Am I missing something? I need your help.
Hi,
Did you add the “http://” at the beginning of your URL? I think that might be the issue.
I hope it will help!
Hey man, I don’t want to bother, Im really trying to post my doubts on the support forum but first I wasn’t getting the password email, so now I tried with a third email, and receive it, but when I try to log in it shows me this message “Login failed: You have entered an incorrect Username or password, please try again.” I have tried 4 times with different passwords the site sent me but nothing, still the same
Thanks
Hey there,
As we have many issues with forum subscription and such we will move our forum system very soon to ticksy: https://wolfthemes.ticksy.com/You can either post your ticket on the brand new forum or send me an email to help@wolfthemes.com so we can work this out.
Please note that tickets are not processed on weekends though.
Kind regards
Does the music player work on mobile devices? I purchased another theme that works well but when viewed from an iPhone or Android, the music buttons and functionality was disabled, so it was useless for me. If this theme DOES play music from mobile devices I will buy as soon as I read that the answer is yes.
Hey there,
Yes, the player works on mobile devices.
I hope it will help.
I purchased it, I tried installing it but I get an error of WordPress Failure Notice. The message says “Are you sure you want to do this?” with a “please try again.” link.
I hope it will help
I installed via FTP using FileZilla and found out that the error was the following: WP Memory Limit: change from 40M to 96M and change PHP Max Input Vars from 1000 to 3000. In case anyone else has this problem, here is the solution for both.
Changing WP Memory Limit: Open your root directory in FileZilla. This is typically called public_html.
Open your site’s wp-includes file, and find your default-constants.php file. Open it with a text editor on your system. You should see a few lines of code that relate your site’s memory limit toward the top of this file. From there you will have to change the second value for WP_MAX_MEMORY_LIMIT
Changing PHP Max Input Vars: You can raise your php memory from cPanel >> select PHP version option. In order to make changes through your select php version, please go to cPanel >> select php version Click on it PHP Version, you will see: php version: 5.2 5.3 5.4 5.5 native(5.3) You need to select any of them and then click on “set as current”, this will set your current php version as per your requirement. Once you select it, you will see php extensions available under that particular php version. You need to check the box in front of extension and then click on save this will select that extension. On the right hand side you will see: “Switch To PHP Settings” once you click on it you will see options like: memory_limit upload_max_filesize register_globals In order to change these values you need to click in front of them, let say you want to change : memory_limit >> click on 128M You will see 64M and 128M click on any of them and then click on “apply” and click “save” at the bottom left.
Glad you sorted this out and thanks for the fedback!
Great theme, I love it! I just wonder how to get the social buttons appear like in the demo – with all the names fully written instead the logos.
Hey there,
Which social buttons are you referring to?
Cheers
It’s solved! Thank you!
I’m trying to install the theme and it’s saying that it’s missing the stylesheet. It’s steady saying Failed. “The package could not be installed. The theme is missing the style.css stylesheet.
Just a little question, for every section i can make it a carousel? for example the releases section, can it become a carousel since i have more than 4 releases? thanks
Also can I change the loading animation for a custom one?
Have this problem with plug in “Sorry, but Wolf Visual Composer will not work with this theme”
Hey there,
1. Yes, you can use the carousel layout in the release module settings.
2. This is not an option built into the theme at the moment but thanks for the suggestion. This is something we may add in a future release.
3. Did you change the theme slug or filename? If you need to customize the theme name and other theme info it is recommended to use a child theme: https://docs.wolfthemes.com/document/child-theme/ For more help, please post a ticket on the support forum. http://help.wolfthemes.com/ Please provide your login info in private reply if needed. http://help.wolfthemes.com/faq/how-to-post-a-private-reply/Kind Regards
ok thank you, on the other hand where do I find the emial suscribe widget?
and how do I deleate the header text and put the logo in the right position like the rock concept?
Hey
Please post a ticket on the support forum. We will reply as soon as possible.
Please provide your login info in private reply if needed. http://help.wolfthemes.com/ How to post a private comment http://help.wolfthemes.com/faq/how-to-post-a-private-reply/Kind Regards
Would like to do that, but I already try twice to sign in with two different emails and I don’t receive the password email
Here are my questions
-How Can I put the big logo to the right like the rock concept demo
-How can I add Facebook videos to the videos section
-How Can I add the partners banner its displayed at the bottom of the demo
-How can I make the headings of the home page appear big as the demo in the mobile devices, right now they appear big in the computer, but on a mobile they get adjusted small, here’s my site www.sunsetsoulparty.com
-The tour list of the upcoming events does not display on mobile devices, it appears just un the computer
-For some rare reason also one of my dropdown menus does not work in the mobile devices, specifically the “boletos” it has 2 dropdown menus but they don’t appear when you click it
Thank you
Hey there,
As we have many issues with forum subscription and such we will move our forum system very soon to ticksy: https://wolfthemes.ticksy.com/
1. Use a 2 column layout for your header section and insert an image in the right column.
2. I’m afraid it’s not possible.
3. Please install Wolf Music Network plugin https://wolfthemes.com/plugin/wolf-music-network/4. I will check this ASAP
5. Did you set your parent menu item as “drop-down” menu item in the menu item options?
Kind regards
Profound theme, elegant, great work
Thank you!
Purchased the theme but having a couple of issues, went to sign-up on the help.wolfthemes.com support pages but the sign in with Facebook button does nothing and even though I have registered and been sent a password It wont let me login??
Hey there,
Please send me an email to help@wolfthemes.com so we can work this out.
Talk to you soon.
Email sent. Whilst I was waiting I tried to import the demo content which failed but as I’m upgrading an existing site it’s probably better that my menus and all settings are not replaced. Being a music venue rather than a pub the Studio and Rock layouts in the demo are what I would like to base our homepage on, is here a way to get just those pages and slider templates rather than the whole demo pack?
Hi,
You can only import the whole content. But if you send me an email I can send you the content to paste to your page to get the studio and/or Rock layout help@wolfthemes.comCheers
Thanks, Like I said, already sent you an email but will send again. Cheers, Steve
