Discussion on Hook - Superior WordPress Theme

Discussion on Hook - Superior WordPress Theme

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317 comments found.

Hi Pirenko. When I try to edit Slides in my new Hook Theme, unlike all the other pages, I can only edit in Visual and Text. There is no option to edit in WP Bakery Page Builder. Why is that – it makes it much harder to change the existing theme slide features? Heather

Hi,
Thank you for reaching us!
You can activate that options under Visual Composer>Roler Manager>Post Types.
Cheers!

Hi, I have a problem with the gallery and the menu. I placed section and in the section I placed Latest Portfolio. I created two portfolios with pics and when I click on both of them 404 error page appear. And for the Menu, I create one menu with anchors but it refuse to appear on the screen. Help please I’m in hurry and I need to fix it as fast as possible.

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

Hi

I recently updated the theme on my site and everything’s fine apart from when you click on examples of my work – these pages don’t open. Please could you help as this is a very important part of my site and much visited.

Thank you

Faith

Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi There. When I installed the extra plugins on my Hook theme I got the error message on all three:

Warning: sprintf() [function.sprintf]: Too few arguments in /home/content/47/8363047/html/wp-admin/includes/class-bulk-upgrader-skin.php on line 154

Should I worry about that?

Hi,
Thank you for purchasing!
Nothing to worry, because that warning is related with a recent update of WordPress and the bulk install feature. That warning should be cleared on a future update.
Cheers!

I just installed “Hook” on my Wordpress and tried to update the plugins “Hook Framework” and “WPBakery Page Builder” but it won’t allow me to update them.

The error says “Plugin not activated. A higher version of Hook Framework is needed for this theme. Please update the plugin.”

It shows that I have the highest version of the plugin available. Minimum version needed 2.4. Available is 2.4. Why won’t it update?

Hi,
Thank you for purchasing!
I just received your private message and I was able to install the plugins.
Cheers!

Hi Pirenko,

I see that your Hook theme is compatible with WPML (you also mentioned Polylang worked as well?). Before trying any of these plugins out, I just want to be sure: do either plugin work with the portfolio functionality of the theme? As most of the text i need translated is located in a portfolio page.

Thank you,

Jerome

Hi Jerome,
Yes, you will be fine with both plugins.
Cheers!

Is the mega menu feature available for the Hook Theme?

Hi,
Thank you for purchasing!
No, but you can install a plugin for that (ex: Uber Menu).
Cheers!

Hello:

I have working the web with Hook Theme http://www.pinguinotorreblanca.com

The client like all thumbails than video, but dont work all in safari or chrome, in firefox work better, but dont know why….

Thank you!

Hi,
Thank you for purchasing!
I opened that website on Chrome and some thumbnails have videos so it seems to be fine. If there’s a specific thumbnail that is not working please let me know which one it is.
Please notice also that on the latest theme version you have the option to stream from YouTube on those thumbnails.
Cheers!

i try vimeo and youtube, but booth show logo or controls to start, and youtube dont made loop with the current code :(

YouTube video should loop, but the theme is not interfering with that feature (if something is wrong it must be coming from YouTube API). Anyway, you can set up the thumbs like on the demo (with self hosted videos).
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi,

I love the theme, I am having an issue, on the portfolio the meta (TAGS) shows under the item title/header, I do not want the meta to display there. How I do to take it out?

Thank you for your help!

Note: I am ok with displaying Project link and text, but not tags

Hi,
Thank you for purchasing!
If you are referring to the portfolio “Skills” you can turn OFF their display on the page options or on the “Latest Portfolio” page element.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

I see that you have a demo for RTL. Can this theme work with PolyLang plugin for switching between Englist and Arabic?

You can see that on the lower part of this page https://www.pirenko-themes.com/hook/fulldemo/our-shop/
Please notice that any page can be the homepage and you can mix and compose your own pages (the demos are just a starting point).
Thanks!

Yes, that is what I wanted to see. Every theme as its own way of displaying “From the Blog” and I wanted to see the layout. Thank you.

You are welcome :)

Hi, I’v bought your hook theme and I have two problems

1) I want my menu to look like this http://www.pirenko-themes.com/hook/creative/ but I don’t know how to set colors in menu tab in theme options to produce the menu in the mentioned link above.

2) Is it possible to mix a text slider like this one http://www.pirenko-themes.com/hook/creative/ with image slider like this one http://www.pirenko-themes.com/hook/business/ ???? I want it in a way that after changing each image I see a text slider and after finishing, next picture would show up with the new text. Best, Ramin

Hi,
Thank you for purchasing!
Here are my comments:
1) You can import the skin of that demo that will adjust the theme options accordingly. You can see how to do that on the “First Steps” video tutorial on the theme documentation;
2) Yes, that is possible. You can use the “featured slider” option located on the options panel under the page content;
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hello, It’s a super theme! Is there a way to make the “Read More” button invisible or delete it? I’m talking about the “portfolio” carousel in the demo “STYLISH SHOWCASE”.

Best regards David

Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you with some custom CSS that you can add to the theme options.
Cheers!

Hi,

I purchased your Hook theme and have a web designer helping me with it at aileenharkwood.net. First of all, gorgeous theme. I love it. Would be even more awesome if there was a skin for authors/writers.

However, we’ve run into a couple of problems.

1. In some browsers, notably Safari (all desktop versions), and some versions of Firefox, the header graphic gets cut off on both sides. It doesn’t matter how we zoom in or out or drag the window open or closed, the graphic (1600 px wide) is always cut off on right and left in these browsers. It’s fine in Chrome. Neither I nor my designer has IE, so we can’t report about that.

2. We can’t figure out how to adjust the leading between lines of body text. It looks like it’s always 1.5em with no choice for the equivalent of single spacing. This is fine when you have a single column of text, but when you have multiple columns of text next to each other it gets more difficult to read. I tried pulling up the CSS sheet in the WP dashboard and other than a few lines of text about the theme, there’s nothing there. I can’t find the actual CSS code to adjust.

Would you possibly have a fix for these issues? We would really appreciate your assistance.

Thank you! Aileen

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

please send my download link to this account 5728bbbd-6519-448c-bb95-2831f894c145

Hi,
Thank you for reaching us!
Not sure about what you are asking about :(

Hello,

I just purchased your Hook theme and I installed it. The theme does not look like the demo so I am going through the instructional video you included to get this set up.

The instructional video states that I should be prompted to install some required plugins. However, I was not prompted to install the plugins and I cannot seem to find the plugins anywhere. Where/how do I install the required plugins?

My purchase code is: 5728bbbd-6519-448c-bb95-2831f894c145

Thanks

Hi, thanks for purchasing! After installing the theme please go to Appearance>Install Plugins. Let me know if you still need help. Cheers!

Hi,

I don’t know how to make the one-page menu (once everything else is done). Could you help me please?

Thanks in advance

Cheers,

Julián

Hi,
Thank you for purchasing!
If you need help managing menus please check https://www.pirenko.com/2014/07/24/mastering-wordpress-menus/
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi Pirenko, I know my Support has expired but the Portfolio VC has stopped working. I started adding Portfolio pages but when I preview and attempt to click on them the page just doesn’t load. Ive tried everything including rebuilding the Portfolio page as well as deleting all of the Portfolio entries (and yes I have deleted the browser cache and tried different browsers) but nothing makes it work. I appreciate you want me to pay for support but I think this is a theme issue. If im wrong and im doing something wrong then im happy to struggle on. My website is andypeck.co.uk

thanks and will do

Hey Pirenko, I contacted my host and they said the php error log wasnt enabled so it wasnt showing anything. They said they’ve enabled it and if any errors show up they should be able to see whats up. Does this get us anywhere? I have to say I dont get an error just a continually spinning icon with nothing loading (It doesnt even timeout). What next?

You need to send me a private message with that error log. Thanks!

Hello

We’re using your Theme Hook (Stylish Showcase) in combination with woocommerce. This worked fine. But there is one little issue. When customers choose a product and add it to the cart (in our case an appointment) there is no possibility to delete the items from the cart. In standart themes there is a little ‘x’ showing for deleting Items. I asked the owner from the appointment plugin and their answer is about the theme which overrides some settings. Where can I find this and is it possible to add?

Thank you!

Hi, thank you for purchasing! Please send me a private message and I will assist you. Thanks!

Dear reader,

I’m using the Hook Theme since the beginning of this year, version 1.3. Since the latest update of WordPress the Visual Composer doesn’t work right anymore. I’m not able to select any header style option anymore in the text block. Text in the text block is now scrambled. Can you advice? I’m using WPBakery Visual Composer version 5.0

Kind regards, Roderick

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. The current theme version is 2.2…
If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

Hi Pirenko,

We just updated the theme. Visual Composer is (still) on version 5.0. Is that correct? Because it is still not working.

If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation. That plugin version is currently 5.2.
Cheers!

Hello I have a question, how can I see the admin bar in in the front end when logged in as admin?

I just did, it’s active, I even deactivated all the plugins and I still can’t see it

I just did a test with a new user and it works, strange. lol

It does not seem to be related with the theme. Please try activating another theme for a quick check.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

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