Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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How do I make it so whomever makes a post their name does not appear. I went under post types and blog and then author info in posts Show author info in blog posts and clicked Disable & save but it still continues to show up. I do not want this information posted.

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

can i put a video of a header ?

Hello,
You can embed the vide into Slider Revolution and use it in the header.

Hello, 1/ is there a plugin or a possibility to get “built in” the7 theme functionality that allow to tri and order portfolio and grid elements by data, alphabetical order ascending and descending with the small images …? 2/ Is it possible to rebuilt this tri capability with custom post types ? 3/ Is there any possibility to rebuilt or get this layout within a different wordpress theme ?

Thank u for your help

Best Regards

Hi,
That will not be possible. Sorry.

Hi, Facing serious problem in customizing The7 theme. #1. Main menu is bot being show in usual laptop screen (tasted in 13.3” and 15.6” display) but shown in 21” desktop. Only way to show in laptop is to decrease the browser display size to 90%. #2. Customizing the front slider is a total mess as it don’t fit with the screen resolution.

Please provide me solution for these.

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

i cant get on your support i did not buy it yet thats why i ask you stuff here guys and I do not have no such Purchase Code yet I did not buy it before I buy anything I need get too you guys cuz in the past I made mistakes on themeforest that’s why

Hi,
Sorry, fired a pre-made reply to a wrong comment :(

Answered your previous comment.

Hi, Is there a way to enable smooth scroll for anchor links to the ICON ELEMENT, not to the button?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

did yall updated the Share This Article in the 7 you can change colors or if not can you ?

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

how can i guys i do not have a Purchase Code i just asking you gus about couple of things that’s all before for buying this theme.

Hi,
Sorry, fired a pre-made reply to a wrong comment :(

did yall updated the Share This Article in the 7 you can change colors or if not can you ?

This can be done with a bit of custom CSS – our guys from support can assist with it.

About the video. You can embed it into Slider Revolution and use it on almost any page you like.

Hi, how can I hide pages breadcrumbs on mobilephones and tablets (only on desktop)?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

Hi, I really have been loving your theme and keep referring to other people but technically I am starting to find very bad downfalls.

Your latest update does a test for write privileges at wp-content instead of wp-content/uploads as it should, and this is breaking the capacity to update my site!

Also, each time I migrate or clone a site I have manually update the theme options. Can you help correct those issues?

Hello,
Theme is using only standard WordPress methods and functions to interact with file system. Theme Options are stored in “wp-content/uploads”. If theme writes directly into “wp-content” – there’s something seriously wrong. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

When using visual composer and click to edit the text all it does is spin. Is there a way to edit the text here that I have missed?

Hi,
Sound like a JavaScript error. It may be caused by a damaged file or some plugin incompatibility.

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Slider Revolution Dummy/Demo Content – Can’t find it. You have a broken link on your support site (http://guide.dream-theme.com/Slider%20Revolution%20Documentation/#!/import_export). Like scoelen suggested, there are others having the issue regarding the Revolution Slider Error. Any help would be appreciated. ABSOLUTELY love your template and am looking forward to making a killer web site out of it.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

Hello. Not getting much satisfaction from your support team. Since the importing of the sliders does not work and the sliders are not included in the download package (Missing Demo Folder), I am hopeful you can send me the slider for the Book Store. Thank you.

Sorry, we do not distribute plugins or content separately from theme.

Hi, the theme is compatible with PHP 7.2?

Hello,
It works just fine with 7.1 for sure. Have to consult our programmer tomorrow morning about 7.2.

I want to add to my page a format of testimonials that I see in the demo of the subject and I do not find documentation to do it. the link of what I want to do is this http://the7.io/main/home/creative-home/2-creative/ in the part of testimonies, I want my testimonies to be seen in the same way, with that structure. How do I do it?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

I am thinking about purchasing your 7 theme but can’t seem to find any documentation on shortcode like your competitors have.

BeTheme has it right on their site, http://themes.muffingroup.com/be/theme/shortcodes/typography/#dropcap. Avada has a whole site based on it, https://theme-fusion.com/fb-doc/elements/fusion-builder-elements-list/#fbel-columns.

Our purchase is pending this one need.

Hello,
The7 integrates (and comes bundled) with Visual Composer page builder. Therefore we do not consider posting text shortcodes useful. Sorry.

...in version 3.9.2 there are a lot of project layouts für Portfolio-Post Type. I just installed the last version and i miss the option “Add/ Edit Project Media” on the Single Portfolio Side? The Demo-Sites portfolio only have one big Media on the site. Is there no longer the option in the new version?

Hi,
1. Make sure that you have “The7 Elements” plugin installed and active. If not, you can install it via The7 > Plugins interface.

2. Navigate the The7 > My The7, “Settings” block and enable “Portfolio” and “Portfolio Media” checkboxes.

On the edit post page it is impossible to hide elements like “Sidebar Options”, “Footer Options”, “Page Header Options”. If you deselect them in “Screen Options” they reappear on page refresh. Is this correct?

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Primary menu problem, in my menu there is contact URL set to #!/contact but when i go to another page i got mydomainname.com/slugname/#!/contact and link doesnt work because it point to slug name of the page and not mydomainname.com/#!/contact

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

When i’m adding widget contact form, why the message not send? http://prntscr.com/gqlj3c. any setting required?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

hello for blog post fancy title, how can we make, day – month – year (now comes month – day year) – at wp settings doesnt effect

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!

The links don’t go away when you remove the branding. They are still there. I have submitted a ticket already. Is there a way they can be removed? I’m kind of in a rush to get this site live.

Hello,
Most probably you need to clear the page cache in your caching plugin.

Please don’t double post and keep the conversation in our help-desk. Thanks for understanding!

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