39367 comments found.
Hi, does Avada support Simplified Chinese out of the box? I understand that it supports Traditional Chinese – read from theme description. And I understand it could be translated to other languages. But does it support Simplified Chinese out of the box – without further translation work?
Hello @Flamingtop
The translation will be required in this case as some of our elements are hard coded in theme and shortcode files, we have a very easy to understand and follow translation process and guide that you can read here and follow it step by step to get things done => http://bit.ly/1IL657F
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Does this work with Elementor: http://elementor.com/ ?
Hello @nilsjorn
We have not tested any page builder with our theme as we have our own Fusion Page Builder that you can read all about here please => http://bit.ly/2gwIdfX
Have you tried our Fusion Builder yet? if you have any issues with it or queries you can write to our support and we will definitely guide you thru it, more new capabilities and a brand new builder is already in works and that will make the experience even better for you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Dear Sirs, good morning. I’m from Brazil. My company works with resale of specialized clothing, jewels and others and I intend to acquire a template and develop it according to my needs. Studying the options maybe the Shop-Classic template. Please inform if on Avada’s Shop-Classic platform I can implement the following functions: 1. Since the products are loaded and cataloged within the template and obviously some kind of visitors could buy online my products but, is it possible to create a custom wedding gift list for each client inside this platform? Each client would have permission to set up their own list within the site after an approved pre-registration upon release of an access permission password by the site administrator. Is it possible? 2. What is the capacity of possible lists to be created and saved within the site? 3. Once the list is created and validated by the site administrator, the bride’s guests (my real client) will access her private list and start to shopping. Is it possible once a particular product is destined for the shopping cart that custom list, that product receives a status of not available, that is, that has already been purchased to avoid other invited bride buy the same product? Thanks in advance. If the suggested template isn´t able to perform what I need, please informe the best Uncode Solution and costs for me. This project is very important and urgent. Thanks in advance. Best regards, Arismar Brunatto Filho
Hello @Arismar1902
We are glad to hear that you are considering our theme and we will gladly respond to your queries below.
1. This will require either a customization or some sort of WooCommerce extension, by default its not an option in WooCommerce to do so, i believe you will need to use a custom product designer for this.
2. There is no capacity cap on our end, it is something that you need to consult with your hosting provider as every thing related to content is saved inside your database and our theme has no issues with it.
3. If its available as a part of WooCommerce it should definitely tell you when the product is run out.
Basically all your 3 queries are related to WooCommerce and not related to our theme, we use WooCommerce for all our ecommerce needs and what i will suggest you to do is post all 3 queries on the WooCommerce platform and they will be able to provide you with a much better response and what plugins to use to achieve this, once you have the required extensions / plugins figured out you can simply install them on our theme and use them.
Or you can also talk to our customization partners if you are looking to get this custom coded and you can contact them here if required and get a free quote => http://bit.ly/1YBlnoP
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Hello Ammar, Thank you very much for your fast reply!!! Now all issues are realy clear for me!!! Best regards and have a nice weekend!!! Arismar
You are most welcome 
We hope you will make up your decision and be a part of our growing community!
Thanks
-Ammar
Hello, I wanted to add the default icons on a page, but realized that the “Icon” feature is not available in my “Content Boxes” and the only option available is to add a custom icon. However, the default icon and custom icon are available on my “Flip Boxes” page for use. Is there an option to turn it on and make it available for use in “Content Boxes”?
Hi there
I trust I am not misunderstanding your issue as you describe it, but in Avada 5.2.2 you can choose from these Font Awesome icons for the Flipbox and Content Box Elements -> https://d.pr/i/CeVT5H – do you no see that? Can you tell us what version if Avada you are running?
Thank you, MB
I’m running Avada 5.0.5. I see, I have to remove the uploaded custom icon first for the Font Awesome icon to show. Problem resolved, thanks.
Hey @Jfeuzeu
Awesome to hear that 
Thanks
-Ammar
Hello, is this price (60$) for one site only, or it can be installen unlimited?
Hi there
According to Envato’s licensing terms and conditions you need a license per domain install of the theme -> https://themeforest.net/licenses/terms/regular
We will be delighted for you to join the fastest growing theme community out there 
Thank you, MB
Hey
I am currently looking for a theme which i can use for a review system. I cannot see any way that i would be able to use your theme as a review system and news site. Any help would be great Thanks David
Hello @bobby20091
We do not have a review element right now, however we do have blog element so you can definitely create a NEWS site and we actually have pages on our demos that you can check for this such as Magazine Layout here => http://bit.ly/2ulkVCf
Thanks
-Ammar
I have some presales questions if you wouldn’t mind answering. I am a photographer so I am mostly concerned with how it handles images.
1. Is Avada retina ready and how does it serve scaled images? Does it use the Srcset attribute?
2. Does it support full screen galleries?
3. Does it support minification and lazy loading, or is that built in?
4. Lastly and maybe just a bonus, is it possible to incorporate a page loading overlay that displays an svg logo?
Thanks for your time and looking forward to a response
Hello @lifelightlens
We will be happy to provide you with the answers for those queries.
1. Yes, our theme is indeed Retina ready and we do use Srcset attributes, you can read all about it below.
Retina Ready => http://bit.ly/2qXjVpx
Srcset with Avada => http://bit.ly/2jiBoEc
2. We have backround images for full screens and containers however for the galleries you can see our available options here => http://bit.ly/2xhxPWX
3. We do have JS and CSS compilers but for the minification and lazy load you will have to use 3rd party plugins.
4. Not right now i am afraid, this will also require a 3rd party plugin or customization to theme files.
We will be happy for you to be a part of this Amazing Community!
-Ammar
Hi, which is the element that you are using to display the different demos in this demo page? https://avada.theme-fusion.com/
Hello @matteoa
That is actually a themeforest own element and not from our theme but a lot of our customers have requested this feature so we have the exact same element coming up in our next version that is an advanced version of Sliding Bar area where you can place anything you want and it can be slided in and out from all 4 corners of screen, this version is under beta testing and will be out soon, we suggest you to please wait for our next version and it will be a part of our theme.
Thanks for choosing Avada 
-Ammar
In the home, i need to show 3 or 4 header carousel sliders.
Thnks in advance. Best Regards, Juan.
Hello @juanscarnati
I am not sure what do you mean by header? do you mean header as in titles such as H1 to H6 or do you mean the main header that has all your menus and everything else? Only 1 main header can be assigned to the theme but you can change its position from Avada > Theme Options > Header tab.
If you need more assistance on this, please do open a support ticket and our team will gladly assist you with this issue.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Just installed on my home server running Ubuntu Server 16.04 and getting the error wp_remote_post() failed. No matter what I do I can’t seem to find a fix. Please help.
Hello @philjwood
We have released a patch already for this particular issue which can simply be installed by going to Avada > Fusion Patcher . Please apply all the patches from there and you should be good to go.
Thanks
-Ammar
Hi, I am using the “recent posts” element in my page to show the recent posts. I would like to show the recent posts on my page but have them not link to the actual posts. is there a way to show the recent posts but have them not link to the posts?
Hello @madesolutions
In that case you can use custom CSS and put pointer-events:none property on the posts, if you need further assistance with this please simply do open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi,
Blog isnt working well. http://prntscr.com/gsvsnk
I updated to the last version of the template but doesnt work.
What happends?
Hello @Machete10
Looks like a broken update to me, can you please try and update using the FTP method once again incase some files are missing that will ensure all files are replaced properly, you can read more about the FTP method here => http://bit.ly/1R1ik6V
However if the issue persist please do open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I already updated the last version of theme but its not working.
What I have to do? Your theme its broken.
Hello @Machete10
In that case please do open a support ticket and our team will check this out further for you in details.
Thanks
-Ammar
I have an existing site using the Customizr theme that I would like to transition to the Avada theme. Will installing the Avada theme with the demo sample pages replace my existing content? My concern is losing everything on my live site. My site is www.cookinitreal.com. Thank you for your help!
Hello @CookinitReal
They will not replace the content actually but add more content to your site depending on what exactly are you looking to import, with our partial import feature of demos we have an option to import only specific parts of any demo so you can uncheck the pages and post and import everything else in this case it will be less work for you to do and your older pages will still work without any issues 
Screenshot => http://prntscr.com/gt1cqx
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
I installed Avada on my server. Can I convert the finished page to a client server? Do something else to do with the license?
Hello @hatrick.
Yes, you can however once the complete site is migrated you have to delete the Avada from old server as only 1 live site can be used with 1 single license. If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Hi there , I have some ideas for you guys please listen to me 1- try to make theme’s technology more luxury Hmm sorry for this example but make it like The gem theme 2- for demos I recommended you guys to make demos more big and clear more and try to put new Ideas when you designing in the demo on the net cause when I see your demos comparative to others the demos don’t looks good 3- try to see whats new in the world and put it in your theme dear 4- I recommended you to follow The gem theme they really have a nice theme but cause I use Avada and I like Avada I’m advice you now and I’m not an advertisement for theme and if you want delete my comment but just take my advice for you , thanks dear <3
Hello @G-DRAGON1988
We welcome all kinds of feedback however i am not sure what do you mean by introducing Luxury in technology? i see the theme you mentioned and it doesn’t have its own builder in the first place, they are using Visual Composer while Avada has its own stand alone Fusion Builder that is our own plugin and it has amazing options and features, i will request you to please read more about our Page Builder here => http://bit.ly/2gwIdfX
For demos, our customers do love them and we are continuously adding more demos to our theme, we have a separate team of designers that is working specifically on demos however you can never compare one theme demos to another one because of how the features and elements may differ but what we can assure you is that Avada can create any layout that is available out there and all it takes sometimes is your level of creativity.
Can you please also elaborate what do you mean by whats new in the World here as our theme is #1 selling theme since past 5 years and we have never been beaten, we have a team of developers and designers working towards adding more awesomeness to Avada on regular basis and we have amazing features such as Fusion Builder, Fusion Page Options, Global Theme Options many others which you can check by clicking on “Features” Tab.
I do not see that you have a purchased badge so i am not sure if you have tried our theme yet, we suggest you to please try our theme once and your opinion will certainly change after it.
Other than that we have an Awesome and friendly technical support department that is ready to help you out on anything that you need assistance with.
We are looking forward to welcome you in this Amazing community
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
Thanks
-Ammar
Hi – just a simple thing, but I’ve chosen a green colour behind my header, but on responsive it changes to white. I couldn’t see in the theme options where to change this, am I looking in the wrong place? Great theme btw.
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Advice A customer asked me several personalizzazzioni and wanted to know if with your theme it possible to make them…
1) I wanted to know if was possible to modify and structure the product page with the active filters (image 1) and working with the list of categories always as pictured
2) It is possible to modify the images of the products, as the image that I have attached (image 2)
Sorry for my English, I hope you understand me
Many thanks 
http://imageshack.com/a/img922/7193/bfMRwv.jpg> http://imageshack.com/a/img924/7188/o24INF.gif
I have to open a ticket to get answers. Let me know 
Thanks
Hi there
Thank you for letting us know. Your ticket is in our queue and will be replied to by a team member as soon as possible
Thank you, we look forward to helping you!
Thank you, MB
Hello, What is the version of LayerSlider WP in the actual version of AVADA please ?
Hi there
Allow us to explain to you in detail how bundled plugins work, in regard to theme included plugins, it is not unique to Avada and applies to any theme that includes a plugin:
- The theme purchase includes the Layer and Revolution Slider plugins, at no extra cost
- As of right now, Avada 5.2.2 is the latest version of the theme. The latest version of the Layer Slider plugin is version 6.3.0 and Revolution Slider is version 5.4.5.1
- Because it is plugin territory, the respective plugin authors include a global update call for the plugins and it does not apply to theme included plugins -> http://d.pr/i/C4PWvO
- The next release of Avada will be version 5.3 which will in turn include the latest next version of the Layer and Revolution Slider plugins available at that time
- You can safely ignore/dismiss the plugin authors update notice and it will not affect your site in any way
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
thanks a lot
It is our pleasure 
Hello! I need your help. I will insert Facebook Pixel on the site. I researched the comments of the theme and found an answer explaining that it is easy through the theme options / advanced / code fields.
Two questions:
1. Should I insert between <script> tags in this way?
<script> pixel code </ script>
2. How do I insert the pixel only on specific pages?
Hello @consultsite
Yes, you need to use the script tag in this case, however its not an option to add the code on specific pages right now as the header or any global area where the code needs to go is loaded globally for all pages.
If you need further assistance with this please open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi! What plugin do you recommend to use with your theme if I want to make website in Mandarin Chinese language version? Thanks!
Hello @BoyleeS
We recommend using either WPML or Polylang plugin for this and those of them are 100% compatible with our theme and we have complete documentation on this which you can read below.
WPML => http://bit.ly/1Q1Kxdi
PolyLang => http://bit.ly/1Q6paTX
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar