19077 comments found.
Hi, in Pizza theme is possible put a slideshow instead a fixed image under the menù? Thanks
Hi,
yes, you can create a slider instead of fixed image.
Best regards,
Muffin Group team
Hi, great looking template! Does it have a mega menu with icons?
Hi,
yes, you can set icons for Mega Menu of course. Just check them on http://themes.muffingroup.com/be/theme/ (hover over Pages menu item).
Best regards,
Muffin Group team
Hi, does not the purchase of the support include the new themes?
Hi,
all pre-built layouts are included into package of course so if you don’t have all of them, you should update your BeTheme version.
Best regards,
Muffin Group team
Hi, does BeTheme support Simplified Chinese out of the box？
Hi,
for the BeTheme, we used Google Fonts so if you are not sure if the font you want to use, supports Chinese, we suggest to check https://fonts.google.com/
Best regards,
Muffin Group team
Trying to install the theme but getting this error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
I may not able to process access can provide plugins for manual download and i will try upload via ftp
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, Where do I find Revolution Slider license ?
Hi,
purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can find out more by visiting the links below:
http://themeforest.net/forums/thread/dont-work-my-purchase-code-stardust-w-revolution-slider/186285https://help.market.envato.com/hc/en-us/articles/213762463
Something like “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
Best regards,
Muffin Group team
Hi Guys,
Can you explain to me how I can have a featured image on a single post without padding left and right? I have tried every possible option you offer but no luck.
SINGLE POST & SINGLE PORTFOLIO Width 1200 Height 675
When I use an original size image 1200×675, it will display on the post 785×442
This is the result after regenerate, it makes 17 different sizes (wow) but not what I have set and need on a single post.
Regenerate: 1000×400, 1024×576, 1200×500, 133×75, 150×150, 18×18, 200×200, 25×25, 260×146, 300×169, 39×39, 500×500, 50×28, 768×432, 768×675, 80×80, 85×85 Successfully regenerated in 0,794 seconds
Thanks Mike
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on what you do actually. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
how to create a custom post type same “Posts”
I use plugin “Custom Post Type UI” and create custom post type but it not have “Post option” on my custom post type, How to appearance this section?
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Hint: we recommend to start from checking custom post type files included into theme. You can find them under /includes/ folder.
Best regards,
Muffin Group team
Hi, is it possible to hide menu on mobile?
Hi,
yes, it is possible with custom css. Please send us link to page where from you would like to remove menu on mobile so we can provide best possible solution.
Best regards,
Muffin Group team
I have a question— I am using child theme to white label the site basically disable muffin icon under admin pages but I am using this RSS feed plugin: WP RSS Aggregator causing it to display on the admin pages.
As you loyal customer and i have purchaseD multiple theme license – would you be able to help me?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look and check if there is anything we can do to help. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Did you received my email?
Yes, we received it already and we will reply on it soon.
newspaper8
Hi,
we are sorry but we do not understand what you mean. Would be great if you can expand your message.
Best regards,
Muffin Group team
theme did not install same like demo http://themes.muffingroup.com/be/portfolio/ need your help please. thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi,
please check your inbox, login details sent, Dear my site is on maintenance mode, kindly take care of that too. it must be on maintenance mode after theme installation.
please get back to me asap
Thanks
Ok, thanks.
I know how to install theme, when I installed required design “portfolio” the layout was not same as is in demo.
Please install and check yourself.
Thanks.
here you said to me above that, “please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look.:
and when i provide WordPress dashboard access, i received email from support,
“could you explain, what is your problem with demo installation? Not sure why you send us this access and where the problem is. Did you watched instructional video https://www.youtube.com/watch?v=Njz5XX2cGSI where everything was explained?”
is that your Tech Support.?
I know how to install theme, when I installed required design “portfolio” the layout was not same as is in demo.
Please install and check yourself, and get back to me right now or please refund my money.
Thanks
We recommend to read the message we left above once again, more carefully. We mark the most important part on http://prntscr.com/gtwv3f and as you see, we told you to explain in private message, what for the access you are sending is. There is nothing like “one man army” who is doing everything and help all people but there is few different users and they don’t know what for you are sending just the access with no explanation. So yes, this is how our tech support works to avoid any confuses. So, if my college asked what for the access you sent him previously is, please answer on this message and explain.
Hi ,
Is is possible to translate Muffin Builder with MPML ? . Could please send a link to a documentation about how to do it ?
thanks
Hello, I have another design problem.
In my footer the links text are showing ugly.
Please how I created bigger space for link text ? for better showing like in “nice look” in my example picture?
https://ibb.co/i1kPOwBut I still want 1/3 1/3 1/3 footer structure
Thank you so much !!
Website is http://smartsystems.sk/novyweb
Hi,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Ok thank you i send you a message with access.
Thanks.
Hello, I want to know about social share button which is in single post . The problem is – It’s share counting auto reset after 1 day . How can i keep all share counts so that i can get total share counting .
Thank in advance
Hi,
please remove all 3rd party plugins and check because this is the most likely cause, why share reset. We guarantee that this has nothing to with the theme itself.
Best regards,
Muffin Group team
Hello , guys
Please I want fullscreen image on right side in my about section like in image:
https://ibb.co/e4ceOwI was try make this design structructer by the image box and by the section bg
image but it image is not fullscreen like in my exmaple picture.
Is there any possible way how to make it please?
Thank you much !
Website is http://smartsystems.sk/novyweb
Hi,
what you need to do is set an Image item on the right and also FULL WIDTH NO MARGIN style for the section where this item is.
Best regards,
Muffin Group team
Layer Slider – can’t update 
What’s the secret?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
How to client logo limit increase in client slider..? There is now 3 display i want to 6
Hi,
we are sorry but we do not have any option to change the number of logos per row.
Best regards,
Muffin Group team
Hey guys… I can´t find the SPORTSCLUB demo in the backend… see here: https://www.dropbox.com/s/2u9dmb7zegf6lsz/Bildschirmfoto%202017-10-04%20um%2009.51.21.png?dl=0 Can I find it under another name? Can you help? Thanks. D
For information: We use Version: 16.2
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hey, thanks for reply… In fact, in this case I work for my client. They will get in touch with you. Thx. D
No problem.
I have an error : “Purchase code already used. Please deregister purchase code and remove theme folder on:” how to deregister a theme
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
