28306 comments found.
Hi,
I wanted to show color swatches instead of drop-down, for that I have installed this plugin: https://wordpress.org/plugins/variation-swatches-for-woocommerce/. It is showing swatches in product detail page but product quick view is still showing drop-down for color. kindly guide me how to also show color swatches in quick view. I have used this on Flatsome theme. Given below is my site link:
Hi there,
You will need to edit the theme files for this.
can you guide me which theme files ?
Hi there,
You will need to add the plugin’s hook that displays the swatches in flatsome\inc\extensions\flatsome-wc-quick-view\flatsome-quick-view.php
Hi Flatsome,
We made the Page over with UX Builder and we added a Parallax effect on Startpage. When a User Enters the Site via Chrome is Everything is OK! but Fireworks Mozilla, Internet Explorer and Safari make Site Shake. The URL from Site is: http://bmd2017.neuim.net
THX
Hi there,
Please check your plugins.
Yes I checked it. Can I give you user acc data to review?
Hi there,
Please send the details via support and we’ll check it out.
OK Thx I will send now
Hello, is it possible to translate (with Loco Translate for exemple) “ALL” in portfolio menu ? Thanks a lot
Yes 
Sorry for this question, I know it should be easy. How do I replace the add to cart button with a “view” button to display the product page. I have tried a hook, which display the button, but it doesn’t replace add to cart, it sits outside the “product small” column.
Hi there,
You will need to write a snippet in your functions.php file for this.
Hello, I purchased the theme and need to know if I can use in two domains? I have www.bcgel.co.uk and www.bcgel.eu . Can I use this theme in the both webpages or need to purchase again? Will be the same page but for different markets (EU) and (UK). Thanks
Hi there,
You will need to purchase a license for each domain.
Hi, we are using your theme and the page is live. On one page we are using the plugin essential grid. This is working great on all browsers. But on internet explorer the images are not shown. The plugin author told us to ask you if you are using some kind of JS/CSS for IE that should be modified /removed.
Thanks Patrick
Hello Patrick,
We do have some JS in the main JS file specific for IE. For this reason, you might need to hire a developer to look into the issue with the plugin.
Hello Guys
I use a video background on my website, and just noticed that it works fine in Chrome & Firefox, but won’t get displayed in Edge and IE.
I used WEBM and MP4 formats, do you know why and how I can fix this?
Hi there,
IE9 can be very iffy about videos. For this reason, please try hosting the video on YouTube. This will also help you speed up your site.
Hej how can i make all products boxes (shadows) standard height so that all look the same ?
Hi there,
You might need some CSS for this.
for Enfold i found
top .inner_product_header {
min-height: 650px; }
same for Flatsome .css ?
Hi there,
That should work. But you will need to get the selectors right.
I wanna report a serious bug: When accessing the widgets admin screen, all the widgets are gone from the sidebars. This happened to me twice. I can edit the widgets from the Customizer, but if I access through Appearance -> Widgets, they are all gone. I using version 3.3.8 and I checked the log for 3.3.9 and isn’t mentioned there. Am I the only one going through this? thanks
HI there,
This issue seems to isolated to your setup. Please shoot an email via support and we’ll look into it.
Hi cool work for your theme, I don’t understand why since each day all my website has change… all the animations or slide don’t run an show in white or black background then when I see on the UX Bulder it is normal… Could you help me please. The page is https://agencewebbooster.fr/accueil/
Hi there,
Please check your plugins.
Already done, is not that…Another thing ? I just passed 3 hours on my website I looking for the bug… could you help me please ?
Hi there,
Please shoot an email via support and we’ll look into it.
Hello, is there some size limit for image upload?
Hi there,
The upload size is a WordPress issue. Please see how to increase this here http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Good morning people of UX-Themes we are about to buy this theme for our online store and we have some questions before buying it: it’s completely responsive? it’s AMP compatible? It’s a light or heavy theme because it has so many demos? what hosting specifications it requires and what support provides for seo? thanks for helping
Hi there,
1. Yes It is 100% responsive.
2. Yes
3. The theme is light. You can increase the load speed http://docs.uxthemes.com/article/232-how-to-increase-page-speed
4. The theme is well optimized for SEO. However, you will need a plugin for better control. We recommend at least PHP version 5.6 and WP-Memory 256M
Hey,
How can I have the checkout breadcrumbs (shopping cart>checkout details>order complete) AND the main header in the same time? Because currently if I apply the default woocommerce cart page template on the cart page, I have the breadcrumbs but then I have no main header. If I select the default page template with centred title on the cart page, I have the header but there are no breadcrumbs just the page title. You are having both on the demo page, so I assume its possible somehow:)
Cheers
Hi there,
Yes Go to Theme Options > Shop > Checkout > Cart and Checkout and set the CART / CHECKOUT LAYOUT to Default or Focused.
Hey,
That does not solve the problem for me :/ The only thing it changes is the design of the box on the right (process to checkout). Still can’t get the checkout breadcrumbs and the main header together.
Here are the screenshots about what happens. The first one is when cart page template is set to “Default – center title”. The second one is when the cart page template is set to “woocommerce cart”.
https://imgur.com/a/gNJ05On the second one, you can see the breadcrumbs appear…but why does the main header disappear?? FYI all my plugins are off except WC.
Thanks
Ah, pls ignore me. I managed it. So basically the cart page needs to use the “woocommerce cart” template and with that, the layout needs to be set to default.
Many thanks!
Please allow me another question. Is there any way to change the layout of the dropdown menu? Right now I am having this with my categories and it’s kinda awkward:
Maybe a vertical arrangement would be better
https://imgur.com/a/RqeLFWe use a lot of banners in the UX-builder. For some reason in mobile the text on banners is sometimes a little bit out of screen and after that you can drag the text back into screen manualy… Any ideas?
Hi Fred,
Please see our responsive options http://docs.uxthemes.com/article/187-ux-builder-how-to-work-with-responsive-options
Hi! Amazing theme!!
Need a translation fix, for Brazilian Portuguese, the term “Quick View” is now “Visualiza Rápida” and the right spelling is “Visualização Rápida”. Might have been some problem with accented characters.
Thanks!
Hi there,
You can fix the translation using Loco Translate https://wordpress.org/plugins/loco-translate/
Is there an easy setting to make the main menu (top menu) items and font smaller so more categories would fit? I have a shop with lots of product categories. Also is it possible with Flatsome to open and collapse sub categories on the main menu / top menu?
Hi there,
You will need some CSS to tweak the font.
You can add the subcategories to the menu in Appearance > Menus.
Hi. I want to remove the “WooCommerce terms and condition expanding box” and just replace it with a regular link. I can’t for the live of me find where in the code this is defined. I know it has something to do with the class “woocommerce-terms-and-conditions-link”, but I can’t seem to find it in the code.
Which template / file do I need to modify to change this?
Hi there,
Set the terms and conditions page in WooCommerce > Settings > Accounts > Checkout pages >
Pre-sale Q: Can I disable google fonts/maps/Analytics and etc? Is it easy to do this?
Yes You can do this.
Hi, is there any way in live search it can search the product using product tags ? hope anyone can help me. thank you
Hi there,
I am afraid that is not possible with the default search engine. You will need a plugin for this.
Hi, no matter what I try (woocommerce settings – media settings – regenerate, etc) I can’t change the size of the 150×150px thumbnail on woocommerce default widgets. Searched documentation and elsewhere. Can you please point me to the solution? Thank you
Hi there,
Please make the changes in WooCommerce > Settings > Products > Display > Product images and then regenerate the thumbnails using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/
Hi, done with no results.
The images are being resized by the widgets, please check the footer latest, best selling and top rated here: https://www.cozyncute.com/ If you inspect you’ll see that the image size is correct 150×109 but it’s being resized and “cropped” by the widgets. There’s a “width:60px height:60px” on flatsome-shop.css at “ul.product_list_widget li img” class that seems to be afecting but if changed the widget brakes.
Thanks for your help
Ok, it breaks but it can be easily fixed directly there in the same class. Thank you, I got it.
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