21504 comments found.
Hello,
i have a problem with anchor links – they are always underlined in the header, because the links are on the same page.
Demo is here: http://selfie.andreas-huber.at/
The last two menu items are separate pages with mail forms. All other menu items should be anchor links to the same page.
I tried to define the page as “Microsite” and use #!/anchorlinkdesc
But it does not work..
Regards, Andreas
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, are the 7 theme have pre built dummy website with multilingual feature ?
Hello,
WPML plugin is required to make multilingual websites. Since it is a premium plugin that is NOT included into theme package we cannot showcase it (as it can be considered a miss-advertising).
hello,
does the theme suggest Accelerated Mobile Pages (AMP).....also if it does do u recommend any plugin which go well with your theme
Hello,
At this moment no.
Using AMP plugin will work only for posts/pages where no Visual Composer was used.
How you doing? Same issue updating to the last version of The7 Theme 5.6
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
I’m having the same issue too with update to v5.6.0.
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
I am having same issue as others trying to update to v5.6.0.
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
Pre-sales Q: Is there a way to get a look at your custom template system or get a better idea of what it has? We have a potential custom post type that has two different data sets we’d like to have as fields in the backend and a pre-designed layout of a series of rows, columns, designed blocks etc. that we want to replicate easily for all 60+ trip posts for the site. Is that possible with your theme?
Hi,
IMO it’s easiest to use an ACF to build your custom post type(s).
As for templates structure in The7, it somewhat more complicated then in standard themes like TwentySeventeen. A developer will need an extra 10-15 minutes to get it. But otherwise everything will work the same and you will be able to create a child theme to hold all your customization as usual.
Follow up question – is the template structure in The7 more like a custom post type or the page templates available via Visual Composer.
Hi,
Both.
But with current state of visual page builders we prefer using them over templates.
You can steel use good old templates, though 
What I was trying to get at from that question was if I use a template from The7, is it a one-time copy-paste?
Hello,
I’m sorry I cannot answer this question: I do not know neither the task at hand neither the level of your technical skills. As I told before, The7 templates system is quite sophisticated. Therefore if you don’t feel confident about your PHP programming skills, I’d advise to purchase a bit more “straight forward” theme instead.
Thank you for understanding!
Hi i have a problem with the last update, when i go enter into sub option of theme option, the page go to the parent option, for example when i go into titlles of page, and then go to styles, they send me to tittles of page, i cant go styles, and i have the same problem with all sub options of themes options.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Update to v5.6.0 shows v5.5.0.1. Great theme! Let me know when i should do the updates.
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
That’s ok. Thanks for the update! You guys have a great theme!
Hi,
You are welcome! And thanks for kind words
Hi, I’m getting “A new version of the theme “The7 (v5.6.0)” is available.” But when i try to update from v.5.5.0.1 to v5.6.0, it says “theme updated” and when i return to administration it says the same thing “A new version of the theme “The7 (v5.6.0)” is available.”. I no my support expired, thanks
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
thanks
My pleasure!
Hello. Congratulations for this great theme.
The new “Testimonial Carousel” doen’t return any testimonial. And you didn’t update theme’s version to 5.6.0 on style.css.
Thank you!
Hi,
We had to withdraw v.5.6.0 from our update servers because it had a compatibility issue with older versions of PHP.
At this moment issue is resolved and you can update freely.
Sorry for this inconvenience.
Hi.
That is fine. The theme is updated. But what about the “Testimonials Carousel” VC Widget? It doen’t return any testimonial at all.
Thank you!
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello, how can I restore the theme to default? =) I don’t wanna use the pre-made theme.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hey, I have updated the theme – all good, except my product images have gone a little small. I have fixed on the individual product pages, but not on the full product list: http://www.training-central.co.uk/product-category/leadership-management/
How do I increase the size please?
this theme is outstanding by the way
Hi,
Thanks for feedback!
It looks like you’ll need to regenerate thumbnails. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
Oh no worries, I have done that before so will give that a go – thanks for getting back to me so quick
My pleasure
extensions/core-functions.php on line 1010 got the same error – had to restore old version
Hi,
Yep, the issue is most probably caused by changes that we made in order to make theme fully PHP 7.1 compatible.
I’ve reverted theme version back to 5.5.0.1 so everything is safe.
yeah switched to 7.1 from 7.0 and it works
Great. Thanks for letting know!
Updated today and received this Fatal Error: Fatal error: Can’t use function return value in write context in /home/crownfoodcarts/public_html/wp-content/themes/dt-the7/inc/extensions/core-functions.php on line 1010
Please advise asap as our website is down now.
Hi,
The issue appeared after the update?
as soon as we updated that error occurred. Our site is down and customers are freaking out. Please advise of a fix asap
Thanks damadorpl
How did you restore the previous version?
You can download theme from ThemeForest. It was not approved yet and and I’ve withdrawn it from review queue.
Will we lose our settings or customization’s we have?
No.
Though a backup is always a good idea.
Im gonna give it try now, will let you know if it worked in a few moments. Thank you
Also should we download and upload all the files or certain files only?
from cpanel should I override all exsisting files or no?
All the “dt-the7” folder.
K thanks. Should I override existing files or No?
Fixed. Thank you
Glad you were able to resolve it. Awfully sorry for this inconvenience 
hello guys, where do I find the license key when I buy your theme? Thank you very much
Hi, When i use pre-made websites only the home page is generated. How can I automatically generate an example of the rest of the pages? contact, blog masonry, about us, etc Thx!!
Hello,
Some of pre-made websites are “one-page-websites”. Naturally they don’t have “contact, blog masonry, about us, etc.”
Our recommendation is to import a multipage pre-made website first and then import a one-page-websites.
If you experience any difficulties with it – please don’t hesitate to get in touch with our support at support.dream-theme.com.
Thanks!
Can i replace logo with Tagline?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
Thanks!!! Excellent Support
I am sorry to ask this I am new, I could not find option to import pre-built websites, could you please guide or share article or video?
Hello,
You can import pre-made website via WP-admin > The7 > Pre-build websites page.
Hi Followed this guide http://guide.the7.io/user-guide/installation-and-basic-setup/
I could not find any option the7.. Please check the screenshot here: https://prnt.sc/gv2kahHi,
You are using outdated version of theme.
Hi how are you Dream Theme.
I buy 3 templates and one of my clients ask me about something that I cannot accomplishment, maybe you can help me….
I need to add a button to show less images when you load all the images in the media grid element of the visual composer….
I try to explain my self better….. when you load all the images with the load more button in the media grid element I need to add o convert the load more button in a less button, thats let me hide some of the elements that I just load…..
Maybe you can add this in the next update…. I would be really helpfull for futures projects….
Thanks a lot for you suppot.
Hello @simonbeat,
I cannot promise about adding this feature..
However if I understood you correctly this can be done fairly easily using a bit of custom JavaScript code.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
Ok,thanks for your great support.
My pleasure
