4040 comments found.
Why search works only for posts in Soledad theme? I want a search for both: posts and pages. Thank you.
Hi,
Please send us an email via our contact form or create a new ticket on our support forum. Our support team will check it help you.
Best Regards,
PenciDesign
Hi, I am trying to confirm my website with Pinterest and it is requiring me to place a meta code in the theme’s header. I’m not sure how to do so. Help!
Hi,
Thank you for purchased Soledad theme. Please send us an email via our contact form or create a new ticket on our support forum and our support team will check it help you.
Best Regards,
PenciDesign
Hi,
I have a little question
Is it possible to edit the the elements of the sidebar?
For example, I want to put the box of subscription first and delete the about me section.
Hi,
Thank you for interested our theme.
Yeah, of course you can do that. It’s widgets, you can drag & drop, add/remove any widget you want.
Best Regards,
PenciDesign
I am interested in this theme, but have a few pre sale questions.
1. Can I add buttons on the header area (right of the logo – header 3) instead of a image / google adsense.? 2. Can the topbar menu be located to the right next to social icons? 3. Is this theme compatible with Visual Composer and Revolution Slider? 4. Is this compatible with Woocommerce?
Bruno
Hi,
Thank you for interested our theme.
1/ Yeah, you can use option for google adsense to add the button by use HTML there.
2/ We can help you do that with some line Custom CSS. After purchased this theme, create a new ticket on our support forum and our support team will help you do that.
3 & 4/ Yeah, this theme are compatible with Visual Composer & Revolution Slider and Woocommerce. We’ve said about that in the description of our theme.
Best Regards,
PenciDesign
Hi, I’ve just updated to 4.0.2 and I lost my featured slider in homepage. I went to appareance>customize>featured slider option and “enable featured slider” was already checked. At the moment my featured images are not 1170px width & 780px height, but I’ve also tried with this size and nothing changed. Before updating, featured slider worked perfectly, what I’ve done wrong? I’m using a child theme. Thanks a lot. Regards
Hi,
Thank you for purchased Soledad theme.
Please create a private ticket on our support forum with your admin url and admin account ( username and password ). Our support team will check it help you now.
Best Regards,
PenciDesign
hey, is it possible to have a page with list of all authors? thanks!
Hi,
Thank you for interested our theme.
Yeah, you can use this plugin to do that.
Best Regards,
PenciDesign
Thanks for crafting such an amazing theme with endless options and features. I have a question for the mega menu configuration.
I had no problem setting up category listing, yet the problem I faced is sub elements listing in the mega menu, they dont seem to be aligned to the left side of the menu as shown in the examples they somehow appear at centered at the bottom of the menu below the posts, is there a way to make them stick to the left before the posts.
Regards,
Hi,
Thank you for loving our theme and your great words.
Seem you did config wrong on the category mega menu. Please send us an email via our contact form or create a new ticket on our support forum. Our support team will check it help you.
Best Regards,
PenciDesign
I’m waiting for you to come back.
Hi,
Thank you for interested our theme.
1/ Because Wordpress come with video widgets & this theme supports video posts format. So, this theme doesn’t come with any plugin for Youtube.
2/ It’s a premium plugin, we didn’t tested it with our theme. But, I think it’s compatible with our theme like some other plugins for youtube that some our customers using. I think you can ask author of this plugin for that.
Best Regards,
PenciDesign
Tks!!!
Hello, I have two questions about styling.
1) I would like to have two categories in two different styles (like one with grid posts style and another one with mixed posts). It is possible in soledad? If yes, how?
2) I have a grid posts style for categories and I would like to see 16 posts on one page bevor clicking “next page”. I have only 8 posts per page now, so how can I change it to 16?
Thank you very much for so beautiful theme!
Katja
Hi,
Thank you for loving our theme.
Please send us an email via our contact form or create a new ticket on our support forum .Our support team will check it help you.
Best Regards,
PenciDesign
Hello again, I have soledad simple blog installed.
Regards, Katja
Hi,
Yeah, to get support from us, please do following like I said on my previous comment
Sorry because we don’t provide support here 
Best Regards,
PenciDesign
How can you add video to the magazine/homepage, not a widget? Thanks
Hi,
Please send us an email via our contact form or create a new ticket on our support forum .Our support team will check it help you.
Best Regards,
PenciDesign
Hello PenciDesigns,
Its been ages since i updated my Soledad theme, and i need your guidance to make sure nothing stuffs up.
Currently my site is on theme version 2.3.1 (yes its been a while)
I want to update it to theme version 4.0.3
My wordpress version is 4.7.6
I want to update wordpress to 4.8.2
I also want to install the WooCommerce plugin (which i don’t currently have).
Can you tell me, in what order i should do the updates, to prevent my site having problems and the theme breaking??? I know with some themes incompatibility of versions quickly causes problems.
Should i update my Wordpress installation first or update the soledad theme first?
Thanks in advance
Hi,
Please send us an email via our contact form or create a new ticket on our support forum with your site url, our support team will check it help you.
Best Regards,
PenciDesign
Hello -
Is there any way to place a simple Call-to-Action banner below the header on all pages, similar to this: http://newleafwellness.biz/ (eBook CTA)
Thanks!
Hi,
Please send us an email via our contact form or create a new ticket on our support forum with your site url, our support team will check it help you.
Best Regards,
PenciDesign
Trying to get this theme all setup on a fresh install and i keep getting the following error. What do we need to do to fix this?
Parse error: syntax error, unexpected T_FUNCTION in /home1/redtidem/public_html/_dev/cleetus/wp-content/plugins/penci-soledad-demo-importer/penci-demo-importer.php on line 828
Hi,
This issue caused by your hosting.
Our support team replied your question on our support forum. Please check it.
Best Regards,
PenciDesign
Hiya, How can I reduce the space beneath the title of a widget? Thanks!
Hi,
Please send us an email via our contact form or create a new ticket on our support forum with your site url, our support team will check it help you.
Best Regards,
PenciDesign
Hi,
The masonry layout bugs when used with the “load more posts” button. The new articles that appear sometimes freeze in the middle of the re-formatting and stay stacked on top of each other. I wrote you an email about this but my issue was condescendingly dismissed as I was told there was nothing wrong and the reformatting was normal Javascript behavior. Funnily enough I’ve tried this in many computers and phones with the same result. I’m a bit disappointed since so far I’ve received good support but this was an exception. Hope you guys can take this seriously now and offer an actual solution. Thank you.
Hi,
Our team replied your email and send you an video for that, please check it. Don’t need to put your questions in multiple places because it doesn’t make that solved faster.
Best Regards,
PenciDesign
Hi,
When importing demo content/data, do all the posts and pages get imported or just the homepage?
Thanks!
Hi,
Thank you for interested our theme.
Yeah, all posts and pages will get imported when you import any demo. But, if your site had old data, you can import customizer data only to make sure all the demo data doesn’t appears on your site. We’ve said about that in documentation for Soledad theme 
Best Regards,
PenciDesign
Dear, I bought your awesome theme! I am planning to use food design with right sidebar but I need to resize main content and sidebar width! I would like to set main content width to 750-800px and right sidebar to 350. That would change my slider width, Can you explain me how to make this changes! I am not web muster but I know some things about html, css and other things! Best
Hi,
Thank you for purchased Soledad theme and your great words.
Please send us an email via our contact form or create a new ticket on our support forum with your site url, our support team will check it help you.
Best Regards,
PenciDesign
Hi,
I really love the theme!
One question so far: how to hide „Keep in touch” located between “the newest posts” and footer instagram slider?
Thx, Ann
Hi,
Please send us an email via our contact form or create a new ticket on our support forum with your site url, our support team will check it help you.
Best Regards,
PenciDesign
Hi PenciDesign,
I was wondering if the theme has the ability to show how many times a single post was visited, like other themes do. I looked up in the theme options but I couldn’t find anything.
Best regards
Hi,
Please use purchased account and send us an email via our contact form or create a new ticket on our support forum, our support team will check it help you.
Best Regards,
PenciDesign
Hello PenciDesign!
I love your theme so far but I am also eagerly interested in this request (transparent menu inside big image like http://directory11.wpjavo.com/ which is modern and useful to save some space—> less scroll). Do you have some news about this feature?
Best regards
Hi,
Thank you so much for your great words.
Yeah, we’ve planning with this feature. Maybe this feature will come in 1-2 next updates.
Best Regards,
PenciDesign
That’s so great to hear, thanks for your quick reply! Do you have any idea of the date for the next release as this is for an urgent project?
Hi,
I’m not sure about exactly the date for release this feature. But, if you want to use this feature for next project, let’s purchase more one license of this theme for that project and send us an email via our contact form. Our support team can help you with this.
Best Regards,
PenciDesign
Hi PenciDesign!
A while ago I made a request for the transparent menu (please see above). Do you have some news regarding this request ? My main goal is to display a big background image or video in the homepage like this : http://oiseaurose.com/
For example, is it possible to display the menu inside the big image like this : https://www.lonelyplanet.com/best-in-travel ? I think it’s much more beautiful and modern, and it allows the visitor not to scroll too much.
Thanks!
My best
Hi,
The theme has supports for this feature in version 7.0.0. Let’s update the theme to latest version to get this feature. After updated the theme to latest version, you can edit a page > scroll down and check the options for header transparent there.
Best Regards,
PenciDesign
That’s so great to hear! So this feature can only be done on Page editing, not on the full website?
Hi,
If we make for all websites, all other pages doesn’t has slider/hero image at the top will broken 
Best Regards,
PenciDesign