588 comments found.
Hi,
I am trying to get rid of top and bottom padding on this page (grey space), could you advise please? http://www.tigersbasketball.com.au/home-test/
Thank you.
Hi,
There are paragraph tags (p) before and after your images – screenshot. Please try to remove them from your content.
regards
Hey there! I’m really interested in using your theme, however I am setting up a website for a netball association. Just wondering if all would still be compatible for a different sport? Thanks!
Hi
In our theme we are using the sportpress plugin, so you can add any sport type.
Regards
Theme doesn’t function with products that use fraction variations (hats for instance). It works with a base theme (like a base wordpress theme) but not splash. Is this a know issue? See an example of how you can’t pick the variations from a dropdown here: http://dulinsdodgers.com/product/custom-flex-fit/
Hi,
Please create a ticket with your site credentials and our engineers will check this issue on your end.
regards
It’s submitted, thank you.
Could really use help on this one guys. Ticket #12235 It just doesn’t work. I’ve even deactivated plugins to see if that might help but so far no good. Still works in regular free wordpress themes though. Just not splash?
Our engineers will check your request and reply to your ticket ASAP.
regards
Hi, it is about the Custom Mega Menu feature. I have already update the theme Version 3.4.2 but i can not find the Mega Menu feature. How and where can i activated it? FYI: I use the new LAYOUT: Baseball.
Regards
Hi,
You can enable Mega Menu under Appearance -> Menus section – screenshot. Please let us know if there would be any difficulties else.
regards
Have you updated all included plugins under Splash -> Plugins section?
regards
yes, all included plugins are updated.
regards
Hi
In that case, please open a new ticket, our engineers will help you.
Regards
I have get now the mega menu feature 
After i have deactivate the plugin ‘BJD Responsive iFrame’, i can see now clearly the mega menu.
Thanks.
regards
Ok, please contact us if you have any questions else.
Regards
do you have a hockey theme?
Hi
Unfortunately no, but our theme base on the SportPress plugin, so you can add any kind of sport.
Regards
Hi, I have installed the fresh WP and followed the instruction but importing demo content is taking too much time. what can i do?
Regards,
HI
Please go to Splash > System Status, fix all PHP issues and import demo again.
Regards
I updated theme and wordpress today on latest, and accidentally enabled boxed layout, now website is really slow and I cant return to full width layout neither change background on boxed. It wont even show me customize menu
Hi
Could you please open a new ticket, our engineers will check it.
Regards
Hi! Having installed the last versions of Splash and Wordpress, now I can’t save the changes I make with WPBakery Page Builder, neither introduce new STM blocks. I’ve updated too the WPBakery Page Builder.
Is there a problem with the new version or i’ve made something uncorrectly? Many thanks.
Hi,
If you are using the last version of the theme with latest plugins, there shouldn’t be this kind of error. Please send your site credentials via support tickets and our engineers will check it for you.
regards
how can i change text in live ticker ?
Hi,
News Ticker option displays the recent news posts. You can change the order of your posts using Post Types Order plugin.
regards
Hello, We are currently in the early stages of development for a basketball club website and we were considering using your theme to build it. We love the look of it but we do have some concerns regarding its features. The main thing is that the club has several age groups that operate in different leagues. If I look at the demo that you guys provided, there seems to be only one league presented. Would it be possible to add two or three different leagues? (say under 18 and under 14 different leagues). A good example of this would be: http://ipswichbasketball.net/
I know that the fixtures and league tables are done with a plug-in called SportsPress. Would we need to upgrade to Sportspress Pro in order to create more than one team and implicitly league? Thank you.
Regards, Tibi
Hi,
SportPress plugin supports multiple teams and leagues also. So you can create your leagues without any restrictions and you don’t need to upgrade the plugin to Pro version.
regards
Question, I run a youth organization and we have 7 teams, is there a good way to display all the game results from that weekend on the home page like you do the single game? How labor intensive is that?
Hi! I just want to know how can i create a section to show my sponsors in the main page. I used your demo content import, but i accidentally erased that section from the main/landing page.
I like to copy the style of your soccer demo, where the sponsors are: consulting, motors, smarty school, dent-all, transcargo. Is it a ‘Images Grid’ from WPBakery Page Builder?
Thank you so much!
Hi,
You need to use Carousel module on your page. Please let us know if there would any problems with that.
regards
Thanks for the help!
sir how to change the text of top bar for ex:right now in my theme the content is login | sign up & i need to change that sign up to registration so please help me out!!!
I have woocommerce installed with valid SSL. no insecure content at all yet the checkout page shows insecure. Hosting company confirms SSL installed correctly and saying it must be a theme issue? The sit’s worked great up until this time. Ever heard of this?
Hi,
Please create a ticket with your site credentials and our support engineers will help you to solve this problem.
regards
Thanks for the response. I no longer have support, is that going to be needed for this type of odd occurrence?
Our engineers will assist you even if your support period is expired.
regards
Thank you for the quick response. It was confirmed the SSL certificate itself was bad and a new one fixed the issue. No need for a ticket at all. Thanks again for the help. Great theme.
You are welcome!
Hi there, it seems 3 columns in footer widget. is it possible 4-5-6 columns? Thanks?
Hi,
There are 4 columns in the footer area of the theme. You can create a ticket with your site credentials if it doesn’t work for you.
regards
Many times i did try for 4-5 columns by different way and nothing happen… i solved like this way on customization CSS area:
.splashSoccer .footer-widgets-wrapper .stm-cols-4 aside { width: 25%; }
Original “width” code was: “width: 33.3333%;” i did %25 and its done for 4 columns… its okey for now.
Regards.
Please let us know if there would be any problems else.
regards
Is it possible to add other events to the calendars other than matches? For instance, meetings, fundraisers etc? I do have Sportspress Pro. Thanks!
Hello
I recommend you to use third party plugin, example this it’s more suiatable for your needs.
Regards
thank you. thought so. I did and it works well. probably best to separate events from games anyway. Thanks!
You are welcome.
Looking forward to the baseball theme. Still scheduled to be released mid October?
Hi,
We are working on the new Baseball layout and hope it will be released soon. Let us know if you have additional questions.
regards
Thanks! Looking forward do it. Working a baseball site and holding too much CSS work until the new template is coming out.. Any timeline?
Hello
We will upload theme within few hours.
Regards
Baseball layout was added a few hours ago. Please update your theme or watch live demo.
Players, not showing on Homepage?
Hi,
Did you associate selected team in Players Carousel with the players list? If so, you can create a ticket with your site credentials and our engineers will check it for you.
regards
hello there, the player list shortcode is not working properly. i have already set the number in shortcode, but its not working. its still display all players. here’s the shortcode :
[player_list id=”99” number=”5” columns=”appearances,goals” grouping=”position” grouptag=”h3” paginated=”0” show_all_players_link=”1”]
thankyou.
Hi
Could you please open a new ticket, our engineers will check the issue.
Regards
Hi!
I’m interesting at your “splash basketball” theme… I have a question, can I add a banner plugin?
Thanks and regards
Simona
Hi,
We didn’t test the theme with such plugins. But it should work without any problems!
regards
