Hi again!

Please go to plugins/Yet Another Related Posts Plugin settings Then uncheck this option “posts” https://screencast.com/t/7nVpsVTkkO

Hi

It is still incorrect on my machine but on other machines it appears to be fixed. Could be a caching issue on my side. Nonetheless, you can regard the issue as resolved.

Thanks a lot.

Regards

Hi beniangel, yes it can be cache. Just remove cache from your browser. If you appreciate our support, you can rate it here https://themeforest.net/downloads , thank you in advance!

hi beniangel, testimonials are blog posts, just set format as quote

Hi hadeymohammad! Thank you for your interest. I see you posted the same comment on HTML version of this theme too. So I will respond the same answer there too

You can contact us by email azelabtm@gmail.com or skype zaur1979.

Yes, we provide customization services too. I’ve got your document and will study it today.

Hi meteaksoy!

I would not advise to change sticky menu height just because for logo. You can add css class which will reduce logo on sticky menu.

When you scroll a page, sticky menu get class top-menu tm-fixonscroll tm-fixed-hidden

so you can manipulate with this to apply logo height on scroll, and reduce it’s height, something like this:

.top-menu.tm-fixonscroll.tm-fixed-hidden .tm-wtagline img
{
max-height:28px;
}

If for some reason this code aboe won’t work, please open support ticket at https://azelab.freshdesk.com with your website admin panel credentials, and we will help you.

We have logged tickets but not one seems to be coming back to us. The problem is we can’t import the data. It doesnt work on our hosted environment nor does it work locally where we have no restrictions. We have struggled most of the day on this and it is quite frustrating

Hi beniangel, we have got your support tickets, and will respond as soon as possible. Please note demo import works in 99% cases. We will figure out today, what problem you faced and help you. Don’t worry.

Just to confirm that the issue has been fixed – due to slow internet, or server limit importing was breaking. So we repeated several times to import, and each time progress of importing was further than previous attempt, finally imported. Also we set Posts per step: to 5

Hi Rocketwheel, and thank you for your message!

Copyright text you see in footer is modified from Appearance/Theme Settings/Layout, scroll the page at the bottom and you will see there “Copyright text:” box.

Please open support ticket at https://azelab.freshdesk.com if you would have any other issue.

jjlamb, all themes on this marketplace which come with visual composer don’t include separate license for it. Theme authors purchase extended license to have rights to include visual composer to theme. Moreover we have our own visual composer shortcodes under “Mentas” tab, which doesn’t exist if you purchase Visual Composer separately.

A library they include has nothing to do with our Mentas theme and their shortcodes.

Yes, you save 34$ because if we don’t include visual composer, customers needed to purchase it separately.

So now you’re telling me that installing what essentially a basic, lite or even a trial version would have cost me $34 and then an additional $34 for a premium licence? I think you need to be clear on your advertising.

Thanks for your prompt response. Not impressed with the theme based upon the money paid.

If you install a one purchased from author you won’t find difference. It is nor trial neigher basic. It is full plugin, without extra support from plugin author (we do if there any problem). Author just advertise to sell separate license which is not necessary. We advertise that we included 34$ value Visual Composer. It is bundle in theme.

A template they include might be needed only if you build you own theme from scratch, in our case it is not needed.

For 49$ you get life time update for themes and included plugin, 6 month PREMIUM free support, and polished theme in years.

You are welcome, and thank you for your purchase! If you would have any issue or question please don’t hesitate to ask here or open a support ticket at https://azelab.freshdesk.com

Guten tag Chriswptheme!

At first thank you for purchasing Mentas theme! From your registration time I see you are new in Envato/Themeforest, that’s why this question arised.

Any included 3-rd party plugin in theme come with extended licensed, which we purchased before included in the theme. This mean that end user who get this theme also get full rights to Visual composer.

You don’t need to purchase separate license for Visual Composer or any other 3rd party plugins included in this theme.

If you bother about a message writte to purchase a license, you can just ignore it, clicking close button.

All themes which include visual composer plugin in this marketplace come in this way.

We regularly update all included plugins when we update theme.

refunded

thanks a lot

Hi josemiratel,

Don’t worry, you can’t lose content. Most probably you have to set correct settings. Go for WPML support and documentation to make sure everything you set is correct.

Thanks, but the theme is compatible with WPML, right?

Yes, it is. As you may see on home page we have WPML language switcher

no, but html available

Hi ProduccionesSerrano,

If you want to change fields in contact form, you should do that form Contact/Contact Forms page, choose contact form you want, and modify it.

Video tutorial here https://www.youtube.com/results?search_query=contact+form+7

I want css style of demo

Hi again, I created step by step tutorial for you how to get the same page and form, you can read it here

Hi salomeescriba, I’ve checked your website, instead icons letters are seen. This happen when font is not loaded.

I’ve checked html source of your page and see www.salomeescriba.cat/donesenblancinegre/ url of some css and font files. So problem could be in wrong settings of your WordPress. Because your main url is http://www.donesenblancinegre.cat/

Thank you very much but I don’t think so, because I have opened the website whit several browsers and I have realised that with safari is working properly.

Hi solomeescribe, if possible please at first correct path so domain and source files to be under one domain, if that won’t help, please open support ticket at https://azelab.freshdesk.com with credentials to your admin panel.

Safari possible forgive that mistake, and that’s why it is shown.

As you see we don’t have that issue in our demo, it has the same.

Sorry; we wrote a long list of PRESALE questions, and we accidently posted here in the comments. We quickly removed all of it, as it seems like an inappropriate place to post something so lengthy. Since then, we have sent it to your Support Email. If you feel it can help others on here, we’ll be happy to Repost all of our questions. Thank you for the super prompt reply!

Hi duccuser2010 and thank you for your interest. I’ve just responded to your email.

Amazing service already, and we haven’t even purchased it yet. Thank you. DUCC

Hi patelbhavin8008! Yes it has

Yes, http://preview.themeforest.net/item/gallery-mental-photography-gallery/full_screen_preview/8104589

Yes top menu is already checked in theme settings thats why menu is shown on other pages expect these events pages. And events pages does not have any page settings under its editor as other have.

Hi Fre-soil, can you please open ticket at https://azelab.freshdesk.com with your website credentials info there

ok i am doing it now

Hi Victoirejj

Please don’t import demo data into your non-empty website. You can install fresh WordPress somewhere and import demo data there to see how everything is set there.

For multilanguage you can use WPML. You can obtain it from wpml.org. Our theme is fully compatiable with WPML.

Ok, thanks for the fast answer! I don’t understand how I can import demo data somewhere else?

Nevermind, I keep contact you thru freshdesk