Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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39367 comments found.

Can I remove the rollover icon for specific portfolio categories? I would like some categories to have a link to single-post and others not to link at all. Thanks

Hello @azaleacapital

This will require custom CSS to do that as Theme Options will make the change everywhere across all the featured image rollovers, you can target the category ID and remove it. If you need further assistance with this please do open a support ticket and our team will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi,

Not found in options?

How to delete “SHARE THIS PUBLICATION” I do not use

Thank you

1) Not found in options?

How to delete “SHARE THIS PUBLICATION” I do not use

2) After installing wordpress with the template avada we have both errors here? How to solve problems?

Please advise your support team and release a patch to update.

[21-Oct-2017 01:08:04 UTC] PHP Warning:  ftp_size() expects parameter 1 to be resource, null given in /home/dev/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 420
[21-Oct-2017 01:08:04 UTC] PHP Warning:  ftp_mdtm() expects parameter 1 to be resource, null given in /home/dev/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 410
[21-Oct-2017 01:08:04 UTC] PHP Warning:  sprintf(): Too few arguments in /home/dev/public_html/wp-content/themes/Avada/includes/metaboxes/tabs/tab_pagetitlebar.php on line 151
[21-Oct-2017 01:08:04 UTC] PHP Warning:  sprintf(): Too few arguments in /home/dev/public_html/wp-content/themes/Avada/includes/metaboxes/tabs/tab_pagetitlebar.php on line 238
[21-Oct-2017 01:08:04 UTC] PHP Warning:  sprintf(): Too few arguments in  /home/dev/public_html/wp-content/themes/Avada/includes/metaboxes/tabs/tab_post.php on line 51

Give us the solution here please

Thank you

Hello @hostingames.

We have no such issues in our latest version, our latest version 5.2.2 has been out for quite sometime now and there is no such error, we can not provide support here regarding these issues and will require you to open a support ticket please.

Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

So I really like the theme and we use it for our webshop however I found out after a month or so that the mobile sticky menu has a weird kind of bug where the icons appear below the headerbar instead of in it and it also causes weird behaviour when I click on the menu on a mobile devices. https://kindertuigjes.nl/shop/ This is the site, if you look at it on mobile and scroll you can see the problem.

Hello @Woralo

Your mobile menu icon is coming up all fine and good for me here => http://prntscr.com/h04u0l even if i scroll down the site on mobile phone.

We can assure you we have no such issue with mobile phone menu layout in our theme and it might be related to your device perhaps, can you please open a support ticket so that our team can look into this for you if the issue persist.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

I want the portfolio items to not link at all. From what I’ve read I have to edit the portfolio.php files but I can’t find where it is located.

Hello @DarellA

You can simply remove the link icon from the rollover in this case by going to Avada > Theme Options > Extras > Featured Image Rollover

Screenshot => http://prntscr.com/h04tjv

However if you need more info on this please open a support ticket and our team will gladly assist you with your queries.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

can i upload and use custom RTL font like arabic?

Hi there

Avada is 100% RTL ready and you can add any custom fonts you wish, as explained here -> http://bit.ly/2hzpXrH

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Thanks MB i appreciate your reply

It is our pleasure :)

Hi, I’ve purchased Avada a while back and still love it. Your support is AWESOME! Could you please let me know what backend system you personally use to power your support website at https://theme-fusion.com/support/ ?

Hi there

Most of what we have on the back-end of our company support site is custom built for purpose and not available got general use

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Hi, i need to disable display image title when hovering over image, how can i do?

Hi there

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

is there a way to dissable woocommerce checkout and instead have cart be sent to a data feed or PunchOut Open Catalog Interface? We want to use the shop to let customers choose products, but want to submit their cart data to another system when they submit their order (instead of forcing them to pay on our site)

Hello @WSDigital

Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

-Ammar

Why is there never a consistent recent update to layer slider? That plugin is always updating and you guys never update it in the backend—you only update the slider when you release an update yourself. And then, a few days later, layer slider needs to be updated AGAIN. Can’t you guys just update it in the backend consistently and keep up with updates? It’s just annoying when layer slider comes out with about 3-4 updates before you guys finally update it with your latest release of Avada.

Hello @ispyppc

Layer Slider is not our own plugin and is a 3rd party plugin actually so we do not control its updates or when the plugin author decides to release an updated version, since this is a free bundled plugin we can not only pack the updated version when we release a new theme version, if you need proper updates of any premium plugin all you need to do is purchase a license of your own and it will be updated properly for you.

You can read more about it in our documentation posts below.

How to Update Premium Plugins => http://bit.ly/2fsBN5Z
Purchase Code for Premium Slider => http://bit.ly/1QLh9o2

Hope that was helpful.

Thanks

-Ammar

Hi. I am considering purchasing this theme. I disliked the last theme I tried, but am willing to give another a shot. I tried out the last one for about a week and was able to get a refund. What is your refund policy, if it turns out that I dislike this theme?

Hello @sarafleetwood44

We follow the same refund policy themeforest applies to all themes and you can read about it here please => http://bit.ly/2poAHsz

However we can assure you once you get to know our theme you will love it :)

We are always here to assist you if you need anything and all you need to do is open a support ticket with us following the link below.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello,

How to Add Login and Logout Links to WordPress Menu?

Thank you

A question about a WordPress function Need help for How to add a login / logout link to our WordPress menu. Hide the logout link for non-logon users. Otherwise to hide uses the plugin “if menu” I’m talking about the menu in Appearance / Menus The function I do not see it in the menu in Appearance / Menus That’s the function?

// Comment ajouter un lien de connexion / déconnexion à votre menu WordPress
if(!function_exists( 'add_login_logout_menu')) 
{
    function add_login_logout_menu($items, $args)
    {
        if(is_admin() || $args->theme_location != 'main_navigation') return $items; 
        if( is_user_logged_in( ) )
            $link = '<a href="' . wp_logout_url('/index.php') . '" title="Logout">' . __( 'Logout' ) . '</a>';
        else  
            $link = '<a href="' . '/wp-login.php' . '" title="Login">' . __( 'Login' ) . '</a>';

        return $items .= '
  • ’. $link . ‘
  • ’; } }

    add_filter( ‘wp_nav_menu_items’, ‘add_login_logout_menu’, 20, 5);

    Hello @hostingames

    Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

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    I need to replace the ‘Username’ placeholder text in the My Account Dropdown. I want to replace it to only say ‘Email Address’

    Hello @amirand926

    This will require you to use translation technique and do translate the string using our .po files, so this way you do not have to make adjustments into the theme files and also your alteration will carry forward on updates, if you want to learn more about this please do open a support ticket and our team will gladly assist you with this.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    Hi,

    Can i disable Social Sharing Box ?

    Lester

    Hi there

    Yes, for Blog & Portfolio single poss you can by going to -> Avada >> Theme Options >> Blog >> Blog Single Post OR Avada >> Theme Options >> Portfolio >> Portfolio Single Post

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    Thank you, we look forward to helping you!

    Thank you, MB

    Since last big update, the size on some pics are giants, here: http://bobbydnb.com/biography or here: http://bobbydnb.com/music I can’t resize it like they were. What’s the best solution ? Thanks Bobby

    Hi there

    Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

    Click Here To Get Avada Support

    Thank you, we look forward to helping you!

    Thank you, MB

    I really like using this plugin https://codecanyon.net/item/pro-facebook-feed-responsive-wp/20421567?s_rank=2

    Can you tell me if I can use it along with your theme?

    Hello @BTApplications

    We have not yet officially tested this plugin with our theme, i will suggest getting in touch with the plugin author about this as well and see if they can provide you with a compatibility info.

    Thanks

    -Ammar

    Hello, do I have to delete my old theme, or I can just buy and activate this one?

    Hello @guypham

    You don’t have to delete your old theme at all, you can simply download and install Avada and than activate it and your site will start using Avada :)

    We will be happy for you to be a part of this Amazing Community!

    Thanks

    -Ammar

    How to rearrange icons in avada:sociallink widget

    Hello @sysberries

    The social links are set in Alphabetical order actually to change that order you will require to customize widget files or you can talk to our customization partners here => http://bit.ly/1YBlnoP

    Thanks

    -Ammar

    No. One more method is there . theme option -> social media icons -> enter the icon in the order you want.Widget also follow same order.

    Hello @sysberries

    My apologies, you are right about this and the social links inside the Theme Options does control footer widget social links order the same order was set for them.

    Thanks a lot.

    -Ammar

    Hello,

    I’m trying to hide related videos from the YouTube video I’ve inserted on my page. I’ve tried adding api_params=”rel=0” but it hasn’t been successful. This is the shortcode I’m using:

    [fusion_youtube id="bWlzDjNqIvI" alignment="center" width="1000" height="500" autoplay="false" api_params="rel=0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class=""][/fusion_youtube]

    What am I doing wrong?

    Thanks.

    Hello @happyalanaday

    Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    My friends. I updated the theme, and it works well, but there is a problem with the slider. How to make the slider full width on home page? it remains the same size as the width of the page, I set up the full width in the layer slider settings, but it did not change the size of the slider. http://www.higiena-jawor.pl/

    Thanks!

    Hello @Higiena

    I believe you are checking this under Avada > Theme Options and not under Fusion Options > Slider

    Please see this screenshot => http://prntscr.com/h3x0a5

    If however the issue persist please do open a support ticket and our team will gladly assist you.

    Thanks

    -Ammar

    Hey Ammar

    I changed slider types, from Layer slider, to Fusion slider, and it works. Thanks a lot

    Have a great day

    Great to hear, thanks!

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