177 comments found.
I bought the wolervine theme some time ago now I should update the plugin Visual Composer. But that does not work because I need a license. According to the description it is still Visual Composer is as regual in the thme but the support page of: wpbakery.com always leads me back I should buy the plugin?
How is that to understand is it now contained or not? Please HELP
Greetings from Germany
Wow…SUPER….
VIELEN HERZLICHEN DANK GRÜSSE AUS DEUTSCHLAND
Hope help you, any questions feel free let me know and please vote for it on ThemeForest. Thanks
Hello
I am using the theme to an existing multilanguage site. The options inside each page (show/hide title, breadcrumbs, layout etc) are not saved upon updating the page and are reverting to the default ones. It seems that there is some conflict with WPML Multilingual CMS. If I deactivate it, the update of the page along with the chosen options works as expected. Please advise on the actions that need to be taken in order for the plugin to be active and the saving of options in page to work.
Thank you for your time.
Regards
Hi, Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
I have posted my issue on the support system can someone please respond?Thanks
I purchased the theme and upon upload realized that the reason it was not uploading was because I purchased a WP version instead of the Shopify version – I have emailed joomlavi several times about this to see how I could exchange for the correct version – however now I see that the Wolverine theme is supported by different authors? Or are you guys all the same crew? It is quite confusing; basically I am setting up a SHOPIFY site and not a WP site so there is nothing I can do with a WP theme!! Please help ! Many Thanks
We are sorry for your confusion, our theme is clearly described as support for wordpress only, not for SHOPIFY : http://prntscr.com/ghm9ov If you build on WP, please contact us when there are any problems need help. Thanks!
Yes, this is my error, I fully accept this. After purchasing and failing upload I realized there were in fact several Wolverine themes by different authors. My point is I am not making a Wordpress site and have no use whatsoever for this so in the case that you do not have a Wolverine Shopify theme that you could exchange for me, I am requesting a refund so that I can purchase the Wolverine Shopify theme. I have checked with Themeforest and the issue of refunds in the event of an erroneous purchase seems to be at the author’s discretion. Therefore in good faith, to maintain the reputation and profile of customer support that you have established, can you please refund me as I genuinely have made an erroneous purchase, and if there is someway I can prove this I am more that happy to furnish you with proof! Thank You
Hi, In your case, i think you have to contact with Envato for refund. Read more here: - https://themeforest.net/page/customer_refund_policy - https://themeforest.net/page/author_refund_policy Thank you very much
Hi,
I am having trouble importing the demo data of any site. The progress bar keeps getting stuck at the “Install Demo Data”. All the plugins are up to date. Is there a way to manually upload the demo content instead?
Thanks.
Please check follow: 1. What version php do you using? If lower 5.4, please update to 5.4 or greater. 2. Check your folder theme has permission create/write file? if not, please set permission for it. 3. PLEASE SET VALUE FOR VARIABLES BELOW IN PHP.INI/.USER.INI/.htaccess or some where(you should ask your hosting provider): max_input_vars = 3000 memory_limit = 128M max_execution_time=300 max_input_time=300 If you did all but still error, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic and give me your account website, my team support will check for you.
Hello ! On Wolverine, I have a big problem with the Page title background images. I cannot find the right size to make them appear correctly ; it seems that the theme automatically zooms in the image, and no matter how much I fiddle with my images, there’s no way I can get a decent result… I really hope you can help me. Many thanks in advance. France Lane
Our theme provide for you Page Title Height option. If you wan to apply for each page: Go to Page —> Meta Option Area --> Page Title tab and setting here: http://prntscr.com/gfp1x6 .If you want to apply for all pages, go to Theme Option -> Pages Setting tab and setting here: http://prntscr.com/gfp2cx
Hello, sorry, that was not my question. I want my image to appear in the Page title background : whatever title height I choose / whatever image size I have -> I get a zoom in, I never get my image full… it’s driving me crazy !
Hi, Please disable “Page Title Parallax” option in Theme Option -> Page Setting tab: http://prntscr.com/gj2rb9 if you want to apply for all pages or in Meta Options if you want to apply for each page:
Yep, that’s better ! Thank you very much !
Hi, Any issues, feel free let me know, we will find out solution for that. Thanks!
Hi, how do you get the garden theme home page as the same as the demo? I have installed the demo but its not like the demo?
Hi, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there for further support. I will check & fix for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hi, I’m having great difficulty with this theme so far. I was wondering if you could tell me why the colors aren’t responding. I’ve changed them in the theme options found on the dashboard. I’ve saved them and they display properly on the dashboard, but the site is still displaying the default demo color.
Thanks for your question, i explain below: When you click Save button => my theme will genarate new css file(decide style: color, font…etc). But you still look old style, because your browser cached css. Solutions: you have to clear cache on browser or press Ctr+F5 to remove cache If had problem, let me know. Thanks
Hi, I’m afraid this isn’t the problem. I’ve already cleared the cache and it’s made no difference
Please send your account wordpress, url website via message profile to check directly on your website. Thanks
Hi, I just messaged you with the details.
Hi, so for some reason the colors resolved themselves after I updated a button style. However it did not fix the color of the mobile cart icon for some reason.
Also, Im trying to create a footer like this: https://prnt.sc/fxduuc But Im not having much luck with this either. The footer seems to be stuck on the demo content layout. Ive deleted everything and changed all the layout info in the theme options, but nothings working. The social icons dont even work even though my accounts are linked.
When I hide the page title on single products (or any page actually, I managed to fix this by adding spacers on the home screen, which is unavailable on the shop and product pages) it pulls the whole page up and cuts off the product title like here: https://prnt.sc/fxeswn
I’ve managed to piece together the footer more or less, but I can’t find an icon list anywhere so I dont know the shortcode for anything.
Hi, i fixed for you problem on Social Profile widgets, they are display & working properly, here: http://prntscr.com/fxg29l Another questions, pls go to my help desk: please go to my helpdesk at http://support.g5plus.net/ Thanks
Hi I recently updated the theme, and now am getting a issue with slider revolution when trying to save a slide, I get Ajax Error!! error. I updated the theme, and all plugins with the new install. Help.
Please go to download & update to latest version here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (Need register account before open) In case still error: go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
I’m getting an error when I try to “Save and Generate CSS” on the styling options.
- Please check permission write/update on file style.css or style.min.css in my theme. For fastest, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. I will check for you. Don’t worry Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hello, thanks for your lovely theme! Two questions: 1) How can I remove the date from blog posts? 2) How can I change the reddish colours, for example for the text selection or buttons? I can’t find it everything in Them Options -> Styling Options. Thanks!
Solved n.2 
.blog-inner .entry-post-meta-wrap ul.entry-meta li.entry-meta-date {
display: none;
}
After that, click here: http://prntscr.com/exaa3n
Thanks
Thanks a lot!
Currently the latest version of Wolverine is 2.3 but I cannot update past version 1.8. I tried re-downloading “All Files & Documentation” and re-installed on my site . I also tried going through “Envato Toolkit” tab in WordPress admin area and each time I get version 1.8 and no option to go further.
I also noticed this from December 9, 2016 at 10:51 pm posted by my partner: When I tried to update my version went from version 1.7 to version 1.8. That doesn’t even make sense. I unzipped the zip file and inside it also said version 2.3 but that is not what I received. What are my options?
Hi, please review how to update to latest version here: http://support.g5plus.net/knowledge-base/how-to-update-to-lastest-version/ Hope help you. Thanks
Hello, i am working with your theme and i have a problem with my first product added with woocommerce : when i hit the cart icon in the main shopping page, the product is added into the cart, but when i am in the product page the “add to cart” button doesn’t work : the little wheel turns and nothing else happens. How can i fix that? thanks
Hi, please give me your account wordpress to check directly. Send via here: https://themeforest.net/user/g5theme Thanks
Hi, i checked on your website but can’t find anywhere listing your products => give me link. If not, i will create a product & page for test, pls confirm to go a head. Thanks
i have 1 product made, but you can create a test product if you need to
Fixed for you, thanks
Thanks!
HI, I successfully downloaded the template but I could not upload it to my Wordpress dashboard cause it notices an error. It says that the package could not be installed, , the theme is missing the style.css stylesheet. Could you pls help?
Thanks for your purchased my theme. Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there for further support. For faster, give me account ftp, also.
Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/
How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/
Hello , I purchased this theme a while back and I am also getting now a problem with visual composer.
What is problem? Please download latest version here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (need register account before open) Thanks
hello i am not talking about the slider, problem is with page editor, you can only use the classic mode:See here https://screencast.com/t/1djWCgfxBX
Please send to me your account wordpress, i will check directly on your website. To find your problem and find a solution for that. Thanks
How do I reply privately ? I can’t send credentials in comments.
Hi, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
It doesn’t let me login, register again or reset my pass – my purchase code is: b6d4c312-79a2-430e-a035-bccc466eba78 ,. coudl we talk via skype to sort it out ?
Email sent via t.jeremiah@gmail.com Your account haven’t got badge “Support”, so please renew for faster replied. Thanks
Hello Yes, but functionality of the theme does’t work.
I checked on my help desk, and you still don’t create any new topic, here: http://prntscr.com/ejn5w8 Please do it. Thanks
Follow your topic, we replied it everydays. Thanks
The visual composer section doesn’t load. There is no way to edit the pages.
Please create topic on my help desk at http://support.g5plus.net then give me your account wordpress there to check. Thanks
What do you recommend for removing all the demo data once everything is ready?
I really don’t understand your mean. Can you explain more?
First, I install the demo content. Then I change everything the way I need it. Last, what steps do I take to remove all of the demo content so the site/database are empty and run fast?
Exactly, but database is not a important factor for speed of website. Many factors: configuration your server, use cache or nor, cdn…etc
Ok, so I just delete the pages/posts and images? Is there anything else to remove?
You can delete what you don’t use, don’t mistake.
Also there seems to be a bug on Audio Posts, not just on our install but on your demo install. Please see the attached video.
Using Chrome/Firefox/Safari on a Mac. If you could please address asap, I’d appreciate it.
https://www.youtube.com/watch?v=xAkP4GVgmNgCould you get back to me on this please? It’s rather urgent
HELLO?!
Sorry very much for delay, we checked on my mac but everything is ok. Can you let me know what version OS? version of browser? This process may be longer because we haven’t got more devices like you. We trying to fix it. Thanks
Happens on the most recent version of Mac OS, in all three browsers. Chrome, Firefox and safari. Even happens on your demo site.
If you’d like to take a look at the problem via my Mac, happy to do a team viewer chat with you so you can inspect it.
We can make an appointment with this problem. Add my skype id: chinhtt2001 then we discussion & check via skype & teamviewer. Thanks
I have just added you. Our user id is: metalpotato.com
Thank you very much, ping me when you online, i’m online 8h30AM-17h:00PM(Mon to Fri). Thanks
Hey,
Somebody else on here asked whether you could show photo captions when using the ‘Gallery’ post type on a blog post. You answered them privately by email by asking for their logins. Is it possible you could reply publicly here? We are currently in need of showing the photo captions on galleries, so looking for some advice on how to do that with your theme.
Many thanks
What is account which i replied to? or send me link where, i will try to find it for you. Thanks
Hi i have a question with demo crashing. Here’s what our programmer found out. Please email me an updated Link with the correct style.css or what ever that doesn’t make the demo crash on install?
So although the version you sent me does appear to be the latest theme version the author has published (2.3), it looks like they forgot to edit the theme’s style.css file and change the theme version from 1.8 to 2.3 there, which is the cause of the confusion. So assuming the theme is 2.3 and the authors just forgot to update the style.css file, the theme demo importer is still broken. I managed to make due without the demo import and manually set up the pages – just took a bit longer since I had to figure out what each element was called.
For fastest, create topic on my help desk or send via message profile your account wordpress, url, account ftp. Also let me know what demo/hompages you want. I will check & install demo data for you without any fee. Thanks
How can we change the length of the excerpt on categories with this theme please? Or which filter should we use to modify it with functions?
I think you can add filter follow url: https://developer.wordpress.org/reference/functions/the_excerpt/ it is here: http://prntscr.com/debrng Let me know result. Thanks
