Well, first of all you should be checking wordpress error log and your server’s log to have an idea of what’s causing the problem. With only this information I would say that the server resources are not high enough.. but again, the logs might answer this.

Another way of testing is to replicate the server on a VM locally if you don’t want to mess with the live site.

Regards, Luis.

Dear ShocMag Theme Author,

Here is the error log file: https://pastebin.com/6SvRqFFS

Please, setup the demo content we need or share with us .sql so we can import and replace the url with our permalinks.

Thanks

Please send me an email (support@strictthemes.com) with your wordpress login credentials and I’ll help you setup the demo site.

Regards, Luis.

You just need to activate this box https://cl.ly/3a102W2J3X0k

What about cloudflare cache everything?

Well cloudflare uses it’s own caching system, it’s out of our control and we can not predict how they will change it as time goes by but the post views are refreshed after the DOM is ready via ajax call so it should work just fine.

Hi.. there is no option to do that through the admin area. You would need to make some css to specify on which posts the author should be hidden. You can use the body class to identify the post id.

For example this code will only affect to the post with an id of 478:

.postid-478 .single-author-info { display: none; }

Regards, Luis.

Hi, can you please be more specific? what sidebar are you talking about? there are different sidebars across the site.

Regards, Luis.

I have solved the image matter. However, there are more things I am frustrated about: 1/ how to only allow for top menu (secondary in your terms)? – the primary one keeps showing up although I checked it off in menu setting 2/ how to show full site title on mobile? – the header doesn’t stretch to show to whole title 3/ how to get rid of the toggle on mobile that only shows a blank tab? – I cannot work out what this is for, or how to use it properly 4/ how to make mega menu work on mobile ? – it simply doesn’t work, not even on your blog demo Thanks

I got my hands dirty and got it all working for myself. Cheers

Glad you sorted it out. Let me clarify these points, just in case: 1. Set an empty menu for the primary location but this will cause usability problems. 2. It should be fully shown, provide a url if you want me to check it. 3. That toggle is for showing/hiding the primary menu, that’s why is empty and also what I was talking about in #1. 4. For me is working just fine http://j.mp/2jFlvXq , with the primary menu set of course.

Please let me know if you need further assistance.

Regards, Luis.

Hi Todd, did you check this help article? https://help.market.envato.com/hc/en-us/articles/202821510

This is a very common error.

Regards, Luis.

Hi, that would probably increase a lot the load time because we would need to preload all latest news (and their thumbnails) for all the categories in the slider but it is definitely possible to achieve.

Regards, Luis.

Hi, sure you can, with a very easy CSS code you can modify the color like this https://cl.ly/1K2N1E402z0U but be aware that you may need to change the font color for the menu and buttons depending on what you choose.

Regards, Luis.

Hi, no problems detected so far. Update

Hi, please post your questions, what can I help you with?

Hi, the theme is already translated to Spanish, just set your wordpress installation to spanish in “Settings -> General” https://cl.ly/0c2x1c2C1o0k

Regards, Luis.

Hi, check the links because this one for example https://cl.ly/251u3l1m1H3F is pointing to

http://pittalkasia.com/audi-r8-lms-cup-%E2%80%A6lery-rounds-9-10

Check https://cl.ly/420d081v3L2u

Regards, Luis.

You can remove woocommerce safely, “toolset types” is not required by us.

Hi iosqar, it does -> https://cl.ly/1316091g0O3w

Regards, Luis.

Hi, just small fixes, nothing critical yet:

- Improved: Better php7 compatibility.
- New: Child themes can now have any name.
- Improved: Minor fixes.

Regards, Luis.

Hi, we have documented the steps to set up the site like any of our demos http://strictthemes.com/shockmag/how-to-build-a-site-from-scratch-like-on-live-preview-3/

If you find any difficulties during the process you can always reach us here.

We can also offer a service to set it up for you at an extra cost.

Regards, Luis.

Hi, are you using jetpack? other users are experiencing this issue when updating to 5.1 but there is an easy fix, please let me know.

Regards, Luis.

Hi. Thanks for your response.

That’s not the case though.

I don’t need a plugin. I run a mysql query to delete all related transients generated by your theme.

After 12 hours there are 30k rows regenerated in options table and the website is very very slow.

I have set cache to off in theme’s options but I can see that

transient_timeout_st_related_posts
transient_st_related_posts
transient_timeout_st_most_viewed_posts
transient_st_most_viewed_posts
transient_st*

are regenerating in options table immediately.

A big site with a lot of visitors and over 25k of articles working a lot better without transients.

How can I disable it?

Thank you

Any help on how to disable the cache? Making my website very slow.

Hi, there’s no “on/off” button for the use of transients. we are looking into it because the transient setting is mainly driven by the theme in this case and will need some heavy modifications. I’ll keep you updated with this when we head to a better solution. It was in our roadmap tho..

Regards, Luis.

Hi, there is no easy way to do that. It is possible though but will need some custom modifications, not only a few css lines.

Regards, Luis.

Hi,

1. Here you have the css rules to modify it as you like. Just paste it in “Theme Panel->Style->Custom” and play with the values.

/** Big Background Image **/
#header.header-bg:before
{
background: linear-gradient( to bottom, rgba(237,37,137,0.25) 0%, rgba(17,17,17,1) 100% ); /* This will turn it purpleish */
}

/** Frist Post Image **/
.post-sticky-a-yes-thumb a > div:before
{
background: linear-gradient( to bottom, rgba(237,37,137,0.25) 0%, rgba(17,17,17,0.8) 100% );
}

/** Second Post **/
.post-sticky-b-img
{
box-shadow: 0 0 0 150px rgba(0, 0, 0, 0.1) inset;
}

2. You have to create a language file based on default(.po .mo) found on “assets/lang” and translate the missing strings with something like PoEdit the save your new language files on the same folder.

3. There is not such list. Almost everything is base on those two colors. If you need to change a specific color you will have to right click the element and “inspect” then override the class via Theme Panel.

Regards, Luis.