Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28292 comments found.

can i delete “player_api” ? https://imgur.com/FcRyJD3 I want to speed up my homepage.

Hi there,

You need this API to pull the video. Please see this guide to speed up your site http://docs.uxthemes.com/article/232-how-to-increase-page-speed

Hi, I’m getting a mixed content warning when I try to use a custom cart icon. I have tried both png and jpg and also adding code to the functions.php in the child theme folder to make all URLs relative instead of absolute, but nothing has worked. Any ideas? Thanks in advance for your help!

We had that plugin installed already. For some reason, it is now working. We changed the cart icon back to one of the presets and then back again to the custom icon twice. Now we have our green padlock again. Bit of a mystery, but solved it seems…

How do I best create an event space between the things in my header main?

This is how it looks now = https://imgur.com/a/DFK14 This is how we want it to look = https://imgur.com/a/Ve5YX

Hi there,

I am afraid I can’t quite understand what you are trying to achieve. Please shoot an email via support and we’ll look into it.

I do not often get answers in the email – maybe something is wrong with my setup? Anyway I tried sending a support email hopefully we can reach each other. Hope you’ll help! Have a good day, thank you! :)

Hi there,

Somebody from the team sent out a response.

Hi, I want to install Klaviyo Product Tracking on my website. Can you guide me where should I add below snippet code?

<?php
    $ImageUrl = wp_get_attachment_image_src( get_post_thumbnail_id( $loop->post->ID ), 'single-post-thumbnail' )[0];
    $ItemId = $product->id;
    $Title = $product-> get_title();
    $ProductUrl = "http://$_SERVER[HTTP_HOST]$_SERVER[REQUEST_URI]";
    $Price = $product->get_price();
    $RegularPrice = $product->get_regular_price();
    $DiscountAmount = $RegularPrice - $Price;
    $terms = get_terms( 'product_tag' );
   ?>
    <script>
     var Title = "<?php echo $Title; ?>";
     var ItemId = "<?php echo $ItemId; ?>";
     var ImageUrl = "<?php echo $ImageUrl; ?>";
     var ProductUrl = "<?php echo $ProductUrl; ?>";
     var Price = "<?php echo $Price; ?>";
     var DiscountAmount = "<?php echo $DiscountAmount; ?>";
     var RegularPrice = "<?php echo $RegularPrice; ?>";
     var _learnq = _learnq || [];
         _learnq.push(['track', 'Viewed Product', {
         Title: Title,
         temId: ItemId,
          ImageUrl: ImageUrl,
          Url: ProductUrl,
          Metadata: {
          Price: Price,
          DiscountAmount: DiscountAmount,
          RegularPrice: RegularPrice
     }
}]);
</script>

Regards, Hindal

Hi Hindal,

Please copy the single-product.php file into the child theme and then place the code in the file. Ensure that the file has the path child-theme/woocommerce.

Thanks

Hello, we didn’t get the latest update, we are still on 3.9? How do we get this – it used to be automatic? Also is it possible to change the text in the label thing for the cart in the menu top? It just says “Cart” we’d like to write smthin else

Hi there,

Please see this guide on how to update the theme http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Hi, how do I get a realy fixed header? Not a “Sticky Header”

I want a header which don’t move in any way when scroll down, just make the main header sticky on top all the time.

Best reagrds, Oliver

Hi Oliver,

I am afraid we do not have any option for a fixed header. You will need a bit of customization for this.

Can you please let us change the responsive breakpoints from within the theme options? Having the desktop breakpoint set at 850px is ridiculous, it is really messing with my main menu

Hi there,

I am afraid we do not have a setting for this. You will need a bit of customization to achieve this.

Hello,

Quick question.

I’m looking to display a portion of content on my website to users based in another country (the US) , that isn’t visible to others.

I have a plugin that allows me to do this, but it only works by using a short-code.

Do you have any suggestions on how I could achieve this?

Thanks again,

Hi there,

The shortcode should work when placed in the pages. Please note that you might need to do some styling with the plugin.

Hello,

Quick question.

I’m looking to display a portion of content on my website to users based in another country (the US) , that isn’t visible to others.

I have a plugin that allows me to do this, but it only works by using a short-code.

Do you have any suggestions on how I could achieve this?

Thanks again,

Hi there,

The shortcode should work when placed in the pages. Please note that you might need to do some styling with the plugin.

i like to build a booking room in november 2017. when booking page will realase ?

Hi there,

I am afraid I cannot provide an ETA as to when the preset will be released.

How can i remove footer widget divider?

Hi there,

This CSS should do the trick, place it in Theme Options > Style > Custom CSS

.footer-widgets .is-divider{ display: none; }

Hi,

First of all, great theme! I am using the child theme included on the download, but the styles from the stylesheet of the child theme are not working.

I have also tried to put my custom styles using one of my fauvorite plugins “Simple custom CSS” but is not working either with your theme. I have used it on dozens of themes and is the first time it doesn´t work.

The only way I have found to put custom styles with your theme is from Flatsome options > Advanced on the custom CSS tab.

Why are the styles from the child theme (or the custom CSS plugin) not working in your theme? I Would prefer to use one of these methods instead the advance option of flatsome.

Thanks in advance, Victor

Hello Victor, sorry for the trouble.

You can place the CSS in Theme Options > Style > Custom CSS.

Hi sir, Please the plugins that is coming with this theme is premium or it is a free standard version?

Hi there,

The required plugins are free.

When does a new version of Flatsome come up with one of the best themes here? http://lowcarb360.de/

Hi there,

You are running the latest version of Flatsome.

I dont understand why this theme is so slow. I have 2 other woocommerce websites on same shared hosting plan and the flatsome store is so slow. Whats up with that :(

Hi there,

Please see this guide on how to improve your site’s speed http://docs.uxthemes.com/article/232-how-to-increase-page-speed

The Main Menu doesn’t show submenus at all. What should I do? Check the site: http://staging.nawkaar9.com

Hi there,

Have you fixed the issues, they are displayed on my end. Please clear your cache and check again.

This is the 2nd time it has happened. It has something to do with the lightbox option on products page perhaps. Every time I do something there and some weird thing happens with menus. Any setting that I should be careful which triggers something like this?

Also tell me what settings should I keep for my photos on the product page which are currently being rendered like this http://staging.nawkaar9.com/product/coin-album-144-coins-with-coin-holders/ I have tried numerous resolutions and none of them work much. I am tired of regenerating thumbnails. Please suggest some steps that you would take had you been in my place

Hi there,

Please shoot an email via support and we’ll look into the issue.

Hi there, when an email adress is added to the email-field in social icons in the header and you click on it then a blank page also opens. could you please remove the target=”_blank” from this field? makes no sense for emails because the mailsoftware opens a page itself.

Hi there,

I will pass this on to the development team.

Done for next version :)

Great.. thank you! :)

Is it possible to edit the color of the nav-line-grow in the header main menu? It’s using the primary by default. Even better… is it possible to have a nav-line-grow above AND below the menu item in two separate colors (like a red line above and a blue line below) with CSS?

Hi there,

You can use this CSS to change the color of the nav line

.nav-line-grow>li.active>a:before, .nav-line-grow>li:hover>a:before{ background: red }

Yes :) However, this will need a bit of customization.

My facebook login isn’t work. I already follow the step of nextend fb connect but still be shown an error about “Cannot load url…” something like that. Do I need any additional setup?

Hi there,

I am afraid the plugin is unsupported at the moment since it was discontinued. We are currently looking for an alternative and will keep you posted.

Hi guys. I have a ticket open and was receiving regular responses but now haven’t heard anything since I provided WP login details three days ago. Did you receive them OK? I’m worried I might have been moved to spam… Ticket number ​54541

I also have a couple of queries that I’ll ask here. 1. Product video is opening full page, rather than in a lightbox. (this is when I use embed video code from YouTube, removing everything except the URL. If I use the original YouTube URL it goes straight to the YouTube page). Am I doing something wrong? 2. All the pages I’ve moved over from my old theme have their featured images intact, but they are not showing at the top of the page. Is there any way I can change something and have all pages show their set featured image at the top of the page? Thanks in advance for your help

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