19077 comments found.
Hello again, you will see I am installing the multisite and I am already building two sites in the catalog, now how should I remove the sites that I install to demonstrate, the BUY button?
Please ignore my last comment i new fix…. thank
Hello, following the steps and installing site by site in my multisite to build the catalog I find that when importing the complete site in many cases after finishing and preview the site missing photos or resources … when compared with the installer preview I I realize this … for example see this site …
https://alejandrovalenti.com/marina/
It happens to me in many ... how do I solve this.
Thank for your support
Hi,
it seems to be the problem with your server because when we try to open couple of images that came with the demo import, we get 500 Internal Server Error. Just open for example main homepage background and you will see the same message as we get http://prntscr.com/h30m9k
In that case, you definitely need to contact with your admin/hosting provider.
Best regards,
Muffin Group team
hello,
are there any plans for AMP integrations….
Hi,
we are sorry but in the present form, it is not possible to integrate AMP because we can not break already existing websites and it would be necessary to do this.
Best regards,
Muffin Group team
When trying to created or modify a page I get the following errors: Ooops… Error 404 We are sorry, but the page you are looking for does not exist.
Any help on this? i’m using ver 20.6.4
Hey,
did you tried to disable 3rd party plugins? Also, did you checked your permalinks if are set properly? Would be also great if you can switch to any default WP theme like Twenty Seventeen and check if you have same problem.
Best regards,
Muffin Group team
Hi! I could’t find in the theme where active top bar to set up there social icons and something more. Please, could you help me? I read the documentation and see the comments but i don’t know why i can see it.
This is the url: http://www.proyectosfundacionorange.es/familyon/
Thanks!
Hi,
this is Action Bar and you can easily activate it under BeTheme Options > Menu & Action Bar > Action Bar section 
Best regards,
Muffin Group team
Puff…great and many thanks! I can’t believe i couldn’t find it…thanks again
You are welcome!
Hello, I did not find the way to add a ticket to start a conversation in the forum, that’s why I send them by this means, the concern is: I’m a web designer in Argentina, and when I saw this thema with its prearranged sites, I it happened to incorporate in my services the assembly of sites based on the pre-built ie the client chooses the model and from that moment to assemble the chosen site, buying the specific license for the client … now I am seeing to assemble the catalog where the customer can choose the model and I would like to know if there is any way to be able to demonstrate the site in specific without presenting the menu laterar with the rest of the designs … I can create a multisite and there inside install each one of the sites to be able to refer to the client in the demo but I find a lot of arming so many sites, there is some way I can carry this … thanks, congratulations excellent work
Hi,
there is a huge button “New discussion” on the left side when you are logged into the forum, what you can see on https://pasteboard.co/GQSvnHv.png so you can use it to create new conversations.
Anyway, the only way to do what you want is to create a multisite and install each pre-built demo. Exactly the way you said above and there is no easier way to do this.
Best regards,
Muffin Group team
Perfect thank you very much this will do and in this way send the customer to the chosen product directly inside my multisite
No problem 
Hi there,
I emailed a ticket with my purchase code etc… but did not get any reply.
Can you pls help me out!
Thank you in advance!
Hi,
we have many messages from you and the last one you sent on 19th October and we have replied on that message. So not sure, which message you mean exactly.
Best regards,
Muffin Group team
hi! i have imported meat demo theme but didnt find the recipes coming there…how to get it…please help urgent
thanks ignore it i solved it
thanks ignore it i solved it
Ok, we are happy to know that you have solved it
Hello,
Are there other layouts of Search Page? http://themes.muffingroup.com/betheme/?s=testI want to customize Search Page, How I can?
Thank Baiiyoke
Hi,
we do not have any other layouts of search but to customize it, you need to modify search.php file.
Best regards,
Muffin Group team
Hi,
Okay If i use your layout but I want to show feature image on left, You can help me?
Best regards, Baiiyoke
Where exactly you want to display featured image on the left? Please send us screenshot with explanation and also include link to page where you would like to do this and we will see if this is possible with custom css.
Hi,
Please see sample as title 3, http://hellolocal.travel/wp-content/uploads/2017/10/test.png http://hellolocal.travel/?s=worldThank
Ohh, ok. However, the search page does not display any images unfortunately and it is not possible to add them using custom css.
Hello how can I use shortcode from another plugin in muffin builder? I tried in a column but it breaks the layout. Thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi. It’s been a year since I purchased the theme. I once used it on a site but that site is no longer working and isn’t live. Now i want to use the theme on my new site but when i try to activate it, it says to deactivate old site. But i cannot get into old site because it is no longer available and working. Please let me know how i can use the theme on my new site. It doesn’t seem like license violation cause i’m just using it on one site.
Please let me know what can happen to fix this. Thanks.
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
The package could not be downloaded. – On active license domain
Sorry I get the error “The package could not be downloaded.” and the license is active. How can I install the new demo on the domain and pass this error?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Trying to deregister theme to register on final domain so I can then update. It’s not letting me.
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
I wanted to had a Better Business Bureau logo added to the social media icons. How do I do that? It made it more difficult as font awesome doesn’t have that logo icon.
Any help would be appreciated
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
So we are very sorry but we can not do make any exceptions.
P.S. The files responsible for social icons are header.php and footer.php.
Best regards,
Muffin Group team
woocommerce lightbox is not working. why What should we do. where is it set up?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
How to hide slider on mobile (Slider revolution)
Hi,
you can disable it easily under Slider Revolution > Layout & Visual > Mobile section. Just take a look at http://prntscr.com/h28nfd
Best regards,
Muffin Group team
thanks
You are welcome
I have already purchased 2 licenses and am about to purchase a 3rd and 4th. I want to use your theme for a project that requires I either use a third party listing plugin, or to create a page template with a custom form to fill in the variables. My question is if you have any recommendations on either of those solutions, or another solution? Are there any listing plugins you’ve found that have been compatible with your theme? Are there any plugins you’ve found that have worked well with your theme to create new pages with a custom template and add values with a form?
Hey,
we did never used such plugin so we can not recommend any but any plugin that is written in accordance to WP API, should be fine.
Best regards,
Muffin Group team
Hello!
Since it took me some time to find the answer, I just wanted to share that I used the custom css:
.woocommerce-page #Footer .widgets_wrapper { display: none !important; }
to remove the widgets in the footer area from all Woocommerce pages (shop, products, cart, and so on), while keeping the copyright info. You could also use ”.archive” instead of ”.woocommerce-page” to remove the widgets only from the shop page, or ”.single-product” to remove them from the products pages.
I’m new to trying custom css on my own, but I don’t think this will have a negative effect on my website. Could you confirm this for me,muffingroup?
And congratulations on the amazing theme!! You rock!
Hey,
we don’t think that it would have any negative feedback and the css you provided above, seems to be fine. So, if it works the way you want, it means that it’s a good one
Best regards,
Muffin Group team
Hi guys…Wanna but this, but I noticed your gallery lightbox does not switch through the pictures, but instead keeps the loop on the one opened in the first place. Was this done on purpose/is there any way to allow it go through the whole set?
Hi,
as we can see on http://themes.muffingroup.com/be/theme/pages/gallery/ the gallery switch through the pictures so we are not sure, what you mean exactly.
Best regards,
Muffin Group team
Hi, I just made a theme update and now Slider Revolution is not working anymore. It says i”update Required” and when trying to update it says “The package could not be installed. The plugin contains no files.” Is there a problem with the download BeTheme package?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thank you for your help. I was able to solve the problem. On my development site, I still had a previous version of BeTheme installed and there I was able to update slider revolution. then I copied the plugin file via filezilla on the live site server to overwrite the plugin. And it worked. Thanks again.
Ok, great!
What is jQuery filtering? Is it where you click and then it sorts? We have the masonry enabled, but not the jQuery filtering and it does this anyway, so were just wondering
Hi,
jQuery filtering is JS function that is responsible for sorting items with no need to reload the page. You can check how it works on http://themes.muffingroup.com/be/showcase/
Best regards,
Muffin Group team
