Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28292 comments found.

My lightbox shortcode isn’t work properly. What should I setting for using the lightbox button?

Hi there,

Please see this lightbox shortcode for reference http://flatsome3.uxthemes.com/elements/lightbox/

I already done follow your code. But it’s shown lightbox area on page, not hide. Do I need any config?

I need little help. How I can add value to table price? There is no default value in this code – but it shows $99.99

ux_price_table title=”Awesome title” featured=”false” description=”This is a description” button_text=”Order Now” button_link=”#” bullet_item text=”This is a bullet item” [/ux_price_table]

Thanks

Hi there,

We have an price input section in the Price Table element https://pasteboard.co/GRLbvaB.png

I just sent a support email. I keep getting ajax errors within the theme setup when trying to import demo content. Can you please look into my message. Last time I wrote a support ticket it took a week for me to get a response.

Thanks

Hi there,

We have responded to your issue.

Hi there,

We have responded to your issue.

Why did you add “https://www.youtube.com/player_api” in new versions , You know that is many countries Youtube blocked by governments so , website felt in a endless loop for loading this URL , Please give me a fix or remove loading this player in next version and do another job , Why a theme should load an external resource ? maybe we want to use it in local network , so I suggest you remove all dependencies , like as all developers give option to user to choose for example jQuery by Local or CDN

If we don’t want use video in the site , please tell me how to delete this line in flatsome.js without loose

Hi there,

You will need a bit of customization to remove the dependency. I will, however share this concern with the development team.

OK , Which customize , please tell me which lines should remove or comment

Hi , My website is really slow, I have checked through the resources in my website, it seems like flatsome is taking most the resources. I have tried cache, and reduce plugin. thatladyscloset.com

Hi there,

I am unable to access your site here https://pasteboard.co/GRL3zyU.png. Here’s a guide on how to fix your site’s speed http://docs.uxthemes.com/article/232-how-to-increase-page-speed

Having issues with banner short codes since recent wp and woo update… Anyone else having issues?

Hi Chuck,

Please expound on the issues you are experiencing.

Hello, is there a simple way to remove the text “x products” on the category pages? The text appears under the category and sub-category names.

Hi there,

This CSS should do the trick. Place it in Theme Options > Style > Custom CSS

.product-category .count{ display: none; }

Thank you so much! I have been looking all over for this trick.

Dear,

is there a possible way to have “No Review” written under the product, instead of being blank? this will help to have the products look organised and clean.

please refer to www.yard66.com

Hi there,

You can disable reviews in WooCommerce > Settings > Products > Reviews

dear, you misunderstood me

currently having the reviews enabled. product with review – displays stars // product with no review – blank

How can i make it. product with review – displays stars // product with no review – empty stars or text “no reviews”

Hello, I need to add a quantity box next to the add to cart button in the shop, i was able to do this with the next script, but it blocks the open dropdown cart after a product is added which i need. and after i remove this script the cart dropdown is working, any better way to add a quantity box next to the add to cart ? add_filter( 'woocommerce_loop_add_to_cart_link', 'quantity_inputs_for_woocommerce_loop_add_to_cart_link', 10, 2 ); function quantity_inputs_for_woocommerce_loop_add_to_cart_link( $html, $product ) { if ( $product && $product->is_type( 'simple' ) && $product->is_purchasable() && $product->is_in_stock() && ! $product->is_sold_individually() ) { $html = '<form action="' . esc_url( $product->add_to_cart_url() ) . '" class="cart" method="post" enctype="multipart/form-data">'; $html .= woocommerce_quantity_input( array(), $product, false ); $html .= '<button type="submit" class="button alt">' . esc_html( $product->add_to_cart_text() ) . '</button>'; $html .= '</form>'; } return $html; }

something?

Hi there,

You will require a bit of custom work to fix this.

I really need your help on this one, contacted you also via email.

When i add WooCommerce widgets to the page sidebar (none product or category page but using “Page – left sidebar” template) they will not show anything. I guess because the WooCommerce hooks / query is not loaded.

Any idea how to fix this?

Hi there,

Please shoot an email via support and we’ll look into it.

Hi,

I have some pre-sale questions:

1/ We are selling services so would like to create a page to sell voucher, do you have any voucher template demo?

2/ What is the best plugin (compatible with this theme) that supports printing PDF when customers purchase a voucher? I found one but not sure if there is any core feature in that already available in this theme or third party plugin that you would recommend?

Thanks

Hi there,

1. I am afraid we do not have such a preset. However, this is very possible using the WooCommerce downloadable products feature https://docs.woocommerce.com/document/digital-downloadable-product-handling/

2. I am afraid we have not had any tests with such kind of a plugin. Please check the WooCommerce extensions.

Hi, I have two issues currently. 1. When we go to the basket page float(0) appears at the top of the “your order” box, then on checkout it appears twice in that same place. 2. When you click on terms and conditions on the same “your order” box, the writing that appears underneath is cut off on the left hand side. Any ideas how to fix these issues?

Hi Dave,

Please send a link to your site via support and we’ll check this out.

Hi team

I don’t understand what doesn’t work on my lazyload image in catalog page

It seems that CSS property height: 0 in class img[data-lazy-srcset]:not(.lazyloaded), .lazy-load

and the property paddint-top: 100% in class .product-gallery img.lazy-load, .product-small img.lazy-load, .product-small img[data-lazy-srcset]:not(.lazyloaded)

don’t allow to show the main image properly…

http://shop.ellecigrafica.com/shop-online/

What I’m wrong in the set up?

Hi there,

Please shoot an email via support and we’ll look into it.

Hi UX team Can I manage to limit short description view under product box to one line or two line only, that’s due to different lengths of products description and result in non organized and non equal product boxes dimensions

Hi there,

I am afraid we do not have a setting for this, you will need a bit of customization to achieve this.

what type of customization? please specify.

Hi there,

You will need to write a filter in your functions.php file to control the display of the short description in the archive pages.

Hey guys, I can’t find a document regarding this. via the Nav Icon menu, I see I have the posibility to hite the title. but wher do I change the text there? for instance, if I want it to say something elswe than “menu”.

Hi there,

Please note there is no setting for this. You can use this snippet https://pastebin.com/srKb2YpK in your functions.php file.

Hi! Is there any known issue with the shop page? It doesn’t show all the products in the page (randonmly). For example, I have 21 products per page, and in some of them there aren’t 21 products, only 19 or 20. You can check it here:

https://www.outletpilarbatanero.com/tienda/page/8/

As you can see, there are 2 products that don’t appear at the bottom of the grid.

Or if you order the view by price, there is only 1 product in the first page!:

https://www.outletpilarbatanero.com/tienda/?orderby=price

I’m working with updated theme, WC and WP. Thanks in advance.

Hi there,

I have noticed that you are running an outdated version of Flatsome 3.3.8, please update to the latest version 3.4 and check if the issue persists http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Hi,

if i buy this theme do you get the wpml plugin free?

Hi there,

You will need to purchase WPML separately

Hello,

We are using your slider, but have two issues.

1. When we add the buttons to the slider, they don’t show up? Normally it works, but they seem to be too far to the left or hidden somewhere.

2. We’ve created an autoslider and it works fine, but is there a way not to have the second slider show up while waiting? Look at this picture, we pointed an arrow to show what we mean: https://imgur.com/a/6S1SW. Our visitors just get confused and think it’s a bug. We just want it to show the 1 slide and then go to the next later.

By buttons I mean navigation buttons by the way

Hi there,

1. Set the navigation position to inside in the slider options.

2. Please send a link to your URL via support so that we can check out the issue.

Hi. How many websites can I use the theme on for standard license?

Hi there,

One site. You will need to purchase a license for every domain.

Noted… Thanks for the reply… :D

Hi, can you please tell me how much longer for the booking demo ? thanks

not even rough estimate ?

Hi there,

I am afraid I cannot provide even the estimate. Please keep an eye on the changelog.

Can you at least confirm it is coming ? I`ve been waiting for more than a year

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