19077 comments found.
PLEASE HELP! I am having an issue with the “add to cart” button not showing for woocommerce products. If I switch to another theme it works just fine though.
Hi,
Please go to Theme Options > Blog, Portfolio & Shop > Shop and disable Catalogue Mode
Best regards,
Muffin Group team
I’m trying to create a portfolio page just like this one (http://themes.muffingroup.com/be/theme/portfolio-item/single-project-1/) but I can’t figure out how to display the client/website/task data. I have the default theme selected and I’m using the page builder.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
thanks
Hi,
There is no Spacer item in Visual Composer. It looks like some other plugin or addon added this item.
You can use default VC Empty Space item.
https://pasteboard.co/GT6G7iv.png
Best regards,
Muffin Group team
Just bought and activated the theme. I’m wanting to install the ‘Meeting’ demo which requires the Revolution Slider plugin. However the plugin is not bundled with the theme pacjkage. What’s the deal here. Surely I’m not meant to buy an additional license for Revolution Slider?
Hi,
Premium bundled plugins can be installed by TGMPA. Please go to your admin panel BeTheme > Install Plugins.
Best regards,
Muffin Group team
I have made my own unique icon font. Is there some way how could I use it in your theme?
Hi,
yes, you can. We have an option to upload custom font.
Best regards,
Muffin Group team
Hi, how to remove the “Buy Now” button?
Hey,
this is just an Action Button and you can easily disable it under BeTheme Options > Header & Subheader > Extras section.
Best regards,
Muffin Group team
Using the Denim demo, how do you edit the text over the Slider Revolution that says ‘DENIM’. Also, when the content is loading, it plays a funky noise. How do you get rid of that?
Lastly, your forums for support are down.
Hey,
you can do it under Static/Global section which is in the left top corner. You can see this on http://prntscr.com/h8jmvz
Yes, we know about the support forum down. This is due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So, unless it won’t be fixed, you can post your support questions here of course.
Best regards,
Muffin Group team
can you tell me that how can i add pagination on my page and i want to show more than one “related post”. So how can i do this?
Hi,
if you mean pagination for Blog page, you can enable it under BeTheme Options > Blog, Portfolio & Shop > Blog section. But to show more posts related, you need to have more posts with same category.
Best regards,
Muffin Group team
Sorry actually i want to show more than one “related post” on product page.
Hi,
Related Products pulls products from your store that share the same tags or categories as the current product. When you add more product with the same tags or categories they will show.
Best regards,
Muffin Group team
Hi, I just pourchased the Betheme and load a pre build theme, but on the right of the menu I see a green button named ” BUY NOW”. How can I remove this button? I registered correctly the theme, I put the registered code and I get the message: “Theme is registered”, but I continue to see this button. TX
Hey,
this is just an Action Button which comes with each pre-built website import and you can easily disable it under BeTheme Options > Header & Subheader > Extras section.
Best regards,
Muffin Group team
Hello, I would like to use this theme on several sites, how much does each license cost me or how can I buy multiple licenses?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi there, I want to know that is it possible make portfolio category as multiple select? İf it possible you can help me ?
Hey,
all available portfolio types, you can find on http://themes.muffingroup.com/be/theme/portfolio/flat/?mfn-s
Best regards,
Muffin Group team
Hi,
I am not sure if this is the right place for my question. I am a newbie.
I bought betheme a few days ago and I like it. I have already tried 2 of the beautiful pre-built webpages. And found a problem I don’t know how to solve: On my webpage some sides I want to build WITH a header menu. Other pages, sales pages, funnels, I want to build WITHOUT header menu. I tried “bespa” which has a header menu, but I wasn’t able to remove it or make it invisible for a few pages. Then I tried “belanding” which doesn’t have menus at all and tried to add a menu for a few pages. I wasn’t able to, but that doesn’t mean anything, as I told you, I am a beginner.
What can I do to have webpages with and without menus?
Thank you a lot for your help,
Maren
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi. I love BeTheme but I have a question. Is there a way to choose different menu for online store(woocommerce) for single product page and product category page like I can choose different one for a page?
Hey,
we are sorry but it is not possible for different woocommerce pages.
Best regards,
Muffin Group team
Hi there, ist there a new version of VC? On theme downloads page? Is Visual composer not included with the theme anymore?
Hi,
Visual Composer plugin is included into theme package of course and if you have any problems with its update, please send us access to your WP dashboard thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can take a closer look. Let us know in message, what for access is.
Best regards,
Muffin Group team
There is no VC plugin in downloaded theme files ..only slider rev is included.. I want to update my VC. Can you help?
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it then. Please don’t forget to let us know in a message, what for this access is.
I was wondering if there is a way to have people subscribe to your post and get updates when you create a new post? I can’t find any place that enables it.
Hi,
we are sorry but we do not have such possibility included into theme.
Best regards,
Muffin Group team
I have a problem with license activation I have purchased today, it seems api.muffingroup.com is not responding
Hi,
please try to register once again. We switched to backup server temporarily and it should be fine now.
Best regards,
Muffin Group team
It didnt helped “Could not connect to the Envato (ThemeForest) server to verify purchase. Please try again later.”
Hmm, that is weird because we are getting many registrations every our and it seems to be fine. Please send us WordPress dashboard access along with purchase code privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Hi, i can’t register my theme. I get the following error: cURL error 28: Connection timed out after 10000 milliseconds
What’s wrong?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
We hope to be back soon as @OVH promised, but situation is now not in our control, waiting for OVH to get all back up running again.
Best regards,
Muffin Group team
Hi, I checked this theme out a while back and want to present it to a proposed client but I can’t for the life of me get your demos to work
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, your support forum is down and has been down for a while. Any idea when it will be back up?
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, please can you send me the template the comes with slider Revolution. I will really appreciate. Thanks
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
But if you have any problems with its import, please send us access to your WP dashboard thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can take a closer look.
Best regards,
Muffin Group team
