Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi

I had a website made for our business couple of years ago. I didn’t know this but I have been told by our new developer that we are using Flatsome theme. Now we paid this old developer a lot of money two years ago for developing our website but have only been told by him now on asking for invoice that he actually never bought this theme and instead had a free version!! He hasn’t told us how he got this free version but he told us he never paid for it. This was two years, our website is broken in several places. I know this is no fault of yours, so we would like to buy the theme now by our account. But our new developer is saying that he would have to setup everything from scratch on this and he won’t be able to migrate the data over because the theme is more than a year old. Is this true or is there any migration tool that he could use because we really don’t want to lose our 2 years of data because of a unprofessional and unethical website developer? Please help!

Could you please respond to this as we are waiting on a confirmation from you before we authorize the purchase for the designer?

Hi there, apologies for the delayed response,

Sounds like you are using version 2.0. We are currently on version 3.0 which was rebuilt ground up and hence customizations made in Flatsome 2.0 would not work in the new version, please see http://docs.uxthemes.com/article/188-upgrade-to-flatsome-3-0.

However, you should be able to migrate data without any hitches.

Thank you! How can we migrate data after we do a fresh install of 3.0? Is it a simple process or a manual one?

Hi, I need an ecommerce template and yours seems very nice and full of functionalities. I have one very important question, I would like to know if we can specify a specific price per unit of product following the quantity ordered. I mean, if someone want to buy just 1 to 10, it will be a specific price per unit like 20$, 11 to 100 10$ will be another price per unit, and 101 to 500: 8$, etc, of course, does it include a shipping price calculator ?

Sorry for asking this question, maybe someone already asked about it but couldn’t find a similar question.

Thank you

Hi there, apologies for the delayed response.

1. You will need a plugin to customize the price based on quantity, check out these plugins https://docs.woocommerce.com/document/woocommerce-dynamic-pricing/ and https://wordpress.org/plugins/woocommerce-bulk-discount/

2. WooCommerce has an option to enable the shipping calculator on the cart page

How do I change the text on the social icons tooltip? E.g. instead of “Follow on Facebook” to “Like us on Facebook”

Hi there,

Place this snippet in your functions.php file https://pastebin.com/eqhWT8db

Hi, I have send you a support email few days ago, please try to reply asap. Thanks.

Hi there,

Somebody from the team answered to your ticket.

No I haven’t received any reply on my “related product issue” email.

How could I remove the “signup” or “buy now” button ? I’m going to “appearance” -> “customize” > “Header”, I can see that button 1 and button 2, but don’t know how to remove it..

Hi there,

Please see this guide on how to add and remove items in the header Builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder

Hello.

I saw your theme Header design feature.

“Add a Off-canvas menu to header. The “Menu” label can be disabled.”

How to disabled it ?

Thank you

Hi there,

Go To Theme Options > header > Header Sidebar / Mobile and uncheck on Show menu title

Sorry for not clear qeustion.

I want to remove toggle menu icon and show menu title that can slide like facebook app and zappos.com.

thank you.

What learning management systeme is compatible with this theme ?

Does this theme support BbPress plugin ?

Yes :) You might need some styling though.

I seem to have a conflict with a plugin called Participants database. The CSS styling is allowing content to break out of the page container. I have managed to bypass this temporarily by removing the css of “position: fixed !important;” from this line in the plugin

How do i sort this 100%

table class=”wp-list-table widefat fixed pages list-container”

Hi there,

Placing some CSS to override that element in Theme Options > Style > Custom CSS should do the trick.

sorry for lengthy delayed response, only just seen this. Not too good on css, what actual css would i need ?

Hi, a couple of questions, please:

1 – Is it possible to limit the results in ajax search and adding a “see all” button if needed? I get an incredible long list of products. By the way YITH ajax search sucks, It does not find half of the products… I prefer Flatsome one.

2 – I have a custom js called from functions.php working perfect in product pages but it does not work in quick view popup. Any clues to fix that?

Thanks a million. Geat support!!

Hi there,

1. I am afraid we do not have a setting for this. You might need a bit of customization.

2. The Flatsome quick view uses its own different set of hooks to pull data. You will need to consider this in your customization.

Ok, so what hooks should I use to pull data in quick view popup in Flatsome? Thanks

Please tell me what hooks I shoud use for this. Thank you

When making a new post, there’s the option of a “Video” format, but when I select video, there’s no place to put in a url. I tried to see how it was done with the demo, but even the demo’s video post doesn’t have a video. How do I create a video post? Am I missing something?

Hi there,

You can add the video in tow ways,

1. You can embed the video as shown here http://www.wpbeginner.com/beginners-guide/how-to-easily-embed-videos-in-wordpress-blog-posts/

2. You can use the UX Builder and embed the video using this element http://flatsome3.uxthemes.com/elements/video/

Oh ok. With other themes, choosing a video format post would normally make the video display in the featured image area.

With the ability to embed a video in a standard post as well, what would be the point of selecting the video format in Flatsome? Is there some advantage?

is your theme is compatible with Nextgen Facebook Login plugin ? I saw in some comments people are getting issue with Nextgen Facebook Login plugin

Hi there,

The Plugin is no longer supported by the Nextend (The plugin Developers). We are therefore looking into a suitable alternative.

When I click on the terms and conditions in your checkout, it doesn’t send me to the site that has them. It tries to open them in the cart, making it hard to see. https://imgur.com/a/zKQQx

How to fix? :)

Hi there,

Ensure that you have set the Terms and Conditions page in WooCommerce > Settings > Checkout > Checkout pages

Hello, we have done this and it is :) Look at the screenshot, it even refers to that page, but it pops down instead of links there.

Any news on this bug?

Hi, I’m trying to change the Home Page Slider from Full screen to container. unfortunately it is showing all banners in the Sliders if change the style to container or shadow. Can you help me to set the slider non full screen,

Hi there,

With the page template set to default, set the layout style to default. if you have the page template set to full-width, insert the slider in a row.

I moved the slider in row , it worked . Thanks.

Awesome :) Good luck with your site.

Hi do you know if the new maintenance version of 3.4 is being released with the 2.9.9 updated woocommerce files with it? I know you said early next week 19 days ago and I know it takes time to do coding but I am chomping at the bit to update it because it is causing issues with my website with the outdated files. Thank you for all that you do :-)

Hi there,

The maintenance update should include the updated files. I will also ping the development team in regards to this.

I have just checked and the last time that the 2.9.9 theme file was updated was on 4-16-2017 and there has been a LOT of WooCommerce updates that have come out since then.

Here is a list of all of the files that are outdated with WooCommerce:

flatsome/woocommerce/cart/cart.php version 3.0.3 is out of date. The core version is 3.1.0,

flatsome/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 3.2.0,

flatsome/woocommerce/single-product/add-to-cart/grouped.php version 3.0.3 is out of date. The core version is 3.0.7,

flatsome/woocommerce/single-product/add-to-cart/variable.php version 2.5.0 is out of date. The core version is 3.0.0,

flatsome/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.1.0,

flatsome/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.1.0,

flatsome/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 3.2.0,

Hello, I have this theme setup to have transparent headers in my shop (categories and products), but I have installed Woocommerce Product Vendors and in the Vendor’s Store page, the header is no longer transparent. How do I change that?

Thanks.

Hi there,

The theme options do not cover the Woocommerce Product Vendors pages and hence you might need a bit of customization to get the transparent header.

Congratulations! Nice Theme, Good Luck With Sale :grin:

Thank you for the kind words :)

php Question In my Shop https://meterlimit.de I have inserted min/max Quantity in functions.php. It runs but with one Problem. The Steps are in 0,1 with a Minimum of 0,5. If I take a higher value it shows 0,7999-0,8999-0,9999-1,0999 … you can see it here https://meterlimit.de/stoffundliebe/unistoff-weiss/

Any Idea, why it is so and how to change?

// Simple products Quantity Unistoffe add_filter( ‘woocommerce_quantity_input_args’, ‘jk_woocommerce_quantity_input_args’, 10, 2 ); function jk_woocommerce_quantity_input_args( $args, $product ) { if ( is_singular( ‘product’ ) AND has_term( ‘Unistoffe’, ‘product_cat’ ) ) { $args[‘input_value’] = 0.5; // Starting value (we only want to affect product pages, not cart) } $args[‘max_value’] = 2; // Maximum value $args[‘min_value’] = 0.1; // Minimum value $args[‘step’] = 0.1; // Quantity steps return $args; }

Hi there,

You will need a developer to help you with this.

Is there a good way to move the product Short Description just above the price and not below it? after pressing on the Show checkbox on the customizer

Hi there,

You will need to write a snippet that moves the hook in your functions.php file.

any help with that ?

Hi, do you have more than 1 option for the design/display of a single blogpost page? Can you have a single blogpost in the style of medium.com with no sidebars and spacing on both sides? If you have more examples of single blogpost pages can you post the URLs please.

What is the plugin you use to display a horizontal instagram feed/bar on top of the footer?

Thanks

Hi there,

1. Yes :) Unfortunately, we do not have the single blog post styles on the demo. You can access these settings on the Theme Options https://pasteboard.co/GSQdByz.png

2. We have an inbuilt Instagram element http://flatsome3.uxthemes.com/elements/instagram-feed/

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