28274 comments found.
In the Product Sliders in the UX builder, is there a way to exclude out of stock products? (... I don’t think there is, so I guess this is a feature request ;-))
Hi there,
Hide out of stock items in WooCommerce > Settings > Products > Inventory
Actually I don’t want to hide the out of stock items in my shop, I just don’t want them to show up in the product sliders. Like I can choose the categories or tags of the products that should show up, I’d like to have the option to choose “just show in stock items”. Thanks
Hi there,
We do not have that option. You can place a feature request for this here https://uxthemes.canny.io/flatsome
All the links in my account icon direct to the shopping cart. The URL should be domain.co.uk/my-account/page, but instead, they go to domain.co.uk/checkout/page. My live site is skiracing.co.uk.
Solved: In case anyone else gets this, go to Woocommerce>Settings> “Accounts” tab, and change My Account Page to “My Account”. Don’t know how this changed to “Checkout”.
Awesome
Thank you for letting us know
Hi,
I would like to add a recaptcha tothe registration page. What do I need to edit?
Hi there,
Please check out this plugin https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/
Hello,
in Safari (MacOS), when going to checkout page it doesn’t appear at the top without scroll – it’s loading scrolled down around 80%, so the user needs to scroll up to see the checkout.
Are you aware of this issue?
Thanks.
I have taken note of this issue and reported this to the development team.
Great, could you please let me know when it’s going to be fixed? Thanks
Hello,
1) I would like to buy a new theme for another one eCommerce but i want put Instagram Shop in Home page with Shortcode. Is that easy?
2)About Seo if i use Yoast and i edit the page without theme to create Headtitle for each page?
3) For speed your Builder is light for Speed Test?
Thank you in Advance
Hi there,
1. Yes
We have just the element for that here http://flatsome3.uxthemes.com/elements/instagram-feed/
2. Yes
You can use Yoast to create SEO optimized titles
3. Yes 
Your Theme Slider Cover can be use for eshop and u include more pages in Menu or only this is a Slider Cover? Thank you
Hi, how can I change the colour of the social media icons?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.social-icons.follow-icons i{ color: red; }
Hello. Two quick bugs.
1. Your testimonials do not seem to be responsive? See here https://imgur.com/a/s37Nt. You can visit at humanimpact.net/testimonials. How do we make them work on mobile?
2. The burger menu (the menu button on mobile) the lines through the box are too far down. See here: https://imgur.com/a/JXNBK they are not in the center. How do you fix?
Hi there,
1. The testimonials seem to be responsive from here.
2. Have you fixed it? seems to be displayed well over here.
I would like to know how I can get the product boxes in category pages all in the same height. For instance: when a product has a longer titel, the whole box has also more height than others. They should adapt all to the maximum size (otherwise it looks sloppy).
Hello Mike,
You will need some CSS for this. This should do the trick
.row.category-page-row .product-small.box{ height: 28em; }
Ensure to tweak the value to fit your needs
Hello is possible to somehow put in my own PHP, JS code inside particular pages?
Hi there,
You will need to modify the theme files to achieve this or you could use a plugin. Try https://wordpress.org/plugins/scripts-n-styles/
Hi, how to align button text to left or right (this is on mobile screen)? http://slovsa.com/img/Image-1.jpg tnx
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.button span{ text-align: left; }
My Cache is getting big so fast, I have to delete every day, why is that? I’m using Autoptomize.
Hi there,
Please disable “also aggregate inline JS” and “also aggregate inline CSS” as shown here https://blog.futtta.be/2014/03/19/how-to-keep-autoptimizes-cache-size-under-control-and-improve-visitor-experience/
hi, if i buy this theme, can i change my website language in french and chinese? sincerely waiting for your reply, urgent, thanks
Yes
You will however need a multilingual switcher like WPML
Hello, Long time back we purchased this flatsome theme. Is this support multi-depth menu? If it is, can you provide details. This is the site we used this Theme inwhich multi-depth menu not supported. http://www.pennyblacktemplates.com
Thanks Pennyblack
Hi there,
Yes the theme does support a multi level structure, you could see how to set this up here http://docs.uxthemes.com/article/51-3-2-menu-dropdown
Hello, We need to add Captcha to our site. We installed the popular Google Captcha plugin: https://es.wordpress.org/plugins/google-captcha/
It works fine in the wordpress native registration page: https://i.imgsafe.org/aa/aac83d9488.png
But it doesn’t work in the popup window of this theme: https://i.imgsafe.org/aa/aac95615ff.png
Is there any way to get the captcha in your theme?
If answer is no, then could you tell of a captcha plugin compatible with this theme?
Thanks.
Hi there,
Please check out this plugin https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/
Thanks. it works.
Hello, Is there any way to add the text “Hello {username}” in the top bar? This is useful to show the visitor that he/she is logged with the right account.
Take a look at my capture to see what I mean: https://i.imgsafe.org/aa/aaaddb08a8.jpeg
Regards,
Hi there,
You will need to edit the theme files to achieve this.
How do I remove “Sport Shop” in this imagur screenshot, please help look where Do i go
https://imgur.com/a/it8AEHi there,
You can fix this with Yoast SEO https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/
Still waiting for you to respond to 4 or 5 support requests. Over two weeks ago!!! Can you tell me how to add a captcha to comments? Im getting 50+ spam comments per day. Or do I need to find another plugin?
Hi there,
To prevent spam in your blog, please install https://wordpress.org/plugins/akismet/
When is the new Flatsome Menu Customizer going to be available?
Hi there,
I am afraid I can’t provide an ETA for this. Please keep an eye on the changelog.
Hi, is there any option to make a logo slider, so if you click the image its takes you to an url link? I know I can make an image carousel, but dosent give the option to make a url link, just shows bigger the images
found it!
Awesome
Good luck with your site.
Hello, I added the plugin ‘WC Fields Factory’, it’s a product page fields. I added a text field before ‘add to cart’, Once I fill it and add the product to cart, the field attribute+text appear in uppercase. I’ve checked the code and I see “class=”variation” (that has text-transform: uppercase), what settings affect this class in the editor? how do I change it to ‘text-transform:none’ without touching the code?
Hi there,
You can add some CSS to Theme Options > Style > Custom CSS. This should fix the issue.