28303 comments found.
Hi! How to connect my own font?
Hi there,
Please see this guide http://docs.uxthemes.com/article/224-add-custom-fonts-to-flatsome
Hi, the theme is missing the hentry microformats.for author and updates This is very mandatory for google SEO and needs to be fixed asap with an update of the theme.
Hi Mike,
Structured data is not handled by WooCommerce and not the theme.
hi i want to know if i sell theme how can i do Price Comparison with amazone ebuy ali Aliexpress ? the theme support that ?
Hi there,
You will need a plugin for this. Check out https://wordpress.org/plugins/pricemesh/
The theme does not have breadcrumbs and related posts for blogs, which is a big mistake, and I need those two
Hi there,
You can add this using Yoast BreadCrumbs https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/
How do I get support? Having trouble with this theme now.. Thanks
Hi there,
Please shoot your queries via support and we’ll look into it.
At last you have done best by adding Flatsome Studio.. the most awaited feature of Flatsome. Thank you very much for your team!
Awesome 
Happy Building with Flatsome.
Hello! I have 2 big problems: 1) When I try to open accordion in quick view it is not working (https://ciubotarubogdan.ro/buckle/shop/) 2) I have cleaned cookies, deleted all temporary data and so on. I am logged out and I am accessing website (a different link) from incognito. When I go hover footer, it shows me the option to edit block (https://ciubotarubogdan.ro/buckle/wp-content/uploads/2017/11/hover.png). Website is migrated from first link, nothing changed. When I am logged in, the first button is blue.
2) Second problem solved, it was a caching problem. Please investigate first one.
Hi there,
This is a bug that I have shared with the development team.
Hi, We use wpml to translate our website.. On desktop, we can see the language switcher in the top as expected.
On responsive however, we cannot figure out how to change the languages.
Could you please advise
Thank you
Hi there,
Add the language element into the mobile view via the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
Thank you, worked well
Color picker does not work anymore on WordPress 4.9
Hi there,
Please ensure that you are running the latest Flatsome version 3.4.2
I am struggling to find out how to change the link for the logo. It goes to my blog at the moment and I want it to go to the home page,
Hi there,
Please set your front page as the home page in WP-Admin > Settings > Reading
I see Instagram shared icon not at WooCommerce Product Page 
how can I do it?
Hi there,
Instagram does not support uploads via API. The only method Instagram gives its users to post is via their mobile app.
hi, when i register my website as a newuser or i bought something, why i didn’t receive any email from my website? thanks
Hi there,
This is more of a WordPress issue other than the theme, please see how to fix this http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
Hi
I loaded sample data “Fullscreen fashion” to have real fullscreen.
http://larido-projektywww.pl/akcesoria2017/ https://www.dropbox.com/s/gdwc04dujqq10yf/flatsome%20missing%20fullscreen.jpg?dl=0But whatever change I do on homepage then fullwidth template disappeares – and I have banner moved below menu and ‘in grid’.
How to setup page to ensure fullwidth content and fullscreen banner?
Best Regards Larido
Hello Larido,
I have checked your site here http://larido-projektywww.pl/akcesoria2017/ and it seems the page is full-width.
Hi! Need to put Purchase Code in the template?
Hi there,
You can enter the purchase code in the setup wizard or Flatsome > Activate Theme.
How does one change the text of banner in regards to the default banner code
Hi there,
You can edit the text by editing the textbox element as shown http://docs.uxthemes.com/article/192-ux-builder-how-to-create-a-slider
I just found out that some products have no review tabs with the Flatsome theme. What could be causing this?
Hi Mike,
Seems like reviews are disabled for this products in Product Data > Advanced
Hi,
I´m getting some messages from woocommerce twice. Any ideas?
Thank you
Hi there,
This seems weird, please shoot an email via support and we’ll look into it.
Pre-sale question: is it possible to add an image to product tags? Or at least is it possible to add a css class to every product tags?
Hi there,
You will need a bit of customization to achieve this.
This theme does not work with Woocommerce Additional Variation Images. How is that??
Hi there,
We have a planned compatibility test with the plugin as shown here https://uxthemes.canny.io/flatsome/p/please-make-the-theme-compatible-with-woocommerce-additional-variation-images
When I select the No colour overlay on the Google Map and apply it, it never keeps the change and always goes back to the default blue overlay… not a big issues but just wanted to let you know. Cheers
Hi there,
We have reported the issue to the development team and are awaiting a fix.
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