28291 comments found.
Hi
I loaded sample data “Fullscreen fashion” to have real fullscreen.
http://larido-projektywww.pl/akcesoria2017/ https://www.dropbox.com/s/gdwc04dujqq10yf/flatsome%20missing%20fullscreen.jpg?dl=0But whatever change I do on homepage then fullwidth template disappeares – and I have banner moved below menu and ‘in grid’.
How to setup page to ensure fullwidth content and fullscreen banner?
Best Regards Larido
Hello Larido,
I have checked your site here http://larido-projektywww.pl/akcesoria2017/ and it seems the page is full-width.
Hi! Need to put Purchase Code in the template?
Hi there,
You can enter the purchase code in the setup wizard or Flatsome > Activate Theme.
How does one change the text of banner in regards to the default banner code
Hi there,
You can edit the text by editing the textbox element as shown http://docs.uxthemes.com/article/192-ux-builder-how-to-create-a-slider
I just found out that some products have no review tabs with the Flatsome theme. What could be causing this?
Hi Mike,
Seems like reviews are disabled for this products in Product Data > Advanced
Hi,
I´m getting some messages from woocommerce twice. Any ideas?
Thank you
Hi there,
This seems weird, please shoot an email via support and we’ll look into it.
Pre-sale question: is it possible to add an image to product tags? Or at least is it possible to add a css class to every product tags?
Hi there,
You will need a bit of customization to achieve this.
This theme does not work with Woocommerce Additional Variation Images. How is that??
Hi there,
We have a planned compatibility test with the plugin as shown here https://uxthemes.canny.io/flatsome/p/please-make-the-theme-compatible-with-woocommerce-additional-variation-images
When I select the No colour overlay on the Google Map and apply it, it never keeps the change and always goes back to the default blue overlay… not a big issues but just wanted to let you know. Cheers
Hi there,
We have reported the issue to the development team and are awaiting a fix.
Hello, in product quick view is there any way to remove the bullet? We only use one pic per product, so the bullet looks odd.
I added this to the Custom CSS: .flickity-page-dots .dot.is-selected {display:none;}
which worked, but it also turned off the selected bullets on all the sliders, and I only want the ones on the quick view removed. Any suggestions?
Thank you
Okay – I think I just fixed it with this:
.product-gallery-slider .flickity-page-dots .dot.is-selected {display:none;}
Please let me know if you believe there’s a better way!
Glad you found a workaround
Good luck with your site.
I cant receive Order Confirmation Emails
HI there,
Please shoot an email via support and we’ll look into this.
Good day,
I am using the latest version of Flatsome with Woocommerce version 2.6.11 and on my Cart page i get this error:
Fatal error: Call to undefined method WC_Product_Simple::get_name() in /home/anyevent/50RK6914/htdocs/wp-content/themes/flatsome/woocommerce/cart/cart.php on line 103
in result it does not show also the checkout button on the Cart page.
Can you please help us resolve this issue?
Thank you very much for your quick response.
Hi there,
Please update your WooCommerce to version 3.2.5 and check again.
Hi,
I have a plugin that runs with woocommerce 2.6.14, and i cannot change it…
Is there another way around?
Thank you.
Sorry, but Flatsome is compatible with that old WooCommerce version. Have you asked the plugin author about updating the plugin to work with latest WooCommerce version?
Yes, but he does not reply to his support forum.
If i use an older version of Flatsome (e.x 3.2.5) it might help?
Thank you.
Because Flatsome 2.9 that comes with my purchase doesnt have the Visual UX Builder…
hi, do you have an announcement function in the theme? thanks
Hi there,
No. You will need a plugin for this.
hi, do you have any suggestion about the plugin? i dowload one, but i can’t show the text on the head, thanks:)
Hi! My Ux builder is no longer working
only loads text
Hi there,
Please update to the latest version 3.4.2 and check again.
Hello it is only one license for one domain name. Am I right?
Correct 
Hi there, for some reason my full width page is no longer showing as full width. The page template drop-down selector is not showing under page attributes in the page editor sidebar anymore either.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi,
Great template! but I have two problems:
1. I have complaints from customers who can not buy because they can not add products to the cart. It seems to be an intermittent error that happens on mobile devices. Do you know what can be wrong?
2. When I upload images with the weight already optimized for web, the template makes several redimensions to show according to the place. But those redimensions make them without optimizing. The redimensions weigh a lot more than the original images, which causes me to lose load speed on my site.
I await your quick response as we have the store live and they are two big drawbacks.
Sincerely
Hi there, sorry for the trouble.
1. Please shoot an email via support and we’ll look into it.
2. The theme does not handle images as they handled by WooCommerce. Please optimize the images using this plugin https://wordpress.org/plugins/tiny-compress-images/
Hi, can you recommend a different search bar compatible with this theme instead of YITH WooCommerce Ajax Search?? thank you
Hi there,
Please try out this plugin https://wordpress.org/plugins/relevanssi/
Thanks for this, will look into it.
Is it normal that Block UX Editor is not loading with editor user ?
Hi there,
No. Please check your plugins.
Hi, I have a question.
I want to apply the logo of the homepage in the font.
The font you want to apply is uploaded, and the name ” BELL “
What are the commands I am writing to ’ CUSTOM CSS ’?
Hi there,
I’m afraid I’m not sure what you mean. Please elaborate this via support and we’ll look into it.
Hello. I just upgraded to WC 3.2.5 on a Flatsome 2.9.2 site. Of course, now getting several Out-of-Date page messages. The server logs have a bunch of errors messages too. What is the future for Flatsome 2.x? I really don’t want to go to 3.x because I don’t want to learn your version of a Page Editor when I rather just continue to use Visual Composer which I also use on a bunch of sites. Thank you.
Hi there,
We are still supporting Flatsome 2.x. Please update to version 2.9.10