138 comments found.
Hola! You are planning to update the site on bootstrap 4?
Hey zzombomax,
Thanks for your interest in our theme! Unfortunately, we don’t have such plans.
Best Regards!
Dan
Just updated to Wordpress 5 and Visual Composer is broken in the backend. I have updated it to the latest version that I could (5.5.2 but needs to be 5.6). When will this be updated?
Hi Mike,
The next update will be released early next week.
Best Regards!
Dan
Thanks Dan, unable to use VC until then
Hi Mike,
You can install Classic Editor plugin which replaces the Gutenberg editor and makes your content editable as before.
Best Regards!
Dan
Thanks for the quick fix. Obviously would prefer not to have an extra plugin moving forward though so I will keep an eye out for your update.
Hi Dan. I just purchased this theme. Please I need helpful resources preferably video guides. Thanks
PS: I love this theme. It was smartpassiveincome.com look that enticed me to purchase this theme
Best regards.
Barry
Hi Barry,
Thanks for your purchase!
I’d recommend you to check this quick video guide about theme install and importing the sample data.
Please create a new ticket on our support site http://danfisher.ticksy.com providing more information about your issue(s) and we’ll try to help you.
Best Regards!
Dan
I’m New to WordPress and I’m being frustrated right now with this theme. Isn’t there a basic guide? How do I delete the Demos? I installed all of them.
Some of the plugins did not install.
Please help asap
I need to start setting up my website asap!
Hi Barry,
Just replied on your ticket.
Best Regards!
Dan
Hi, Is it possible to update woocommerce to 3.4.5 version ?
Hi Olivier-H,
Yes, you can update WooCommerce to 3.4.5.
Best Regards!
Dan
Hi Dan,
I love the look and feel of this theme but does it function well with multiple translations using a plugin like WPML?
I’m looking to have roughly four languages, including English as the primary language.
Hi ryankonky,
Yes, the theme is compatible with WPML plugin.
Best Regards!
Dan
Great theme, docs are a bit too poor, but everything is clean even the code is good. I rarely leave a comment on themes I work with, but this one is truly amazing. Worked with lots of themes, but yet only this one inspired me to write a good comment.
Hi vytsci,
Wow! Many thanks for your kind words. And thanks for your feedback. Docs improvements are in our to-do list
Best Regards!
Dan
Hi, I would love to buy this template but did you test it on mobile Firefox on a iPhone 6? On the homepage the about sections seems black and the content in the slider is very small on a mobile.
Hi culas,
Thanks for reaching out!
I just checked and everything ok on Firefox/iPhone 6 http://take.ms/kvH6s and Safari/iPhone 6 http://take.ms/KlNe8
Best Regards!
Dan
Hi there,
Is there a way to hide the comments box on specific posts?
Hi thegoverseas,
If you need to disable comments on specific posts, you can easily disable them on each post manually http://take.ms/qjUgE
Keep in mind that your support is expired. Please renew your support extension in order to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Thanks I had Discussion hidden
Hello, i’m using “One Page” as my first page option, however my blog articles and portfolio don’t show! Appears empty, how can I solve that? Thanks!
Hi mjorge,
As you can see from the live demo http://rocketwp.dan-fisher.com/demo-default/one-page-infographic-header/ Blog and Portfolio Posts displayed fine. Probably it’s some kind of conflict with third-party plugins on your side.
Keep in mind that your support is expired. Please renew your support extension in order to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
I am not able to download plugin in theme it shows an error. so can you please guide me?
Hi GWE_World,
Please make sure you’re using the latest theme version which is 2.6.4 After that try to download the plugins again.
Keep in mind that your support is expired. Please renew your support extension in order to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Hello, Can we safely update woocommerce to last verson (3.3.1) ? Best Regards !
Hi Olivier-H,
I’d recommend you to wait for the compatibility update by the end of the week.
Best Regards!
Dan
OK, Thanks !
Hi, I have a booking system that I need to integrate into my website. Unfortunately it won’t integrate correctly and is only displaying a specific height, no matter how much I play around with it. I assume this is because everything is in “containers.”
I have used raw HTML and a plugin to try to get the page to look correct but neither seem to recognise the full content.
I’ve tested the integration on another website and it displays correctly, so I think I need a workaround for the ‘containers.’
Hi fetchingdogs,
Thanks for reaching out!
Please create a new ticket on our support site http://danfisher.ticksy.com providing more information about your issue (site link, conflicting plugin name etc) and I’ll check it out.
Best Regards!
Dan
Are you the author of the theme in wAre you the author of the theme in word press of finbox?
Hi kreativ69,
I’m not sure I got your question correctly. Could you please be more descriptive?
Best Regards!
Dan
Hi I found an error If I use in Blog Masonry Grid – Default go in the full news, then click Turn Back All news on Blog page displayed with Clasic version
If in the site settings the Blog page is assigned as PAGE POST – Masonry Grid – Default not working
Hi oddessit,
You’re right, the ‘Turn Back’ button leads to page was selected as a blog page in Settings > Reading > Posts page
I’ll add additional option to customize ‘Turn Back’ button for single posts.
Best Regards!
Dan
Aucune considération et supprime les commentaires négatifs. A fuir ! No consideration and deletes negative reviews. To flee !
Hi AD-DIGITAL87,
You have never contacted me regarding any issues and just leave negative ratings with abusive words.
Keep in mind that only Envato team are able to delete a review. And by the way, I recommend you to stop doing that because I’ve received the next reply:
If it happens again, please let us know and we will take appropriate action regarding the ability of this buyer to leave ratings.
Cheers! Dan
Why in Theme Option we have Single Project Layout but not have Post Layout On Blog Options only left and right sidebar, if I want use No-Sidebar? For each new post need to enable Select Post Layout – no sidebar Make a global setting for Post
Hi oddessit,
1. You’re right, currently there is no Fullwidth Blog layout. But I’ll think about adding it with the future updates.
2. Basically, you’re the first buyer who asked me for a global option In most cases having a separate per-post option is ok for most buyers. Anyway I’ll add it into the consideration list.
Best Regards!
Dan
After the latest update to Wordpress 4.9 there are lots of bugs with Visual Composer. It creates a ‘page jump’ and saving issues. This is a known bug (https://themenectar.ticksy.com/ticket/1373179/) so can you please push an update to the latest version of Visual Composer as quick as possible.
Thanks
Hi Mike,
Thanks for letting me know about these issues. The next theme update will be released in a few days.
Best Regards!
Dan
Thanks Dan
Hi Dan, I just updated to the latest version of the Rocket theme and updated VC but now my post grid elements are not displaying. Can you please check the issue.
Here is a page where it is not working – http://test.backpackertravel.org/travel-offers/
and here is the same page on my live site http://www.backpackertravel.org/travel-offers/ so you can see it working
Thanks Mike
Hi Mike,
Looks like it’s your custom grid. All default and predefined post grids work fine.
Keep in mind that your support extension is expired. Please renew your support extension in order to get support.
Best Regards!
Dan
I got a notification to update to PHP 7.0 but an error message that the Rocket theme is not compatible. Is this being worked on?
Hi Mike,
There is a couple of minor issues that need to be solved to make the theme PHP 7.0 compatible. I’d recommend you to wait for the next theme update.
Best Regards!
Dan
Hi why after updated not working style from basic-grid-go-top-slideout
Hi oddessit,
What version of VC you’re using?
Best Regards!
Dan
new 5.4.2 WPBakery Page Builder for WordPress (formerly Visual Composer)
But the latest version of the theme includes VC 5.2 It means that you’re using VC not from the theme. Keep in mind that the theme requires customized VC.
BTW, you already asked me about this several months ago
Best Regards!
Dan
probably I do not remember) At the moment, the VC has changed, I think it will be updated and you) I’ll return the old version
I can’t seem to change the color of the footer links on a custom menu… The links are orange, even though I have changed the theme and footer links to blue. Some links on the site are still orange by default.
Hi musclefm,
Please create a new ticket on our support site http://danfisher.ticksy.com and I’ll check that out.
Best Regards!
Dan
