289 comments found.
No paging in the product page? I have 50 products that display 20 products on 1 page left without paging to display the remaining 30 products.
Hello,
You can enable pagination on the products page in the theme settings.
It it possible to delete price, cart, and filter by price?
Hello,
This info can be hided using custom css code.
is this difficult? will instructions be provided?
No, this is nit difficult. We will provide you with required info.
Hi! Pre-sale question here. With your theme, is it possible just to link off the other links to purchase (for example, Amazon, iTunes. etc. instead of selling books directly on the theme? If possible, can you briefly explain how to do it with your theme? Thanks in advance!
Hello,
Thank you for your interest in our theme.
For the shop functionality we are using Woocoommerce plugin. Please check their info about external products: https://woocommerce.com/videos/woocommerce-external-affiliate-product-overview/Thanks for your prompt response. I’ll take a look.
You are welcome.
Does your theme work for audio books, please?
Thank you.
Hello,
Yes, you can sell audio books using our theme.
Thank you, I will contact you again, after we finished the preparation.
Regards.
You are welcome!
Nice theme you got there. Displays fine on desktop/laptop, tablet and mobile with an exception: On mobile phones, the slider doesn’t show. Why is that?
Hello,
Thank you for your interest in our theme.
The theme was designed this way that slider is disabled on mobile devices.
But can it be enabled without fussing around with the source codes? I mean is there a switch in the theme options?
It can be enabled by adding CSS code.
very slow support and not satisfactory.. I am still stuck with my theme customization but issues are unanswered for hours. very poor support
very slow support and not satisfactory.. I am still stuck with my theme customization but issues are unanswered for hours. very poor support
very slow support and not satisfactory.. I am still stuck with my theme customization but issues are unanswered for hours. very poor support
very slow support and not satisfactory.. I am still stuck with my theme customization but issues are unanswered for hours. very poor support
Hello,
We are sorry for delayed replies. We are facing technical issues with our support system.
Also we requested several times your Wordpress admin panel credentials to speed up the solution of the issue and you still didn’t provide this info.
- Cart
- Single product
- CHECKOUT
Footer of the above page
Number of columns of theme option does not reflectt
Footer setting: 3 columns
Above page: 4 columns
Hello,
Please submit a ticket to our support system and we will provide you with required instructions.
I want to change the image and sentences at the top of the shop page. Where can I change it?
“Inspire Daily Reading
Visit Our Blog and Page Find Out Daily Inspiration Quotes from the best Authors
VISIT OUR BLOG”
This place
Hello,
Please submit a ticket to our support system and we will provide you with required instructions.
Dear Customers,
In case you have issues accessing our support website https://ancorathemes.ticksy.com, feel free to contact the support operator directly via email at tony@themerex.net. We will need your purchase code. Please take our apologies for any inconvenience caused.
Regards.
Hello, I’ve tried uploading installing your theme multiple times, but I keep getting the same error shown below. I’ve tried creating a support ticket but received no confirmation, it was received. Can you please tell me how to correct this error in the code?
Parse error: syntax error, unexpected ’:’ in /.../wp-content/themes/booklovers/plugins/support.team.php on line 434
Hello,
Please submit a ticket to our support system and we will fix the issue.
PSDs are not available ?
Hello,
We offer PSD files on request via our support system.
support RTL?
Hello,
Unfortunately this theme does not support RTL.
Hi, first of all, i have to say this theme is really nice. I have been trying for a while to change the font family within the administration panel “Fonts settings & Color schemes”. But sadly, nothing happen, nothing change when i save and refresh. Always the “PT Sans”.
Maybe an important point, this theme is installed on a WPMU.
Thank you
EDIT : i found where was the problem. I forgot to set the write permission. Thank
Hello,
Glad that you like our theme and solved the issue.
Feel free to contact us back via ticket system if you have any other issues.
Hello,
I am interested in buying Booklovers but before I have some questions:
1) The theme includes the translation into Spanish or I have to generate this translation by creating the .po / .mo file?
2) Is it possible to add some custom fields, for example ISBN or author, for each book? Would it be possible to do this with the Advanced Custom Fields plugin?
3) Booklovers is compatible with WooCommerce and WPML?
Thank you very much in advance!
Best regards,
Hello,
Thank you for your interest in our theme.
1. We offer theme on English only. You can translate it using .po/.mo files.
2. Unfortunately we don’t guaranty theme compatibility with third party plugins.
3. Yes, our theme is fully compatible with WPML and Woocommerce.
Thank you very much!
Hi,
I have imported the demo and I am using “Home 1” for my site. But from the Visual Composer editor I can’t some section… I tryied many times, but it is not working. Can you help me?
Thanks. 
Hello,
Please submit a ticket to our support system and provide us with admin panel details so we can check the issue
I am unable to upload the theme. There is an error message and will not work. Please advise. I am on a deadline. Thanks!
Hello,
Please submit a ticket to our support system and provide us with website address and Wordpress admin panel details so we can check the issue.
Template seems nice, but I can’t find there some basic functionality (and that prevents me from buying at this moment).
For instance, if you got to Shop – here: http://booklovers.ancorathemes.com/shop/ – you can’t see Book’s Authors. I would expect their names below the book’s titles. Same thing if you go to one particular book, for example this: http://booklovers.ancorathemes.com/shop/a-banquet-of-mouse/ - no Author names at all (except on the book cover itself). That’s very weird.
I wish to have there Book’s Author name and if I click on it I would visit page about that Author. This page, for instance: http://booklovers.ancorathemes.com/team/tom-parkins/
Also, below the text about that Author, there is widget “Latest Books”. I was expected those are the books from that Author. But no… so I can’t find any like where I can list books from just that (particular) Author.
Also, there are no Publishers, etc…
Can you please tell me if it’s possible to solve all those issues mentioned above, and how I can do that? If yes, then I will buy theme, otherwise it’s useless as a Book store template.
Thank you.
Hello,
Thank you for your interest on our theme.
1. Unfortunately by default there is no such functionality in our theme.
2. You can create latest books section for specific author if you create such products category and display it on the author page.
Hello,
Thank you for your interest on our theme.
1. Unfortunately by default there is no such functionality in our theme.
2. You can create latest books section for specific author if you create such products category and display it on the author page.
Looking for buying this theme. My WordPress version is 4.8. Will this theme work with that version?
Hello,
Thank you for your interest in our theme.
Yes, this theme is compatible with Wordpress 4.8.
Hello my website is pagosmiobooks.gr and i import demo data but main slider dosnt work can you help me?
Hello,
I replied to your ticket. Please check it.
thanks!!!fixed it
You’re welcome! Happy to help.
I tried to install the theme with the new update (April 17) and keep getting:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Warning: Error while sending QUERY packet.
Apologies, I figured it out. I went back downloaded the Installable WordPress file instead of the all files and docs and it worked perfectly.
Hello,
Glad that you solved the issue.
Feel free to contact us back if you have any other questions.
