Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hello, team! First, let me thank you for your cool project! Unfortunately I have some problems with the theme on mobile devices. Attached are screenshots of how Flatsome 3.4.2 (Wordpress 4.9) behaves on iPhone 5s (ios 8.1). As you may notice, the header is broken, overlay either, and the content itself (slider) doesn’t adapt to browser screen. Please, advise, how could I fix the issues?

https://cloud.mail.ru/public/ZmTC/TyzHRGVXp https://cloud.mail.ru/public/4qWr/JQ3dd8Ra4 https://cloud.mail.ru/public/9uTB/CxWTr4wyG

Hi there,

seems like you have found a bug. I have shared this with the development team

Hi, is there update for the issue? Thanks, Dmitri

Hi,

I need to show all woocommerce product gallery images vertically, not in the slider functionality. Is it possible to disable only the slider functionality?

Hi there,

I’m afraid there is no setting for this. You will need to edit the theme files.

I installed Flatsome with Woocommerce a few days ago and everything was working fine. However, suddenly there seems to be a problem related to lazy loading. The UX builder no longer loads, and page elements (eg. sliders/banners) that are supposed to lazy load just show a loading indicator. When I disable ALL lazy loading options for Flatsome, the images load, but there’s still a loading indicator and the text boxes do not load, and neither does the UX builder. I also tried disabling just about all of the plugins that I have and disabling cache. Nothing seems to work.

Also to add that the WP memory limit is set to 256MB (the server’s limit is around 700MB).

Hi there,

Please shoot an email via support and we’ll look into this.

Hey Guys,

Is there a way to change the default wpml language dropdown in the header? I am trying to use html instead of the provided “languages” dropdown. I would like to have a simple horizontal language switcher (English – Spanish) without flags. What kind of html/shortcode would I use to achieve this?

Thanks for your help! love the theme…

Cheers

Francisco

Hello Francisco,

You will need to contact the WPML support team to help you with this.

Can’t save edits in Typography. Other edits seem to save, but when I choose the Google font I want and hit Publish, it looks like the button works, but when I go back into this area to check on the settings, they have reverted to san-serif. Plus nothing changes on the front end.

Hi there,

Please ensure that you are running Flatsome version 3.4.2 and WordPress 4.9.1

Hey, after installing Revslider. all pages templates are gone, only Slider Revolution Blank Template can be chosen, any chance to fix that and be able to use rev slider and use all flatsome page templates?

Hi there,

You should be able to select the rest of the page templates. Please check if you are running the latest Flatsome version 3.4.2 and WordPress 4.9.1

problem solved

Hi, Shortcodes in woocommerce products categories “Top Content” and “Bottom Content” not working. How to add share icons to woocommerce categories? Thx.

Hi there,

Please shoot an email via support and we’ll look into it.

Hi, I really like the theme, but I do not want to install woocommerce. How do I delete the message that appears in the menu (mobile) “WooCommerce not Found”. Thanks

I’ve already removed the cart from the Main and Mobile menu, but the problem persists http://prntscr.com/hj5p19

The message is related to account. Removed and resolved. Thank you.

Awesome :) Good luck with your site.

hey I’m waiting an answer from you support for 1 week related to “Add card”. What’s going on?

Hi there, apologies for the delay.

Somebody from the team sent a reply.

hi yes but the custom solution create even more glitch. Plse just allow settings that has been tested on all devices & most common browser. By experience custom code bring more glitch than it resolve. Could you please correct the problem I mentioned initially for your next update? That would be great! Thanks

How to change the default “continue reading” button that shows on blog posts??

Hi there,

Place this snippet in your functions.php file https://pastebin.com/7Qq6sAUm

Can I use LearnPress / LearnDash / LifterLMS on Flatsome?

Hi there,

You will need to go through the plugin’s documentation to see how to use them.

Just purchased the theme and it would not install from the zip file from my pc. Am I missing something?

Hi there,

Please see this installation tutorial http://docs.uxthemes.com/article/185-getting-started

I can’t get my product thumbnails to show after the latest update. I’ve tried everything I know. What can I do? example: http://grapefruitkinks.com/product-category/ddlg/

Hi there,

Please shoot an email via Support and we’ll look into it.

I don’t what is happening but suddenly I get a Flatsome website the mobile view in my Google Chrome browser (Macbook). I have a lot of Flatsome websites and this is the first time, and only for this website.. How to solve it? Posted this same message in the Facebook group with a screenshot of the situation. Website: www.rvwebsites.nl

Hi there,

Have you fixed it? It seems to be displayed okay https://pasteboard.co/GWErSfs.jpg

Hello, I want to create my own ecommerce, I want to buy this topic, when a customer buys an article, and place its address, how it works to detect the place of purchase and where should I send it, how can I see where I send my customers’ purchases?

Can other people sell through my platform?

Hi there,

WooCommerce comes equipped with a geolocation module that can detect the customer’s location. Also, in regards to the shipping details, you could have the customer’s fill this out, The checkout page in WooCommerce allows for this.

Yes :) You can have different vendors in your store, however you will need a plugin for this.

What is the plugin required for this? That plugin works with this theme?

The new version has an issue on the customize mode. The header presets don’t work. I am trying to change the default preset to another but it doesn’t change or previewed.

It’s fixed in 3.4.2 :)

Is there a way to add the social media icons to an image on hover? I’ve tried adding other plugins but don’t seem to work. Wanted when you hover over an image in post that the social icons would appear and you could then share them like news websites tend to have. Thanks.

Hi there,

I’m afraid we do not have a setting for this. You will need a bit of customization to achieve this.

Thanks for your speedy reply. Finally found a plug in that works so problem solved!

One more question – I keep adding blog post in the new customise section (so easy to use!) and the words won’t fit in – don’t fit in the box. For push format or even normal the featured image is taking up all the space and the words are being cut off or not showing. Any ideas how to fix?

i just wanted to THANK YOU soooooo much for the new customise options. I was really struggling to make the website with images looking good and this has made me so happy. Its so easy to use – I’m showing and recommending to all my friends. It makes wordpress so userfriendly. I don’t need any of the customisations I used to have as this does everything. Thank you, thank you.

As a feature request (I’ll find the area to properly write)m I’d love more options to style the blog posts – fonts, custom text and moving featured images like you can with the banner images.

THANK YOU again, so excited about the new features :) . Now able to redesign my website.

favicon only displaying on dashboard

why is this happening?

Hi there,

This is a bit odd. Please check if you are using the latest theme version 3.4.2 and WordPress 4.9.1

I’m trying to set-up 2 columns only for the category pages, but when I use the first List style layout with 2 products per line, the products appear much lower resolution, like if it’s using thumbnail resolutions or something. If I use the 2nd List style layout, the products appear smaller, but the resolution seems fine – the images look high quality. I tried using the 2nd style, but if I use 2 products per line on the Mobile view, only one of them appears. Also with the 2nd List style, if I use only one product for Mobile, the image also appears low resolution.

But what I’d want to use ideally is the first List style but with high-quality images. I’ve regenerated the images twice already after I even set the maximum resolution I was using for product page images (2000×2000), but the images still appear low resolution in List style mode on the category page. Do I need to do something else here? I noticed the regenerate thumbnails plugins says the old image will be kept in another folder or something, but I don’t know if after I regenerate the site keeps using the old images and what I need to do to changes this, or if there’s a bug with the Flatsome theme.

Some help would be appreciated.

Hi there,

Please note that when you set the category to display two products per row, the catalog thumbnail image sizes increases and hence you have to adjust this in WooCommerce > settings > Products> Display > Product Image sizes.

Hello,

I would like to display my products from the home page and in the category page in this type of format …

can you tell me how I can display this box?

see picture here:

http://d.pr/i/OBr4qC

Thank you

Hi there,

You can set the drop shadow in Theme Options > Shop > Category Page > Product Box

Hi there,

You can set the drop shadow in Theme Options > Shop > Category Page > Product Box

thanks you very much, its ok :-)

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