13536 comments found.
Hello Ken
Whats the status?. I am waiting for your email about the update.
Guru
Hi goocha_charan,
I’m preparing the guide to you 
Will update soon.
Hi goocha_charan,
Detail was sent
Thank you! Did u solve the error that developer was talking about in the subcategory language section.?
Hello Ken That link you sent in email has page error 404.
Hi goocha_charan,
I though it was done. Can you please check again?
http://prntscr.com/hn82ee Those data is removed as your request.
Hi,
The support here is not good. I have sent message for 4 days now without solution to the problem of the theme and LearnPress Plugin. I am not satisfy with this support. This is bad. Here was the message I sent:
All the forum discussion for each lesson and course are not showing even after I had activated bbPress plugin. This makes students unable to ask instructors questions within the lesson and the course.
Can you help me to fix it?
Hi sunjava18,
So sorry for the inconvenience. As I mentioned before, it’s a conflict with another plugin so we will need some bit more time to find a solution. Just give us some more hours.
Hi,
The support here is not good. I have sent message for 4 days now without solution to the problem of the theme and LearnPress Plugin. I am not satisfy with this support. This is bad. Here was the message I sent:
All the forum discussion for each lesson and course are not showing even after I had activated bbPress plugin. This makes students unable to ask instructors questions within the lesson and the course.
Can you help me to fix it?
Hi sunjava18,
So sorry for the inconvenience. As I mentioned before, it’s a conflict with another plugin so we will need some bit more time to find a solution. Just give us some more hours.
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I just paid an extra $50 to get your garbage support, so answer my questions now instead of making me and everyone else wait 2+ weeks again.
The final exam keeps crashing. Students finish the 72 question quiz, and then the results say that they left a majority of the questions blank. They then have to redo the quizzes and the same thing happens. Why is this happening? Answer immediately.
Hi TonyT27,
I’m sorry to hear that, but we didn’t see any tickets from you. Misunderstanding?
In this case, I will need to check your site first. You can email me to candy@thimpress.com with subejct “TonyT27 – Eduma Support” or join us in our support forum.
Hi TonyT27,
Are you Jessica?
Hi ! Fast Presell question: Does this include any gamification features at all? ie. BadgeOs or other? I found support team 10 months ago wrote: “We are building an integration add-on for BadgeOS plugin. The ETA is 1 month and a half.” Any progres on that?
Thank You
Sorry aldaronn5, the project was pending 
Our team is 100% focusing on LearnPress 3.0 and we will need some more time for the BadgeOS integration. I will keep you an update.
How can I add a field to registration form?
Hi jagp2001,
We will need a custom child theme. I see your email, we will discuss more about this
please send me email ASAP that I think I need it, thanks.
Hi jagp2001,
Email sent
I’ve installed your theme now, it is a perfect, but when I’ve installed Eduma-child, it gives many issues on the homepage.Can you help me?
Hi Meda01,
Sure. I think there is a conflict with another plugin on your site. Just send me a request to candy@thimpress.com with subject “Meda01 – Eduma Support”.
Hello Ken, even when I make the profile of a teacher as a viewer only, he can still moderate the comments. What can it be?
Hello Ken, The footer of my site has defused itself: 1. In the part wants to become a teacher he lost the paralax effect 2. In the footer links everything is unconfigured.
I already tried to fix the Widgets but I could not.
Two days later it was normal. Now I have this problem. Thanks for the help here!
Hi nacientifico,
I’m checking your site.
Hi Ken, did you see the problem?
the teachers’ problem moderated the posts I got.
but I still have other problems. The button to become a teacher is no longer centralized. The paralax effect of either becoming a teacher has disappeared. The footer and logo information is all on the right.
one more question. How do I make commissions go to teachers automatically? Should they add their paypal accounts? I have not found the option where teachers can do this.
Hi nacientifico,
I’m checking the footer.
Hi nacientifico,
Fixed the footer issue. You was using a wrong widget areas.
I have two questions. 1) I would like to change the title header according to the type of portfolio category
2) There are very few adjustments for typography. When we use the Google Chrome inspection element, I see that there are typography styles that I can not find anywhere.
It happens with several styles, in this I’m doing classes from the style sheet of the children’s theme.
Thank you
Hi sol_398,
1. For this one, please email me to candy@thimpress.com with subject “sol_398 – Eduma Support”
2. I don’t get your point clearly. Can you share a screenshot about this?
as i saw in demo theme woocommerce is already integrated with Learnpress but in my purchase package it not.. How can i get woocommerce integrated with it…
Hi krvijeta,
Just go to menu Eduma / Plugins and you can find the addon. I see your requests about PayU payment too, just send me an email to candy@thimpress.com with subject “krvijeta – Eduma Support”, I will help you set it up.
Hello! I have a problem with submenu items. It seems like your demo website has the same problem. If you click on a subemenu item from the menu item “courses”, the active menu item (“courses” in this case) is not underlined. If you click on the submenu items from the menu item “features”, the active menu item is underlined. In my case, if I click on any submenu item, my active menu item is not underlined. Can you help me with this?
Hi tigerdesign2,
Sorry to hear that. Please send me a request to candy@thimpress.com with subject “tigerdesign2 – Eduma Support”, I will help you out.
pre-purchase Question
Can I Integrate Payumoney payment gateway with this theme without purchasing any other plugin
Can I Make a restriction like every course should be seen by only login member.
anyone please reply..
Hi krvijeta,
Yes we can
Just send me a request to candy@thimpress.com with subject “krvijeta – Eduma Support”, I will help you set it up.
Please check this page not opening ,.. Critical error…pleasy fix asap
Hi Yusuframzadc,
“Your PHP installation appears to be missing the MySQL extension which is required by WordPress.”
In this case, please contact your hosting manager and ask they to install your server resources.
It’s fine now please fix quiz error
Sure thing . It is a conflict with another plugin on mobile devices. Will keep you an update soon.
Hi Ken, please Commission add-on for LearnPress not work?
Hi nacientifico,
Sorry to hear that. But can you tell me more about the issue you have, in more details. Some screenshots will help a lot. You can email me to candy@thimpress.com with subject “nacientifico – Eduma Support”.
Hi, I want to embed the example mounted pages in theme. Can you help me ?
Hi vanesviti,
Just send me a request to candy@thimpress.com with subject “vanesviti – Eduma Support”. I’m more than happy to assist 
Hi,
All the forum discussion for each lesson and course are not showing even after I had activated bbPress plugin. This makes students unable to ask instructors questions within the lesson and the course.
Can you help me to fix it?
Hi sunjava18,
Sorry for the inconvenience. Let me check it first. There is a conflict, somewhere. I will keep you an update soon.
I am facing same problem like andressa_cb My site is redirecting to https://jars.trafficbetter.biz/bow.php?st=6&sd=566. In what file should I do the cleaning, I already installed several blockers but still the problem continues. Also I have updated the theme as well. But still the problem persist. Please help!
Hi welebriti,
Sorry to hear that. Can you share the site info so I can take a look?
www.muljibhaimehtainternationalschool.in
Hi welebriti,
You are using Eduma 2.8.6, this one is too old (a year ago).
The newest version is Eduma 3.1.9.1. Let me help you update the theme and all those other items
Just send a request to candy@thimpress.com with subject “welebriti – Eduma Support”.
Your support time is expired, please consider renewing support too.
Emailed you the request
Got it
It occupies too much space in the list. Thank you
Hello Ken, Any update on my issue. My Developer is waiting. Please solve the error it is showing. So that he can work further on category list.
Gurucharan
Hi goocha_charan,
Our team is checking your case. Please wait.
Hello Ken. Thank you, Is that a complicted issue?. Can you tell me a tentative date, so that until then i wont disturb you,
Gurucharan.
Hi goocha_charan,
2 more hours please.
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