22360 comments found.
Hello AJ,
I have added a mega menu to the menu and disabled the headings. But the style is not the same as dropdowns. For example the margin, and there is no arrow on top like how dropdowns have on top. How can I achieve these? Here is the link; https://goo.gl/2YWVZzThank you!
Hi there,
The mega menu doesn’t have the “pointer” arrow because it expands the whole width of the header so it wouldn’t make much sense as it would be under the logo. And the horizontal borders aren’t added because of the columns adding horizontal columns would make it look too much like a table. Of course it can be added via CSS.
body #site-navigation li.megamenu > ul.sub-menu > li a {
border-bottom: 1px solid #eee;
}
body #site-navigation li.megamenu > ul.sub-menu > li > ul > li:last-child > a {
border: 0;
}
Result: https://cl.ly/oGrv
- AJ
Hi again AJ,
I have managed to add the pointer arrow but still have two questions; 1) How to move the pointer arrow to right (only for megamenu) 2) How to change the “top” value for “sub-menu” class. So all the drop-downs would be horizontally aligned
Thanks!
Hi,
1. You can move it to the right like this:
.wpex-dropdowns-caret .dropdown-menu li.megamenu > ul:after {
left: auto;
right: 20px;
}
But to position it directly under the hovered link is impossible without advanced javascript.
2. I’m not sure what you mean exactly, can you share a potential mockup?
- AJ
Hello AJ,
1. Thanks for the snippet. It worked 
2. https://prnt.sc/hvq1ms – Here as you can see, the normal drop down and mega menu are not aligned. I believe it’s because of the value of megamenu’s “top” property.
Thanks!
Mega Menus are always positioned at the very bottom of the header. This is to prevent issues where the mega-menu may go over the logo.
This would be the CSS:
#site-navigation li.megamenu>ul.sub-menu {
top: auto !important;
}
But you can see the result isn’t good: https://cl.ly/odqy
However, if you want you can tweak that code to make the mega menu smaller
body #site-navigation li.megamenu>ul.sub-menu {
top: auto !important;
width: auto !important;
margin-left: auto !important;
}
Result: https://cl.ly/odGy
Personally I would keep the “Services” link simple without any dropdown in the main header and have the links added to the top of the services page instead, something like this for example: https://cl.ly/odXA
- AJ
Hello,
Can you help me with a little problem? I have a page with flags (48×48 px) is the size of the flag and when i hover over with mouse there is no title. In the media section i have everything entered title, caption, alt text and description. How can i show img title?
Kind regards
Hi,
How did you add the flags? Can you share the URL so I can see?
- AJ
Hi,
Sure. I have add it like a single image. Live site: https://goo.gl/rd632C
I have read that img title attribute was removed from WP 3.5 and up. If you have and idea how to add hover effect to image nothing fancy, just when mouse over it will display title.
Thank you.
Hi,
If it’s for the partners only you can use a little custom Javascript to turn the alts into title tags. Here is the code for that:
add_action( 'wp_footer', function() {
if ( ! is_page( '134' ) ) {
return;
} ?>
<script>
<script>
( function( $ ) {
'use strict';
$(document).ready(function() {
$( '#content img' ).each( function() {
var alt = $( this ).attr( 'alt' );
if ( alt ) {
$( this ).attr( 'title', alt );
}
} );
} ) ( jQuery );
</script>
<?php } );
Simply add this to the bottom of your child theme’s functions.php. The code will run only on the partners page. If you have any issues with that let me know.
- AJ
Hi AJ,
Can you please help me with a little problem? Can you tell me how to fix instagram footer widget without updating theme? Live site: https://goo.gl/rd632C We have many custom code and to update the whole theme would be very difficult. In footer the images from Instagram they don’t apear.
Kind Regards Thomas
Hi Thomas,
You will have to download the theme and replace the file at Total/framework/helpers/instagram-feed.php via FTP.
But you should not have ANY custom code added or tweaked in the Total theme. This is a very bad idea because it makes it very hard to update the theme as you said and you are going to miss out on a lot of fixes and new features.
Always use a child theme for your modifications – http://wpexplorer-themes.com/total/docs/child-theme/
Especially with the Total theme which is a very well coded and modular theme you never, ever have to edit any theme filer. The theme has filters and actions for everything;
- https://wpexplorer-themes.com/total/docs/use-filters-wordpress/
- http://wpexplorer-themes.com/total/docs/action-hooks/
You can see a lot of sample snippets here: http://wpexplorer-themes.com/total/snippets/
I highly recommend moving your modifications to a child theme so in the future you don’t have issues updating the theme in the future. Sometimes there are updates that require tweaking many files and hundreds of lines of code and I can’t spend hours telling you which lines of code specifically to remove and which to add.
If you modified something manually and you aren’t sure how to do it in a child theme simply ask and I can assist with that 
- AJ
Hi, the countdown timer. when time is finished we cannot add a message. It’s just stays 0 0 0 0 0 . Can we change this? Thanks
Once the countdown reaches the end you can just delete it and add something else. The countdown is added via javascript. It would be possible to hook into the counter by checking event.elapsed and using javascript to hide the counter and display some text. But you would have way more control by just manually modifying the page once the time is up.
What are you u using the counter for exactly?
- AJ
Ok thank you for the reply. It’s ok now.
Hello, AJ, I have an easy (i think) question for you.
How i can change the border colour of a button? I know how to change the background and the text (General theme option, Link & Buttons), but I don’t see the colour of the border (for exemple, I want the text black, background white and border in black)
I will probably have couple of other questions in the next days. Do you prefer I create a new comment each time or I add the question on this comment?
Thanks for your help!!
Alex
Here is a second question : How do I remove the thin black borders around the blog grid boxes? I read in other forums to add this custom css : .grid-layout .post {border:none !important;} I tryed that in couple of place, but was not working.
Thanks!!
Hi Alex,
- For the button border it depends. For example if you select the outline button style you can then choose from some predefined styles – https://cl.ly/oHFa
And you can add new custom styles as well via a little code in a child theme theme using a theme filter if you want.
That said…I think it would be a great idea to add a border option to the button module so you can better control it. I’m releasing an update soon so I’ll see about adding that. This way you can fully control the border width, style and color on any button style.
- The correct CSS for that would be this:
body .vcex-blog-entry-details { border: 0; }
Or you can reset it on a per-module basis like this – https://cl.ly/oGHF (as you can see you can go a bit crazy on a per module basis as well with the borders)
- If your new comments are related to the same original question then post it here as a reply, but if it’s a whole new question then a new comment is best. Thanks!
- AJ
Thanks AJ, I was not using the Total Button. I was using a html code from Mailchimp for a newsletter list. I found a solution to my problem! But like you said, it would be great to add border option to the button module!
Thanks for the answer and video, very helpfull!!
About the grid border, if you look on my website : https://www.alexandreglemieux.ca/ on the front page, the grid is correct, but if you go on “Blog”, the excerpt of the grid is not “flush” with the picture… I don’t know if you understand what I mean. I looked on the parameter of each grid and they look the same (except one is 3 columns and other 2). Is it something with the border? Thanks!
This is because when there is a border you need a padding so the content doesn’t touch the border, so when you remove the border you need to also remove the padding. Example:
body .vcex-blog-entry-details { border: 0; padding: 20px 0 0; }
I could have given you that code earlier, but I don’t like to assume what the customer wants as it can just cause more issues so generallyI only provide what is asked for 
- Aj
Thanks! It’s perfect like that 
Hello AJ, about the border of the button, if you look on this page https://www.alexandreglemieux.ca/apropos/ you will see that the “Envoyer” don’t have border. I am not using the Total Button Feature, so the only place I know to change the color is in “Link and button” (and border is not there). I am not able to change it in the html because I am using a plugin “Contact form”. Is there a easy way just to add a black border on the button?
Thanks
Alex
Hi Alex,
I’ll look into adding an option for button borders in the Customizer (good idea).
For now you can easily target the form buttons or all buttons on your site like this:
.theme-button,
input[type="submit"],
button {
border: 2px solid #000;
}
By the way I see you basically removed the background from all buttons via the Customizer and I see you entered 45 for the border-radius which won’t do anything you need to either define a pixel value like 45px, em value 5em or a percentage value like 50% (for circles). Just a heads up!
- AJ
Thanks for the heads up!! I just want to be sure that I put the code at the good place, I put that in “Custom CSS” on the top bar, is it good there?
It’s working, but may be it’s better in another place..
Hello, we just purchased this theme a couple of days ago. and we have a little problem in viewing it in IE11. is there any way this can be fixed in IE11? Pls visit pioneerfn.com.. in the main page and in other pages as well, the center image went a little bit far to the right. why is that? can that be fixed?
Thanks!
Hi,
There appears to be a bug with max-width on images in IE 11 when inside an inline-block element. If you add this CSS code to your site does it fix it:
.vcex-image-inner img { width: 100%; }
This code worked for me and I added it for the upcoming update. Thank you so much for reporting the bug!
- AJ
Thank you so much!
Hello. How can I disable page settings, on pages, posts and products only for users non administrators? Congratulations! Great theme.
Hi,
I have a little snippet you can add to your child theme for this – https://wpexplorer-themes.com/total/snippets/page-settings-custom-fields-admins-only/
I’m glad you like the theme 
- AJ
We’ve only just noticed, that since version 4.2.1 page titles are not being shown in the page header title bar. Tried various versions but anything after 4.2.1 titles don’t show for us. Page source shows that the titles are actually still included, just not displayed as they were. Any idea what changed and how we can get them back ?
Nothing should have changed, can you share the URL so I can inspect the code?
- AJ
Hi AJ, thanks for your reply and thanks for all the hard work you guy’s put in keeping this theme up to date.
You say “nothing should have changed”.
Looking at page_header.php between the 2 versions (4.2.1 and later) there are lots of differences!
Looking at the page output you can see that "<h1 class="page-header-title wpex-clr" itemprop="headline"><span>"</span></h1> is completely missing, this appears to be the problem. How can we include that, maybe as a add_action in the funtions.php ? Thanks (have emailed url)
.
Hi,
What I mean is that nothing has changed that would prevent the titles from displaying.
If you are using a child theme can you check your modifications? For example if you added the file from partials/page-header-title.php to your child theme (which you should never do) it may need updating.
Or if you were using a filter in the child theme’s functions.php file to alter the text displayed it may have an issue and require tweaking.
If you enable WP_Debug on your server to do you see any errors – http://wpexplorer-themes.com/total/docs/enabling-wp-debug/
We don’t actually have any email for support so I’m not sure where you sent it. For private support you need to have a valid support license and submit the request here – https://wpexplorer-themes.com/support/
- AJ
Hi AJ,
Thanks for your reply.
We have tried a clean install with no plugins, without child theme, still the same.
Put back 4.2.1 (or earlier) and everything works as expected.
I replied back to your gmail address, the one you gave me way back when you just released Total.
Can we add the title back into the header with an action in the functions.php ?
Thanks
Hi,
Have you checked to make sure it’s not disabled? -
I don’t currently have any email address used for support the email you are referring to is only checked about 1x-2x a week.
I found your email so I will reply there in a couple minutes, but in the future please be sure to renew your license and submit a proper ticket. I need to make sure the rules are for everyone
Thanks!
- AJ
Hey there,
I just replied back if you can reply with the logins for the site so I can see what’s wrong please do.
I can’t give you custom code to “add the title back” because it shouldn’t be missing in the first place, if it’s missing there is an issue and the only fix is to fix that issue.
- AJ
Hello, Is it possible to add a menu for the theme with “Logo Right & Menu Left”?
If you set your site to RTL the logo will automatically be on the right side and menu on the left.
If you don’t want RTL for your website and just move them around this can be be done with a little CSS – http://wpexplorer-themes.com/total/docs/making-css-edits/
Like this:
body .header-one #site-logo { float: right; }
body .navbar-style-one { right: auto; left: -12px; }
.boxed-main-layout .navbar-style-one { right: auto; left: 15px; }
.boxed-main-layout #searchform-dropdown { right: auto; left: 30px; }
- AJ
Thank you so much. That helps me. Great support!
Hi,
Importing the styling would be done by importing all the Customizer settings like this: https://cl.ly/oH6e
But if you do this it will reset all your custom selections under Appearance > Customize since it will import the ones from that demo (fonts, colors, etc).
- Aj
ok .. Thanks !
I would like to know how I can style the mobile menu – I need it to have 2 columns so tha the main topics will be on the left and the sub-topics for each item with be on the right. Leet me know if there are settings or if I need to manipulate it just with css or a mobile menu plugin. here is a link to the project design https://projects.invisionapp.com/share/YVE9A5JMJ#/screens/261484405 thanks!
Hi,
This is AJ the theme developer.
The design shown in the screenshot above actually has tabs and headings. It will most likely require creating a custom mobile menu for the site.
I can guide you on how to set the mobile menu style to “custom” via theme filters – https://wpexplorer-themes.com/total/docs/use-filters-wordpress/ (which will disable the theme’s built-in mobile menus) and how to add your own mobile menu HTML via a hook – http://wpexplorer-themes.com/total/docs/action-hooks/
Is that what you need help with? Or did you want help maybe locating a plugin that can achieve this style menu?
- AJ
I couldn’t find a plugin so I would appreciate help with customizing the menu. thanks
Hi,
Can you share the URL of your current site so I can see what you have so far?
- AJ
Hi AJ – any thoughts?
Hi,
I am looking at the live site, but currently you have it set to the dropdown mobile menu style (you probably want to switch it to the sidebar menu style – https://wpexplorer-themes.com/total/docs/mobile-menu-styles/) and the menu only has 3 links.
Did you want to setup the menu first with all the links you wanted to see how we can get this going?
Because you want a very customized mobile menu it’s probably going to require quite a bit of custom PHP, HTML, CSS and javasript. I can definitely guide in the right direction but I can’t custom code everything for you as it is beyond the scope of support. But in order for me to help it would be easiest if you setup your menu with all the links you want first so I can mess with it in the browser and see how we can do things for ya 
- AJ
I was just wondering if it is possible to set up the mobile menu using revolution slider?
Only a mobile menu or you want to show a slider that has a toggle on it?
- AJ
just to use revolution slider for the mobile menu. I was wondering if this would be possible and easier than rebuilding the mobile menu using css and php. thanks
What do you want to do exactly for your mobile menu? This plugin is even better for a custom mobile menu – https://codecanyon.net/item/superfly-responsive-wordpress-menu-plugin/8012790 ( quite a lot of customers use it)
- AJ
take a look at https://projects.invisionapp.com/share/YVE9A5JMJ#/screens/261484405 see the mobile menu icon. when you click on it a menu opens up. then click on r&d and you will see the submenu open up in the right hand column. that is what I would like the menu to do. I checked out the link to the plugin and that plugin does not seem to do this
Hi,
I think using Slider Revolution for this would be overkill but also fairly hard to do. Do you have any experience with Javascript? It wouldn’t be very hard to do this custom. You can set the Total theme to disable the mobile menu like this – https://wpexplorer-themes.com/total/snippets/disable-total-mobile-menu/
Then just add your own custom HTML and javascript for the pop-out menu. Do you own or does your client own the website in the inspiration website you linked to above? If so, you could just take the code directly from that site.
- AJ
I will look into the javascript / html option. what inspiration website to you mean? This is the design – https://projects.invisionapp.com/share/YVE9A5JMJ#/screens/261484405
Oh my, sorry I didn’t realize you were using invisionapp. I just thought it was a link to a site inside an iframe. ha!
Hi. As a complete beginner I’m enjoying my first experience of WP and Total Theme. I feel my site www.kenyoungart.com is taking shape nicely. But I’d like to introduce some spacing between the Header and the top image on Portfolio Posts, the Blog page, and Blog Posts. I find I’m unable to do this with either Backend or Frontend Editor, or with Customise>Appearance. Where am I going wrong?
Hi this is AJ the theme developer,
I am glad you are liking the theme 
So by default spacing under the header is actually added on the page title like this – https://cl.ly/oGKr
But your site has the page header disabled under Customize > General Theme Options > Page Header title.
The reason the spacing is added to the the title is because you can easily hide this via page settings – https://wpexplorer-themes.com/total/docs/page-settings-metabox/ – for any section where you want something at the top flush against the header (like your homepage).
So my recommendation would be one of the following two:
- Re-enable the page header title and disable it only on the pages where you want it disabled. And increase the margin a bit (I see your margin is set to only 10px currently in the Customizer I would recommend at least 20-40px for the margin value).
- Or you can just add a little CSS to your site to target the posts to add some spacing. Like this:
body.single-post #main,
body.single-portfolio #main {
padding-top: 40px;
}
http://wpexplorer-themes.com/total/docs/making-css-edits/
The second option may work best for your site since I don’t think you want to have the page header title on singular posts.
- AJ
That’s fantastic AJ. Thanks! I went with the 2nd option.
Hi AJ! How are you? I’m trying to activate the sound for background videos. I’ve seen an image with a filter you uploaded two years ago… I’ve tried with no luck… Can you tell me how to apply that filter? Thanks!!
Youtube or Self Hosted background?
- AJ
ps: Sounds will never play on mobile devices. Also using Slider Revolution for this (depending what you need) might be better/easier.
Self hosted! I don’t really like the sound option, I just want to show the result to the client and hopefully, discard it… I hope a quick function could do the thing, because redo the hero section with a RevSlider could be much longer… Thank you!
It should work if you add this code to your child theme:
add_filter( 'vcex_self_hosted_row_video_sound', '__return_true' );
Is that not working for you? Can you share the URL to the video so I can test locally?
- AJ
Thank you! I was using just
true
Hi,
on a site we use the header “Two – bottom navbar” with menu sticky option enabled. But then the logo disappears while scroling down. Is there any way to keep the header section with the logo sticky also or add a logo to the left side at the sticky navigation?
Thanks
Hi,
The reason only the menu becomes sticky is for usability it’s not good to cover so much of the page with sticky elements (such as a full header and bottom nav).
That said, you could use this addon plugin to allow for the entire header to become sticky instead – https://wpexplorer-themes.com/total/extensions/sticky-header-two-three-four/
- AJ
I bought Total theme 2 years ago. It’s very cool. Now I’m trying to move my website to new hosting server for upgrading php&mysql. Can I use the purchase code for new hosting server? I’m sure that it’s not new website. It’s just moving the hosting server. I wonder how the purchase code can be used on the new server.
Hi,
Of course. If you activated your license under Theme Panel > Theme Lincense (this was added in a recent update)
- http://wpexplorer-themes.com/total/changelog/
- http://wpexplorer-themes.com/total/docs-category/updates/s
Then all you have to do is de-activate it from the other site and then activate it on the new site.
If you haven’t registered the license then you have nothing to worry about
Just move the site, update the theme (if it’s not updated) and then enter your license.
- AJ
Hi, I cannot find where I can change the color of the meta info, like date, category, author and text. The meta category link color / link hover. Where Can I find this in the customizer
thanks
Hi,
There isn’t a built-in setting but you can do this with custom CSS.
Example:
.meta {
color: #000;
}
.meta a,
entry .meta a {
color: #000;
}
- AJ
Hi AJ!
Hope you are doing better!
I have a couple of questions: 1) Is there an easy way to customize a view of categories for woocommerce within Total?
2) Mega-Menu: a) is there an easy way to add a graphics in one of the columns of the mega menu? b) how to add headers to the mega menu? shall we design special CSS classes for a single element of the mega menu?
All the best, Konrad
Hi Konrad,
1. Depends, what do you want to change exactly?
The WooCommerce categories are completely outside of Total though – any customization will be done on the plugin end. But it’s definitely possible to change things via hooks, filters and CSS.
2. You can enter HTML for a graphic in to a link. “headings” are added by default based on the top level item. If you don’t see them maybe you’ve used the class to hide them? https://wpexplorer-themes.com/total/docs/creating-mega-menus/ (see last part).
If you want a super advanced mega menu though you could just use a 3rd party plugin such as UberMenu or the Clever Mega Menu both of which I’ve tested with Total.
- AJ
Hi Aj,
Thanks a lot for the hint with graphics.
Ad. 1. > I would like to add a short description of the product and hide the price.
Ad. 2. > By headers/headings I meant the following: HOME >
Homepage 1-7
Homepage 1 Homepage 2 etc.
referring to your example.
UberMenu: we are using UberMenu but we are not happy with a mobile version of it. So we wanted to use mobile version from Total but somehow it is in conflict with UberMenu (doesn’t display well – looks like when UberMenu plugin is active then menu is treated as a single object by Total)
Clever Mega Menu – don’t know it yet. Will check. But in fact, I would like to be able to use Uber for Desktop and Total for Mobile or most preferably pure Total approach…
Hi there,
- You can hide the price with some Custom CSS like this:
.woocommerce ul.products li.product .price { display: none !important; }
http://wpexplorer-themes.com/total/docs/making-css-edits/
I’ll add a setting to the next update for this 
- You can insert any custom code to the products via the WooCommerce hooks (learn about hooks here – http://wpexplorer-themes.com/total/docs/action-hooks/).
Example:
add_action( 'woocommerce_after_shop_loop_item', function() {
echo 'your custom stuff here';
}, 1 );
This is just an example since I don’t know how you are going to be adding the custom descriptions in the backend.
- You can always use the Mobile Menu Alternative – https://cl.ly/oH7u – which will set a custom menu just for mobile via the Total settings and also you can change the links that are added ( a lot of websites use slimmer menus on mobile). Then you can just hide uber menu on mobile via CSS.
When you enable UberMenu Total doesn’t automatically disable it’s mobile menu. Did you follow our guide – https://wpexplorer-themes.com/total/docs/ubermenu-manual-integration/ – and added the code from step 4 which is removing the Total mobile menu? If so, simply remove that code so you can still use the mobile menu.
- AJ
Hi, can I add “hot, trending, new” stickers to blog grid or post grid?
Hi,
This function isn’t included by default in the theme, but if you have a plugin for this I can show you how you can “hook” the function into the entries via a child theme.
- AJ
Hi, first of all, I’m amazed by your theme. I haven’t looked hard enough to find super-fast, a 5-star theme with so many good reviews and price that’s in my budget. I have some very important questions.
1. Do you get theme updates for life for a one-time fee of $39? Also, are there extra charges in the future? What happens to future updates if you shut down your business, for example? How does this all work?
2. Can I use elements from different themes that you provide? For example: Can I use a section from the SAMUS theme and add it to Boost theme?
3. Does your theme support font-awesome icons or other font icons? How hard is it to add new icons and style it without photo editing?
4. Is it possible to change the name of my theme in the source code without any risk to get future updates automatically? The reason I ask is I don’t want my competitors copying my website design
5. I’ve never used Visual Composer before. What tutorial do you recommend to get started?
Thank you very much and keep up the great work! I hope that I can be your customer if my requirements are met.
Sorry one other thing, how to add a multi columns footer menu like on your demo sites? Is this free? I didn’t see a mention of it here. Thank you
http://totaltheme.wpengine.com/features/builder-modules/css-leader-menu-item/Hi,
1. Yes, updates are always free. Once you activate your license in your dashboard you will receive automatic updates via WordPress – http://wpexplorer-themes.com/total/docs-category/updates/
2. There is only 1 theme but many demos. Every demo for example (Samus) is just a sample of what can be done with Total. Anything you see from any demo can be easily done via the page builder – https://www.youtube.com/watch?v=2JyW4yAyTl0
Also different demos use different Customizer settings for the fonts, colors, etc. So you have control over that also – https://wpexplorer-themes.com/total/docs/theme-options/
3. The theme has fontawesome built-in which you can use in various modules. Example: https://cl.ly/oEoV
4. You can’t change the name of ANY theme without affecting auto updates. That said, it doesn’t matter what your theme name is or how well you hide your code it’s very easy to copy any website and there are even programs and 3rd party websites you can use.
But with Total you have access to so many options and builder modules you can customize your site to make it unique (and even add custom CSS if needed for more advanced edits). So it doesn’t have to look like any of the included demos or be restricted just by the available theme settings.
5. As long as you speak English the plugin is self-explanatory. But we have a documentation article here – https://wpexplorer-themes.com/total/docs/building-pages-visual-composer/
It’s so easy to use and intuitive that with over 28,000 sales only a few customers have opened tickets asking how it works. But if you do have any questions let us know.
6. ANYTHING you see on any demo is included with the theme. Just some demos have certain functions disabled. There is NOTHING in a demo that isn’t included (that would be false advertising).
Many demos do have the footer widgets enabled – https://wpexplorer-themes.com/total/docs/widgetized-footer/
But you can also build a custom footer with the page builder – https://wpexplorer-themes.com/total/docs/footer-builder/
If you have any other questions let me know.
- AJ
Oh have a look here also – https://wpexplorer-themes.com/total/docs/total-wordpress-theme-anatomy/ – this may clear some things up.
Hi AJ, thank you so much for answering my questions. I will read through your answers carefully. The reason for my purchase is because of the risk of using free themes. I never considered this before, but I think premium themes like yours remove the risk of being locked out of their website. For example, if you use a free theme and update it, maybe you could be forced to pay for the premium version in the future. Is this a valid concern? Do users have more control and freedom with premium themes? Also, why are premium themes safer for business owners than free ones?
Additionally, how many years are you in business?
Thanks so much AJ
One more thing I thought of, I tend to stay away from too many plugins, however, I am very impressed with your theme combining with visual composer. Does visual composer make the front end of my website slower? Does loading too many plugins make my front end website slower, in general? Thanks AJ
Probably the most important question, do you offer 30-day money back guarantee?
How much SEO-friendly is your theme?
Do I need to make a child theme to avoid loss of my changes on future updates?
We don’t offer any money back guarantee.
The theme is very SEO friendly.
A child theme is only needed for advanced modifications.
To be honest, based on all your questions I would highly recommend you hire a professional to assist with setting up your site. It sounds like you may want help learning how WordPress works and customizations but this isn’t something offered with your license.
- Aj
Hi, why can’t we add html code to the footer bottom? Thanks
Hi,
The footer bottom should support html and shortcodes. If it’s not, make sure your item is up to date:
- http://wpexplorer-themes.com/total/changelog/
- http://wpexplorer-themes.com/total/docs-category/updates/s
A LONG time ago the copyright info used esc_html and didn’t support html but it now uses wp_kses_post so it will support html.
- AJ
Re: Cannot add images to Gallery
I’m trying to add images to a gallery. TOTAL is up to date. I also have RML.
I’m in the Backend Editor > Image Grid Settings > Gallery tab. There are already 10 images in the gallery. I click the plus icon and the Add Images window opens. Those 10 already in the gallery have a black check mark.
I click on an image I want to add and it displays a white/blue check mark. I click the Add Images button in the lower right-hand corner. The activity indicator next to that buttons displays for a second or two, then goes away.
The Add Images window remains. I wait a while. Nothing happens so I ‘X’ the window and I’m back to the Image Grid Settings window as before, no change, no new image added.
I cannot figure out what I’m doing wrong…
Thank you
Hi,
Sounds like your server is timing out or there is a setting on the server preventing you from adding more then 10 images. You can check the browser console while adding images to see if there is any internal server error to verify.
If you want to submit a private ticket so we can look please do – https://wpexplorer-themes.com/support/
One question though…if you are using RML why are you even selecting the images to display? Why not just choose category from RML to show? – https://wpexplorer-themes.com/total/docs/real-media-library-integration/ – this way you can control the items displayed in the image grid via RML which will be much easier instead of selecting them 1 by 1 and managing via the module itself?
- AJ