124 comments found.
Oh sorry, you misounderstood me. I meant – I will try it – and maybe I get some errors. But therfore I use a staging site. So nothing can happen
Hi, I use TechDesk V1.01 a long time. After WP 5.5 I have now some not working parts. Is it possible to jump to V2.0? Or do you think this will give bigger problems? I like the theme – it is easy to use https://virus-hilfe.info/
Hi. I think all must be ok, but of course I recommend to do backup before installing new version of the theme.
OK, I will test it in a staging site – try and error,,,,
Did you get an error? I didn’t quite understand your message.
What error did you get?
Oh, I used for the answer the wrong reply field. I tested now the new TechDeskV2.0. 1. I have to install “5” new plugins for V2 – why so mutch – and do I need all these plugins? 2. After I replaced some wigdgets, the site shows correct my articels 3. A lot of colors, fonts or other points inside the theme options are not overtaken from the old TD V1.01. But I do this from hand and it works 4. Bugs: I can’t change the header bg color – nothing happens when I change the color. The navi menu separator are always shown – selctor is on off. So the navigation is to wide. Maybe I must use more CSS for this problem – and use the child theme. But this is my first CT, so I have to look how to implement this.
Please write me to scream81@gmail.com
Hello. I need an intranet that allows users to only view files, does not allow them to download files. I also need the intranet to allow a user to upload documents through a simple interface, not through code. Can that be in your theme?
Hello. All our themes don’t have features for uploading documents. You need searching for some plugins.
it is possible to have a version to test on my local server before I decide to buy it. We are doing an analysis with different themes in my company. I’m afraid to buy it this one and it doesn’t work the way I hope it works.
Hi.
Unfortunately, but we don’t have a theme version for the testing. You can check the demo site http://wp.color-theme.com/techdesk/ . Theme displays posts by categories.
Best Regards, Andrew.
Hello, I have the samt problem as user ratzefummel: the Techdesk options can’t save changes, Yes/No buttons have no response. I use the very old version 1.02. Any news? Thanks
Hi. Yes, the theme options don’t working with WP 5.5 (max 5.4.2). We are preparing new update now. Thanks.
Hi. Our dropdown-menu stopped working. Also I can’t save changes in the ‘Techdesk Options’. I found techdesk is still version 1.01 but also I can’t update the theme. Any help? Thanks, J
Hi. Yes, theme doesn’t working correctly with new WordPress 5.5. We are making an update now. Please write to me in a couple of days. Thanks.
How can I select an article to be the Featured Article on the sticky widget? Not seeing any options in the article itself to do that.
Hi.
Sticky widget displays only sticky posts automatically. You need to create your article as sticky (Go to Articles and click “Quick Edit->Make this post sticky”).
https://www.wpbeginner.com/beginners-guide/how-to-make-sticky-posts-in-wordpress/Hi, which is the last version of this template? I have installed the 1.2, but I have some warnings explaining that we can have problems with the next version of php. Can I get other version of this template?
Answered by email.
Hi, I buyed the Theme years ago. Is it possible to download the last Version 1.2 – I use 1.02 and have now some Problems. Where can I download this Theme-Version? I have the Item ID: and the Item Purchase Code: Thanks for a helping hand
Yes, it’s possible if you are our buyer. Just send me message via our profile – https://themeforest.net/user/zerge
Hi, do you plan some updates with this template? I need it for a personal project but if the template will be abandoned it’ll difficult to launch it. Thanks !
Hi.
Yes, we planned updates for this theme, but after new theme which we are creating now. It will take some time.
Thanks
Thanks a lot for the quick response!
Is your theme suitable for this site? I was undecided 
https://sqlservermanagementstudio.org
Hi. What do you mean? You show me standard WordPress theme and two posts.
In the TechDesk theme you can combine articles by categories on the homepage. Please check demo – http://wp.color-theme.com/techdesk/
I don’t know suitable that for you or no
I bought your Theme . But how can I get demo site? :Please let me know how to download demo website.
Hi.
I answered you by email.
Thanks.
Videos are not played. Is there a trick? Videos werden nicht abgespielt. In der Entwurfsansicht laufen Videos ab, in der Seitenansicht nicht.
Hi.
Show me your page with video.
Thanks.
I answered you by email.
Hi Zerge,
i’m web developer (Both Wordpress and Frontend) having experience of 7+ years – I have done lots of projects for themeforest – if you need an developer please mail me at themezane@outlook.com
” I’m sorry if this comment distrubs you “
Hi.
Thanks for your proposition. I’ll let you know if we need your services in the future.
Thank you.
Thank you very much for your positive response
How can I change the credits the footer please, Thank you
Hi.
Go to “Appearance->TechDesk Options->Footer Settings->Copyrights for your theme”
P.S. Don’t forget hit “Save All Changes”
Kind Regards, Andrew.
Hello, Does your theme use custom post type for KB articles? or does it use regular post for the articles. Thanks
Hello.
Thanks for your question.
Theme are using regular posts for KB articles. Custom post type only for the FAQ page (http://wp.color-theme.com/techdesk/faq).
Kind Regards, Andrew.
Hi, thank you for the nice Theme. I have problems with the CT: Categories With Sub-Categories Widget. I like to use the option: Exclude categories: But when I Enter the categorie name, nothing happens. How do I have to enter it? And how for more than one categorie?
regards, MK
Hi.
Thanks for your purchase.
You should enter not name of categories, you should enter ID for categories (go to “Articles->Categories” and when you hover mouse cursor on category you can see tag_ID parameter in status bar of your browser. these links will help you: https://www.wpwhitesecurity.com/wordpress-tutorial/find-wordpress-category-id/ and https://www.youtube.com/watch?v=eEYiGwrVaBA ).
And yes, you can use more than one category, you should use tag IDs comma separated.
Kind Regards, Andrew.
Thank you for the fast reply. It’s working.
Techdesk is a great template. Is it possible to somehow make the title of the CT: Recent Posts widget a link to the filtered category?
Hello – I have purchased this theme and it is so far working very well. My questions is: On the demo home page, is this a special page (like ‘Your latest posts’) created dynamically? Or is it a static page?
If it is a static page, how do you size the size the widgets so they are two-columns (plus sidebar as 3rd column) and always all the widgets are equal height? We like this look very much but can’t seem to replicate it and it is not in the demo data included in the download. Thank you.
Hi.
In the demo I use “Static page” with widgets. I prepared widgets and all content from the demo for you. An archive file also contains some instructions how to setup static page with widgets like in the demo.
You can download it here http://html.color-theme.com/download/techdesk_demo_content.zip.
Thanks.
Thank you – that worked perfectly (after making sure to omit the period from the link). Best response time I’ve seen for any theme author!
Hi Can you help me to change header.php of this theme (I purchased) ? I use wp 4.9.1 When I want to change text: “TechDesk is a responsive helpdesk Theme For WordPress. Fully responsive design, homepage is built on the widgets, own support center.” into may language. I changed in header.php. but it is not effective. Please show me how to do it. Thank. (I have written to you but I think you are too busy)
Hi. Go to WP admin panel “Appearance -> TechDesk Options -> Social Icons -> Top Information Text”. After all changes you should click “Save all changes” button.
P.S. You can send messages to scream81@gmail.com .
Thank you. I have done. Thank for your support.
