4037 comments found.
Hello, I am trying to import the food demo for the Soledad theme I purchased, and the import has just frozen at this statement : Generated image ID 925 successfully (25 images left)” for the past 10 minutes almost. I tried importing the demo again, and it stopped at the same number. What to do?
Hi,
Please create a new ticket on our support forum – our support team will check it help you.
Best Regards,
PenciDesign
Hi,
Thank you for interested our theme.
We didn’t tested our theme with this plugin, I think you can ask author of this plugin to know about that 
Best Regards,
PenciDesign
presale question. I have still new to AMP. I wish to add a cookies policy plugin, will it load on AMP pages and can you please clarify what plugins wont work? I am debating whether to purchase your theme just because of AMP or go for something else. Thank you,
Hi,
Thank you for interested our theme.
The AMP pages will appears in search results of google when someone search your site on google. It has a standalone interface with mobile or desktop interface, and there doesn’t display cookies policy. As I knew, no any AMP plugin support cookies policy for now. Of course, the mobile interface still display your cookies policy plugin fine.
Best Regards,
PenciDesign
Hello. I bought Soledad Theme more than one year ago. I just want to know if it is possible to activate new demos, like Photographer Demo or Minimal Simple Magazine. Also, I want to know how can I get Vimeo in the list of Social Media Options.Thank you very much.
Hi,
Please create a new ticket on our support forum or send us an email via our contact form – our support team will check it help you.
Best Regards,
PenciDesign
Hello,
It’s 2000 themes for $39? Is that right? If so, the themes has some sort of limitation?
Thank you
Hi,
Thank you for interested our theme.
Yeah, with our discount now you can get our theme for $39 – include all demos come with our theme as you can check here – you can use any demo you want for your site, of course all the layouts & styles can be freely combined.
Best Regards,
PenciDesign
Hi is it possible to remove the header section for a specific page so that I can create a landing page? Basically, how can I make a blank page in this theme so that I can use a separate page builder to create a landing page?
Hi,
Please create a new ticket on our support forum and our support team will check it help you.
Best Regards,
PenciDesign
Hi, I have a row with 3 columns. Each column has a box inside. I want that the 3 boxes have the same height. How can I do? I have to put a particular extra class in the column? Now one column is higher than other one and doesn’t look good.
Hi,
Please use purchased account to get support from us.
Best Regards,
PenciDesign
Yes, but when I try to choose one theme “Scalia” doesn’t appears.
Hi,
I didn’t see your account purchased any theme from us. Please use purchased account to get support from us.
Best Regards,
PenciDesign
Yes, I bought theme Scalia.
Hi,
Seem you did comment on wrong theme. Here is not Scalia theme.
Best Regards,
PenciDesign
Hello, what are the proper dimensions for the homepage featured boxes. I am using 500×500 and it keeps cutting off the image I try to use
Hi,
Please use purchased account to get support from us.
Best Regards,
PenciDesign
Hi! In this example of using the theme:
http://www.diariodoviajante.pt/A subscription page appears shortly after access. Is it easy to do this setup?
When buying a theme, can you help me create this or make a landing page?
Thank you!
Hi,
Thank you for interested our theme.
That site use this plugin to create that popup – This is quite easy.
Best Regards,
PenciDesign
Hello PenciDesign!
Beautiful theme btw! 
Hesitate to buy your theme in the previous sale.
I want to avoid page builders because of page speed.
Is it possible to have your demos without VC page builder? Only with customizer settings?
Thanks for replying me.
Hi,
Thank you for interested our theme.
Yes, you can build everything like on our demos with customizer settings only – without Visual Composer page builder.
Best Regards,
PenciDesign
Hi, I’d like to change my blog theme and this one looks just perfect but I have a question: does this theme allow to show featured post, top rated and latest by format post? Or it only allows latest posts / latest by category?
Hi,
Thank you for interested our theme and loving it.
By default, wordpress doesn’t support any post format related with “featured post” or “top rated”. This theme supports you can display latest posts for each category like on this demo and supports fillter posts by random, title, post date….etc
Best Regards,
PenciDesign
Can’t do the update because if I do it breaks the pictures of most read posts and newest posts in the sidebar and the ones beneath the first post…
Hi,
Please send us an email via our contact form or create new ticket on our support forum with your site url. Our support team will take it a look.
Best Regards,
PenciDesign
I don’t have support anymore. My link is on your themeforest page, livingthebeauty.de
Hi,
If so, you should renew the support to make sure we don’t violate the Envato support policy This issue caused by you did wrong something – not from our theme itself and our support team need to check it help you.
Best Regards,
PenciDesign
Hi,
1) The theme have a landing page ready, for turn visitors into leads with a especific box for mail insert email? Do you have a example this?
2) Are it compatible with MailChimp/Egoi?
3) Are it compatible with multi-authors blog plataform?
4) Can I trade after buying a demo that I initially chose? how to proceed in this case?
Thanks!
Hi,
Thank you for interested our theme.
1/ Sorry for now this theme doesn’t supports this feature. We will consider to add more this feature in the future updates.
2/ Yeah, this theme compatible with MailChimp
3/ Yeah, this feature supports by Wordpress itself.
4/ You will get all the demos and use/switch any demo you want with one purchase.
Best Regards,
PenciDesign
I have updated from 3 to 5 but featured images on homepage, related posts and mega menu don’t show up. Tried deactivating plugins and regenerating images but still no images. If I have to pay 41 dollars just to get my images back online, I will revert back to the old version. Thanks. Tanja
Hi,
Please send us an email via our contact form or create new ticket on our support forum with your site url. Our support team will take it a look.
Best Regards,
PenciDesign
I would like to know how to hide the “Related Product” from Single Product Page.
Hi,
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hi!
I bought the theme last week and it’s amazing. However I’m struggling to adjust the categories exactly like the demo magazine. All my categories are showing 5 posts but I would like to do like the demo: first category 5 posts, second category 6 posts and then 2 categories together with 8 posts in total. How can I do that?
And I couldn’t manage to insert the ad banners between categories. Could you help me with this issue as well?
Hi,
Thank you for loving our theme.
You can check this video tutorial to know how to do that. And when you edit each category, you will see option for put google ads.
If you have more questions, please go to our support forum and create a new ticket – our support team will check it help you there.
Best Regards,
PenciDesign
Hi! Youtube videos are not loading in AMP version. I’ve been reading AMP tags and it looks that they are supported. https://www.ampproject.org/docs/reference/components/amp-youtube How do I fix that?
Any expectation of having structured data (schema.org) in the theme? Regards
Hi,
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Do I have to install the plugin to make it AMP for googe?
Hi,
Thank you for interested our theme.
Yeah, to use AMP, you just need to install our exclusive plugin Penci Soledad AMP, you can check more about that here
Best Regards,
PenciDesign
Hi, can this theme support USER login and post by user?
Hi,
Thank you for interested our theme.
That features in our to-do list, we will added this feature soon in the future updates.
Best Regards,
PenciDesign
Great theme! My customer is finding Store website, but he would like to focus blog content and drive to product page/shop. I consider careful your every demo, I am reallyimpressed by Soladad Fitness , Baby, Food. But I would like change Column Right with Feature Product, Hot Product, Recommend Product. So could I know your theme ready this changes? If not , is it easy to develop more. Please consider my confuse. Thanks team.
Hi,
Thank you for loving & interested our theme.
This theme 100% compatible with Woocommerce – so, you can use that widgets from Woocommerce to display it on the sidebar like the way you want. It’s quite easy
Best Regards,
PenciDesign
Thanks for your fast response. So have your theme already this widget, I’m not sure a lot of widgets of Woocommerce match your design (I like your design). And final question, design shop doesn’t seem match design’s homepage. So have you any theme for shop, or I missing something to match theme’s shop.
Hi,
1/ Yeah, this theme already supports Woocommerce and all the widgets from Woocommerce supported by this theme.
2/ If you looking for a theme focus to shop, you can take a look on this theme from us.
Best Regards,
PenciDesign
