28279 comments found.
I have been struggling with adding additional variation images as many people have also been. I just wanted to let you know that Smart Variations Images PRO works perfectly with Flatsome. The only snag is that you cannot use a Custom Product Layout (UX Builder).
Hi there,
Thank you for the suggestion. I’ll forward the issue to the development team so that they can implore on the possibility to fix that snag.
Hi! Do you now why the product images (category-images) only are visible via this link http://ramson.onewebsite.no/products/?customize_changeset_uuid=76b4a75a-1e8c-4e28-a09c-e4a80eed14ed and not via this link? http://ramson.onewebsite.no/products/
Hi there, this looks odd.
Please shoot an email via support and we’ll look into it.
Thanks, I have sent an email to support.
Hi, how can we get this theme W3C compliant?
Hi, I can’t install Flatsome-3.4.2, only Flatsome-child – is that the right one? also, it doesn’t ask for any license, would that be a problem?
Hi there,
Please see how to install the theme http://docs.uxthemes.com/article/185-getting-started
I am currently attempting to get variations images to show on my woocommerce site, but they wont. I have added them to the products variation, cleared my cache, and reloaded some of the images. When swapping variations it still leaves the standard image.
The only extra plugin I have is WooCommerce CoinPayments.net Gateway. I disabled this one and it still didn’t work. Any idea as to why variations are not showing?
Hi there, apologies for the trouble.
Please shoot an email via support and we’ll look into it.
Just loaded it up, didn’t use it when I bought it. Thought I’d try it and if it was good I would renew. Something like this gives me doubts and I don’t want to post a second time to see if I can get something as essential as this fixed.
If you can tell me what’s wrong, or help, I’ll gladly use this theme instead of switching to another.
Hi there,
This seems to be an issue with how the variations are set up, please shoot an email via support so that we can have a closer look at the issue.
I sent one and it was automatically closed.
Hi there,
You need to purchase support to get assistance
Hi if i wanted to add the shoping cart icon to another part with php, what should i do. for example in a new page with custom header.
Hi there,
You will need a bit of custom work to achieve this. You might want to hire a developer to assist you with this.
Hi!
I added youtube video to my page in UX builder, but it only autoplay on my desktop. How to set autoplay youtube video on my tablet and my mobile phone?
Thank you!
I mean i added youtube video to banner.
Hi there,
Most mobile devices do not support autoplay and hence this feature and hence this feature is disabled automatically.
I am changing the text in the blocks that will be for the footer widgets. But it seems that it doesn’t change, just stays static. That’s so weird. Even in UX builder I shift click it and I see my changes in the text editor box, but it doesn’t show on the actual page. Thanks!
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi, After I update woocommerce, images disappeared from shop page. http://terraquadesign.com/shop/ could you please help? thanks
Hi there,
Please shoot an email via support and we’ll look into it.
Hi. The top bar is a little below the browser limit. That is, if I add a background color to the topbar, there is a white line at the top. How can I upload the topbar to the browser’s limit? Sorry for my English: S
Hi there,
I am not sure what you mean, please shoot an email via support and we’ll look into it.
I have solved it. Thank you. Now I have another problem: the dots [...] in excerpt. How can I eliminate them? I can not find the sheet that includes the code, within the topic. It has me crazy
Hi there,
To remove the ellipsis, please add the following snippet to your functions.php file
add_filter(‘excerpt_more’,’__return_false’);
Before I buy the theme, is it possible to do this?: ( I want the products move from basket to wishlist after 30 minutes)
Hello Abbas,
I’m afraid this is not possible in the default template. You will need a bit of customization to achieve this.
Worst builder i ever seen. Why not using Visual lol ?
Still working to add button in center since like 20 minutes, that really funny how your builder is a serious fail.
Hi there, apologies you are having trouble with our builder.
Please shoot an email via support and we’ll look into it.
Hello,
I’d like to remove the OUT OF STOCK badge on items in the category/shop page. I am using the custom CSS code:
.outofstock-label{display:none!important}
But the badges remain. Any idea why?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.box-image .out-of-stock-label{ display: none; }
Hi, is it possible to change the target url of the main logo to target=”_parent”? Because of iframe usage. Perhaps in functions.php?
Hi there,
Yes it’s possible. You will need to write a snippet in your functions.php file
Dear Flatsome-Support,
I have still issues when selecting templates. All pages show that they have the default template selected, although this is not the case. Also the Full Width – Parallax Header Templates is missing:
https://jumpshare.com/v/DQYAC9WgYGIRJfHbIYnwFirst I thought that this is the bug reported for WordPress 4.9, but after updating to WordPress 4.9.1 and Flatsome 3.4.2 this problem still persists.
Can you please give mit a hint how to solve this?
Thank you, Bogdan
Problem solved! I had my own version of page-blank-featured.php in my child theme folder which needed adaption.
Awesome 
Thank you for letting us know.
I love this theme! I just saw in the demo that there is a “Booking”-template ‘comming soon’... Do you have an expected date for this? I already have the Flatsome theme, and are considering buying it for another site as well..
Hi there,
I’m afraid I cannot provide an ETA as to when the preset will be released. Kindly keep an eye out on the changelog.
Hi, There are these updates should we process.
Contact Form 7 – 4.9.2
Regenerate Thumbnails – 3.0.0
WooCommerce- 3.2.6
Hi there,
Yes It is safe to update these plugins.
Hi.
In RELATED PRODUCTS shows ONLY “Not in Stock” products!
How to make it so that the products that are available are displayed?
Hi there,
This is odd. Please shoot an email via support and we’ll look into it.
Hi, i’ve send you a message, but didn’t get any anwser. How do I customize the single page navigation menu?
Hi there,
Somebody from the team responded to you.
> Problem editing pages with UXBUILDER – 404 page not found <
Hi, i have installed the theme on my site. The site is working fine but when I edit a pages with ux builder an error occurrs: error 404 http://www.truelash.it/wp-admin/edit.php?page=uxbuilder&post_id=2236#/I’ve tried to save again permalinks but occurred the same error 404
http://www.truelash.it/wp-admin/edit.php?page=uxbuilder&post_id=2236#/Is there a solution ? Thanks Gabriele
Hello Gabriele,
Please shoot an email via support and we’ll look into it.
RESOLVED: it was a browser cache problem
Awesome Thank you for letting us know and Good luck with your site.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
