21578 comments found.
Hi I Put in the Psychology Theme and I have problem with the submenu.. It does not drop down and all the submenu item appear at the right of the menu item as hyperlink. Please help
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, what version of Slider Revolution does your theme come with and does it come with all their add-on’s even though it’s bundled?
Hello,
The newest one.
Thanks for the reply! One other question, I like to do something like you see here with the hover particle node effect (or something similar)... is that possible with the given theme and its plug-ins? http://2f-design.fr/themes/starry/
That will require quite a bit of custom code I’m afraid 
How to change ( Dream-Theme — truly premium WordPress themes ) text from footer ??
Hello,
Theme Options > Branding. Disable the “Give credits to Dream-Theme” checkbox.
Hi there, I am keen on this theme and have been browsing around the main demo and some of the sample themed demo. I found found the Photography one close to what I am looking for.
Currently I see the portfolio links clicking in to a lightbox scroller which looks nice. Can I check if it’s possible for the portfolio photo links to click into a project page that shows some project details or text, however having a photo slider similar to the lightbox scroller or album page scroller? I checked out the various project page examples (on the main demo) but most were text heavy rather than focused on the photos. If one of the scroller samples is capable or displaying some form of project text details, such as client name, year, and a very short description, it would be perfectly what I am looking for.
If these functions are available, do point me where to look as you guys do have heaps of features and a mass amount of demos that I might have missed it! 
Hi,
This is possible, but will be a bit more tricky then using standard Photo Albums.
You’ll need to use 2 post types (all built into The7): Sliders and Portfolio. Basically you create a slideshow and use it in header of portfolio project.
hi , i have one issue on The 7 Theme Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘wc_print_notices’ not found or invalid function name in /home/projeqii/public_html/work/welovenationalpark/wp-includes/class-wp-hook.php on line 286
Fatal error: Uncaught Error: Call to a member function is_on_sale() on null in /home/projeqii/public_html/work/welovenationalpark/wp-content/plugins/woocommerce/templates/loop/sale-flash.php:26 Stack trace: #0 /home/projeqii/public_html/work/welovenationalpark/wp-content/plugins/woocommerce/includes/wc-core-functions.php(203): include() #1 /home/projeqii/public_html/work/welovenationalpark/wp-content/plugins/woocommerce/includes/wc-template-functions.php(737): wc_get_template(‘loop/sale-flash…’) #2 /home/projeqii/public_html/work/welovenationalpark/wp-content/themes/dt-the7/inc/shortcodes/includes/products-carousel/products-carousel.php(154): woocommerce_show_product_loop_sale_flash() #3 /home/projeqii/public_html/work/welovenationalpark/wp-content/themes/dt-the7/inc/shortcodes/includes/abstract-dt-shortcode-with-inline-css.php(106): DT_Shortcode_Products_Carousel->do_shortcode(Array, ’’) #4 /home/projeqii/public_html/work/welovenationalpark/wp-includes/shortcodes.php(319): DT_Shortcode_With_Inline_Css->shortcode(Array, in /home/projeqii/public_html/work/welovenationalpark/wp-content/plugins/woocommerce/templates/loop/sale-flash.php on line 26
When i try to Save page or Update that show me this error . i can’t able to save page. can you please help me out on this?
Thanks
Hi,
Those are numerous errors in the WordPress core, WooCommerce and The7. It’s impossible to define the source of the issue without taking a closer look at your site.
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, I have questions: This topic supports Easy Digital Downloads. If possible please show me the demo using Easy Digital Downloads! Thanks.
Hello,
According to EDD author the plugin is fully compatible with The7. However we do not have a dedicated demo.
I can’t use this theme as I got a notice that the stylesheet is missing and this error as well Installing Theme from uploaded file: dt-the7_v.6.0.1.zip Unpacking the package…
Could not copy file. dt-the7/inc/static.php
Which way forward?
I have resolved this but now cannot install visual composer and a few other plugins that came with the theme to make it functional.
You need to register the theme with your purchase code in order to unlock plugins, pre-made websites, etc: http://guide.the7.io/start/#registration
The 7 layer slider, ultimate addons and WP bakery page builder as well as well as Woocommerce all gives responses that the package could not be installed. PCLZIP_ERR_BAD_FORMAT(-10). Unable to find End of Central Dir Record signature
I have registered my code and same issues
WooCommerce is not in our but in public wordpress.org repository.. There’s most probably some sort of individual server issue there. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and TRY to assist with it.
Thanks!
I have submitted a ticket since yesterday but nothing received till now for over/almost 24 hours. I’m just pissed off as the project is being delayed too.
In this case I’m afraid you’ll have to stay pissed till midday of Monday as we do not process tickets on weekends. Which is clearly stated in theme description. Sorry.
I hope you resolve this in Monday since the project is not feasible for now as your support won’t be available
Our guys will get back to you soonest possible. I would gladly help myself, but unfortunately have no skills for it
Thanks for patience and understanding!
How can I change the background color of selected entire page?
Hello,
If you need to change a background on a particular page – you’ll need to use a custom CSS for it.
Hey, I bought theme, how can I remove branding from footer right side?
Hello,
Theme Options > Branding. Disable the “Give credits to Dream-Theme” checkbox.
Hello, I have just bought another licence for The 7 to set up shop with Woo Commerce. I can’t get my head around it. I have designed a Home Page using The 7, so a link to Online Store. I need a store front with categories to go to products. I can make categories but can’t see any way of joining The 7 and Woo Commerce together? I need to build some sort of shop structure. Many thanks..Love the theme
Hi,
First of all, if your shop is a logical part of your other The7-powered website and is on the same domain name – you do not need a dedicates license. If this is the case, you can submit a refund request – we will approve it.
Second, regarding shop setup. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi guys, I’ve installed the theme, now I want to active child one. How can I do?
Hi,
Example of child theme comes in full theme package.
Hi. Any knows issues with Elementor?
Hi,
We have no first-hand information about Elementor compatibility. We know that couple of our customers were using this plugin and have not reported any issues.
However if you are using Elementor as your page builder of choice – I cannot recommend purchasing The7:
Thing is all our pre-made websites are built on WPB Page Builder (former Visual Composer) and Ultimate Addons. Therefore you will not be able to take advantage of all the pre-made content (which is a huge part of the value of any multipurpose theme).
So yeah, recommending against my own theme is a stupid thing. But it’s a right thing to do in this case
how did fix exact image size for front page and revolution slider section ??
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
What about Google Page Speed? Demo site got only 66/100 for mobile and 85/100 for desktop. Otherwise seems to be very descent theme.
Hi,
Please test different pages of The7: you’ll notice that some of them have better and some much worse scores.
You’ll discover the same tendency with other themes.
It generally boils down to content management. Pages with heavy sliders and lots of images will get worse scores. Since images on demos will be replaced by buyer anyway – there’s no much sense in optimizing them.
Sounds reasonable … One more questions. Do you have idea how to export old WP site withe different Theme into The7 theme? I need to keep same URL structure. And posts-pages (most of them).
It depends. If your current theme is using built-in custom post types -there will be a problem re-creating them.
However if there are no custom post type – you will most probably have to do only minimal adjustments. In this case content, URLs structure and posts/pages will be preserved.
As far as I know I’ve used standard WP post. With WPBAkery Page Builder and Ultimate AddOns. So I think I could give a try. Do you have any possibilty to give opportunity to testrun your Theme?
Unfortunately this is not allowed: theme contains not only our intellectual property, but also plugins which are a part theme package. Moreover we cannot issue purchase codes to activate the theme (Envato does).
BUT if you only have posts/pages built with WPB Page Builder and UA – The7 will work with your content out of the box with no issues.
Thnx a lot!
My pleasure
Hi I have a problem with the Child theme . Some cind of error with css .
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello! I think the7 is the best theme! but I would like to suggest something important.
I understand that we all deserve attention, but I think that the support system should be faster to solve a problem, maybe you can think of a support “online” where you can resolve a matter at once.
In my case, I have 4 days of trying to solve a problem with the new pre-designed theme “Agency”, since it is the only pre-built theme where when I try to update a change, it takes too much time and then gives an error of connection. In the other pre-built themes I do not have that problem, so it’s not something from my connection or from my server. All the system requirements are fine.
The person who is help me, first did not understand the problem, then he told me that he needed full access to my dashboard, then he suggests to increase some values of my server … all this is very good, the only problem is that I have to wait 24 hours between each message or response and, in the end, still could not be resolved. And there is also the language problem, because in my case, English is not my language.
I suggest you think seriously about implementing a system that allows you to solve things like this in less time. Thanks and excellent theme!
Hi,
This is a great suggestion.
However to implement a “live support”, theme should be priced much higher then $39. This will effectively make us non-attractive for most buyers because very few will want to pay extra for something they don’t really need.
We will consider implementing “live assistance” as additional paid service, though.
I need to change the background colour of the header – but leave the background colour of the logo as white… is this possible? I can only see a way of changing both at the same time…
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
I can enable 3 column in woocommerce shop page but I want to enable 2 column when I view the shop page in mobile. How I can do that?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello,
I have this code appearing in the inspector and it is causing the nav to be off center at specific browser width:
<nav class=”navigation”> ::beforeprimary1
the problem is
primary1. it is moving the rest of the nav about 50px to the right. if I change it to display:none in the inspector, nav is centered.
Can you suggest a fix?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
As if this theme can get any better- you now added the ‘view’ link in theme options to design mobile and tablet! #BestWPthemeever
Hi,
Thanks for feedback! Really appreciate it!
