28314 comments found.
Hi there, I Have a Question Can I add Animated count number on the website? or It required plugin? Thanks
Hi there,
Do you mean a countdown? Please check out this element http://flatsome3.uxthemes.com/elements/countdown/
I got my answer from support section thanks a lot
Please check these website:
https://www.smartsupp.com/pricing/(Just last month, 6889 companies signed up)
https://www.greediersocialmedia.co.uk/(Likes, Followers & Views In Progress…)
You can find some number that start from 0 to for example 43560 to fast
Someone else created it.
https://uxthemes.canny.io/flatsome/p/animated-counters--skill-barsAwesome 
Let’s hope the development team adds this feature in the forthcoming updates.
Hi Dear, I installed the latest version of flat some, unfortunately, my checkout page doesn’t work, I can see just this message “[download_checkout]”. How can I solve this problem?! thanks for the consideration. Sincerely
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Simply amazing theme! Congratulations!
I was wondering if the we are able to change the Text Domain: flatsome to our directory name.
Thanks!
Yes
Do we need to update anything, such as PO or MO files? I am planning on using Loco Translate which is amazing. Will it create any problems?
Hi there,s
Loco Translate offers you an option to change the domain from which you want the strings to load from. However, you will then need to manually change the text domains in the code for the strings you want to translate.
I want to know if I can do Sidebar menu?
example: https://s.nimbus.everhelper.me/share/1337105/0nu2cplqlkf2fkywnbry example web: www.topvalue.com
Hi there,
I’m afraid we do not have an option for the exact sidebar in the example. You will need a bit of customization for this. We do have some sidebar options that you should check out http://flatsome3.uxthemes.com/demos/shop-demos/parallax-shop/#
Is there a shortcode to call the login/registration form ?
Hi there,’
I’m afraid we do not have a setting for this. If you need to display the form in a custom page you will need a plugin.
It’s been a week and i’m still waiting for my refund
Hi there,
I will ping the development team in regards to this.
How can i make boxed site on 100% full width header and footer(no setting for that)
Hi there,e
I’m afraid we do not have a page template for that. You will need a bit of customization for this.
I saw that you guys said version 3.3 would have the Newsletter sign up option to use the lightbox on page load. How does that work?
Hi there,
Do you mean Newsletter auto popup?
Yes that is what I mean. I want the top menu bar area that has the Newsletter link to be there but also Auto Popup in its lightbox on page load
Hi there,
I’m afraid the auto popup is yet to be implemented. I’ll follow this up with the development team.
Hey there,
Could you try this shortcode, https://pastebin.com/Hf756t8W.
The Newsletter should popup automatically when you open the page
Hi, I just install YITH WooCommerce Ajax Search on flatsome theme. However, it keeps crashing with UX builder, Any idea? Thanks
Hi Aston,
Could you please check your other plugins, it is working well over here.
Hello, Every time when I’m trying to add a widget (Flatsome Recent Posts) to a custom Widget Area (page Widgets in wordpress panel) the widget disappears right after I renew the page.
If I’m trying to add a premade widget area (Sidebar) to a Custom Widget Area from a UX-Builder nothing happens. It works in the UX-Builder, a can see all recent posts, but nothing is shown on a page.
All I’m trying to do is to place a Flatsome Recent Posts widget to a column of a row. Maybe I’m doing something wrong.
Hi there,
Please shoot an email via support and we’ll look into it.
Hello How can I make a slider wich not right-left sliding but top down?
Hi there,
You will need a plugin for this.
How to clean button css on this theme? I using bloom plugin to collection email, but the button show incorrect.
Hi there,
I’m not sure what you mean, please shoot an email via support and we’ll look into it.
I think the problem is your theme. And I want to know how to fix it.
Hi there,
Seems like there is an incompatibility in the styling. Unfortunately, we have not had any tests with the plugin and hence such issues tend to occur. You will need to hire a developer to assist you with this.
How to show the date on blog archive by use POSTS LAYOUT > List style ?
Hi there,
Go to Theme Options > Blog > Blog Layout > Posts Layout
thanks
Awesome Good luck with your site.
hi…When I hover over this drop down menu the text become white and the background blue….I need to apply this style to my main menu?
please see video
https://www.youtube.com/watch?v=FhOV-m0zMscthanks
Hi there,
I’m unable to view your video, please shoot an email via support and we’ll look into it.
3 days for 1 question…..?
Hi there,
I have checked our helpdesk and all your queries have been attended to
Hello. Is it possible to disable hover, drag and other effects on the phone? They do not work very well.
Hi there,
Hover and drag are not active in mobile.
Hello sir. Yes they are and it is very buggy for the user.
Try to go to https://detitalienskekoekken.dk on your phone. The slider pulls when I touch it on phone wrong/drag it, and so does other elements.
Hi there,
You can fix this by disabling the draggable feature in the Slider settings.
Hi,
Is there any plan to support / integrate the event calendar plugin from tribe in flatsome?
Hi there,
You can place a feature request for this here https://uxthemes.canny.io/flatsome
This theme has a bug right now that doesn’t allow me to add any elements to my page using the UX builder. Please assist!
Hi there, apologies for the trouble.
Please shoot an email via support and we’ll take a look at the issue.
Hi, pre-sales question. I have problems with my actual theme and plugins conflict, and I’m looking for another theme that will work properly as I expect, and I found your theme which seems to be very interesting! But I’m afraid if your theme doesn’t work properly with plugins that I use (woocommerce and related plugins). If I purchase and test i it doesn’t work properly as I expect, is it possible to be refunded? If so I’ll buy your theme. Thanks.
Hi there,
The theme works well with the WooCommerce plugins. However, it is imperative to note that we cannot support all plugins out there and hence conflicts may occur right off the bat with some plugins.
Thanks for your reply, but you didn’t answer me if you refund in the case of conflicts with the plugin that I use… Thank you for your clarification.
Hi there,
Please see the Envato Refund Policy https://themeforest.net/page/customer_refund_policy
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