28291 comments found.
Hey guys have anyone else realized that when you go to the checkout page on an iPhone that the page goes to a blank white page?
Hi there,
I have tested this out and it is displayed well. Please send a link to your site via support and we’ll look into it.
Hi I have just figured out what was causing it. It was not to do with the theme 
Awesome Thank you for letting us know.
it is possible to add an image in the “new bubble”?
Hi there,
You will need to tweak the theme files for this.
What files? It’s very complicated?
Hi there,
You will need to customize the sale-flash.php in flatsome/woocommerce/single-product/ Ensure that you override the file in the child theme to protect these changes.
Thanks!
hi, i need your help ASAP. I don’t know how to setup social login function? need a plugin?
Hi there,
Yes You will need a plugin for this. Check out https://wordpress.org/plugins/yith-woocommerce-social-login/
thanks, my follow up question is “how to show social login icon just like your demo”. you can see this url: http://www.home-life.tw/wp-content/uploads/2017/12/螢幕快照-2017-12-28-16.11.48.png
i found it, thanks
Awesome Good luck with your site.
Hello,
Could you please help me? The UX builder has a very hard time loading all the images and elements on my website. At the moment it won’t even show the bottom of the website anymore, all elements are stuck on “loading”.. I literally already tried everything I could find in previous comments but nothing seems to make a difference..
Do you have any idea what the problem may be?
Thank you in advance!
Kind regards, Merel
Hi there,
Please tune up your WP Memory Limit and then check again.
How can I change a social media icon? I’ve looked at other questions and the option Theme Option > Logo and icons … I can not find it. Thank you!
Hi there,
I’m afraid we do not have a setting for this. You will need a plugin for this.
pre-sale question. this themes is have a field for barcode?
Hi there,
You will need a plugin for this.
Hey, I have installed 2nd language to my website and I am having issues with my breadcrumbs… Let’s pick this category for an example: https://balticdomini.com/fr/collections/sacs-en-cuir/
ACCUEIL points to https://balticdomini.com/fr , while it should be https://balticdomini.com/fr/
How do I change that? I am having same issue everywhere in French language.
Thanks!
Hi there,
The breadcrumbs work as expected as direct you to https://balticdomini.com/fr/ if you click on the home link.
it does 301 redirect from https://balticdomini.com/fr to https://balticdomini.com/fr/. This is purely unneeded 301 redirect which is not giving any edge on my websites SEO. There should be no redirect chains in internal links, that is why I am asking again, how can I change the link? Thanks.
Hi there, thank you for the clarification.
You can change the home link to the preferred link as shown here https://docs.woocommerce.com/document/customise-the-woocommerce-breadcrumb/#section-3
Well if I asked, it means I am not a programmer… Could you please be a bit more exact? As what you have send here is not very clear… “Most themes can use “For the Storefront theme, use this” and so on… Thank you.
Hello i have buy fltsome theme for wocommerce, but in category page i not see the preview image for product, but inside of product details image is visible, why? see here http://staging1.xtremewebshop.com/categoria-prodotto/accessori-per-auto-e-modello/ and here http://staging1.xtremewebshop.com/prodotto/03223-phonocar-mascherina-autoradio-fiat-bravo-marea-1din/
Hi there,
Please shoot an email via support and we’ll look into it.
Hi I have a ‘vie cart button’ that appears beneath add to cart button after adding product to cart in product page. This buttons text is not translated even though ‘view cart ’ string is translated in header section. See screenshot
https://imgur.com/a/E05YJkovale.co.il
Hi there,
The view cart sting is different string all together and hence you will need to translate this differently.
Is there any way, ideally via CSS to get the product short description above the price on the main shop page? I saw someone ask this a month ago and you only said they need to write some code.
As a non coder it would be really appreciated if you were able to provide the code here! Seems silly paying a designer a large fee just to do this!
Hi there,
You can use the custom Product page layout to achieve this http://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page
I can see how that can be used on the single product page, but not the actual shop/category pages?
Hi there, apologies for the confusion.
You will need to override your content-product.php file in child-theme/woocommerce/content-product.php and move around the elements in the flatsome_product_box_text_class. You will need to move the flatsome_product_box_after action to above the price wrapper
Wanted to know how I can make the header width wider so I can fit more navigation menu items. Also would like to know how to style the search box more in the header. this link will show how i want it to look.. http://www.ezrbiz.com/luchyamor/wp-content/uploads/2017/12/searchbox.jpg
Thanks!
Hi there,
If you have many Menu items, it would be better if you placed the menu in the bottom header section.
You will need a bit of CSS to style the search form element .
Yes, can you please help me out with that CSS code. Thanks
Hi there,
I’m afraid we do not offer customizations.
Is Woocommerce or flatsome responsible for this password strength meter JS file: zxcvbn.min.js? I’ve seen it recently on my site in wp-includes, and it seems to take 390 KBs, which is about 40% of my home page’s size. I would like to disable it but I don’t know how. It seems to load on every page, which even for its purpose seems completely unnecessary.
Hi there,
You can use this plugin to disable the file from loading in irrelevant pages https://wordpress.org/plugins/wp-disable/
Yeah I’ve been using that since yesterday to disable the WP and WP password strength script, but it doesn’t seem to work. Pingdom and GTmetrix still showing that the script is loading. I even used some other plugin with the one and only purpose to disable it and it doesn’t work either. So is this a file from Flatsome, or is Flatsome enforcing that file in some way that nullifies the disabling from those plugins? Quite annoying to see especially now that I started using Google Tag Manager to cluster all the tracking scripts and reduced my home page load by another 20%, but that password script is basically 50% of my home page size now.
So I disabled WooCommerce, and that script didn’t appear in the load speed test anymore. So it seems to be a Woocommerce issue, or maybe like I said Flatsome might be enforcing it somehow? I alerted WooCommerce about it, too, and they said they will look into it, but it might not hurt to also look if your theme is doing something to enforce it. I would’ve tested with another theme but I was afraid I’d lose my theme settings so I didn’t try it.
Hi there,
The file is the WooCommerce Password Strength meter and hence the reason it doesn’t appear when the plugin is deactivated.
Please check if you are still having the issue with the following snippet placed in your functions.php file https://pastebin.com/6F2x031t
I added it right after <?php in functions.php in the WP theme editor. Deleted my cache. But the password strength meter file is still loading on the home page as per Pingdom and GTmetrix.
Hi there,
Please shoot an email via support and we’ll check this out.
Hi,
I want to replace default lightbox search box with Yith ajax search box OR add Yith plugin functionality to default search box, I have installed the plugin. Kindly help me with this
Hi there,
Insert a HTML element in the header builder and insert the following shortcode [search]Search[/search]
Ensure that you remove the default search icon and from from the header builder.
Hello, I have a rtl website, in the product page gallery in woocommerce the scrollable little images under the main image start from right, but when I roll to left and click on image it’s align the little image to left insted of align to the right (the right is the start point and the left is the end), in that way the user have to scroll every time he click on a image again. on ltr website it works good because on click on some image after scroll its show the rest of the images after the one that clicked as it should be. I couldnt find the function by my self to edit it, I hope you understand the problem, please help.
Hi there,
Your website seems to be in maintenance mode. Please shoot an email via support and we’ll check this out.
Is there an easy way tocopy rows and other content in UI builder to another page? I’d really like to know.
Hi there,
Copy the shortcodes you want to transfer and then open the UX Builder on the new page. You should see an Import button, paste the code and click on Import https://pasteboard.co/H07gPpr.png
Hi, I want to know about mega menu here you can see your theme mega menu check menu scottish wear http://ihss.houseofscotland.pk/ and when you scroll down page menu will stuck. i want it is possible mega menu like this example http://imperialhighlandsupplies.com click scottish wear menu (i have 16 sub menus under scottish wears catagories
Hi there,
Yes You can have a mega menu like the example. You can see how to set that up here http://docs.uxthemes.com/article/51-3-2-menu-dropdown
hi many thanks for your reply. yes i read this artical i have done according your video under scottish wear catagory here is 16 sub menus but see my video you will understand what i want to say https://www.screencast.com/t/b5cLUdi5eHV thank you
Hi there,
The issue seems a bit odd. Please shoot an email via support and we’ll check this out for you.
Hi, I’d like to know how to translate the html blocks with wpml in the header. I’ve tried all options I can find about this.
Hi there,
Please check out https://wpml.org/documentation/getting-started-guide/translating-theme-options/.
Hi there,
Could you check out https://wpml.org/documentation/getting-started-guide/translating-theme-options/.
Hi there, I Have a Question Can I add Animated count number on the website? or It required plugin? Thanks
Hi there,
Do you mean a countdown? Please check out this element http://flatsome3.uxthemes.com/elements/countdown/
I got my answer from support section thanks a lot
Please check these website:
https://www.smartsupp.com/pricing/(Just last month, 6889 companies signed up)
https://www.greediersocialmedia.co.uk/(Likes, Followers & Views In Progress…)
You can find some number that start from 0 to for example 43560 to fast
Someone else created it.
https://uxthemes.canny.io/flatsome/p/animated-counters--skill-barsAwesome Let’s hope the development team adds this feature in the forthcoming updates.
Hi Dear, I installed the latest version of flat some, unfortunately, my checkout page doesn’t work, I can see just this message “[download_checkout]”. How can I solve this problem?! thanks for the consideration. Sincerely
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Simply amazing theme! Congratulations!
I was wondering if the we are able to change the Text Domain: flatsome to our directory name.
Thanks!
Yes
Do we need to update anything, such as PO or MO files? I am planning on using Loco Translate which is amazing. Will it create any problems?
Hi there,s
Loco Translate offers you an option to change the domain from which you want the strings to load from. However, you will then need to manually change the text domains in the code for the strings you want to translate.
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