13535 comments found.
First merry Christmas and congratulation for the 11k sales 
please i want to ask about how can i remove author ever ? i already did it from Show Author so i closed it but i can still see who wrote
also please i want to know how can i change mobile menu logo and how can i put a word beside it and if there is a video learn me how to do it it will be great thanks a lot
Thanks Behery,
Please email me to candy@thimpress.com with subject “Behery – Eduma Support”. I will try the best to help you out 
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- Artivist. RO : https://www.artivist.ro/
- and 11,000 more beautiful online schools…
How to hide or remove< Take this course button> in course
Hi bestanomon,
There are 2 ways.
1. Using a custom CSS (go to menu Customize / General / Custom CSS then insert). This is the quickest way.
.thim-enroll-course-button {
display: none !important;
}
2. Override the course template. I recommend using the first solution
course button hide but show first page curriculum.https://prnt.sc/htndwu
Hi bestanomon,
You hide the curriculum tab, right?
Hi bestanomon,
Oh. I see what happened now. Please check your site again
Thanks fixed . How to fix can you explain?
Hi bestanomon,
There is a logical condition in the code, we will update the fix in the next theme update too . Don’t worry much.
Happy New Year
Hi,
1.- How can I show the cart all over the web?
2.- How can I delete payments by check?
Thanks
Hi Machete10,
1. Please go to menu Customize / General / Custom CSS then insert this:
body:not(.woocommerce):not(.woocommerce-page) .widget_shopping_cart {
display: inline-block!important;
}
2. You mean manually deleting a course payment? If so, just simply go to menu LearnPress / Orders, find the order and delete it
Hi, 1. Thanks it works! 2. I want to delete that payment metod: http://prntscr.com/htmyxx
Hi Machete10,
Just simply go to menu WooCommerce / Settings / Checkout then find the payment gateway and disable it.
In the case you want to use only PayPal, I strongly recommend using the default LearnPress payment. You will need to deactivate WooCommerce integration addon then go to menu LearnPress / Settings / Payment to set it up
Thanks! It works!
Happy New Year
Toolbar Thim Login Menu…
I would like to control where the PROFILE, LOGIN, LOGOUT, REGISTER links go to.
DASHBOARD Appearance > Customize > General > Utilities
That is where you would place the redirect links at but they do not work what so ever. What are my other options to fix this?
Hi MyFormulary,
Those Customize options used for redirect after login, logout or register.
Do you want to change the URL address of those links? If so, please send me a request to candy@thimpress.com with subject “MyFormulary – Eduma Support”
Will there be any way for it to appear? Do you know any plugin that can help me? I want to take all precautions before buying. I really like the eduma theme
Thank you
Hi gabrielel1370,
The LearnPress profile page just only show LearnPress orders.
Actually, those WooCommerce orders are located in WooCommerce profile page (/my-account). Please check again and let me know.
It’s true, thank you, excellent theme! If I will buy it, they convinced me
Hi gabrielel1370,
Glad to hear that
Happy New Year :))
Here is it also possible to add more payment methods ?: http://prntscr.com/hti3n6 I want to add bank transfer, payu, etc. etc. ?
Hi gabrielel1370,
Yes we can
The system can be integrated with WooCommerce Checkout and those payments are available
Hi, one question, will you make a discount at the end of the year? a few dollars less would be excellent, thanks
Hi gabrielel1370,
I’m sorry, you missed the deal 
There was a sale off campaign few weeks ago. Those discount programs is controlled by Envato, I’m afraid that I cannot help you with this. So sorry.
Hi Ken, when version 3.0 of learnpress will be available? What is new about it?
Hi nacientifico,
We released a beta version last week. It’s in testing mode. There are a lot of new features for it (New Curriculum editor, New Quiz editor…). If you want to try it, just send me a request to candy@thimpress.com with subject “nacientifico – Eduma Support”.
Hello Ken,
I appreciate your help, but I found the logo is overlapped on the menu bar “三” on the tablet mode and mobile mode, so my clients are complaining that it’s hard to find the menu bar on the tablet mode and mobile mode please refer to this photo : https://prnt.sc/hs7vbg https://prnt.sc/hs7vqsCould you help me revise it? thank you
Jerry
Hi Jerry,
Let me try
All set
thank you so much, happy new year ^^
Hi,
the infinite loop doesn’t work Now, the lesson page doesn’t work… It just loads and loads and shows the same page in a smaller area(?). I really need to know how to solve this.
Hi Meda01,
It’s most likely due to a plugin conflict. Our team is checking your site…
Hi, Plese can you for me the results until now the problem don’t solve
Hi, Plese can you for me the results until now the problem don’t solve
Hi Meda01,
I fixed it. Please clear browser cache and check again.
Thanks very much, please, you can tell me which plugin conflict with your theme
Hi Meda01,
There is a setting in LearnPress (to load default CSS style). The theme depends on those style too. But you disable it before. After we found the reason why, I just simply enabled it and the site working fine
Hi Ken, as you remember I have been a keen contributor to your theme RTL feedback.
I can see that much has improved. Whilst my support is expired I hope that my RTL related question will help in further debugging all RTL issues. I, therefore, wanted to ask if images (featured and gallery) of single products pages suppose not to show (they are missing on our site)? or is it an RTL issue?
Thank you
Daniel.
Hi Daniel,
Long time no see
Can you email me to candy@thimpress.com with subject “quintessamedia – Eduma Support”? And let me know in more details about those issues, I will try the best to help you out
Thanks a lot! email sent!
Hi quintessamedia,
I am going to check it shortly
Hi Ken, please, I have a student who would like to know where he visualizes the time he has to finish a course he bought.
Hi nacientifico,
Our developers team is checking the system again. Basically, when enroll a course, users will always see the duration info. I will keep you an update soon.
Thanks Ken, I figured yes, but they can not see. I’m waiting. Thank you for your help!!
i have one more problem that i am not able to use give plugin can you please help me to do that also
Hi Yusuframzadc,
Give plugin, do you mean a charity plugin?
yes.. i am not able to install it if i do my website is not loading
what about my other errors brother ..when you gonna fix all those
Hi Yusuframzadc,
We are working on it. We will need some more hours.
1. i need to be fixed today…tomorrow dont tell that we are working on it….need some more time …this is around half month…
2. can you try to install give plugin.
Hi Yusuframzadc,
1. I’m afraid that we will need some bit more hours
2. The site can work with a give plugin, but those pages from that plugins might not display well. I will set up an example for that then show you.
1. every day you ask me for time…this is around 3 week man…are you guys this poor developer to take 3 weeks to fix an error….my doubt is that you guys simply saying that we are working, but not touching my site.
2. install and show help me with this plugin, when i have tried i got some errors.
Hi Yusuframzadc,
1. social media login not working from course page 2. if i go to home page after login automatically logout. 3. not able to buy any course. 4. not able to buy membership. 5. https://www.syncislam.com/courses/jam-qasar-shafi-madhab/ this page Quiz have many problems
Updated:
1. I visited a courses page. I logged in with Facebook => succeeded. http://prntscr.com/htq0b1 There is an email for me too http://prntscr.com/htq0l4
2. Actually. It’s caching. You can easily check if it’s a cache or not. Example, adding ?abc after the homepage URL. https://www.syncislam.com/?abc
3 and 4. Please check this course, https://www.syncislam.com/courses/test/ The process is working fine now.
5. http://prntscr.com/htpy6f I tried to do the quiz, retake too, and it working well.
If needed, I can share a video recorder so you can check again.
1. social media login working fine now
2. I know that it is caching for this i am asking a solution from around 3 weeks ….now you dont need to tell me that it is catching… i need a solution for that….i have contacted many time with hosting team they are not enabled any cache…in my website also there is no cache plugin enabled….you took three week to find a solution for cache and now you are simply saying it is caching …were is the solution man…..
3 and 4. only membership is working that i have fixed yesterday….what about direct buying option i have problem in that..i said ( not able to buy any course) i didnt say that not able to buy mrmbership
5. it is not working for me in different systems i dont know what magic you have in your system. send me video proof
6. also i have problem with installing give plugin
very bad service and very careless reply for messages…
Hi Yusuframzadc,
2. It’s caching. And I added some custom functions to prevent those caches. And I tested again and it works fine. I think you have a misunderstanding here.
We just back after the New Year’s Eve. Happy New Year.
The situation is this, I have a lots students that not finish the course, and the web automatic finish the course, because the duration course is ended. I need the student can complete the course. If the student press the Retake Button, he need start the course from the beginning. What I can do for let the student finish the course? (Is possible change any information directly in the Database or something?)
Hi incube2,
I’m discussing with our developers to find a solution. We will try to create a code snippet which resets the expired data from those users. Not sure but we will try the best.
Hello, I have a question before buying
Courses are paid through the woocommerce system?
Since I use woocommerce and I have several payment gateways for Colombia. I would like to add payu, bank transfer, etc., etc. For now I only see that paypal appears. Here exactly: http://prntscr.com/hsqmrk
But I would like to add more payment methods, as well as at your woocommerce store: http://prntscr.com/hsqn32
This is possible? Please, it would be excellent Thank you
Hi gabrielel1370,
Thanks for your concern.
We can use WooCommerce Checkout for those online courses
And yes, it’s possible for all those payments because there are integration addons for WooCommerce. Example https://wordpress.org/plugins/woocommerce-payu-paisa/
Let me know if you need any further assistance.
Ken, are you going to finally finish the cutomization work today? It’s been more than a week since you told me you will finish the job within one day…
Hi toke7,
I just updated it. Please check the email.
Did you also make the user registration confirmation working?
Hi toke7,
Still trying to find a solution for that. Because with WP default, users have no confirmation required.
Ok, let me know when you manage to find any reasonable solution.
If you have read my mail, please answer me. I will Check..somthing like that. You told me to send your admin information. I replied right away, but after 24 hours there is no reply.
Hi bestanomon,
So sorry for the delay, we are overloading because there are a lot of requests in the holiday (Xmas and New Year). I’m going to check your case.
I understand but i am send mail before xmas
Hi bestanomon,
Just some more hours to solve them all.
hi kindly i need to know how we can change copyright statement in footer bottom and set bottom to 3 columns only , also when tried to edit footer bottom widget it’s empty pls support me , u had our login data
Hi mhhammam,
1. For copyright info, please go to menu Appearance / Customize / Footer / Copyright.
2. Footer 3 columns is set up and I added an example for Footer Bottom area too.
Please check again and let me know
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